Bay Area Inn & Suites

Hotels
•
Quality Inn
7.4 (571 reviews)
24997 Mission Boulevard , Hayward , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Express check-in/check-out
Fax/photocopying
Fire extinguishers
Smoke alarms
CCTV outside property
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Early check in
Nice and comfortable rooms
Cons:
Bed bugs
Dirty overall condition

Categories

Cleanliness
5.76
Numerous mentions of dirtiness and poor maintenance in the reviews.
Service
8.73
Staff was described as super nice and helpful.
Location
8.27
Convenient location mentioned positively in several reviews.
Room Quality
6.22
Mixed sentiments with issues reported regarding room conditions.
Amenities
7.25
Basic amenities present but with maintenance issues mentioned.
Value for Money
7.71
Good value relative to location and pricing.
Food and Beverage
7.66
No specific comments on food options in the reviews.
Overall Experience
7.63
Guests expressed disappointment but some also noted redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:10

Property Description

Convenient Location

Quality Inn Hayward is ideally situated in Hayward, offering easy access to the vibrant shopping, dining, and nightlife scenes of Oakland and San Francisco.

Comfortable Accommodations

Each room at our hotel is equipped with a cable TV with pay options, a microwave, and a compact fridge to ensure a comfortable stay for all our guests.

Exceptional Amenities

Enjoy the convenience of a 24-hour front desk and free parking during your stay at Quality Inn Hayward. Additionally, take advantage of our vending machine for any quick snacks or drinks you may need.

Book your stay at Quality Inn Hayward now and experience the perfect combination of convenience and comfort during your visit to the Bay Area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 571 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.27
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.66
Overall Experience: 7.63
B
Budrewicz • family_with_children • us
6
Hella cool
Pros:

Cool

Cons:

Creepy

2026-02-12 • via Nuitee
G
Gokhan • couple • us
8
2025-12-20 • via Nuitee
C
Cande • couple • us
1
2025-12-14 • via Nuitee
V
Vargas • couple • us
1
Pros:

Early check in

Cons:

Bed bugs

2025-12-10 • via Nuitee
L
Lee • family_with_children • us
1
Don't come here
Pros:

NOTHING

Cons:

Everything, it was dirty everywhere, cigarette burn holes in bedding, dirty walls and doors, roaches and bugs in bathroom, found a weed bud on the floor, I HAD MY KIDS WITH ME, WHAT WOULD HAVE HAPPENED IF THEY ATE THAT BY ACCIDENT, TERRIBLE AND AND WOULD NEVER RECOMMEND

2025-12-07 • via Nuitee
V
Violeta • couple • us
10
2025-12-06 • via Nuitee
V
Violeta • couple • us
10
2025-12-06 • via Nuitee
M
Marjory • couple • us
2
Pros:

Me dieron una habitación que no era.

Cons:

El refrigerador estaba descompuesto, y los baños estaban sucios.

2025-12-04 • via Nuitee
M
Marjory • couple • us
10
2025-12-04 • via Nuitee
J
james • family_with_children • us
1
Pros:

I walked in and walked right out. I want a refund i'd rather sleep in my truck.

Cons:

I like nothing about it.

2025-12-04 • via Nuitee
I
ISAIAS MACARIO • solo_traveller • us
2
2025-11-29 • via Nuitee
K
Karina • couple • us
1
I do not recommend staying here unless the hotel makes serious improvements
Pros:

Lobby was nice

Cons:

I was extremely disappointed with my stay I booked a non smoking room, but the entire room smelled heavily of cigarette smoke. There was no smoke alarm, which made the situation even more concerning.
Although the sheets looked like they had been washed, they were burned, stained, and I even found hair on the sheets and on the floor. The shower curtain was stained, and the towels were ripped.
The room furniture wasn’t any better the desk chair was ripped and badly damaged. Overall, the room felt poorly maintained and not properly cleaned.

2025-11-29 • via Nuitee
I
ISAIAS MACARIO • solo_traveller • us
2
La habitación que rente es horrible
Pros:

La ubicación y el parqueo muy amplio

Cons:

No tenia suficientes toallas solamente 2 toallas en total habia muebles rotos las ventanas rotas y remendadas
La cama muy incomoda
Es mas de tan incomodo que estaba
Que me salí a las 10pm y entre a las 3de la tarde infracción luces quemadas
Deberas que la habitación 110 estaba horrible fue por eso que me salí ni pude tomar un baño porque se escuchaba los ruidos de otras habitaciones muy mal deberas
Para mi forma de pensar
La habitación 110 no es rentable necesita reparaciones empezando por las ventanas las mesas de noche y las toallas y el papel higiénico

2025-11-29 • via Nuitee
B
Brittany • couple • us
10
2025-11-25 • via Nuitee
J
Johanna • solo_traveller • us
4
Cons:

I so dirty in general all the hotel

2025-11-25 • via Nuitee
M
Myunggyu • solo_traveller • us
1
2025-11-20 • via Nuitee
R
Ram • couple • us
10
2025-11-18 • via Nuitee
S
Shaneia • couple • us
2
2025-11-17 • via Nuitee
R
Rollins • couple • us
10
This isn't my first time staying there and plan to stay there again next time we are in the area!
Pros:

The price was awesome and staff was super nice and helpful! This isn't my first time staying there and we plan to stay there whenever we are in that area again!!

Cons:

I can't think of anything we didn't like about the room!

2025-11-10 • via Nuitee
J
Jerry • couple • us
3
2025-11-10 • via Nuitee