Eurostars Cristal Palace

Hotels
•
Exe Hotels
8.6 (1753 reviews)
Diputació, 257 , Barcelona , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Friendly and accommodating staff
Excellent location for sightseeing
Cons:
Noise from surroundings
Issues with room cleanliness
Poor breakfast management

Categories

Cleanliness
8.36
There were issues mentioned about the cleanliness, especially regarding room service and maintenance.
Service
9.33
Staff were noted as friendly and helpful, with particular praise for individual staff members.
Location
9.37
The location received consistent praise, indicating it is ideal for visiting local attractions.
Room Quality
8.32
Comments on room quality were mixed; issues with bed sizes and noise were cited.
Amenities
8.35
Some amenities were mentioned, but there were complaints about breakfast service and missing items.
Value for Money
8.81
Overall value perception was positive, though there were some mixed feelings about specific services.
Food and Beverage
7.36
Complaints were made regarding breakfast timing and quality, negatively impacting overall satisfaction.
Overall Experience
8.93
Despite challenges, the overall experience was deemed good and satisfactory by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Luxurious Accommodation

The Exe Cristal Palace offers luxurious accommodation in the heart of Barcelona, conveniently situated near the prestigious Passeig de Gràcia. Each room is equipped with modern amenities including air conditioning, satellite TV, and a minibar, ensuring a comfortable stay for all guests.

Convenient Services

Guests at Exe Cristal Palace can take advantage of convenient services such as a 24-hour front desk, car rental facilities, and on-site parking. The hotel's tour desk can assist with planning activities in the city, making it easy for visitors to explore Barcelona with ease.

Delicious Buffet Breakfast

Start your day right with a delicious buffet breakfast at Exe Cristal Palace, featuring a wide variety of dishes and a healthy corner option. Enjoy a selection of juices and coffees in a cozy setting before heading out to explore nearby attractions like Plaza Catalunya and Casa Batlló.

Experience luxury and convenience at Exe Cristal Palace - book your stay now!

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 26 per day.

Location

Guest Reviews

8.6
Based on 1753 reviews
Cleanliness: 8.36
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.36
Overall Experience: 8.93
S
susanna • family_with_children • it
7
Pros:

Posizione e colazione

Cons:

Mancanza di insonorizzazione delle stanze e vista della stanza

2026-06-06 • via Nuitee
S
Sašo • family_with_children • si
10
Excellent stay in Barcelona
Pros:

Hotel location, very friendly and helpful staff and great breakfast.

2026-06-06 • via Nuitee
J
justyna • family_with_children • pl
10
2026-06-05 • via Nuitee
J
JOAN • couple • es
5
Pros:

La situació dekl establemint

Cons:

El tracte del personal, no coneixen la nostre llengua, Català.

2026-06-05 • via Nuitee
Z
ZHANNA • solo_traveller • am
10
2026-06-05 • via Nuitee
C
Chris • solo_traveller • us
9
2026-06-05 • via Nuitee
Z
Zakariae • couple • es
10
2026-06-04 • via Nuitee
S
Safwat said • solo_traveller • il
9
Cons:

Disappointing breakfast. . There was no omelet available and not much variety overall. The hotel was okay, but the breakfast needs improvement.
Need more information about car parking .how much to buy a day .i bougth 66 euro for 2 days

2026-06-04 • via Nuitee
M
marcela • couple • cl
8
2026-06-04 • via Nuitee
C
Charles • couple • us
9
2026-06-03 • via Nuitee
A
aurelio • couple • it
6
2026-06-03 • via Nuitee
H
Hadre • solo_traveller • ae
10
Amazing
Pros:

Breezy easy love it

Cons:

The elevator rush

2026-06-03 • via Nuitee
C
Cheryl • couple • us
10
Staff was very accommodating and helpful!
Pros:

Location, excellent service

2026-06-03 • via Nuitee
M
Mariyana • couple • gb
10
2026-06-03 • via Nuitee
Y
Yushu.C • family_with_children • tw
9
2026-06-03 • via Nuitee
G
Gloria • couple • us
9
2026-06-03 • via Nuitee
N
Nuria • solo_traveller • ar
8
Muy buena experiencia.
Pros:

Muy buena atención, excelente desayuno. Excelente ubicación.

Cons:

La habitación era linda pero muy oscura y daba a un callejón, oscuro también.
Sugiero la iluminen más .

2026-06-02 • via Nuitee
P
Panagiota • family_with_children • de
10
2026-06-02 • via Nuitee
A
Andrea • family_with_children • it
10
Ottimo hotel in posizione eccezionale per visitare a piedi la città
Pros:

Posizione e pulizia

2026-06-02 • via Nuitee
I
Inbar • solo_traveller • il
8
2026-06-01 • via Nuitee