Quality Inn Upper Sandusky

Hotels
•
Quality Inn
6.8 (249 reviews)
105 Comfort Drive , Upper Sandusky , US
+1 419-294-3891

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very convenient location (close to freeway/food areas)
Friendly/front-desk staff reported by multiple guests
Breakfast praised as good/excellent by several reviewers
Generally affordable / decent price for budget travelers
Cons:
Consistent cleanliness problems: mold, musty smells, stains, unclean rooms
Aging building and room damage (peeling tubs, cracked surfaces, dated carpets)
Accessibility and layout issues (no elevator, awkward room layouts, privacy problems)
Inconsistent staff attitude and poor handling of accessibility complaints; pool/hot tub issues

Categories

Cleanliness
2.8
Multiple reviews report dirty rooms, mold growth, musty smells, stains, cobwebs and evidence of incomplete cleaning (items left behind) — overall poor cleanliness.
Service
8.8
Mixed but generally positive contact: several guests noted friendly/front-desk staff and helpful employees, though others reported poor attitude and lack of accommodation (no elevator assistance for disabled guest).
Location
10
Repeatedly praised as very convenient — close to freeway, food areas and easy to find; consistently cited as a strong point.
Room Quality
4
Rooms described as dated, with visible damage (peeling tub, cut-out wall, carpet mold, cracks), awkward layouts and noisy AC — below expectations.
Amenities
7
Breakfast is a highlight for some guests, but pool/hot tub had privacy or temperature issues, early closing and some missing items (no blow dryer) — mixed amenities experience.
Value for Money
8.8
Several reviews note a decent or acceptable price; despite condition issues, location and low price lead many to view it as reasonable value for budget stays.
Food and Beverage
8
Breakfast is frequently called good or excellent, though there are isolated complaints about service time (signage vs actual start) — generally positive for breakfast offerings.
Overall Experience
5
Overall mixed-to-negative: many guests described the stay as unacceptable or 'never again' due to cleanliness and room issues, while a minority highlight friendly staff, breakfast and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location and Nearby Attractions
Quality Inn Upper Sandusky is strategically situated off Route 23, providing easy access to local points of interest like the Basilica and National Shrine of Our Lady of Consolation and Indian Mill. With businesses such as AO Smith and Whirlpool nearby, guests have a plethora of activities to explore.

Full-Service Amenities
Enjoy a range of amenities including a free hot breakfast, an indoor pool, and a fitness center. Business travelers can make use of the free high-speed internet, copy/fax services, and the on-site meeting room.

Comfortable Guest Rooms
Relax in well-equipped guest rooms featuring microwaves, refrigerators, and coffee makers. Non-smoking rooms are also available for a comfortable stay.

Book your stay at Quality Inn Upper Sandusky for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

6.8
Based on 249 reviews
Cleanliness: 2.8
Service: 8.8
Location: 10
Room Quality: 4
Amenities: 7
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 5
K
Kyle • couple • us
1
Pros:

Nothing

Cons:

It was dirty and stinks.

2026-11-07 • via Nuitee
J
Janel • family_with_children • us
1
Horrible. Unfriendly staff members, place was filthy everywhere and non smoking rooms smelled horribly of smoke
Pros:

Nothing

Cons:

The place was dirty, we had a non smoking room but you walk in the room and it smells so bad of smoke it takes your breath away. Our belongings smelled of smoke when we left and it trigged an asthma attack for our child because the smell was so strong

2026-11-02 • via Nuitee
R
rusty • family_with_children • us
6
Pros:

Front desk were friendly.

Cons:

There were alot of workers staying there, cooking in the parking lot, there were things left in our room from the cleaning crew, sign says breakfast at 6, didn't serve until 7. Kinda scary place in my opinion.

2026-10-29 • via Nuitee
L
Lindsey • couple • us
5
Pros:

The location was very nice.

Cons:

The room we were assigned had a part of the wall cut out so that the shower and toilet were visible. I understand this is probable meant to be romantic, but it makes doing #2 very awkward. Can't hide sounds or smells.

2026-10-29 • via Nuitee
E
Ernest • family_with_children • us
7
2026-10-19 • via Nuitee
V
Vanessa • family_with_children • us
7
Pros:

The room was clean and comfortable. Exactly what I was expecting.

Cons:

The building is pretty old-looking and in need of some repairs. Nothing that affected the stay, just noticeable cracks, chipping, and faded carpets.

2026-10-15 • via Nuitee
M
Mcmurtrie • solo_traveller • us
8
2026-10-13 • via Nuitee
L
Laura • solo_traveller • us
3
Dirty. Homeless thrive there
Pros:

Location was okay. Employees were nice.

Cons:

Room had musty smell. No screen on Window. Room with hot tub had no privacy wall and shares toliet. No blow dryer. Homeless outside on lawn. Employees all tattoo up. Different style of folks. Some might like this.

2026-10-12 • via Nuitee
R
Roy • solo_traveller • us
10
2026-10-11 • via Nuitee
J
James Robinette • solo_traveller • us
6
2026-10-08 • via Nuitee
S
Stewart • couple • us
5
Keep driving there’s better things down the road
Pros:

Location is good

Cons:

The strange layout of the building. It is dated. It smelled in a bad way. I wouldn’t stay there again.

2026-10-08 • via Nuitee
J
Joseph • family_with_children • us
5
The room was clean but we had to walk through the janitors closet to take the stairs to second floor
Pros:

The breakfast was good - probably was the highlight of our stay.

Cons:

Our biggest complaint was the stairs. Both me and my wife are disabled. There was no elevator and they put us on the second floor. After we realized this, We complained at the front desk. The staff made absolutely no effort to address that problem. They didn't offer to transfer us to a different room. Instead, they tried to explain that not every hotel has elevators. Frankly, I didn't care whether other hotels had elevators, I only cared that my wife fell trying to climb the stairs and would not have been able to make it if our son hadn't been there to support her.

2026-10-08 • via Nuitee
V
Veronica • couple • us
1
2026-09-19 • via Nuitee
J
Jeff • family_with_children • us
3
Look around, last resort, it’s ok.
Pros:

Close to food areas, able to check in later since we had prior obligations.

Cons:

The giant cobweb in our corner of the bedroom. The eyelash extension that was on the bathroom counter, which means it want cleaned or wiped down. The coffee pot that is in the bathroom not wiped down in over a week. One lump or two with your coffee sharticles? 🤮 Gross. Bed was ok, it was a place to lay your head. Pillows sucked. Decent price, didn’t make it to the pool, it closed too early.

2026-09-14 • via Nuitee
C
Carlos • extended_group • us
1
2026-09-13 • via Nuitee
C
Carlos • couple • us
3
2026-09-13 • via Nuitee
T
Toni • solo_traveller • gb
8
2026-09-10 • via Nuitee
S
Stolar • solo_traveller • us
10
Very comfortable
Pros:

I thought that the breakfast selection was excellent, everything was well prepared and fresh.

Cons:

Nothing at this time

2026-09-08 • via Nuitee
F
Frank • extended_group • us
10
2026-08-27 • via Nuitee
R
Renee.Sanders • solo_traveller • us
6
Was ok for a night but wouldn't want to stay long.
Pros:

Easy to find. Close to freeway

Cons:

The room smelled musty, the carpets were old. Bed was hard

2026-08-22 • via Nuitee