La Quinta Inn by Wyndham Wichita Falls

The response to the recent review of this hotel written is completely inaccurate of the incident that occurred. If you are concerned with people looking at the camera that is in plane view of the public sitting in then you should have this behind a closed off area. You don't lock anything when you leave the desk unattended and if you are going to accuse the public of felonies or support your staff that accuse the public of felonies then why would you not have this area behind a secure space. You have placed the shelf for pamphlets beside the desk area and if someone is looking at a pamphlet and turns behind them your computer information is completely visible to them as well as your cameras. There was absolutely no interaction between anyone I was with and your staff as we did not want to lower ourselves to that level of behavior. From reading the rest of the reviews of this hotel it appears you have an issue going on with your staff that you should focus on addressing instead of defending situations that are clearly inappropriate. Landyn Curley you should be taking some management courses to brush up on managing staff. I also witnessed you conducting yourself in a poor manner the following day with another group of people who were bringing up valid points about there room not being clean and there dog getting sick. You should be leading by example instead of conducting yourself in such unprofessional manner. Starts from the top management level. Once again DO NOT STAY HERE. Horrible experience with staff and the rooms are not clean. Stains in the tub and dirty old rug.

STAY AWAY!!! This place is not like the pictures. We were truly afraid for our lives. There’s a big sign (likes Bate’s motel) that says NO Refund if you made a reservation. Lights didn’t work, no soap, no towels, phone had no cord to wall, smoke detectors hanging down from ceiling, bed looked like had been used (many times that day). Gang activity in the parking lot. Front desk person said “Well what do you want me to do about it?” When asked for a working room.
We ended up not staying and went to credit card company to have charges removed.
The place was like what you would see in a gang movie. Absolutely disgusting place, staff, and management!!!

I had a hotel room for the first and second. They called me in the morning out of the first and canceled my reservation. They said a pipe vested. They did not return any of my points, which was 7500 for 1 night and 1500 for another night. They did not return my money. Horrible place will not do business with them again. Used to go there once every three months To visit my brother in prison. So I'm changing my 5 star to this. I did not know they were this shiesty! Thx n Blessed day 🙏 CLnChico2

The door didn’t lock right so I had to use coat hangers to hold it closed right. Just what I’d call a cheap and trashy motel. Won’t stay again. There’s a better la Quinta on the other side of town. Will stay there.

We got there after 600PM so I'm pretty much locked into my reservation. I go in and the lobby is dark from the lack of lighting, I finally get to my room after they juggle room assignments around. The first thing I notice is no bedspreads and a thin blanket. I go into the bathroom and the door has been pushed in and the doorframe busted. Toilet paper sitting on tub because there is no roll hanger. Tub is filthy and has cigarette bunts on rim (non-smoking huh?) The deadbolt won't lock. No hairdryer. Internet not working, sheets wrong size for mattress, Room is in just plain terrible shape. Didn't even go ask far another room or complain based on my treatment checking in.

We traveled as a family of five, and stayed here one night. We have never stayed in a hotel/motel that was as bad as this one. It was the most unsafe we have ever felt staying somewhere. The deadbolt was broken off, so the door couldn’t lock, and all the smoke detectors were removed, and stored in a dresser drawer. I believe these are all illegal & unsafe practices. Also, when we were checking in nobody was at the front desk, and we had to wait around 10 minutes before someone showed up.

this motel is horrible with customer service, especially if you're white. Was cussed out and told I was a dumb white piece of sh*t for complaining about blood, other bodily fluids, missing items, holes in the wall of the room, and mold growing on the shower. When I asked to speak with a manager I was told no because they didn't want to bother to call her. So just stay away from here.

Unprofessional, stuff didn't work, can hardly tell the staff from guests, looks like someone got into a fight in the room.

The first room we got main door was not getting unlocked at all. We were moved to another room with smoke smell and the bath door lock is faulty. Tte bath tub is rusty in few places.

Not clean, no bedding, trash in stairwells

Property needs a complete refurbishment. Missing items in room, faulty microwave and other inconveniences. Not very secure room door and neighbourhood was disappointing. Not a good selection of local restaurants close to the property.

Filthy room, we had to leave

This place is not very clean the TVs don’t work lol Missouri disappointed

This was by far the most trashy laquinta i have ever stayed in,, floors were stained trash was on the bathroom floor , dresser was all busted up... I only took one photo ,, was suprised there were no bed bugs...couldn't wait to get on the road...

It was so bad we didn't even stay. We went to another hotel. The lights didn't work and there were red spots on the vanity (blood, lipstick, fingernail polish not sure what it was). This is a disgusting hotel.

Do not stay at this property. It was filthy and the staff rude. The lady checking us in stayed on her personal cell the whole time. Our room looked like it had never been vacuumed. There was dead crickets and other bugs all over the floor. Our bed did not even have a blanket on it. The sheets were stained and had dog hair on them. The bathroom was disgusting, tub was filthy. We did not stay, immediately requested a refund.

This was a horrible experience. I was moved from one room to another. The room that moved me too was nasty . There were no sheets no toilet paper no soap no fridge no microwave. They brought bedding to me but I have to make bed . No smoke detectors and broken lamps. This room was not ready for anyone.This was a nasty dirty room and was unable to talk to a manger and left messages. tried to call back it would have been better to sleep in vehicle. I should have been refunded.

The room seemed clean however the microwave in the room did not work. Plugged it in and it just continuously ran. Bathroom toilet did not stop running. Shower leaked continuously and could not shut it off. Outside the room there was a fuse panel that was open and the door was broke off. Stairs leading up to second floor one of them was loose felt like it could fall off anytime. Extremely noisy.

The place was disgusting. We had 6 rooms rented between family and everyone requested a refund and left. The heater rattles extremely loud the whole time. The closet door was off the hinges. Bathrooms were dirty. Sheets gross and stained. I wanted a refund but all hotels around there were booked and we were in town for a funeral with a 2 yr old so that just wasn't an option. Terrible. RUN AWAY FROM THIS HOTEL. the maintenance man was very nice. Only positive thing I can say. Oh and breakfast was trash!

Dirty inside and out. lots of defered aintenance. Room generally worn out. No soap just 3 bottles of conditioner. Footprint in tub debris on floor. woakways outside need a good pressurewashing sticky dried liqids from spills etc.