Quality Inn & Suites Mankato East

Hotels
•
Quality Inn
4.9 (339 reviews)
131 Apache Place , Mankato , US
+1 507-388-5107

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location (close to food and shopping)
On-site pool/hot tub (noted positively by some)
Some staff were helpful resolving booking issues
Cons:
Serious cleanliness issues: stained linens, dingy towels, visible stains and odor
Outdated rooms and maintenance problems (bathroom floor dip, burn holes, general disrepair)
Disappointing breakfast/limited F&B options
Inconsistent service and staff hygiene/language barriers
Booking/charge issues and perceived poor value for money

Categories

Cleanliness
2.5
Multiple reviews describe stained, dingy linens and towels, burn holes in sheets, visible stains and possibly biological matter, musty/damp smells, and general lack of deep cleaning.
Service
6
Mixed reports: a few guests noted helpful and kind staff resolving booking issues, while others reported slow check-in, language barriers, unprofessional front-desk behavior, and poor personal hygiene among some employees.
Location
9.5
Consistently mentioned as a strong point: convenient, close to food and shopping and generally a good location.
Room Quality
3
Rooms described as dingy and unkept, outdated, with structural/maintenance issues (large dip in bathroom floor), worn furnishings, and insufficient/poorly maintained linens.
Amenities
7
Pool and hot tub were highlighted positively by some guests, though at least one report mentioned debris in the hot tub and inconsistent upkeep.
Value for Money
4
Mixed impressions: some guests felt the price was reasonable, while others called the property a scam, noting additional charges (pets) and felt the condition did not justify the cost.
Food and Beverage
3.5
Breakfast described as limited and disappointing (cereal, waffles, small bagels/donuts, no fresh fruit despite photos); several guests bought breakfast elsewhere.
Overall Experience
3.7
Overall negative sentiment predominates: multiple guests would not return or left early due to cleanliness/maintenance and disappointing amenities, despite good location and occasional helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodations

Quality Inn & Suites offers well-equipped guest rooms with modern amenities such as a 50-inch flat-screen TV, refrigerator, and microwave. Enjoy a comfortable stay with multiple phone lines, coffee maker, and cable TV with HBO.

Relaxing Leisure Facilities

Unwind in the indoor heated pool and hot tub during your stay. Take advantage of the free high-speed Wi-Fi, enjoy complimentary local calls, and bring your pet along for a small fee.

Convenient Services and Attractions

Business travelers will find copy/fax services and valet cleaning, while all guests can savor a delicious breakfast with various options. Explore nearby attractions like Mankato Symphony Orchestra and the historic Old Main Village. Book your stay at Quality Inn & Suites for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

4.9
Based on 339 reviews
Cleanliness: 2.5
Service: 6
Location: 9.5
Room Quality: 3
Amenities: 7
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 3.7
D
Daniel • family_with_children • us
10
2026-11-01 • via Nuitee
S
Seel • couple • us
4
Our check in took a very long time, I did happen to walk in at at an above busy moment. So I can’t blame the young man b
Pros:

The location was good.

Cons:

In desperate need of renovation. Large dip in bathroom floor that I felt I was going to fall through every time I walked into the bathroom. Just needs a massive renovation.

2026-10-28 • via Nuitee
M
Mayow • couple • us
10
Pros:

Good hotel, it’s nice

2026-10-28 • via Nuitee
M
Michele • couple • us
1
won't stay there again
Pros:

nothing

Cons:

cleanliness, breakfast, upkeep of the hotel and the smell of the rooms

2026-10-26 • via Nuitee
M
mackenzie • solo_traveller • us
7
2026-10-26 • via Nuitee
K
Kassandra • family_with_children • us
5
Great location, but not well kept.
Pros:

Good location, but that’s about it

Cons:

It was not well kept. Towels were extremely old and dingy. Bathroom wiped down but not deep cleaned in quite sometime. Definitely needs updates, both inside and outside.

