La Quinta Inn by Wyndham San Antonio Lackland

First the room was very nasty not clean at all to my expectations they had hair in the tub on the sink and the window didn’t have any open for u to look out for the door was barley close due to they had a little opening to the air conditioner is horrible and to tell u the truth pictures didn’t match the seen at alll Never Booking with this Hotel Again I’m was very disappointed

The photos don't match the actual motel and it's labeled as a hotel and it's not. It's more like a motel.

It was an eyesore pulling into the parking lot. Not well lit and parking lot was full of potholes. The showers were made for small people.

The bed was bad and small, the bathrom didn't had the locks and the bedroom was in a bad shape.

Limpieza de habitación ,no se hacía a diario y no cambiaban las toallas todos los dias

Todo esta relacionado precio -calidad. Pero puede mejorar en la limpieza y en el área de comedor que haya mas variedad de desayuno

Unprofessional staff. Key card kept not working. We'd be out in the heat, tired trying to get in, and their keys kept not working. They try to pass the blame to us, saying we get it demagnetize from our phone's, which is untrue, because we don't even put it near our phone's and we travel almost every week for business, never happened to our key cards. Also, one of the worse experience is them doing power wash on stairs and grounds, which put a lot of hard water stains all throughout our cars. We informed the office and we were told sorry. Not even a, here's $1 to compensate for getting your car professionally washed. We should've listened to the bad reviews of other's, instead, it proved itself why the bad reviews.

Filthy , cockroach infested rooms

It had roaches , bad part of town , didn't have half the stuff it was supposed to have like a a gym . Rude employee

It was not clean and did not feel safe.

There was a dead rat outside my kids door. Their room had roaches. They stole my daughters dress from the closet. Moved them to a second room ac didn't work. Had to move them to a third room and tv didn't work. Shower heads were so calcified barely pushed water out of them. Need made a popping sound with every movement. Parking lot looks like bombs have been testing in it. Just a total shit shack.

Musty smell upon entry, the entire room was dirty, nothing looked like it was up to date with the photos on their page. The room was very much in need of repairs. It definitely looked like it was minimally cleaned and kept in the condition that the previous guests left it as. Also, I didn’t like that the area around the hotel felt very unsafe and not protected at all. The only reason we picked this location for our stay was due to the fact that it was close to the military base entrance.

The property is very run down I walked into the room I booked and paid for and the ac was clanking really loud and walls were disgusting and patches like someone had put a hole in wall and they just patched it. There were several doors leading to my room with no door knobs or entry pads. It looked like it was a construction site or needed to be worked on. The pool beside our room was completely empty and disgusting. Lamp posts around it were all bent over.

The room was dirty, the tv remote was broken, when you walked in the bathroom, water would come out of the floor’s tile’s when you step in them. The bed sheets are so old that we’re see through. The room has bugs. The paint in the bathroom door is peeling off. There was stuff coming out of the baseboards. It had spider webs and dust. The breakfast that was included was not good either.

No hubo desayuno completo, no hubo servicio de limpieza de cuarto