Eurostars Cristal Palace

Hotels
•
Exe Hotels
8.6 (1316 reviews)
Diputació, 257 , Barcelona , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Excellent location for sightseeing
Cons:
Noise from surroundings
Issues with room cleanliness
Poor breakfast management

Categories

Cleanliness
8.36
There were issues mentioned about the cleanliness, especially regarding room service and maintenance.
Service
9.33
Staff were noted as friendly and helpful, with particular praise for individual staff members.
Location
9.37
The location received consistent praise, indicating it is ideal for visiting local attractions.
Room Quality
8.32
Comments on room quality were mixed; issues with bed sizes and noise were cited.
Amenities
8.35
Some amenities were mentioned, but there were complaints about breakfast service and missing items.
Value for Money
8.81
Overall value perception was positive, though there were some mixed feelings about specific services.
Food and Beverage
7.36
Complaints were made regarding breakfast timing and quality, negatively impacting overall satisfaction.
Overall Experience
8.93
Despite challenges, the overall experience was deemed good and satisfactory by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Accommodation

The Exe Cristal Palace offers luxurious accommodation in the heart of Barcelona, conveniently situated near the prestigious Passeig de Gràcia. Each room is equipped with modern amenities including air conditioning, satellite TV, and a minibar, ensuring a comfortable stay for all guests.

Convenient Services

Guests at Exe Cristal Palace can take advantage of convenient services such as a 24-hour front desk, car rental facilities, and on-site parking. The hotel's tour desk can assist with planning activities in the city, making it easy for visitors to explore Barcelona with ease.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast at Exe Cristal Palace, featuring a wide variety of dishes and a healthy corner option. Enjoy a selection of juices and coffees in a cozy setting before heading out to explore nearby attractions like Plaza Catalunya and Casa Batlló.

Experience luxury and convenience at Exe Cristal Palace - book your stay now!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 1316 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.93
Öztürk • extended_group • tr
9
Pros:

Kahvaltı, temizlik ve konum harika.

2026-02-14 • via Nuitee
N
Nikola • family_with_children • gr
8
2026-02-14 • via Nuitee
S
Semir • family_with_children • tr
8
2026-02-14 • via Nuitee
S
Semir • couple • tr
8
2026-02-14 • via Nuitee
M
Michael • family_with_children • gb
7
Pros:

Breakfast options were excellent

Cons:

The bed.

2026-02-13 • via Nuitee
L
Laís Liberato • family_with_children • br
9
Hotel moderno e com boa localização
Pros:

Hotel muito bem localizado, moderno, com boas instalações e boa cama.

Cons:

Não gostei do sistema de aquecimento dos quartos pois isso dificulta o ajuste de temperatura do ar-condicionado. Por mais que ajustasse a temperatura para menos, ele retornava o visor para o 24, padrão definido pelo hotel, o que deixou o quarto quente, para o nosso gosto.

2026-02-13 • via Nuitee
A
Achilleas • family_with_children • cy
10
2026-02-12 • via Nuitee
B
Brian • couple • ch
9
Pros:

Central location, Friendly and efficient service, comfortable bed.

Cons:

Door separating rooms was thin and we could hear the guests next door showering, brushing teeth, etc. apart from that, pretty good overall.

2026-02-12 • via Nuitee
A
Athanasios • solo_traveller • gr
7
2026-02-12 • via Nuitee
C
Carlos • couple • pt
10
2026-02-12 • via Nuitee
M
Mohamed • family_with_children • dz
8
2026-02-12 • via Nuitee
A
andrei • couple • ru
9
2026-02-11 • via Nuitee
C
CUI YUN • solo_traveller • ca
7
2026-02-11 • via Nuitee
O
Olga • family_with_children • es
10
Pros:

Desayuno fabuloso, atención del personal de 10!

Cons:

Todo perfecto

2026-02-10 • via Nuitee
R
Ron • couple • nl
9
Perfect
Pros:

Mooi en schoon hotel met vriendelijk personeel

2026-02-10 • via Nuitee
M
Mehmet Eyup • couple • tr
8
2026-02-10 • via Nuitee
D
Daniel • couple • gb
7
2026-02-10 • via Nuitee
A
Alexandra • solo_traveller • kz
10
2026-02-09 • via Nuitee
F
FRANCESC • family_with_children • es
10
Pros:

Situació i amabilitat del personal

2026-02-09 • via Nuitee
B
bargach • couple • fr
7
Joli Week-end
Pros:

L emplacement

Cons:

Le parking etait plein

2026-02-09 • via Nuitee