Hampton Inn Joliet-Plainfield I-55

Hotels
•
Hampton Inn
8.8 (433 reviews)
3555 Mall Loop Drive , Joliet , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast variety
Cons:
Unclean towels
Issues with room service
Noise disturbances

Categories

Cleanliness
8.01
Several mentions of unclean towels and issues during stay, indicating a need for improvement in cleanliness.
Service
9.48
Courses of positive feedback regarding friendly staff and service, despite a few negative experiences.
Location
9.02
Conveniently located near stores, contributing positively to the overall experience.
Room Quality
8.47
Generally comfy rooms mentioned, but some complaints about issues affecting overall quality.
Amenities
9
Positive remarks on amenities like the breakfast options and pool, but could improve.
Value for Money
8.96
There are positive aspects but also complaints about pricing versus value received.
Food and Beverage
8.51
Breakfast options were a highlight, but there were complaints about temperature and limited variety.
Overall Experience
8.98
Mixed but overall satisfactory experiences, with notable issues in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern Amenities and Comfortable Rooms
Experience convenience with microwaves and mini-refrigerators in every room at the Hampton Inn Joliet I-55. Start your day right with a complimentary hot breakfast, ensuring a comfortable stay.

Recreational Facilities and Relaxation
Unwind and stay active with access to a 24-hour fitness center and an indoor swimming pool during your stay. Whether you prefer a workout session or a leisurely swim, we have you covered.

Nearby Attractions and Entertainment
Explore the vibrant surroundings near the hotel, including the Louis Joliet Shopping Mall, local dining options, and entertainment venues. Don't miss out on visiting Harrah's Casino and the Inwood Golf Course just a short drive away.

Book your stay at Hampton Inn Joliet I-55 for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 433 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
D
Dionna • couple • us
6
2026-04-01 • via Nuitee
E
Elizabeth • family_with_children • us
9
Pros:

Great staff and breakfast! Very clean, spacious rooms. Comfortable beds and abundance of pillows! Large, clean bathroom.

Cons:

Only very minor complaint is the hot water in the shower didn’t get very hot.

2026-03-23 • via Nuitee
N
Nancy • extended_group • us
10
2026-03-21 • via Nuitee
Z
Zackery • couple • us
10
2026-03-20 • via Nuitee
T
Timothy Isaacs • couple • us
9
Pros:

Clean friendly staff, the location was beside a mall with most of the stores operating and several restaurantsminor within a half mile.

Cons:

Minor problems wifi got overloaded on evenings an ice maker did not work. Nothing worth a down check

2026-03-16 • via Nuitee
N
Nancy • couple • us
7
2026-03-15 • via Nuitee
D
Daisy • solo_traveller • us
10
I enjoyed the pool, gym, and breakfast on the go
Pros:

The pool and gym

2026-03-05 • via Nuitee
G
Graham • couple • us
9
2026-03-04 • via Nuitee
J
Jen • couple • us
10
Always an amazing stay! Super comfortable bed and pillows, clean, great staff, wonderful breakfast selection and afforda
Pros:

Super clean and friendly staff!

Cons:

Wish it had a hot tub

2026-03-03 • via Nuitee
T
Tracee • couple • us
4
Cons:

The entire floor smelled. People smoking weed. Only 1 bath towel in room. Had to go and get more at desk. No one delivered. Stayed here before and tv didn't work. Had to watch netflix.

2026-02-26 • via Nuitee
Y
Yauger • couple • us
9
2026-02-22 • via Nuitee
K
Katie • couple • us
10
Pros:

Very good remodel done. Close to all amenities

Cons:

Na

2026-01-31 • via Nuitee
R
Ricardo • couple • us
7
2026-01-21 • via Nuitee
S
Stanislaw • couple • us
10
2026-01-20 • via Nuitee
R
Rob • couple • us
9
Our mid-week one-night stay was comfortable. The guy who checked us in was friendly and helpful.
Pros:

Breakfast better than most hotel breakfasts.

Cons:

They ran out of the breakfast drink that I wanted.

2026-01-20 • via Nuitee
T
Tommaso • couple • us
8
Pros:

Excellent hotel: it was nice, easy to access and the pool was warm enough to make it a great experience.

Cons:

At 10.40pm, someone (a guest, who was part of a big and loud group) tried to get into my room and the door actually unlocked. Luckily, I used the extra latch and by the time they tried again, they left. It was clear when they came by that this was a mistake made at the front desk.
I mentioned the incident to the staff member at checkout, but they didn't even seem fazed by this. I had driven over 20 hours over the last two days and this interrupted my much-needed sleep abruptly.

2026-01-20 • via Nuitee
S
Sherina • couple • us
10
2026-01-19 • via Nuitee
S
steven • solo_traveller • us
9
Pros:

Room had been updated and quiet. Staff checked on me shortly after I arrived. Accommodated my request for a ground floor room.

Cons:

No complaints

2026-01-19 • via Nuitee
K
KATURAH • couple • us
10
2026-01-19 • via Nuitee
G
Gene • solo_traveller • us
8
2026-01-19 • via Nuitee