Willis Wellington Hotel

Hotels
7 (3689 reviews)
355 Willis Street , Wellington , nz

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

7
Based on 3689 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
K
Karen couple nz
6
Pros:

Location

Cons:

Very basic, rundown.

2026-08-08 via Nuitee
R
Riley scott couple nz
7
Bed was a bit uncomfortable apart from that everything was good and great value
Pros:

It was a cosy place good access to town

Cons:

Heater was odd sometimes heated sometimes didn’t bed was a bit uncomfortable

2026-08-07 via Nuitee
K
Karliegh couple nz
8
2026-08-05 via Nuitee
W
Wendy couple nz
8
Perfect for a one night stay. We will be back
Pros:

Close to the city, surprisingly quiet, comfortable

Cons:

Nil

2026-08-05 via Nuitee
S
Steve solo_traveller nz
6
2026-08-05 via Nuitee
G
Gary solo_traveller nz
8
2026-08-05 via Nuitee
G
Glenise couple nz
5
Pricing excellent. Staff kind and helpful. Appreciated that my luggage was stored for later collection.
Pros:

Staff very helpful. Price very competitive.

Cons:

The dirtiest toilet ever … a good 3cm of dried faecal matter seeping from under the rim of the toilet . . I had also been clear I was disabled but was allocated a shower over a bath with no bars to hold onto to get in and out or for safety in the shower.
Steps up from street on both sides of entrance … ramp up one side would have been helpful for elderly or disabled people, or those with prams.

2026-08-05 via Nuitee
M
MacMillan solo_traveller nz
7
2026-08-05 via Nuitee
S
Salter solo_traveller nz
8
Pros:

Great value for money. Very comfortable clean room

Cons:

Nothing

2026-08-04 via Nuitee
S
shaun solo_traveller nz
10
2026-08-04 via Nuitee
S
Steve couple nz
6
2026-08-04 via Nuitee
S
Steve couple nz
6
2026-08-04 via Nuitee
M
Marie solo_traveller nz
3
2026-08-04 via Nuitee
S
Steve couple nz
6
2026-08-04 via Nuitee
S
Steve solo_traveller nz
6
2026-08-04 via Nuitee
K
KIRSTEN solo_traveller nz
6
2026-07-25 via Nuitee
M
Mclean solo_traveller nz
2
I probably wouldn't come back
Pros:

The lady at the front desk that checked me in she was lovely and the lady that checked me out she was lovely as well.

Cons:

I didn't like my room it wasn't clean properly and had the smell of a second hand shop the t.v was worse.I could only get two channels if I was lucky. The curtain was filthy I didn't know how to change from bath to shower I had to keep the heater on the whole time I was there because If I turned it off I would've being freezing in my room.

2026-07-24 via Nuitee
D
Denis couple nz
8
2026-07-22 via Nuitee
J
Jacqueline solo_traveller nz
10
Pros:

Everything was great.

Cons:

NA

2026-07-22 via Nuitee
A
Andrew solo_traveller nz
5
Pros:

The price was affordable

Cons:

No ability to cast my YouTube from my phone to the t.v.

2026-07-21 via Nuitee