Eurostars Cristal Palace

Hotels
•
Exe Hotels
8.6 (1316 reviews)
Diputació, 257 , Barcelona , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Excellent location for sightseeing
Cons:
Noise from surroundings
Issues with room cleanliness
Poor breakfast management

Categories

Cleanliness
8.36
There were issues mentioned about the cleanliness, especially regarding room service and maintenance.
Service
9.33
Staff were noted as friendly and helpful, with particular praise for individual staff members.
Location
9.37
The location received consistent praise, indicating it is ideal for visiting local attractions.
Room Quality
8.32
Comments on room quality were mixed; issues with bed sizes and noise were cited.
Amenities
8.35
Some amenities were mentioned, but there were complaints about breakfast service and missing items.
Value for Money
8.81
Overall value perception was positive, though there were some mixed feelings about specific services.
Food and Beverage
7.36
Complaints were made regarding breakfast timing and quality, negatively impacting overall satisfaction.
Overall Experience
8.93
Despite challenges, the overall experience was deemed good and satisfactory by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Accommodation

The Exe Cristal Palace offers luxurious accommodation in the heart of Barcelona, conveniently situated near the prestigious Passeig de Gràcia. Each room is equipped with modern amenities including air conditioning, satellite TV, and a minibar, ensuring a comfortable stay for all guests.

Convenient Services

Guests at Exe Cristal Palace can take advantage of convenient services such as a 24-hour front desk, car rental facilities, and on-site parking. The hotel's tour desk can assist with planning activities in the city, making it easy for visitors to explore Barcelona with ease.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast at Exe Cristal Palace, featuring a wide variety of dishes and a healthy corner option. Enjoy a selection of juices and coffees in a cozy setting before heading out to explore nearby attractions like Plaza Catalunya and Casa Batlló.

Experience luxury and convenience at Exe Cristal Palace - book your stay now!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 1316 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.93
Y
Ylenia • family_with_children • it
10
2026-03-14 • via Nuitee
N
Noemi • couple • it
10
2026-03-14 • via Nuitee
J
julio Cesar • solo_traveller • fr
10
Tarif correct, propreté, impeccable, emplacement super
Pros:

Gentillesse et du personnel, très bon emplacement, centre-ville. Bon parking

Cons:

Rien

2026-03-13 • via Nuitee
M
Manol • couple • bg
10
2026-03-13 • via Nuitee
H
Hovhannisyan • solo_traveller • am
9
2026-03-13 • via Nuitee
H
Hellen • solo_traveller • br
9
Localização Central e fácil acesso a tudo
Pros:

Localização é perfeita para um viajante solo. Fácil acesso a todos os meios de transporte, restaurantes, lojas, turismo.

Cons:

O quarto não tem um espelho de corpo inteiro. Para mulheres que gostam de se arrumar e conferir o look de corpo inteiro antes de sair do quarto, é impossível. Apenas um espelho no banheiro.

2026-03-13 • via Nuitee
R
Rolf • solo_traveller • de
9
Eine empfehlenswerte Unterkunft
Pros:

Das Hotel gewährleistet in jeder Hinsicht einen angenehmen Aufenthalt.

2026-03-13 • via Nuitee
M
Monica Ioana • family_with_children • ro
8
2026-03-12 • via Nuitee
L
Laraine Joy • extended_group • ph
9
2026-03-12 • via Nuitee
S
Sebastián • family_with_children • ar
7
Excelente ubicación para alojarse en familia
Pros:

La ubicación del hotel es excelente. A pasos de varias lineas del metro.

Cons:

El hotel no se destaca por la limpieza. Una de las habitaciones que daba al frente tenia los vidrios tan sucios que no se veia para afuera.
La otra habitación, era interna con una vista poco agradable.
Tuve que pedir varias veces que me repongan las botellas de agua y los sobrecitos de café.
Todos los días que me aloje tuve que reclamar algo por el servicio de limpieza de la habitación.

2026-03-12 • via Nuitee
C
Carolien • couple • be
9
Heerlijke kamer met super vriendelijk personeel.
Pros:

De ruime kamer en opbergruimte.
Het vriendelijke personeel.

Cons:

Het geluid van de auto’s.

2026-03-12 • via Nuitee
V
Veljko • couple • rs
10
Perfect location
Pros:

Location can’t be better. Everything is in short walking distance. Staff in the hotel is amazing. 10/10 stay.

2026-03-11 • via Nuitee
I
Irina • solo_traveller • ru
8
Pros:

Раннего заезда за плату нет, но номер был уже готов и заселили бесплатно на несколько часов раньше! Очень приятно и было очень важно после долгого перелета. Спасибо огромное отелю!
Лучшее месторасположение!
Хорошее соотношение цена/качество.

Cons:

Неудобные кровати. Большой кровати нет, а между сдвинутыми большая дырка.
Вода только в первый день. Дальше воду в номере не обновляют.

2026-03-11 • via Nuitee
A
Abdelwahid • couple • us
1
Pros:

Heat was not working ,

Cons:

Heat was not working

2026-03-11 • via Nuitee
C
Cândida Naira • couple • br
10
Excelente, voltaria!
Pros:

Instalações e local

Cons:

Hotel novo, bem localizado e staff atencioso!

2026-03-11 • via Nuitee
M
Maria de Fatima • couple • pt
9
Perfeita
2026-03-11 • via Nuitee
I
ifat • extended_group • il
10
Great
Pros:

Location, stuff, rooms, best value for money

2026-03-10 • via Nuitee
T
Tarone • extended_group • fr
8
2026-03-10 • via Nuitee
N
Noemi • couple • it
10
2026-03-10 • via Nuitee
N
Natalia • couple • pl
9
Overall we enjoyed our stay, the staff was really nice
Pros:

The breakfast was really nice, the location of the hotel was on point for us.

Cons:

Really thick walls, we could hear our neighbours waaay too much

2026-03-09 • via Nuitee