Quality Inn Upper Sandusky

Hotels
Quality Inn
7.1 (361 reviews)
105 Comfort Drive , Upper Sandusky , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Convenient location
Cons:
Inconsistent cleanliness
Poor customer service experiences

Categories

Cleanliness
6.24
Several reviews reported cleanliness issues, including room odors and maintenance problems.
Service
7.71
Mixed reviews regarding service; some guests noted rudeness while others emphasized helpfulness.
Location
8.25
Good access to highway; convenient for travelers.
Room Quality
7.2
Rooms were reported as comfortable, but some had issues with cleanliness and humidity.
Amenities
6.73
Limited breakfast options and outdated facilities mentioned in reviews.
Value for Money
7.19
Some guests felt the price did not match the quality provided.
Food and Beverage
6.24
Breakfast options described as inadequate, with some guests disappointed.
Overall Experience
7.21
General sentiment alternated between satisfaction and significant disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:58

Property Description

Convenient Location and Nearby Attractions
Quality Inn Upper Sandusky is strategically situated off Route 23, providing easy access to local points of interest like the Basilica and National Shrine of Our Lady of Consolation and Indian Mill. With businesses such as AO Smith and Whirlpool nearby, guests have a plethora of activities to explore.

Full-Service Amenities
Enjoy a range of amenities including a free hot breakfast, an indoor pool, and a fitness center. Business travelers can make use of the free high-speed internet, copy/fax services, and the on-site meeting room.

Comfortable Guest Rooms
Relax in well-equipped guest rooms featuring microwaves, refrigerators, and coffee makers. Non-smoking rooms are also available for a comfortable stay.

Book your stay at Quality Inn Upper Sandusky for a delightful and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Guest Reviews

7.1
Based on 361 reviews
Cleanliness: 6.24
Service: 7.71
Location: 8.25
Room Quality: 7.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 6.24
Overall Experience: 7.21
F
Frank extended_group us
10
2026-08-27 via Nuitee
R
Renee.Sanders solo_traveller us
6
Was ok for a night but wouldn't want to stay long.
Pros:

Easy to find. Close to freeway

Cons:

The room smelled musty, the carpets were old. Bed was hard

2026-08-22 via Nuitee
O
O'Brien extended_group us
2
The hotel itself had a nice appearance, but I have never stayed in a more disgusting room.
Pros:

Location was great for our need. Right off of the highway and easy to locate.

Cons:

This room was filthy, mold growing on the carpet and up the side of the dresser. The air conditioner also had a molded smell pumping out of it. The hallway of our room smelled so horribly of marijuana that it nauseated us. The window to outside was facing a Pilot gas station sign and the curtains could not be closed, so the bright green and red lights were blaring into our room all night long.

2026-08-20 via Nuitee
M
Meyers couple us
6
we were able to air out the room by opening the window.
Pros:

location

Cons:

the smell of the room when we walked in the room. Also the air conditioner was very loud.

2026-08-10 via Nuitee
A
Ashten family_with_children us
1
Horrible. Never again.
Pros:

Dirty. Smells like mold. Stains on towels. Tub was peeling up and unable to be used.

Cons:

Gross. Pool was cold. Towels were dirty. Smells like mold. Floor looked like a dog ripped it up.

2026-08-06 via Nuitee
M
Marshall solo_traveller us
2
Stinks and staffs additude sucks
Pros:

The ac was good.

Cons:

The smell and the additude of the staff.

2026-08-04 via Nuitee
B
Brooke couple us
10
2026-08-02 via Nuitee
C
Chandler couple us
7
2026-08-02 via Nuitee
J
Jorja family_with_children us
1
It was horrible. I am sad that both of you big companies really don't care.
Pros:

Beds were comfy enough. I did not feel like tings were very clean, so that made me a little uneasy. They did have a nice free breakfast in the morning.

Cons:

It was very run down and it was smelly like a wet dog. I paid $1000.00 for 2 rooms for 1 night . I called and email you and the hotel about this and no help at all. We were there for a wedding and were told we would get a discount. But we did not get a discount because we booked through you . We travel a lot and I have never paid this much for such a run down place, and had such bad service. I was not nasty to anyone, and I am not one to wright bad reviews. This has made me mad. Others from the wedding has same issues.

2026-07-20 via Nuitee
K
Karen family_with_children us
4
Expected Much Better
Cons:

We were disappointed with our stay and did not feel the hotel was worth the price we paid. The bathtub faucet had clearly been repaired and was extremely difficult to turn on. There was also mold growing beneath the seam around the tub, which was concerning.
Breakfast was another major disappointment. Although there were quite a few guests eating, most of the food had run out, with only waffles consistently available. No staff members were present to restock items or clean the area, leaving the breakfast service poorly maintained.
Overall, the room and amenities did not meet our expectations, and we expected much better for the price.

2026-07-19 via Nuitee
S
Shane family_with_children us
1
2026-07-11 via Nuitee
C
Cody solo_traveller us
1
The hotel and room was extremely poor and felt disgusting.
Pros:

Nothing

Cons:

The parking lot was in ruff shape, my TV and lights did not work on one wall, the bathroom sink was leaking, someone property was in the closet, dirty rooms and poor condition.

2026-07-07 via Nuitee
M
Matthew solo_traveller us
6
The room was clean and things mostly worked. The price was high for what the room was, but it was a holiday weekend so
Pros:

It was easy access from the highway and had several restaurants within walking distance.

Cons:

The room wasn’t the best maintained I have seen and the carpet had that sticky feel of carpets that are old and have been cleaned with harsh chemicals too many times.

2026-07-06 via Nuitee
E
Elizabeth extended_group us
5
I will not stay there again in my town pool open til midnight and closer
Pros:

Food was good room was good

Cons:

The pool was closed i specifically went there to swim was the only reason I chose that place

2026-07-06 via Nuitee
C
Carol solo_traveller us
9
Pros:

It was clean

Cons:

Staff could be more welcoming and perhaps smile and be glad we're here

2026-07-04 via Nuitee
G
Gunter couple us
10
it was a very restful night. Many thanks!
Pros:

nice layout easily accessible

2026-07-03 via Nuitee
D
Destiny solo_traveller us
10
Pros:

I enjoyed the breakfast and the jacuzzi tub as well as the staff checking in on us whenever we were out of our room if thwy saw us

Cons:

The pillows were a little uncomfortable

2026-06-29 via Nuitee
S
Stacey extended_group us
7
Convenient for what we needed for employees
Pros:

It was convenient for our employees working in the area

Cons:

It needs some updating
Carpet needs replaced
Bathroom needs some work and cleaning

2026-06-22 via Nuitee
D
Dorothy couple us
1
Pubic hair on the bed sheets. Disgusting smell and will never recommend or go back
Pros:

Dirty

Cons:

Dirty smelled like smoke

2026-06-11 via Nuitee
D
Dorothy couple us
1
Disgusting.
Pros:

Dirty

Cons:

Dirty and requested a non-smoking room and the entire place smelled like smoke

2026-06-08 via Nuitee