Bay Area Inn & Suites

Hotels
•
Quality Inn
7.4 (571 reviews)
24997 Mission Boulevard , Hayward , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Express check-in/check-out
Fax/photocopying
Fire extinguishers
Smoke alarms
CCTV outside property
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Early check in
Nice and comfortable rooms
Cons:
Bed bugs
Dirty overall condition

Categories

Cleanliness
5.76
Numerous mentions of dirtiness and poor maintenance in the reviews.
Service
8.73
Staff was described as super nice and helpful.
Location
8.27
Convenient location mentioned positively in several reviews.
Room Quality
6.22
Mixed sentiments with issues reported regarding room conditions.
Amenities
7.25
Basic amenities present but with maintenance issues mentioned.
Value for Money
7.71
Good value relative to location and pricing.
Food and Beverage
7.66
No specific comments on food options in the reviews.
Overall Experience
7.63
Guests expressed disappointment but some also noted redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 22:10

Property Description

Convenient Location

Quality Inn Hayward is ideally situated in Hayward, offering easy access to the vibrant shopping, dining, and nightlife scenes of Oakland and San Francisco.

Comfortable Accommodations

Each room at our hotel is equipped with a cable TV with pay options, a microwave, and a compact fridge to ensure a comfortable stay for all our guests.

Exceptional Amenities

Enjoy the convenience of a 24-hour front desk and free parking during your stay at Quality Inn Hayward. Additionally, take advantage of our vending machine for any quick snacks or drinks you may need.

Book your stay at Quality Inn Hayward now and experience the perfect combination of convenience and comfort during your visit to the Bay Area.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 571 reviews
Cleanliness: 5.76
Service: 8.73
Location: 8.27
Room Quality: 6.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 7.66
Overall Experience: 7.63
M
Mong • solo_traveller • us
3
2026-04-03 • via Nuitee
A
Anthony • family_with_children • us
10
2026-03-28 • via Nuitee
R
reyes • couple • us
7
2026-03-24 • via Nuitee
L
Luis Miguel • couple • us
1
2026-03-22 • via Nuitee
I
Isabel • couple • us
1
Don’t book here!!!!!
Pros:

I didn’t like nothing absolutely nothing! Worse place it’s a catfish nothing like the pictures shown.

Cons:

The room I was given was very dirty, and it smelled like cigarettes. The bed sheets were dirty and it looked like they didn’t even change the sheets from the previous guests. I didn’t feel safe to spend the night there so i left with in 30 minutes of checking in.

2026-03-20 • via Nuitee
O
Oleg • solo_traveller • us
1
2026-03-19 • via Nuitee
E
ernesto gabriel • couple • us
1
Unsafe and unclean room that did not match the listing, forcing me to leave and find other accommodations.
Pros:

The location was convenient, but unfortunately the condition of the room outweighed any positives.

Cons:

The room was labeled as non-smoking, but had a strong cigarette odor embedded in the walls and furniture, which triggered my asthma and made it unsafe for me to remain in the room. Because of this, I had to leave quickly and was not able to take photos of the room accordingly, I also couldn’t address this in person with on-site staff due to the office being closed shortly after checking in.

The room was also not properly cleaned—there were stains on the bed, floor, walls, and bathroom, along with dust, hair, and debris throughout, including on the bedding. I also found an opened alcoholic drink under the A/C unit, which shows the room was not inspected before check-in. Due to these conditions, I had to leave shortly after arrival and book another hotel.

2026-03-18 • via Nuitee
M
M • solo_traveller • us
5
2026-03-03 • via Nuitee
E
Ecella • couple • us
10
Pros:

I I’ve the bathrooms.

Cons:

Channels.

2026-03-02 • via Nuitee
J
Jose Guadalupe • solo_traveller • us
10
2026-02-28 • via Nuitee
E
Eduardo • couple • us
1
My stay was terrible
Pros:

Nothing

Cons:

The property had many broken appliances aswell as a broken door lock, it also had huge cockroaches!!

2026-02-26 • via Nuitee
Z
Ziare • couple • us
1
Pros:

Very disgusting

2026-02-23 • via Nuitee
B
Budrewicz • family_with_children • us
6
Hella cool
Pros:

Cool

Cons:

Creepy

2026-02-12 • via Nuitee
G
Gokhan • couple • us
8
2025-12-20 • via Nuitee
C
Cande • couple • us
1
2025-12-14 • via Nuitee
V
Vargas • couple • us
1
Pros:

Early check in

Cons:

Bed bugs

2025-12-10 • via Nuitee
L
Lee • family_with_children • us
1
Don't come here
Pros:

NOTHING

Cons:

Everything, it was dirty everywhere, cigarette burn holes in bedding, dirty walls and doors, roaches and bugs in bathroom, found a weed bud on the floor, I HAD MY KIDS WITH ME, WHAT WOULD HAVE HAPPENED IF THEY ATE THAT BY ACCIDENT, TERRIBLE AND AND WOULD NEVER RECOMMEND

2025-12-07 • via Nuitee
V
Violeta • couple • us
10
2025-12-06 • via Nuitee
V
Violeta • couple • us
10
2025-12-06 • via Nuitee
M
Marjory • couple • us
2
Pros:

Me dieron una habitación que no era.

Cons:

El refrigerador estaba descompuesto, y los baños estaban sucios.

2025-12-04 • via Nuitee