Quality Inn Pasadena - Houston East

Hotels
•
Quality Inn
8.6 (214 reviews)
114 S. Richey St. , Pasadena , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Customer service
Location
Cons:
Cleanliness issues
Room Quality concerns
Food quality issues

Categories

Cleanliness
8.28
Reviews indicate issues with mold and dirty amenities.
Service
9.75
Customer service was noted as nice.
Location
10
Close to necessary locations as mentioned.
Room Quality
7.24
Concerns about room conditions and amenities like AC and hot water.
Amenities
7.77
Negative feedback regarding pool cleanliness and lack of cable TV.
Value for Money
9.23
Value affected by several negative experiences.
Food and Beverage
6.78
Breakfast was cold and not fresh.
Overall Experience
9.77
Overall experience fluctuates due to various pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:46

Property Description

Luxurious Accommodations

Experience comfort and convenience at Quality Inn Pasadena Houston, where each room is equipped with a 37-inch flat-screen TV and a kitchenette in select rooms. Enjoy the added luxury of an en suite bathroom and free WiFi during your stay.

Stunning Rooftop Dining

Indulge in a culinary delight at the Rooftop Sky Bar & Restaurant offering a panoramic view of Houston's skyline. Start your day with a complimentary breakfast and savor delicious meals while taking in the breathtaking cityscape.

Premium Amenities

Relax by the seasonal outdoor pool, stay active at the fitness centre, and benefit from the 24-hour front desk service. Pet-friendly and conveniently located near major attractions, Quality Inn Houston Pasadena is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 214 reviews
Cleanliness: 8.28
Service: 9.75
Location: 10
Room Quality: 7.24
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.77
J
JAFET • solo_traveller • cr
8
2026-07-02 • via Nuitee
M
Marco • family_with_children • de
1
Katastrophe! Buchen Sie es nicht, wenn sie Urlaub machen wollen oder sonst auch nicht
Pros:

Die Mitarbeiter waren stets bemüht

Cons:

Pool war bei 38 grad geschlossen
Frühstück eher semi gut
Zimmer riechen modrig (fehlende Lüftung)
Management kommt einem null entgegen.
Haben nach einer Nacht das Hotel gewechselt.
Es kam dreckiges braunes Wasser aus dem wasserhahn.
Zimmerkarte hat 3 mal in einer nacht nicht funktioniert. Das Booking sowas überhaupt anbietet

2026-06-22 • via Nuitee
S
Stephanie • extended_group • us
1
2026-05-20 • via Nuitee
F
freddie • couple • us
4
2026-04-13 • via Nuitee
G
Gerardo • family_with_children • mx
8
Pros:

Good communication

2026-04-05 • via Nuitee
J
Julian • solo_traveller • us
1
2026-04-04 • via Nuitee
W
William • couple • us
7
2026-03-19 • via Nuitee
L
Laporchela • couple • us
1
Pros:

Nothing.

Cons:

It was dirty and smelled bad. I checked out soon as I went in to the room.

2026-03-17 • via Nuitee
G
Goeh-Akue • solo_traveller • us
1
The property ignored and refused to refund my money due to wrong location while booking a reservation even though I didn
Pros:

My experience with The property is not and will not be in my recommendations list..

Cons:

The management in the property is extremely bad..

2026-03-09 • via Nuitee
W
Wootson • couple • us
4
2026-03-04 • via Nuitee
A
Andrea • solo_traveller • us
10
2026-01-28 • via Nuitee
E
Edgar • couple • us
2
They stole my 100 dollars of my depocit
Pros:

Bad

Cons:

People in front desk need be honest and respectful

2026-01-19 • via Nuitee
D
Delarry • family_with_children • us
1
2025-12-27 • via Nuitee
D
Dianne • couple • us
7
2025-10-30 • via Nuitee
A
Abiygailrose • solo_traveller • us
9
2025-10-05 • via Nuitee
K
Keith
10
Pros:

Customer service was nice hotel was nice everything about the hotel was nice

2025-08-27 • via Nuitee
P
Porsha • partner
2
Pros:

On the site it said pet friendly and they would not allowed my puppy to stay. Plus no hot water we was told we would have to go to another area to shower, we left and find another hotel that was pet friendly. I never had an experience like this and being almost 4 hours away from home.

2025-08-13 • via Nuitee
L
louann • family
2
Pros:

I honestly cannot believe that this property is listed on Expedia. You have transient people standing at the street corner earning enough money to get a room for the night. The blankets all have cigarette Burns in them. No cable TV. It's just just I just cannot believe that this is listed on an Expedia. The property looks nothing like the pictures

2025-08-13 • via Nuitee
E
Estella • family_with_children • us
3
im not going back or recommending it
Pros:

it was close to where i needed to be

Cons:

smelled like mold,ac wasn’t working properly,i woke up sweating,the breakfast was cold and im pretty sure they reuse the eggs and sausage and potatoes cause the eggs were hard the second day,my baby got sick and spit up on a towel and the charged me $25

2025-08-11 • via Nuitee
J
Joseph • family_with_children • us
5
2025-08-08 • via Nuitee