Willis Wellington Hotel

Hotels
7 (3275 reviews)
355 Willis Street , Wellington , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

7
Based on 3275 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
Y
yolanda • family_with_children • es
7
Pros:

Ubicación

2026-03-28 • via Nuitee
T
Tapson • family_with_children • nz
8
2026-03-28 • via Nuitee
M
Maciej • solo_traveller • pl
9
2026-03-28 • via Nuitee
S
Sally • couple • nz
5
2026-03-27 • via Nuitee
S
Sam • solo_traveller • nz
10
2026-03-26 • via Nuitee
M
Mohammad • solo_traveller • nz
1
2026-03-26 • via Nuitee
S
Stuart • extended_group • au
2
Chicken staff were very friendly. Hotel needs to be refurbished. Need to have a bit of access to reception from the car
Pros:

Not much

Cons:

Needs to be refurbished

2026-03-26 • via Nuitee
S
Sarah • couple • nz
7
We had a very late check in due to late ferry. Hotel accomodated us well
Pros:

Breakfast wasn't available.

Cons:

Would have appreciated having breakfast available.

2026-03-26 • via Nuitee
A
Ali Al-Sakini • family_with_children • nz
4
Pros:

Location

Cons:

Noise from the other rooms bathroom fan,,,, the visitors very loud and they don't care about the people.

2026-03-26 • via Nuitee
P
Pradeep • family_with_children • nz
7
2026-03-26 • via Nuitee
S
Sam • solo_traveller • nz
10
2026-03-26 • via Nuitee
P
Philip • family_with_children • nz
6
Pros:

The location and price

Cons:

The hotel needs some more refurbishment as some areas including the outside need some work.

2026-03-25 • via Nuitee
A
Ana • family_with_children • nz
8
2026-03-25 • via Nuitee
J
Julie • couple • cz
8
2026-03-25 • via Nuitee
P
Pierre • couple • ca
6
Hôtel bas de gamme.
Pros:

Nous étions bien situé pour nous déplacer à pied. Le lit était confortable.

Cons:

Les stores étaient sales et le tapis usé. Il y avait beaucoup de bruit provenant de la rue. Il n'y avait pas de serviette à main.

2026-03-25 • via Nuitee
C
Carlee • family_with_children • nz
10
Pros:

Friendly and helpful.staff.

Cons:

The fact that the breakfast buffet is not opwn anymore.

2026-03-24 • via Nuitee
S
Spencer • couple • nz
7
All good
Pros:

Old and a bit tired but good value for an over night stay

2026-03-24 • via Nuitee
M
Martyn • couple • nz
9
Easy to find, very friendly receptionist, helpful., good one night stay.
Pros:

Not necessary to walk to the city, and to any restaurants.
Room was "roomy". Bed comfortable, great sleep, though as the room we were in faced the Willis St, and being on a main street to the city a little noisy at night with traffic.
Also s we were in the city for a show, it was easy to drive from here to a convenient parking building for the show, as we left from the show to go home..

2026-03-23 • via Nuitee
K
Kameta • couple • nz
7
2026-03-23 • via Nuitee
T
Ty • family_with_children • nz
7
Pros:

All round it was fine. The concierge was excelllent. The room practical and clean.

Cons:

There were no coffee making equipment. There was tea and coffee but nothing to make it with and a annoying flickering light. Otherwise it was fit for my purpose.

2026-03-23 • via Nuitee