Novotel Nadi

Hotels
•
Novotel
6.9 (1492 reviews)
Namaka Hill , Nadi , fj

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.4
Multiple mentions of cleanliness issues, including dusty air conditioning and no drinks in the fridge.
Service
8.4
Consistently positive mentions of staff friendliness and service quality.
Location
8.4
Numerous positive reviews highlighting the convenience of location and views.
Room Quality
6.4
Mixed reviews; some rooms are old and in need of renovation.
Amenities
7.4
Amenities were mentioned positively, including the pool and breakfast, though some upgrades needed.
Value for Money
5.9
Comments about needing upgrades balance out general perceptions of value.
Food and Beverage
6.9
Food received mixed feedback, with some excellent mentions but also complaints about breakfast.
Overall Experience
6.4
Overall mixed with some satisfaction but acknowledges need for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:05

Property Description

Tropical Oasis with Modern Comforts

Unwind and Play: Enjoy a round of golf, a game of tennis, or a relaxing spa treatment at Senikai Spa.

Culinary Delights: Indulge in international cuisine at Talei Restaurant or sip on cocktails at Talei Bar amidst lush gardens.

Comfort in Style: Retreat to air-conditioned rooms with Fijian decor, satellite TV, and scenic views of the golf course and gardens.

Experience the perfect blend of relaxation and adventure at Novotel Nadi. Book your tropical getaway now!

Important information:

Please note that there is a 3% surcharge when paying with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 1492 reviews
Cleanliness: 5.4
Service: 8.4
Location: 8.4
Room Quality: 6.4
Amenities: 7.4
Value for Money: 5.9
Food and Beverage: 6.9
Overall Experience: 6.4
K
Karen • family_with_children • nz
8
Buffet breakfast lovely gardens, tidy rooms, great front of house. Cute little shop has everything you need.
Pros:

Weve stayed a few times, friendly front of house. Food average. Breakfast was buffet. Clean and tidy. Kids loved the pool.

Cons:

No shuttle from nadi airport but a taxi outside the airport cost fj $10.

2026-02-12 • via Nuitee
T
Taufilo • family_with_children • fj
10
2026-02-11 • via Nuitee
N
NickDonald • solo_traveller • vu
8
2026-02-10 • via Nuitee
M
Mohammed • solo_traveller • nz
6
Ok but rate we paid for the room was only half as good.
Pros:

The people.

Cons:

Cooling unit never worked/cooled to the temp comfortable.

2026-02-09 • via Nuitee
D
Duminda • extended_group • lk
7
Pros:

Location. Rooms are a little old and need to upgrade.

2026-02-08 • via Nuitee
A
Allan Francis • extended_group • au
8
Excellent
Pros:

Breakfast was lovely location was good

Cons:

Had nothing to complain about

2026-02-08 • via Nuitee
L
Loris De Faveri • couple • it
6
Pros:

La vicinanza al aeroporto

Cons:

Potrebbe essere tenuta più curata visto anche il nome Novohotel

2026-01-31 • via Nuitee
O
Okusitino • family_with_children • au
8
2026-01-28 • via Nuitee
J
Josephine • family_with_children • au
5
Staff were great
Pros:

Location

Cons:

Furnishing were outdated, bathroom and toilet were old.

2026-01-28 • via Nuitee
S
Saiasi • family_with_children • fj
7
2026-01-25 • via Nuitee
G
Georgina • solo_traveller • au
3
The hotel itself was okay, but unfortunately I wouldn’t stay again. It was disappointing for a Novotel, particularly hav
Pros:

Close to the airport

Cons:

One restaurant and not many options

2026-01-23 • via Nuitee
R
Rebecca Desiree • couple • au
5
Pros:

Excellent staffs

Cons:

Noice all night someone moving furniture at 1 am until nearly 3 am

2026-01-23 • via Nuitee
T
THAMAYANTHY • family_with_children • au
7
2026-01-23 • via Nuitee
P
Passenger24773837798 • Couples • Hamilton, Waikato Region, North Island
2
Shocking accommodation and restaurant.
Pros:

We were put at this hotel for the night by Air New Zealand when our flight back to New Zealand was canceled. Honestly this was the most disappointing place we have ever stayed. The room was subpar with spray paint on the tiles to cover up mold and cracking. It had a strong musty smell, the carpet felt like you were walking on a dirty dry ground outside not a room at the novotel. The entire thing was dated and old and needs sorting from the door to the room to the bathroom, balcony, couch, and the air-conditioning was horrible. The bed was old, with a aged mattress and definitely not comfortable at all.
The meals at the restaurant were not nice at all and took so long to come out that we gave up on having anything decent to eat. As they were either stone cold or just mediocre food that looked like no one cared.
The buffet breakfast was a good spread but looked like it had been all set up early in the morning and was not at all appetizing for the cost of it per person. And you couldn't order anything as the menus didn't start until 11am. So it was buffet or nothing.

The only upside was the front desk staff were friendly and concierge staff member who was helpful, cheerful and exudes the fiji happy attitude even though his shift had finished but as he saw all the shuttles coming from the airport he stayed later to help out.
Definitely not somewhere we would stay again under zero circumstances.

2026-01-20 • via Tripadvisor
J
JEpoir • Solo travel
2
They took my money and never return it
Pros:

I am sick of this place,
I am sick of the management!
They took my money and providing no solutions!
I booked, and paid, due to the change of travel, cancelled my booking bookings, back in September 2025, I emailed, I call, no blood money return it me.
There was another booking with them that I have not made, they did nothing about.
Now Jan 2026, still nothing has been done.
After all this time and international phone call. So sick of them
Please do not put any money in this place

2026-01-19 • via Tripadvisor
P
Paul • couple • nz
2
Not upto novatel standards
Pros:

Great staff and restaurant

Cons:

Hotel is very run down and rooms are dark and very dated uncomfortable beds and bathrooms were very run down with broken tiles and bad maintenance

2026-01-19 • via Nuitee
S
Samantha • family_with_children • au
3
Good for airport stop over, not for a holiday
Pros:

The staff where friendly, Louisa at the spa was amazing, beautiful massage and very welcoming

Cons:

The rooms are old and dim, our air conditioner did not cool the room, it seemed to stop working around 1030pm, too late to request room change, we stayed there to be close to airport for more sleep but spent half the night up with no air circulation and cooling, husband ended up sleeping on the floor to be able to feel air flow. Organised takeaway breakfast, did not recieve it, half the food in room service menu was not available as menu had changed but not been updated. For the price we paid it was far from value for money, if the staff were not so friendly I would have complained.

2026-01-19 • via Nuitee
S
Salamarina • extended_group • nu
10
Pros:

Breakfast was top notch. also not far from the airport

2026-01-19 • via Nuitee
S
Stephen • solo_traveller • us
3
Pros:

Proximity to the airport. The friendly staff.

Cons:

The Rooms are very outdated and feel dirty. The door safety latch was ripped out of the door frame, and there were shoe prints all over the inside of the door, like someone was kicking the door closed from the inside. Didn't make me feel very safe.

2026-01-19 • via Nuitee
P
Philip • couple • au
4
Felt let down by what should have been available to us for the price we paid on both occasions.
Pros:

Location.
Accommodation also offered a room with king size bed and bathtub in bathroom. Breakfast also provided in room charge.

Cons:

See our later report.
On first stay our expectations were basically met. Our second stay only undertaken as commitment made to do so when making bookings prior to departure.

2026-01-19 • via Nuitee