Novel Hotel City Center

Hotels
Danat Hotels & Resorts
8 (100 reviews)
Hamdan Street, Abu Dhabi , Abu Dhabi , AE

Facilities

Fitness facilities
Nightclub
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Friendly staff
Delicious coffee and dates in lobby
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.7
Guests appreciated the level of cleanliness in the hotel.
Service
8.3
Service was generally well-received, with a few complaints about wait times.
Location
8.5
The hotel's proximity to key landmarks and public transport was a highlight for guests.
Room Quality
7.9
Rooms were comfortable and spacious, with minor maintenance issues mentioned.
Amenities
7.2
Guests found the amenities satisfactory, with some positive mentions of the gym and pool.
Value for Money
6.9
Opinions on value for money varied, with some guests feeling it was high for the services provided.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-28 07:59

Property Description

Recreational Opportunities
Indulge in a range of activities at our hotel, from unwinding at the nightclub to breaking a sweat at the 24-hour health club. Don't forget to take a dip in the refreshing outdoor pool.

Dining and Entertainment
Satisfy your cravings at one of our 3 restaurants or opt for 24-hour room service for a cozy night in. Enjoy a drink at one of our 2 bars/lounges or grab a snack at the coffee shop/cafe.

Convenient Amenities
Stay connected with complimentary wired and wireless internet access. Take advantage of our business center, hold events in our 5 meeting rooms, and catch up on the news with free newspapers in the lobby.

Your stay at Novel Hotel City Center will place you in the heart of Abu Dhabi, ensuring easy access to nearby attractions. Book now to experience the best of both leisure and convenience.

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AUH

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

8
Based on 100 reviews
Cleanliness: 7.7
Service: 8.3
Location: 8.5
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
A
Alfonso
10
Pros:

IT WAS A GREAT EXPERIENCE. THATS WHY I USE THIS HOTEL FOR THE SECOND TIME.

2025-03-19 via Nuitee
D
Dexter
10
Pros:

accessible

2025-02-03 via Nuitee
J
Jakob
10
Pros:

We loved this hotel, great location near the world trade center mall and hop on hop off bus route. Coffee and dates in the lobby are delicious.

2025-01-31 via Nuitee
S
Saleh
10
Pros:

I like the home feeling armmmthe building.

2025-01-04 via Nuitee
J
James
10
Pros:

Very good place, good value and in the heart of the city. Easy access to corniche and Yas island.

2024-12-15 via Nuitee
A
Aria partner
4
Pros:

The hotel needs serious attention. The location is convenient with late night dining options and local shopping but the room we were in had a tv that made a humming noise when it was on, the shower stopper was broken so we had to remove it, the AC did not work well and made a loud clicking noise, and there was a big dead bug that the cleaning crew missed several times during our 4 night stay. The room itself smelled like it needed air although we requested non smoking. We asked to be moved but there were no other rooms available so we suffered through it. The friendliness of the staff and the dining and nightlife options were the only redeeming factor. The staff even helped with wrapping our head scarves when we were leaving to tour the mosque.

2024-12-09 via Nuitee
D
David
4
Pros:

Not much

2024-11-02 via Nuitee
N
Nigel
10
Content
Pros:

As expected

2024-07-20 via Nuitee
L
Lay Tong
10
Pros:

Great location, friendly staff and comfortable room!

2024-06-17 via Nuitee
D
Daniel
10
I love this hotel.
Pros:

This is my hotel of choice in Abu Dhabi

2024-06-04 via Nuitee
S
Sophie
10
Very nice
Pros:

Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.

2024-03-24 via Nuitee
F
FARNOOSH family
4
Pros:

The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.

2023-08-10 via Nuitee
S
Shahid
8
Pros:

Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.

2023-07-16 via Nuitee
G
Geoff partner
10
Pros:

The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it.

The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.

2023-05-10 via Nuitee
E
Eyad
10
Pros:

Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .

2023-01-31 via Nuitee
I
Ibrahim Isfendiyar family
2
Pros:

Pictures and reality were far apart. Bathroom smelly.

2022-11-21 via Nuitee
M
Matthew
10
Pros:

I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.

2022-08-28 via Nuitee
M
Marie Jinkee
8
Pros:

I just loved the pool...

2021-05-21 via Nuitee
L
Lal
2
Avoid staying here..
Pros:

Avoid staying here...the WiFi never worked in my Laptop, it worked once in a while in my phone. There was no parking i was expecting a parking with the difficult situation in Abudhabi, they asked me to park in paid parking outside. There was some maintenance going on and it was very noisy when i complained they stopped it..if possible find another hotel...

2021-01-15 via Nuitee
R
Robert
10
Comfortable stay.
Pros:

Very professional and personable staff. Lots of shopping to walk to.

2020-09-06 via Nuitee