Fairfield Inn & Suites by Marriott Chicago Naperville

Hotels
•
Fairfield Inn
7.8 (320 reviews)
1820 Abriter Court , Naperville , us
+1 630-577-1820

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast options
Cons:
Cleanliness issues
Room odor
Booking problems

Categories

Cleanliness
6.26
Several mentions of unsanitary conditions, including stained bed linen.
Service
8.73
Mixed experiences, but some helpful staff mentioned.
Location
9.27
Great location with access to restaurants and nearby attractions.
Room Quality
7.22
Some issues with room quality, such as soft beds and odors.
Amenities
7.75
Good breakfast options and availability of the pool.
Value for Money
8.21
Great value for money hotel, appreciated by some guests.
Food and Beverage
7.26
Breakfast was varied but had some issues with food quality.
Overall Experience
7.73
Mixed experiences, with some positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:08

Property Description

Convenient Location
Located just 2 miles from Naperville Riverwalk, our hotel offers easy access to downtown Naperville and major attractions like Westfield Fox Valley Mall and Wheaton College.

Comfortable Accommodations
Each guest room is equipped with modern amenities including a flat-screen TV, microwave, refrigerator, and coffee maker. Upgrade to a room with a sofa bed for extra comfort during your stay.

Great Facilities
Enjoy our indoor pool and 24-hour fitness center, start your day with a complimentary hot breakfast buffet, and take advantage of our meeting room, business center, and laundry facilities.

Book now for a relaxing and convenient stay at Fairfield Inn & Suites Chicago Naperville!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MDW

Location

Guest Reviews

7.8
Based on 320 reviews
Cleanliness: 6.26
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 7.73
B
Brandon • solo_traveller • us
10
2026-08-09 • via Nuitee
P
Pamela • couple • us
1
No pictures are needed just look at your hotel and then look at the other hotel in the area!.com sus
Pros:

Eating means nothing when I can not sleep because of the quality of air, inhaled in the room stink.

Cons:

The disrespect of the other individual in the hotel. If a person wants to smoke cigarettes or weed they should do it at home . Not everyone wants to inhale that stinky smokes in their hotel room. The not smoking signs need to be removed on the entire doors if people can smoke.

2026-08-08 • via Nuitee
I
Ihsan • solo_traveller • us
7
2026-07-12 • via Nuitee
A
Ahliyah • family_with_children • us
4
2026-07-06 • via Nuitee
T
Terry • family_with_children • us
1
Pros:

Had to wait for sausage to be brought out. No pastries

2026-06-24 • via Nuitee
C
Chris • family_with_children • us
4
Won't be back.
Pros:

Check in and out was quick

Cons:

Overpriced and underdelivered. They required signing up for their rewards program to access wifi that doesnt even work. For the size of the hotel, breakfast was way too small of a space and way too few of options (at this price). Rooms have curtains that do not close completely so expect sunlight. There's also no microwave in rooms. When using the TV, the remotes do not have back arrows so navigating any apps they had available wasn't feasible at all, so all that's left are about 20 channels.

2026-06-22 • via Nuitee
T
Troy • extended_group • us
10
Good price, great rooms. Thank you staff!
Pros:

Rohan was exemplary, very kind and patient. Everything was spectacularly clean. I didn't try the breakfast but I'm sure that it had an abundance of choices.

Cons:

Honestly not much. $700 for like 3 nights really isn't bad. The hotel was far from where I wanted to be, but that's more on my end. Other than that just the wifi is the only problem?

2026-06-08 • via Nuitee
D
Díaz Forero • solo_traveller • us
5
Don’t like my time here
Pros:

Tv is modern

Cons:

No cleaning
The same breakfast
All time have a internet problems

2026-05-21 • via Nuitee
S
Sandra • couple • us
1
Cons:

Unfortunately, our experience did not meet our expectations. We found the customer to be lacking throughout our visit and our room was not clean upon arrival

2026-05-04 • via Nuitee
P
Patrena • solo_traveller • us
9
Overall great. Will def be back soon
Pros:

Think d mattress are a little bit old.
Was hurting my back

Cons:

Wish there was a hot tub

2026-05-02 • via Nuitee
L
Liz • couple • us
1
After we checked in, we left the hotel for a funeral and came back and the hotel had given tge room to another party, th
Pros:

The location was good.

Cons:

Weekend staff made a mistake by giving our room to another party who stated in the room even though all our luggage was there! No apologies, no call from manager (which we were told we would have), ALSO no refund which was requested. Bad experience.

2026-04-27 • via Nuitee
D
Duran • couple • us
8
2026-04-23 • via Nuitee
J
Jalyn • couple • us
5
the stay was good enough for just staying one night there: room just clean enough, hot water, but there were weird marks
Pros:

the location is good with lots of restaurants around the hotel and the staff was friendly

Cons:

I felt the room was just barely clean enough. weird marks/stains on the head board of the bed. our mini fridge did not work at all. there was a mega hole in the window curtains.

2026-04-08 • via Nuitee
A
angela • family_with_children • us
8
It’s was nice, pleasant and comfortable!
Pros:

Coffee, close to the hotel my son and his team were at, my kids like the pool. & work out room

Cons:

No hot tub.. I literally cried! I needed it after a 13 hour drive from ND

2026-04-06 • via Nuitee
L
Luis • family_with_children • us
10
2026-03-30 • via Nuitee
S
Safari • family_with_children • us
4
Unfortunate, nice location not a welcoming hotel !!!
Pros:

Breakfast was ok. Location chef kiss right next to major restaurants

Cons:

Toilet had low pressure had to change rooms because the toilet didnt flush. They didnt have extra towels it was like pulling a leg to get 2 extra towels. One lady said they will stock on Sunday basically when we check out. The staff not friendly. Front desk will not greet you. In fact when we went down to exchange rooms for another room with a working toilet front desk clerk starred us down w no words as if it was our fault, but we had just got there. Didnt even sit our bags down to settle in. Not to mention as we were coming down to mention to them about the toilets. Another lady also came down with the same complaint. It just didnt feel like a welcoming hotel. More like A I dont feel like having company this weekend hotel !! I tried getting a refund but there's no number for booking.com. You email them and by time I heard back 3 days has passed and I was already at home.

2026-03-26 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-03-21 • via Nuitee
A
Aaron • couple • us
10
This is our 3rd time staying at this particular Fairfield Inn. It’s close to very good restaurants and North Central Col
Pros:

Very clean and updated.

2026-02-23 • via Nuitee
D
Donald • solo_traveller • us
1
Cons:

Was surprised there was no microwave in room. The bed was extremely soft and the walls are paper thin because I heard my neighbor snoring all night.

2026-01-21 • via Nuitee
R
rebecca • couple • us
8
Cons:

Was so hungover and there were no water cups in the room. Thought I might die lol

2026-01-20 • via Nuitee