Four Points by Sheraton Appleton

Location was decent.

Taylor at the front desk was absolutely amazing. From the moment I checked in, she was welcoming, professional, and genuinely helpful. She handled everything quickly and made sure all my questions were answered with a great attitude. Her customer service really stood out and made my stay at Four Points even better. You can tell she truly cares about guests and represents the hotel very well.

There should be better choices. Poor staff. Not full service restaurant. Low end buffet breakfast, no lunch, minimum dinner bar menu. Possible bed bugs.

Location

We randomly popped in as we were on a quick spontaneous trip, and wow.

From the moment we arrived until we were loading back up to leave, the team at the Four Points in Appleton made me feel truly cared for. Felicia and Breanna at the front desk were welcoming, efficient, and kind, exactly the kind of first impression every traveler hopes for. Lisa in the café brought warmth and personality to the morning routine, turning an ordinary breakfast into a bright spot in my day. (And thank goodness!! Talk about a great start to our day!)

And though I was too tired to catch his name, the young man working the night shift on November 6 deserves special recognition as well. His professionalism and calm courtesy made a long travel day end on a high note.

In a world that often feels divided and tense, it’s refreshing to encounter a team that clearly takes pride in their work and in each other. The staff here are a shining example of what great hospitality looks like when people genuinely care about what they do.

Our king room was very nice and seemed recently remodeled. Microwave, fridge, and coffee maker were a nice touch. Walk-in shower was nice and big. A hot breakfast was included in our rate and it was good. Waffles, scrambled eggs, bacon, sausage, and potatoes. 3 cereal choices plus yogurt.

A first for us: the hotel does provide daily housekeeping. We don't necessarily require it but there is nowhere that tells you that you will return to the same room you left. I asked about this at the front desk and was told, " no we don't do daily housekeeping. Usually if a stay is over 3 days we will send someone up".

Something to keep in mind if you don't want to make your own bed when traveling.

Quiet, comfortable. Coffee good. Hot water and good water pressure for shower.

False advertising. Said pool and hot tub were available then once we paid they said it was under construction. Room was filthy, vinyl floor planks were popping up, bathroom door was busted, ac was loud and didn’t cool. Smelled bad. Wouldn’t give us a refund for either of the two nights we booked.

Front desk staff was pleasant and friendly. Dani the bart tender was a JOY to chat with. Room was very comfy. Liked not being right next to the interstate. The exterior grounds could use some TLC. Weeding and new shrubs, etc. Enjoyed my stay and will frequent again.

Wish it included breakfast but can't have everything I suppose!

It was great.

Pretty average corporate hotel; clean and quiet. Had wanted to use the hot tub but the jets were not working. When I told the desk clerk he said "oh, yeah, sorry about that" but did not offer any more, even though I had booked this particular place because it had a hot tub. Sheraton needs a better policy when an advertised feature is not functional. Maybe a free breakfast? I'm so done with corporate hotels but there's often not a lot of other options.

I cannot thank the staff enough for being so friendly, always wearing a smile, creating such a relaxing, clean and welcoming space for me while I was dealing with my mother's passing. I spent about 8 nights there. Every staff member I encountered was amazing. The room was clean and comfortable. I travel often and highly recommend this hotel. I also saw a sign about shuttles to Packers games, so if that's your thing, give them a call to inquire. I don't know the details. Thanks to all for all your hard work.

Breakfast had many options. Location was good. Coffee was good. Jada at the front desk was awesome. Very friendly.

The bottom of the bathroom door in room 153 has water damage and mold growing on it. The tub does not drain when the shower is in use. was disappointed to find no maid service on sunday when we came back after being gone all day. At check in there was confusion on which card reader i was to use then the computer had to be re-booted took along time to check in.

Loved my stay