Willis Wellington Hotel

Hotels
7 (3670 reviews)
355 Willis Street , Wellington , nz

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Value for money
Good location
Friendly staff
Cons:
Cleanliness issues
Limited amenities
Room quality needs improvements

Categories

Cleanliness
6.75
Mixed reviews; some rooms were tidy, but others noted cleanliness issues.
Service
7.75
Staff were friendly and helpful, but there were some issues with unresponsive service.
Location
8.25
Great location mentioned multiple times, close to the city centre.
Room Quality
6.75
Rooms were described as basic, old, and needing maintenance.
Amenities
6.25
Limited amenities noted; gym was dated, and breakfast options were lacking.
Value for Money
8.25
Many reviews highlighted the hotel as excellent value for money.
Food and Beverage
5.25
Breakfast options were lacking and cafe not available.
Overall Experience
6.75
Generally satisfactory experience but with some significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:07

Property Description

Prime Location in Cuba Quarter

Located in the vibrant Cuba Quarter of Wellington, Willis Wellington Hotel offers a prime location just a short walk from Renouf Tennis Centre. Immerse yourself in the city's cultural hub and explore the nearby Aro Valley for mountain biking adventures.

Modern Amenities for Comfort

Each non-smoking room is equipped with a flat-screen TV, satellite channels, and free WiFi. Enjoy the convenience of a desk, refrigerator, and tea/coffee making facilities in every accommodation.

Convenient Access to City Attractions

With Wellington's popular café and boutique precinct just a 5-minute walk away and the picturesque waterfront a mere 20-minute stroll, Willis Wellington Hotel provides easy access to the city's top attractions. Book your stay now for a memorable Wellington experience.

Important information:

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

7
Based on 3670 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.75
Amenities: 6.25
Value for Money: 8.25
Food and Beverage: 5.25
Overall Experience: 6.75
C
Colleen extended_group nz
6
Adequate. Would probably stay again. Good value for money.
Pros:

Clean beds. Good location.
Liked how the hotel communicated leading up to our stay. Staff most obliging.

Cons:

Heating poor. Heater on wall didn't work and free standing one poor quality. It was a cold night.

2026-06-27 via Nuitee
A
Alison couple nz
7
Great location budget accomodation. Our go to
Pros:

Location budget stays

Cons:

Window in our room seal had gone do no d moved with cold air.

2026-06-25 via Nuitee
J
Jenkinson solo_traveller nz
8
Pros:

The staff were amazing. From the desk to house keeping.

Cons:

The place is ‘tired’. Could use a little spruce up

2026-06-25 via Nuitee
A
Aidan extended_group nz
5
2026-06-24 via Nuitee
M
Maria solo_traveller nz
9
Pros:

The amazing service from Memory at reception! So thorough, the attention to detail and care and providing multiple options when trouble shooting parking options. Great communication and customer service skills! She’s a keeper!!! Amazing!!!! Thank you Memory!

2026-06-23 via Nuitee
Y
yolanda solo_traveller es
8
2026-06-22 via Nuitee
J
Jackie couple nz
6
convenient
Pros:

We have stayed previously for one night stays and it is convenient for ferry

Cons:

It lived up to our expectations and was value for the amount we paid

2026-06-22 via Nuitee
T
Tim family_with_children nz
7
2026-06-21 via Nuitee
P
paulp solo_traveller nz
6
Pros:

Location and price

Cons:

Room was cold , heater poor , TV cable loose

2026-06-20 via Nuitee
A
alana solo_traveller nz
9
2026-06-20 via Nuitee
R
Ruby solo_traveller nz
8
2026-06-19 via Nuitee
GA solo_traveller nz
9
room with bathtub discount rates Sunday Monday nights..tv channels ..bus stop across road to city
Pros:

great discount Sunday Monday nights on website...some rooms with bathtub...free wifi.....tv channels include trackside horse racing and al Jazeera news....bus stop across road to city centre railway station and transfer to airport express bus all free off peak travel with super gold card as is cable car and harbor ferry to days bay

Cons:

no restaurant no microwave in room so bring own food from supermarket or takeaways put in fridge for breakfast in morning to eat without having to go out to get food

2026-06-18 via Nuitee
M
Marlene Wilkinson solo_traveller nz
8
Pros:

Price location clean

Cons:

Not all power points working

2026-06-16 via Nuitee
M
Merilin couple gb
5
Affordable accommodation in a central location.
Pros:

Great location, cheaper than many other accommodations, had tea and coffee available, good seize room.

Cons:

It was bit too noisy in the hallway and the place felt rather old.

2026-06-15 via Nuitee
L
Leto_Atredies solo_traveller nz
5
2026-06-14 via Nuitee
L
Leto_Atredies solo_traveller nz
9
2026-06-14 via Nuitee
J
John solo_traveller nz
7
2026-06-14 via Nuitee
A
Alec solo_traveller nz
5
2026-06-14 via Nuitee
H
Helen solo_traveller nz
7
Pros:

Bed comfortable and clean. It was surprisingly quiet once the evening traffic stopped.

Cons:

The hotel is very rundown now. I used it as a venue many years ago for corporate workshops and it has changed a lot. Shower curtain didn't reach top of bath so floor completely flooded after a shower. Fixtures hanging off walls. Cupboard doors hanging at angles due to hinges needing adjusting. Carpets wrinkled and not flat to floor any more. Whole place needs a makeover. A hour or two of DIY maintenance would make the rooms way better. They are shabby.

2026-06-13 via Nuitee
K
Kelly solo_traveller nz
3
2026-06-13 via Nuitee