Econo Lodge Inn & Suites Matthews - Charlotte

Hotels
•
Econo Lodge
5.2 (49 reviews)
1938 Moore Road , Matthews , US
+1 704-847-5252

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Offsite parking discounted rates available
Parking
Restaurant
Pets allowed

Review Highlights

Pros:
Helpful staff (Neil went above and beyond)
Free hot breakfast
Convenient to stores and restaurants
Comfortable bed and shower
Perceived good value by some guests
Cons:
Serious cleanliness issues (bugs, hair, dirty floors)
Room smelled of smoke/weed
Housekeeping lapses (no towels/checks)
Price discrepancy/charged more than app
Busy traffic nearby

Categories

Cleanliness
2
Multiple reviews report serious cleanliness issues: bugs in window sill, hair in shower, floors extremely dirty and a strong smoke/tobacco smell in rooms.
Service
6.5
Generally positive staff interactions (Neil helped arrange an Uber; guests called staff 'nice people'), though one review notes housekeeping did not check on towels.
Location
6
Mixed feedback — praised for convenience to stores and restaurants but noted busy traffic nearby, typical for a large-city location.
Room Quality
3
Mixed to poor: some mentions of bed and shower positively, but other rooms had smells, dirt, and in one case multiple things not working.
Amenities
6
Free hot breakfast is a clear positive; however, housekeeping/maintenance lapses (missing towels, things not working) reduce the score.
Value for Money
6
Mixed: some guests called it great value, while one guest reported being charged more than the app price.
Food and Beverage
7
Free hot breakfast was highlighted positively by guests.
Overall Experience
5.1
Overall mixed — helpful staff and free breakfast improved stays for some, but serious cleanliness and maintenance issues led to very negative experiences for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located at the intersection of U.S. Highway 74 and State Route 51, Econo Lodge Inn & Suites East is your gateway to Charlotte's top attractions and universities. Just minutes away from key landmarks, this hotel offers easy access to the best of the city.

Complimentary Amenities
Start your day right with a free continental breakfast and a fresh cup of coffee in the lobby. Additionally, guests can unwind at the Fun Center nearby, perfect for some leisure time during your stay.

Business-Friendly Services
For corporate guests, enjoy complimentary high-speed internet, fax services, and well-equipped work desks. Benefit from competitive rates and seamless business amenities to enhance your productivity.

Ready to experience comfort and convenience at Econo Lodge Inn & Suites East? Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note a maximum of 2 pets are allowed. Only pets weighing 7 kg or less can be accommodated. Charges are applicable. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 49 reviews
Cleanliness: 2
Service: 6.5
Location: 6
Room Quality: 3
Amenities: 6
Value for Money: 6
Food and Beverage: 7
Overall Experience: 5.1
W
Wendy • couple • us
10
They were exceptionally helpful with making our stay comfortable and complete!
Pros:

I loved how Neil that worked there went above and beyond to help us get an Uber ride to our event! He was great!

Cons:

Busy traffic near by but that’s to be expected in large cities!

2026-10-30 • via Nuitee
N
Nala • couple • us
3
2026-10-18 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

Bed and shower

Cons:

The room smells

2026-10-09 • via Nuitee
J
Jada • family_with_children • us
3
Terrible.
Pros:

Nothing.

Cons:

Bugs in the window sill, hair left in the shower, floors extremely dirty and would turn your feet black, we had a non smoking room and our room with our baby smelled like weed and other tobacco products.

2026-06-15 • via Nuitee
J
Jaime • solo_traveller • us
4
2026-05-31 • via Nuitee
M
Mcfadden • couple • us
1
When I got there, it was just more money than what was on the app. The place had a lot of things that didn’t work. The t
Pros:

It was just convenient to the stores and restaurants

Cons:

I was there for three days and nobody came to check to see if I needed any towels or anything of that matter

2026-05-17 • via Nuitee
D
David • family_with_children • ca
10
Great value and free hot breakfast
Pros:

Nice people and free hot breakfast

Cons:

Nothing everything was great

2026-05-16 • via Nuitee
A
Antonio • solo_traveller • us
6
2026-05-14 • via Nuitee
A
Abiasha • solo_traveller • us
8
2026-05-01 • via Nuitee
J
Jacalyn • couple • us
1
2026-04-19 • via Nuitee
S
Segars • solo_traveller • us
8
Pros:

Nice

2026-04-17 • via Nuitee
F
Familyst Trucking Co • solo_traveller • us
2
CREEPY!!
Pros:

nothing

Cons:

staff was very rude charged me $35 more than my booking.com reservation and then I was the only person in this dump!

2026-04-15 • via Nuitee
M
Myroniuk • solo_traveller • us
9
2026-03-31 • via Nuitee
M
Melanie • couple • us
1
My day was horrible
Pros:

Nothing

Cons:

The man at the front desk was rude.The room was nasty. The bed had hair all in it and it had a cigarette burn in the sheets when I went back to tell the guy at the front desk he was really rude. I couldn’t even sleep right because it was so dirty and I didn’t even really wanna lay in the bed.

2026-03-20 • via Nuitee
B
Brianna • couple • us
10
2026-03-16 • via Nuitee
K
Keith • couple • us
10
I enjoyed my stay
Pros:

Very clean room, great staff

Cons:

Clean room

2026-01-19 • via Nuitee
H
Haywood • couple • us
1
2026-01-18 • via Nuitee
D
Darian • family_with_children • us
10
2026-01-10 • via Nuitee
O
Ounshanick • solo_traveller • us
10
Pros:

They always make it a fast and easy check in Excellent Customer Service Everytime I stay here.

Cons:

No Dislikes at All!!

2026-01-05 • via Nuitee
E
Exward • solo_traveller • us
2
Disgusting place
Pros:

Nothing

Cons:

It was simply grotesque. Cannot believe the owners/operators allow this slum to continue to allow the appearance and outdated facilities, beds, curtains, pillows, and carpet. All of which have stains. No one had dusted in our room in probably months. There were light fixtures and bulbs that didn’t work also. Even our bath towels were clearly not fresh. 2 nights in this crap hole for $250 total. At least they allowed my dog, which is why I didn’t relocate after the first nights stay.

2025-10-28 • via Nuitee