Quality Inn Pasadena - Houston East

Hotels
Quality Inn
8.6 (208 reviews)
114 S. Richey St. , Pasadena , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Customer service
Location
Cons:
Cleanliness issues
Room Quality concerns
Food quality issues

Categories

Cleanliness
8.28
Reviews indicate issues with mold and dirty amenities.
Service
9.75
Customer service was noted as nice.
Location
10
Close to necessary locations as mentioned.
Room Quality
7.24
Concerns about room conditions and amenities like AC and hot water.
Amenities
7.77
Negative feedback regarding pool cleanliness and lack of cable TV.
Value for Money
9.23
Value affected by several negative experiences.
Food and Beverage
6.78
Breakfast was cold and not fresh.
Overall Experience
9.77
Overall experience fluctuates due to various pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:46

Property Description

Luxurious Accommodations

Experience comfort and convenience at Quality Inn Pasadena Houston, where each room is equipped with a 37-inch flat-screen TV and a kitchenette in select rooms. Enjoy the added luxury of an en suite bathroom and free WiFi during your stay.

Stunning Rooftop Dining

Indulge in a culinary delight at the Rooftop Sky Bar & Restaurant offering a panoramic view of Houston's skyline. Start your day with a complimentary breakfast and savor delicious meals while taking in the breathtaking cityscape.

Premium Amenities

Relax by the seasonal outdoor pool, stay active at the fitness centre, and benefit from the 24-hour front desk service. Pet-friendly and conveniently located near major attractions, Quality Inn Houston Pasadena is the perfect choice for your next stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 208 reviews
Cleanliness: 8.28
Service: 9.75
Location: 10
Room Quality: 7.24
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 6.78
Overall Experience: 9.77
G
Gerardo family_with_children mx
8
Pros:

Good communication

2026-04-05 via Nuitee
J
Julian solo_traveller us
1
2026-04-04 via Nuitee
W
William couple us
7
2026-03-19 via Nuitee
L
Laporchela couple us
1
Pros:

Nothing.

Cons:

It was dirty and smelled bad. I checked out soon as I went in to the room.

2026-03-17 via Nuitee
G
Goeh-Akue solo_traveller us
1
The property ignored and refused to refund my money due to wrong location while booking a reservation even though I didn
Pros:

My experience with The property is not and will not be in my recommendations list..

Cons:

The management in the property is extremely bad..

2026-03-09 via Nuitee
W
Wootson couple us
4
2026-03-04 via Nuitee
A
Andrea solo_traveller us
10
2026-01-28 via Nuitee
E
Edgar couple us
2
They stole my 100 dollars of my depocit
Pros:

Bad

Cons:

People in front desk need be honest and respectful

2026-01-19 via Nuitee
D
Delarry family_with_children us
1
2025-12-27 via Nuitee
D
Dianne couple us
7
2025-10-30 via Nuitee
A
Abiygailrose solo_traveller us
9
2025-10-05 via Nuitee
K
Keith
10
Pros:

Customer service was nice hotel was nice everything about the hotel was nice

2025-08-27 via Nuitee
L
louann family
2
Pros:

I honestly cannot believe that this property is listed on Expedia. You have transient people standing at the street corner earning enough money to get a room for the night. The blankets all have cigarette Burns in them. No cable TV. It's just just I just cannot believe that this is listed on an Expedia. The property looks nothing like the pictures

2025-08-13 via Nuitee
P
Porsha partner
2
Pros:

On the site it said pet friendly and they would not allowed my puppy to stay. Plus no hot water we was told we would have to go to another area to shower, we left and find another hotel that was pet friendly. I never had an experience like this and being almost 4 hours away from home.

2025-08-13 via Nuitee
E
Estella family_with_children us
3
im not going back or recommending it
Pros:

it was close to where i needed to be

Cons:

smelled like mold,ac wasn’t working properly,i woke up sweating,the breakfast was cold and im pretty sure they reuse the eggs and sausage and potatoes cause the eggs were hard the second day,my baby got sick and spit up on a towel and the charged me $25

2025-08-11 via Nuitee
J
Joseph family_with_children us
5
2025-08-08 via Nuitee
F
Fatima carmen family
2
Pros:

The air conditioner was very noisy, the shower curtain didn't cover the entire tub, and the pool was dirty and they never opened it for us.

2025-07-22 via Nuitee
M
Marco couple us
8
2025-07-18 via Nuitee
B
Beth family_with_children us
4
Well, it was only 2 nights.
Pros:

The beds were excellent. The staff was very pleasant.

Cons:

The hotel had a smell, in the hallways and the rooms. The a/c did not keep the room cool. We reserved a room for 3 people but had only 2 sets of towels. Our room keys continued to stop working. There was a large variety of breakfast items, but the pastries were stale and the sausage and fried potatoes were soggy. It was not worth the price we paid.

2025-07-06 via Nuitee
K
Keontae family
2
Pros:

I didnt like this experience at all. The staff was rude and nit willing to listen

2025-06-30 via Nuitee