2026-10-25 • via Nuitee
S
Stephanie • couple • us
4
Glad we only stayed one night!
Pros:

Location was decent, price was good

Cons:

Not very clean

2026-10-18 • via Nuitee
M
Mellissa • solo_traveller • us
5
Cons:

Bedding and linens looked stained and dingy

2026-10-11 • via Nuitee
R
Rydin • couple • us
4
It was a dingy, unkept, room and we left.
Pros:

Can't think of a single thing.

Cons:

Wasn't very clean. Stains on the wall by the desk. Burn holes in the sheets. Sheets were very wrinkled (not folded after washing or simply not changed between guests). Small piles of rocks in the hot tub. We actually left after checking in, returned around 4:30-4:45 and called to get a room at a different hotel.

2026-09-14 • via Nuitee
H
Hailey • couple • us
9
Great location and amenities, would definitely stay again
Pros:

The hot tub and pool were nice, close to a lot of food and shopping.

Cons:

I had a booking mishap where I got charged for two room, and reviewed two booking numbers. Although, staff was very helpful and kind throughout the process!

2026-09-13 • via Nuitee
V
Vanessa • extended_group • us
10
Pros:

Location

2026-09-05 • via Nuitee
F
Francis • family_with_children • us
10
2026-08-31 • via Nuitee
B
Bryanna • couple • us
1
Should have been offered a refund
Pros:

Has no redeeming qualities at all! Big scam!

Cons:

Everything! it was gross and out dated the picture should be removed for false advertising. Towels were worn out and thin. Bedding had cigaret marks all over and I was charged even more for my pets even though I payed more for the “pet friendly” room online. Biggest scam I ever fell for. Kids were playing behind the desk place felt like a zoo not professional or relaxing in any way! Super unwelcoming when walking in I thought I was going to get mugged. I payed way too much for this place.

2026-08-27 • via Nuitee
S
Samantha • solo_traveller • us
8
2026-08-25 • via Nuitee
J
John • couple • us
1
2
Pros:

No much to eat

Cons:

More choices

2026-08-23 • via Nuitee
D
Dennis • couple • us
4
Disappointed in our stay.
Pros:

Not much. It was just ok.
The only breakfast items offered was cereal, waffles, small bagels and donuts, juice, coffee, peanut butter.
We checked out and bought breakfast elsewhere. There were pictures of fresh fruit on the walls but no fruit in sight.

Cons:

The combination light/bathroom fan in our first room was so incredibly loud we had to change rooms. The second room was ok but we only got 2 very thin bath towels and 2 thin hand towels and only 1 wash cloth. Also, only 1 small bar of soap. They definitely need new towels. Also, they need black out curtains. The lights outside kept us up and was hard to sleep. Breakfast was disappointing. I would not book another stay at this hotel.

2026-08-21 • via Nuitee
S
STACEY • solo_traveller • us
3
Pros:

The price and the location

Cons:

The whole place smelled terrible, musty, damp, and was dirty. Looking at the staff it was easy to see why. Most of the staff didn't look like personal hygiene was particularly important to them in any way and smelled like it as well. The rooms were not very clean at all, including spatters of what I didn't even want to know what it was or investigate, since it looked like human crap. Language barrier with the staff was nearly consistent except for one person who was physically unable to move above a snail's pace. Quality inns and suites should do a better background check on their ownership and management staff.

2026-08-10 • via Nuitee
R
Rick • solo_traveller • us
8
2026-08-06 • via Nuitee
K
Kim • family_with_children • us
5
Cons:

The room Wes nasty shower rod all tore out water went out the shower curtain tissue under chair bible was all water logged and destroyed wall is all tore up smelt very musty and moldy in the room the laundry basket in the pool looks like it was from the dumpster after it was ran over not very impressed at all

2026-08-02 • via Nuitee
T
Tiffany • family_with_children • us
1
Gross hotel would highly recommend finding somewhere else to stay. We left after the first night and found a new hotel.
Pros:

Nothing. We booked two nights and ended up leaving after the first night. It was gross, black mold in the room, in the ac, etc. Just all around dirty from the minute you walk in!

Cons:

Everything. We left after the first night as it was so gross and black mold all over in our room from the bathroom to the ac unit. Etc. Also the tv didn't work, fan in the bathroom didn't work. Just all around dirty, gross, and not in working order.

2026-07-20 • via Nuitee