Econo Lodge Inn & Suites Matthews - Charlotte

Hotels
Econo Lodge
5.1 (139 reviews)
1938 Moore Road , Matthews , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Restaurant
Pets allowed
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Good location
Quiet environment
Cons:
Dirty rooms
Rude management
Outdated facilities

Categories

Cleanliness
2.99
Multiple reviews indicate the hotel was dirty, with unclean rooms and stained facilities.
Service
7.47
Some guests mentioned rude management and unfriendly staff but also noted satisfaction with staff in some reviews.
Location
8.01
One review mentioned a good location and quiet environment.
Room Quality
3.95
Comments point to outdated facilities and issues with room conditions.
Amenities
5.99
Some amenities were lacking, including breakfast and coffee in the room.
Value for Money
3.94
Perception of poor value for the price paid, considering the conditions of the hotel.
Food and Beverage
4.99
No breakfast or coffee as advertised was a point of disappointment.
Overall Experience
3.46
Negative experiences overshadowed positives, leading to a disappointing stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 05:16

Property Description

Convenient Location
Located at the intersection of U.S. Highway 74 and State Route 51, Econo Lodge Inn & Suites East is your gateway to Charlotte's top attractions and universities. Just minutes away from key landmarks, this hotel offers easy access to the best of the city.

Complimentary Amenities
Start your day right with a free continental breakfast and a fresh cup of coffee in the lobby. Additionally, guests can unwind at the Fun Center nearby, perfect for some leisure time during your stay.

Business-Friendly Services
For corporate guests, enjoy complimentary high-speed internet, fax services, and well-equipped work desks. Benefit from competitive rates and seamless business amenities to enhance your productivity.

Ready to experience comfort and convenience at Econo Lodge Inn & Suites East? Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note a maximum of 2 pets are allowed. Only pets weighing 7 kg or less can be accommodated. Charges are applicable. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.1
Based on 139 reviews
Cleanliness: 2.99
Service: 7.47
Location: 8.01
Room Quality: 3.95
Amenities: 5.99
Value for Money: 3.94
Food and Beverage: 4.99
Overall Experience: 3.46
K
Keith couple us
10
I enjoyed my stay
Pros:

Very clean room, great staff

Cons:

Clean room

2026-01-19 via Nuitee
H
Haywood couple us
1
2026-01-18 via Nuitee
D
Darian family_with_children us
10
2026-01-10 via Nuitee
O
Ounshanick solo_traveller us
10
Pros:

They always make it a fast and easy check in Excellent Customer Service Everytime I stay here.

Cons:

No Dislikes at All!!

2026-01-05 via Nuitee
E
Exward solo_traveller us
2
Disgusting place
Pros:

Nothing

Cons:

It was simply grotesque. Cannot believe the owners/operators allow this slum to continue to allow the appearance and outdated facilities, beds, curtains, pillows, and carpet. All of which have stains. No one had dusted in our room in probably months. There were light fixtures and bulbs that didn’t work also. Even our bath towels were clearly not fresh. 2 nights in this crap hole for $250 total. At least they allowed my dog, which is why I didn’t relocate after the first nights stay.

2025-10-28 via Nuitee
P
Paula solo_traveller us
8
2025-10-20 via Nuitee
A
abigail family_with_children us
8
It was comfortable and quiet not very pleasantto look at
Pros:

The facility is in need of maintenance. Paint is peeling and falling off ceiling in large chunks

2025-10-02 via Nuitee
B
Brenda
10
Pros:

Nice

2025-09-12 via Nuitee
P
PeggieLee solo_traveller us
7
Good location for me and quite with one knocking on my door.
Pros:

Clean, quiet, down stairs.

Cons:

No breakfast of any kind and it said breakfast! No coffee in room.

2025-09-09 via Nuitee
C
Carlos solo_traveller us
1
2025-09-08 via Nuitee
A
Adishahugg1 solo_traveller us
4
Cons:

This hotel needs a big upgrade.

2025-09-05 via Nuitee
Y
Yoslan
2
Pros:

Sucio

2025-08-22 via Nuitee
D
Donna
6
Pros:

2025-08-08 via Nuitee
A
Alvarado couple us
1
Cons:

it was dirty in here
never been cleaned
management is rude and disrespectful

2025-07-12 via Nuitee
L
Luna couple us
2
No recomiendo
Cons:

La cama era incomodisima, me levanté con un dolor de espalda terrible. Las paredes tenían humedad. Las almohadas también olían a humedad. El personal fue muy hostil, ni si quiera responden cuando uno les dice buenos dias, te hablan de mala manera.

2025-07-04 via Nuitee
L
Lyons young couple us
6
Pleasant
2025-06-18 via Nuitee
R
Rufus solo traveller us
6
Pleasant
2025-05-22 via Nuitee
K
Kenneth
6
Pros:

Na

2025-05-17 via Nuitee
L
Lisa
10
Pros:

Check in was wonderful the gentleman at the desk has a great personality and made everything perfect

2025-05-04 via Nuitee
H
Howard solo traveller us
1
The room was dirty the toilet seat had burn spots all over it and it smelled horrible and staff wasn’t any help
Pros:

I liked nothing about it room was dirty and had bugs and smelled

Cons:

It was nasty and dirty had too buy cleaning supplies to clean it up myself

2025-04-19 via Nuitee