Holiday Inn Spartanburg Northwest by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (300 reviews)
160 Simuel Road , Spartanburg , US
+1 864-586-3966

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable mattresses and good room size
Many guests found rooms clean and bedding fresh
Breakfast described as tasty and made-to-order
Good value for price for many travelers
Convenient location for driving into town
Cons:
Amenity failures: pool, elevator, ice machine, laundry issues
Cleanliness concerns from some guests: spider webs, musty/moldy smells, stained carpet
Breakfast understaffed at times causing slow service
Accessibility issues: bed height and standard toilet problematic for some wheelchair users
Occasional booking/price discrepancies at check-in

Categories

Cleanliness
7.2
Mixed reports — many guests described rooms as clean and bedding as fresh, but several noted issues (spider webs, mini spiders, musty/moldy smells and stained carpet) that lowered confidence in overall cleanliness.
Service
9
Staff repeatedly praised for friendliness, helpfulness and addressing issues quickly; a few notes about slow breakfast service when understaffed, but overall strong staff performance.
Location
7.8
Location generally described as convenient by some guests and 'meh' by others — short drive to main street but not very walkable; overall slightly above average for this hotel type.
Room Quality
8.3
Rooms noted as spacious with comfortable mattresses by many, though some guests found beds too soft or bed heights problematic for wheelchair users; overall good room quality with a few accessibility/comfort concerns.
Amenities
6.8
Several amenity failures reported: pool closed, elevator out of service, broken ice machine, laundry machines not working and limited staffing — these recurring issues reduced amenity satisfaction.
Value for Money
8.5
Many guests felt the hotel offered good value for price (clean, comfortable, budget-friendly), though isolated negative experiences (unexpected price increase at check-in) impacted perception for some.
Food and Beverage
8.6
Breakfast repeatedly described as tasty and made-to-order with friendly service, although staffing shortages occasionally caused slow service and some bookings reported no included breakfast.
Overall Experience
8.6
Overall impressions skew positive: friendly staff, comfortable rooms and good breakfast for many guests, tempered by facility/amenity shortcomings and occasional cleanliness or booking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Amenities and Convenient Location

The Holiday Inn Spartanburg Northwest offers a luxurious stay with top-notch amenities. Enjoy the outdoor pool, exercise room, and the convenience of a business center. Business travelers will appreciate the business center and banquet/conference center.

Comfortable Rooms with Modern Features

Relax in rooms equipped with cable TV, pillow-top mattresses, and coffee makers. Stay connected with free high-speed Internet and make use of the ironing facilities.

Convenience and Service

With a location near popular attractions and offering guest laundry service, the Holiday Inn Spartanburg Northwest ensures a comfortable and convenient stay for all guests. Book now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that this property does not accept cash. A USD 100 hold will be placed on debit cards. Contact property for details.

Please note the property is undergoing renovations until the beginning of September 2020 (approximately).

The hotel is undergoing renovations. The pool, fitness center and breakfast area are closed. There is no option for breakfast at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 300 reviews
Cleanliness: 7.2
Service: 9
Location: 7.8
Room Quality: 8.3
Amenities: 6.8
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.6
L
Larry • family_with_children • us
8
Pros:

Good location, hotel was nice.

Cons:

Bed was too soft. Breakfast was good, but only one person working kitchen. The guy did a fantastic job, but I watched 3 customers walk out for slow service. Need one more employee during peak eating time.

2026-10-25 • via Nuitee
J
James • couple • us
7
2026-10-16 • via Nuitee
R
Rebecca • solo_traveller • us
9
Pros:

Nice clean room, quiet, good breakfast

Cons:

No complaints

2026-10-12 • via Nuitee
M
Maryjane • solo_traveller • us
10
Great stay
Pros:

Staff was expecting me to come and was prepared for me. They understood my disability and gave me a room on the 1st floor to accommodate my needs.
Everyone was very kind.

Cons:

Nothing I can think of

2026-10-12 • via Nuitee
D
Dr. Kebulon • couple • us
9
Wonderful stay, love the remodel and it's been years since we've stayed here when it was a Fairfield
Pros:

The size of the room and the comfort of the beds

Cons:

The beds where a little too high for a person in a wheelchair. Just a suggestion, maybe get lower bed frames for people that are disabled and can't get out of the wheelchair to climb into bed easily. And possibly taller toilets in the bathrooms, the one that was in the room was standard size.

2026-10-07 • via Nuitee
J
Jaylyn • solo_traveller • us
7
Pros:

room was clean for the most bad bed was comfortable spacious

Cons:

spider webs and mini spiders around edges of bed/walls behind bed and around ac unit didn’t like the smell

2026-10-07 • via Nuitee
L
Lori • solo_traveller • us
8
2026-09-19 • via Nuitee
P
Per • couple • us
5
No breakfast included
Pros:

Location was good

Cons:

There was no breakfast included even if my booking said so

2026-09-14 • via Nuitee
J
Jill • extended_group • us
8
Worth a little more than I would normally spend.
Pros:

It was very clean and felt safe. Bedding and comforters and pillows were clean, soft and comfortable. Free breakfast was made to order and delicious. Staff was friendly and professional.

2026-09-14 • via Nuitee
J
Jaime • solo_traveller • us
10
2026-09-13 • via Nuitee
H
Hooper • solo_traveller • us
7
2026-09-03 • via Nuitee
A
Amanda • couple • us
10
2026-08-29 • via Nuitee
D
Dan • couple • us
9
Ladies up front on the night shift were great.
2026-08-29 • via Nuitee
B
Besse • solo_traveller • us
8
2026-08-27 • via Nuitee
B
Beijing • family_with_children • us
9
Pros:

Friendly staff who addressed some minor issues very quickly. The breakfast was very tasty. the best part was the mattress is super comfortable and it was a very good night sleep.

2026-08-25 • via Nuitee
T
Tim • solo_traveller • us
10
2026-08-24 • via Nuitee
J
John • solo_traveller • us
10
Awesome place
Pros:

Staff was great

Cons:

We loved it there

2026-08-23 • via Nuitee
G
Gina • extended_group • us
10
2026-08-11 • via Nuitee
P
Priscilla • family_with_children • us
8
Pros:

Everything n

Cons:

Na

2026-08-10 • via Nuitee
R
Rodney • solo_traveller • us
1
Pros:

Total with tax on booking app was 121.00. Then when I got there it was up too 212.00 .so I left

2026-08-03 • via Nuitee