Residence Inn by Marriott Harrisburg Hershey

Hotels
Residence Inn
8.2 (409 reviews)
4480 Lewis Road , Harrisburg , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Nice room layout
Clean and comfortable rooms
Helpful staff
Cons:
Inconvenient access
Cleanliness issues
Problems with amenities
Rude breakfast staff

Categories

Cleanliness
7.69
Issues with cleanliness noted in multiple reviews, including hair in the shower and sticky surfaces.
Service
8.66
Generally positive mentions of the staff, with some complaints about breakfast service.
Location
8.7
Positive sentiments regarding location, noted for having nice privacy.
Room Quality
8.15
Rooms received mixed feedback; some satisfied with comfort while noting access issues.
Amenities
8.18
Good amenities mentioned, but issues with the hairdryer and other minor facilities.
Value for Money
8.34
Overall value considered fair given the offerings and complaints.
Food and Beverage
7.69
Breakfast was appreciated by some, but service-related issues impacted the overall experience.
Overall Experience
8.16
Mixed reviews, with memorable positive experiences overshadowed by several negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:00

Property Description

Convenient Location and Amenities
Located just a short drive from central Harrisburg and Capital City Airport, the pet-friendly Residence Inn Harrisburg Hershey offers a heated pool, hot tub, and outdoor basketball field for guests to enjoy.

Comfortable Accommodations
The self-contained rooms feature modern furnishings, a fully-equipped kitchen, and a spacious seating area with free Wi-Fi and a TV. Perfect for a relaxing stay away from home.

Dining Options and Nearby Attractions
Guests can choose to cook in their room's kitchen or indulge in the daily breakfast buffet and light dinners on weekdays. Explore popular attractions like Hershey Park & Stadium, the National Civil War Museum, and the State Museum of Pennsylvania, all just a short distance away.

Book your stay at the Residence Inn Harrisburg Hershey for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

8.2
Based on 409 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.34
Food and Beverage: 7.69
Overall Experience: 8.16
R
Robert solo_traveller us
10
2026-04-18 via Nuitee
D
Dotson solo_traveller us
6
2026-04-16 via Nuitee
L
Lajessica family_with_children us
10
2026-04-13 via Nuitee
T
Torbert couple us
10
Excellent, warm and comfortable
Pros:

I'm not a breakfast person. However I got a cup of coffee and met some awesome ladies. They were there for the dog show. I also met their fur babies

Cons:

Nothing

2026-04-12 via Nuitee
S
Siddiqui family_with_children us
7
2026-04-08 via Nuitee
Y
yoel family_with_children us
9
2026-04-07 via Nuitee
R
Rodney couple us
4
Pros:

I liked the variety of breakfast foods. The pool was nice as well.

Cons:

I didn’t like how housekeeping did not provide enough toilet tissue or towels for the rooms, during breakfast on the weekend there was this one lady who had a very bad attitude and was micromanaging every little thing down to the waffle maker, if she saw you touching the waffle maker she moved you out the way, she had an attitude because she had to clean up a spill, it was very off putting in my opinion. Lastly one night we ordered food we put in the description what room number we were the front desk did not want to tell the dasher where the room was and even told my wife that we weren’t allowed to do that , when my wife asked what exactly weren’t we supposed to do she said order food ? That didn’t make any sense at all.

2026-04-07 via Nuitee
S
Shaffer couple us
10
I would definitely recommend staying there to anyone. I look forward to returning on my next trip South.
Pros:

The staff were extremely kind and accommodating. The facility was very clean. And we even forgot something when we left in the hotel. Staff called to let us know so we could retrieve the item.

Cons:

They had an issue with a fire alarm the entire time we were there, but they did work on it

2026-04-02 via Nuitee
S
Shardae solo_traveller us
10
Great stay and facility
2026-03-29 via Nuitee
K
Karen family_with_children us
10
2026-03-26 via Nuitee
J
Jennifer family_with_children us
4
Not what we expected at all
Pros:

Room size

Cons:

Charge for parking, room cleanliness, fact that picture showed indoor pool but there was not one was very misleading and we had 3 very upset kids

2026-03-25 via Nuitee
C
Chris extended_group us
9
2026-03-19 via Nuitee
C
Cicely couple us
6
I will really have to think about staying again
Pros:

The space, breakfast, and that it had an indoor pool

Cons:

I had a lot of issues with room, that shouldn’t have been an issue in a penthouse suite

2026-03-17 via Nuitee
J
Julia family_with_children us
10
Would definitely stay again.
Pros:

The gentleman at the front desk that worked the evening shift both nights that we were there was exceptional!
It was clean and staff were accommodating. It was clean. Pool was larger than most hotel pools.
Breakfast was good. Having a full kitchen and living area is a must for our family.

Cons:

The hallway always smelled very strong of chemicals or cologne. Although the pool was large and we wanted to use it, it smelled and looked like it needed shocked so we didn’t use it. We really needed two double or queen beds but it was so much more expensive for the location, so we settled for the king.

2026-03-16 via Nuitee
A
Alexandra couple us
10
2026-03-15 via Nuitee
T
Tyshema family_with_children us
7
2026-03-12 via Nuitee
D
Daniel couple us
10
2026-03-09 via Nuitee
M
Megan solo_traveller us
9
Pros:

The Staff from the initial check in to check out were top notch!

2026-03-08 via Nuitee
A
Alyssia couple us
10
2026-03-04 via Nuitee
T
Tyla solo_traveller us
10
Pros:

Everything

Cons:

Nothing

2026-01-29 via Nuitee