Willis Wellington Hotel

Hotels
7 (3275 reviews)
355 Willis Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

7
Based on 3275 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
R
Raewyn • couple • au
7
2026-02-14 • via Nuitee
D
Dujon • couple • nz
6
The staff were super friendly & helpful.
Pros:

The location & convenience of having a reserved park.

Cons:

The level of noise coming from the traffic below & the fact that there is no air conditioning or a fan available in the room. It was lucky I looked at reviews before arrival & decided to bring my own just in case.

2026-02-14 • via Nuitee
P
Paula • family_with_children • nz
5
Cheap no frills accommodation.
Pros:

It's a decent cheap and cheerful no frills place.

Cons:

No air conditioning, single glazed so can be quite hot and noisy. But balanced with cost you get what you pay for.

2026-02-14 • via Nuitee
S
Sophie • solo_traveller • nz
7
Great value for money!
Pros:

Great location

Cons:

Dated

2026-02-13 • via Nuitee
L
Latisha • family_with_children • nz
2
2026-02-13 • via Nuitee
S
Si • couple • nz
4
Pros:

It was clean and quiet

Cons:

Photos do not really match the property, no aircon and it was very hot

2026-02-13 • via Nuitee
K
Kim • solo_traveller • nz
9
2026-02-13 • via Nuitee
J
Julie • family_with_children • gb
9
Pros:

Value. Cleanliness. Comfy bed.

Cons:

Dated. No breakfast.

2026-02-13 • via Nuitee
D
daena • family_with_children • nz
7
Pros:

Close to the city. Tidy. Great staff

Cons:

Nothing. We enjoyed our stay. Thank you

2026-02-13 • via Nuitee
Z
Zane • extended_group • nz
8
2026-02-13 • via Nuitee
R
Rebecca • family_with_children • nz
6
Clean and comfortable
Pros:

Quiet, clean, bed was comfortable. Close to city centre. Nice view over the city.

Cons:

More parking would be good. Bathroom was poorly laid out in our room making it difficult to access. Our daughter's room was in a corner and much better laid out so not all rooms are the same.

2026-02-13 • via Nuitee
A
Ash • family_with_children • nz
5
okay
Pros:

easy check in and check out

Cons:

dated facilities/rooms.

2026-02-12 • via Nuitee
J
jess • extended_group • gb
5
2026-02-12 • via Nuitee
C
Carlos Manuel • couple • br
7
2026-02-11 • via Nuitee
C
Claudia Cabrera • family_with_children • es
10
Pros:

Excellent value for money, I really recommend this place to stay in Wellington. The staff were very kind.

2026-02-11 • via Nuitee
H
Helen • couple • nz
10
2026-02-11 • via Nuitee
L
Lisa • couple • de
9
2026-02-11 • via Nuitee
J
Jodie • family_with_children • nz
7
It is old and dated but it's not the worst 3 star hotel I have stayed in.
Pros:

Room was large, king bed was more comfy than expected. Located perfectly for dropping off my University Student. I have seen bad reviews about this place but it worked well for a one night stay for me.

Cons:

Curtains need to be replaced as water damaged, noisy but it is in the center of the CBD so that is to be expected. Should have had a fan in my room but the kids room had a fan. Car parks are really tight and hard to get in and out of.

2026-02-10 • via Nuitee
J
Jonno • family_with_children • nz
5
Cons:

You can't see out the windows, they are double glazed and full of condensation inbetween the sheets of glass.

2026-02-10 • via Nuitee
R
RUOSONG • solo_traveller • cn
10
2026-02-10 • via Nuitee