Days Inn by Wyndham Houston

.

This location’s rooms are dirty and a health hazard. Within 2 and a half hours of arrival and check in we saw 9 roaches. We were able to kill 6 for the other three they scurried away. They were literally coming out of the wall in the bathroom.

The carbon monoxide alarm went off when we had the ac on, and it stopped when we turned the AC off.

There was black mold looking spots in the tub and outside edges near the tiles.

This location is a health and safety hazard to all its guests. Did not feel safe to stay especially with the carbon monoxide detector going off. It could have caused fatal harm to the point of not waking the following morning.

The staff is irresponsible, unhelpful, and unprofessional. The front desk person began to raise his voice to us when we asked for a receipt showing check-in and checkout times when we informed them we were not going to stay the night.

We asked for a refund because we stayed only 2.5 hours. They told us we had to call Expedia to get that refund. We did. Expedia had to call the front desk (same person we talked to) and they said again no refund. We had stayed too long and had used the hand soap. If we had only stayed 2 hours, they would have refunded us.

Do not recommend to anyone at any price.

.

Yes

Rude

Upon check in, the staff was wonderful and very kind to me. The rooms are as clean as you can get for the price, and the cleaning staff was super friendly also. The location was right off a highway so it was easy and fast to get to where I needed. Breakfast is very important to me, and they had great breakfast but no hot breakfast besides waffles.. So be prepared for no eggs or sausage! The waffles did just fine however and got us full on top of the yogurt and their coffee machine. Their coffee machine is modern, so it serves hot chocolate and that was amazing! My only complaint is when I was checking out I stopped by the closed breakfast area to fill up my Stanley cup with water from their juice fountain (which was locked because breakfast stopped at 9am and that’s no problem) but it was just for the water that wasn’t locked, since it is JUST water, and one of the female workers came by and immediately started yelling at me saying breakfast was closed. Which is obvious btw because there is absolutely nothing to grab there, they even take away the paper cups once they close down, so there was nothing I could’ve “taken”. Once I told her it was just water (as she was still yelling at me) she calmed down but started yelling it’s not filtered like GIRL okay. Like why are you mad and immediately yelling at me?? Besides that the rest of the staff was 10/10, I hope she stops the immediate yelling at people with no context though.

Spic and span and still in good condition

When we first arrived we were unaware of the $100 deposit that was required to stay there...which is absurd because when we got to our room, before we ever stepped foot in the room roaches were inside/outside the door. Then spent half the night killing roaches, scared to go to sleep because, I didn't want something crawling on me. And the next day at check out I let the front desk know and he said he'd look into it and kept my identification card because I called up there later and asked if they had it and they said no they didn't. I know for a fact they did! I would definitely recommend to NEVER EVER STAY THERE! And when you see this Days Inn! RUN!Your better off camping in a tent than staying there. Hospitality- there clueless in that department as well.

Excellent location for my trips needs.

Great spot for an economic stay. Very basic; stayed with kids. Felt comfortable and safe. We got in late so we were disappointed the vending machines didn’t have water but easy on and off the hwy. We would stay again

La ubicación

Nothing

Excellent location and great amenities.

Nothing

I checked in today’s Inn in Houston Texas on September 10. The property had broken wood and trash all out front once checked in and got into the room and turned the air on. It was smelled of mildew. I paid a $30 early check-in fee I stayed at the room all of 45 minutes while looking for another room And they charged me for the day and kept my early check in fee. It was more of a short stay none of the pictures online matched. What was actually on the property