Willis Wellington Hotel

Hotels
7 (3275 reviews)
355 Willis Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

7
Based on 3275 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
R
Robert • solo_traveller • nz
8
Pros:

Nice location away from the City centee but within lots of other places to go.

2026-04-18 • via Nuitee
T
Tanea • solo_traveller • nz
7
Pros:

To be able to walk into city

Cons:

Finding someone else’s food still in the fridge.

2026-04-18 • via Nuitee
K
Kimberley • family_with_children • nz
7
2026-04-18 • via Nuitee
J
James • solo_traveller • nz
10
2026-04-18 • via Nuitee
R
RAVIND • solo_traveller • nz
8
Pros:

Location and bedding

Cons:

The bathroom is pretty run down.
Carpet in room old and not up to standard
The whole place needs a major do up

2026-04-18 • via Nuitee
H
Hannah • solo_traveller • nz
8
Nice stay and good location- Would stay again
Pros:

Good price for a basic hotel, safe and quiet space to relax, good location, has everything you need

Cons:

Nothing really- Maybe a little bit dated but that didnt really worry me.

2026-04-18 • via Nuitee
T
Tania • solo_traveller • nz
10
Excellent location
Pros:

Great location

2026-04-17 • via Nuitee
E
Elizabeth • couple • pe
8
2026-04-17 • via Nuitee
H
Harrison • couple • nz
10
The hotel met all our needs, as we only needed somewhere to put our heads down at night.
Pros:

Everything we needed was in the room, bed, shower and toilet, which meant we didn't have to share with others.

Cons:

Wellington differently does not sleep. Alot of street noise on our first night we arrived. We were too tired the second night to bother. The homeless waiting around outside was also a put off.

2026-04-17 • via Nuitee
W
Wayne • solo_traveller • nz
8
Excellent
Pros:

Close to what we wanted

Cons:

Comfy bed and room

2026-04-17 • via Nuitee
E
Elliot • family_with_children • gb
10
Pros:

Clean big room very comfortable

2026-04-17 • via Nuitee
C
Cris • extended_group • au
4
I didn’t like it
Pros:

Private parking
Good matress

Cons:

Old and ugly room
Curtains were smaller than the glass windows and could not block the outside lights.
Horrible shower
Poor cleaning. hair on the floor, tiles and next to the fridge - disgusting

2026-04-16 • via Nuitee
E
Elaina • couple • nz
5
Price reflects the hotel
Pros:

Great location and the staff when we checked in were very nice. The man when we checked out just greeted us with our room number which was unusual, and it’s the first time we’ve not heard “hope you enjoyed your stay”

Cons:

The room had black mould, water marks all over the curtains and hair in the drain, so we asked to move and were told there was one room available but it was far too small for 2 of us and luggage. They then moved us to the mansion which was much better in size but still had the lack of facilities, no breakfast service so we had to go out and get Brekky despite a busy scheduled weekend as an artist for the local festival.

2026-04-16 • via Nuitee
S
sarah • solo_traveller • nz
9
2026-04-16 • via Nuitee
K
Kumar • couple • nz
10
Great
Pros:

Great

Cons:

Great

2026-04-16 • via Nuitee
N
Nick • extended_group • nz
9
Value for money on a budget. A great base to explore inner wellington
Pros:

Value for money. I paid well under 100 a night for my three night stay during a busy festival weekend in wellington. I didnt have high expectations given the low price point. Its basic, but clean. Good shower, good sized rooms, handy storage. A short stroll to the likes of cuba street etc - Was a great low budget base to enjoy wellington

2026-04-16 • via Nuitee
M
Marina • solo_traveller • nz
9
Pros:

It was good value for money and clean!
Appreciated that the windows could be opened for airing.

The staff were very nice and helpful.

Cons:

Very noisy due to traffic and single glass windows don’t suppress that noise at all!

A pair of thick curtains might help with that and the cold in winter.

No net curtains, the people from surrounding buildings can see right into the room.

2026-04-15 • via Nuitee
C
Carmen • couple • nz
7
2026-04-15 • via Nuitee
S
Sara • couple • nz
8
2026-04-15 • via Nuitee
S
Sara • couple • nz
8
2026-04-15 • via Nuitee