Best Western Louisville South - Shepherdsville

Hotels
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Best Western
8.5 (638 reviews)
362 Brenton Way , Shepherdsville , us

listing image 1
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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Value for Money
Cons:
Cleanliness Issues
Dated Rooms

Categories

Cleanliness
7.71
Mixed reviews indicate cleanliness issues in some rooms and bathrooms.
Service
9.18
Multiple reviews praised the professionalism and kindness of staff.
Location
8.72
Locations mentioned as convenient, especially for airport access.
Room Quality
7.67
Reports of dated rooms and some specific complaints regarding bedding.
Amenities
8.7
Good breakfast variety and facilities mentioned positively.
Value for Money
9.16
Value for money highlighted positively in several reviews.
Food and Beverage
8.21
Breakfast received mostly positive feedback, but some desire for improvement.
Overall Experience
8.68
Overall good experiences shared; intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:50

Property Description

Convenient Location and Amenities
The Best Western Louisville South - Shepherdsville, located in Shepherdsville, Kentucky, offers a comfortable stay with free Wi-Fi, an outdoor pool, and a hot tub. Only 14 miles from Churchill Downs, the hotel provides rooms equipped with a microwave, refrigerator, cable TV, work desk, and a coffee maker for your convenience.

Relaxing Outdoor and Fitness Facilities
Enjoy a refreshing dip in the outdoor pool or unwind in the hot tub. Stay active at the on-site fitness facility during your stay at the Best Western Louisville South - Shepherdsville.

Additional Offerings
Indulge in complimentary coffee at the lobby, make use of the on-site laundry facilities, and savor a barbecue with the available grills at the hotel. Experience a pleasant stay with us and book now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 1, 2025 until Tue, May 12, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 638 reviews
Cleanliness: 7.71
Service: 9.18
Location: 8.72
Room Quality: 7.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.21
Overall Experience: 8.68
C
Cherri • solo_traveller • us
10
2026-04-25 • via Nuitee
K
Kelly • couple • us
4
Unclean, not worth the price.
Pros:

Nothing in particular. It was ok.

Cons:

There was a huge stain on the couch. Felt unclean in the room and the bed felt unclean. We had driven a long way already so we didn’t complain at the time. Just wanted to go to sleep. Would not stay at this facility again. For the price, it was not worth it. Only for one night.

2026-04-24 • via Nuitee
J
juli • solo_traveller • us
4
2026-04-23 • via Nuitee
L
Lisa • solo_traveller • us
1
Cons:

It had bed bugs

2026-04-20 • via Nuitee
L
Layne • solo_traveller • us
10
Comfy at a great price
Pros:

Clean, spacious, and comfy. What’s not to love here.. the beds and pillows are super comfy!!!! The shower is hot and breakfast is yummy!!! Plenty of security cameras around for safety and friendly staff.

Cons:

The parking was a bit tight on the weekend. The elevator is a tad slow but nothing too bad

2026-04-20 • via Nuitee
C
Christina • solo_traveller • us
8
2026-04-20 • via Nuitee
D
Dave • solo_traveller • us
5
Pros:

Location

Cons:

Nothing like the photos

2026-04-20 • via Nuitee
S
Stangel • solo_traveller • us
8
Pros:

The facility was clean

Cons:

Nothing

2026-04-20 • via Nuitee
L
Leeanne • couple • us
7
2026-04-13 • via Nuitee
S
Stephanie • couple • us
10
Perfect for a short work trip and conveniently located next to tons of restaurants and gas stations!
Pros:

Property was very close to my location I was working at! Made it super convenient!

Cons:

Property was nice and clean and perfect for a one night stay!

2026-04-12 • via Nuitee
J
Jessica • solo_traveller • us
10
2026-04-11 • via Nuitee
J
Judy • couple • us
8
Pros:

The hotel was nice and the room was clean.

Cons:

There was updating of paint and tile going on but didnt really affect us. I think it should be posted when they have construction going on. Gym was closed so my daughter wasnt happy.

2026-04-10 • via Nuitee
D
Doua • family_with_children • us
10
Will definitely stay again!
Pros:

Price, location, roominess and cleanliness of room. Comfortable bed. Hot shower. Breakfast was delicious.

Cons:

Nothing.

2026-04-06 • via Nuitee
K
Kristine • family_with_children • us
5
Fair
Pros:

Location was good.

Cons:

Hotel was not smelling clean, bathroom was not clean with crack in ceiling, painters tape on walls. Bathroom floors were stained with a urine looking spray on wall. Leak on hallway and high price for value.

2026-04-05 • via Nuitee
B
Brittany • family_with_children • us
8
2026-04-05 • via Nuitee
V
Virginia • family_with_children • us
9
Pros:

Breakfast good and hotel was convenient to where we needed to go.

2026-04-01 • via Nuitee
M
Mark • couple • us
10
2026-03-30 • via Nuitee
A
ashley • family_with_children • us
7
Good for a night
Pros:

Convince
Looked like they were doing updates

Cons:

Bed was super uncomfortable
Maintenance was doing upgrades on our floor and left stuff in our room… Couple minutes later they came knocking saying that they left stuff in our room and wanted to grab it. They said they didn’t realize that somebody was staying in this room.

2026-03-20 • via Nuitee
P
Pamela • couple • us
9
Nice location, friendly staff, very clean.
Pros:

Nice and clean.

Cons:

Everything met our expectations.

2026-03-18 • via Nuitee
A
Albin • couple • us
9
Oro
Pros:

Location and price

Cons:

Slick bathtub when showering
Not safe for seniors

2026-03-17 • via Nuitee