Hampton Inn Joliet-Plainfield I-55

Hotels
Hampton Inn
8.8 (488 reviews)
3555 Mall Loop Drive , Joliet , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast variety
Cons:
Unclean towels
Issues with room service
Noise disturbances

Categories

Cleanliness
8.01
Several mentions of unclean towels and issues during stay, indicating a need for improvement in cleanliness.
Service
9.48
Courses of positive feedback regarding friendly staff and service, despite a few negative experiences.
Location
9.02
Conveniently located near stores, contributing positively to the overall experience.
Room Quality
8.47
Generally comfy rooms mentioned, but some complaints about issues affecting overall quality.
Amenities
9
Positive remarks on amenities like the breakfast options and pool, but could improve.
Value for Money
8.96
There are positive aspects but also complaints about pricing versus value received.
Food and Beverage
8.51
Breakfast options were a highlight, but there were complaints about temperature and limited variety.
Overall Experience
8.98
Mixed but overall satisfactory experiences, with notable issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern Amenities and Comfortable Rooms
Experience convenience with microwaves and mini-refrigerators in every room at the Hampton Inn Joliet I-55. Start your day right with a complimentary hot breakfast, ensuring a comfortable stay.

Recreational Facilities and Relaxation
Unwind and stay active with access to a 24-hour fitness center and an indoor swimming pool during your stay. Whether you prefer a workout session or a leisurely swim, we have you covered.

Nearby Attractions and Entertainment
Explore the vibrant surroundings near the hotel, including the Louis Joliet Shopping Mall, local dining options, and entertainment venues. Don't miss out on visiting Harrah's Casino and the Inwood Golf Course just a short drive away.

Book your stay at Hampton Inn Joliet I-55 for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 488 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
J
Jennifer family_with_children us
1
Gave our room away
Pros:

Gave our room away

Cons:

Gave our room away

2026-08-06 via Nuitee
M
Maura couple us
10
2026-08-05 via Nuitee
G
GAETAN solo_traveller fr
6
Peut mieux faire
Pros:

L'emplacement est pratique pour rayonner sur Joliet.
Le petit-déjeuner était très correct.

Cons:

La chambre est petite, la salle de bains est très exiguë.
On ne peut pas ouvrir les fenêtres, et l'air de la chambre sent mauvais. Problème de ventilation et de climatisation évident (il faudrait procéder au nettoyage de l'appareil de climatisation, vieux et diffusant un air poussiéreux).
L'espace piscine était vraiment très sale, avec un sol jonché de cheveux, de papiers et de détritus. Les serviettes fournies à la piscine étaient douteuses pour certaines d'entre elles.

2026-08-03 via Nuitee
J
Janice extended_group us
8
Good
Cons:

Food

2026-08-03 via Nuitee
P
Phillip family_with_children us
7
2026-08-02 via Nuitee
E
Emilie couple nl
9
Pros:

Heerlijk bed, schoon, net dat tandje extra

2026-08-02 via Nuitee
T
Tracy couple us
9
Nice stay, shower worked great, breakfast was decent and bed was comfy!
Pros:

Clean rooms, updated bathroom, comfy beds!

Cons:

Location was a little out of the way from Joliet and the exterior needs some curb appeal!

2026-07-21 via Nuitee
C
Collene couple us
5
Pros:

Clean, hospitable, & quiet

Cons:

Bathroom sink didn’t drain

2026-07-14 via Nuitee
C
Cindy solo_traveller us
10
Everything was perfect
Pros:

Clean nd convenient location

2026-07-14 via Nuitee
J
JULISSA couple us
10
2026-07-08 via Nuitee
M
Michele solo_traveller us
10
Clean
Pros:

The room was very clean. The staff were nice.

Cons:

The beds were kind of hard.

2026-07-07 via Nuitee
L
Lucinda solo_traveller us
9
Pros:

The beds were super comfortable. The room was exceptionally clean,and the Hotel was extremely quiet. Loved the big TV in the room.

Cons:

What I didnt like was the extreme price increase compared to other weekends. Crazy to charge that much. I would of NEVER paid that kind of money but it was to be a grandmother/ granddaughter day at the races that also wound up being EXTREMELY disappointing due to the crazy weather.

2026-07-06 via Nuitee
N
Norbert couple us
10
I recommend
2026-07-06 via Nuitee
B
Bianca solo_traveller de
8
2026-07-05 via Nuitee
A
Abigail extended_group us
10
2026-07-03 via Nuitee
A
Austin couple us
8
2026-07-01 via Nuitee
D
Diane couple us
10
We definitely plan on staying here again when we travel to Ohio to visit family.
Pros:

The selection at breakfast we great and the food quality was excellent.

Cons:

Can't think of anything we didn't like.

2026-07-01 via Nuitee
T
Teresa solo_traveller us
9
Pros:

The hotel was clean

Cons:

The family in the room next door left their children alone so the children prank called our room, ran up and down the halls. When the parents returned one of the kids got their finger smashed in the door to which the father then beat his kid because they were crying, yelled at them all to "get back here" in a voice so deep and angry it scared the crap out of me in my room. I could hear everything through the adjoining door like when they slammed the toliet seat down. Geez.

2026-06-30 via Nuitee
D
Diane solo_traveller us
9
We are staying again on our return trip home. We rate this restaurant as one of the nicest hotels we have stayed at in
Pros:

Great location for restaurants and shopping.

The room was very clean and the staff was very welcoming.

Cons:

Nothing

2026-06-26 via Nuitee
J
Josuel couple us
10
2026-06-17 via Nuitee