Embassy Suites by Hilton Bloomington/Minneapolis

Hotels
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Embassy Suites Hotels
8.3 (1496 reviews)
2800 American Boulevard West , Bloomington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Complimentary breakfast
Fast check-in
Value for money
Cons:
Insects in room
Reservation issues
Room updates needed

Categories

Cleanliness
5.95
Concerns about insects in the room noted, which significantly impacts cleanliness.
Service
8.95
Check-in was fast and staff was accommodating during issues.
Location
9.45
Multiple reviews highlight the great location of the hotel.
Room Quality
7.45
Room was mentioned as needing updates and having temperature issues.
Amenities
8.45
Complimentary drinks at happy hour and breakfast were well received.
Value for Money
8.75
Good value noted in relation to location and included services.
Food and Beverage
9.45
Breakfast received positive feedback; a highlight of the stay.
Overall Experience
7.95
The stay was marred by issues with reservations and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:59

Property Description

Convenient Location
Situated near Mall of America and the airport, Embassy Suites Bloomington offers easy access to top attractions like Great Wolf Lodge and the Minnesota Zoo.

Free Amenities
Enjoy complimentary perks such as cooked-to-order breakfast and evening reception during your stay at the Bloomington Embassy Suites.

Modern Facilities
Make use of the hotel's fitness center and indoor pool for a relaxing and enjoyable experience.

Book your stay at Embassy Suites Bloomington now for a memorable and convenient trip!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1496 reviews
Cleanliness: 5.95
Service: 8.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.75
Food and Beverage: 9.45
Overall Experience: 7.95
N
nikolasb728 • Family
4
Nice room, rude staff.
Pros:

My family stayed here for a basketball tournament this past weekend. The hotel was under renovation but there was no prior notice. There was only one very small door in and out of the hotel which is an huge fire hazard.

Our room was one of the newly remodeled ones and the updates were great.

The staff was not terribly pleasant. At 9:00pm, the parents were gathered in the common area chatting amongst ourselves. A staff person came by 3 times in an hour to inform us all that quiet hours begin at 10, she even had the hotel policy on a piece of paper to show everyone.

The next day when the team was walking in, the same staff member exclaimed “I guess I need to go tell all the drunks when quiet hours begin.” As far as I could tell, there was no excessive alcohol consumption or loud conversations.

A gathering area should be a welcoming for guests to relax but if guests are an imposition, that’s a problem easily solved. We are unlikely to stay here again.

2026-03-01 • via Tripadvisor
M
mattgX4572LY • Solo travel • Sycamore, Illinois
2
Go elsewhere
Pros:

The room I was put in was one of the worst in my Hilton Experience. I am a Gold member and have stayed at a lot of Hilton properties and this was probably my worst experience. The room did not have lamp shades, had a odd black substance on the ceiling that resembled mold, the tub was gross and had really bad caulk. The entire place was under construction. Just not going to stay there again and frank wish I picked another hotel.

2026-02-27 • via Tripadvisor
W
Wendy • extended_group • us
7
Good but not great
Pros:

The staff was great and helpful, very friendly

Cons:

I thought a Jacuzzi was also available, so I was very disappointed that there was not one. Also I would have like to have known there was construction going on before I booked.

2026-02-27 • via Nuitee
S
Shannon • couple • us
10
2026-02-22 • via Nuitee
F
Flyer745414 • Family
2
Under construction- rooms are outdated-don't recommend
Pros:

There was nothing goid about our stay. No notice that construction was going on. The entire atrium was under construction. Fitness room was closed. Loud work started right outside our door before 7:30 on a Sunday. Our room was old, needs revamping, very outdated and worn. Beds are uncomfortable, sofa bed is terrible. Made-to-order omelet was still on the breakfast sheet but not provided. Why advertise it as available when it isn't? I don't have anything good to say.

2026-02-15 • via Tripadvisor
D
Dain • family_with_children • us
10
Our stay was clean and quiet, just what you want on a vacation after a busy holiday season.
Pros:

The breakfast was exceptional. When the room we had booked was not available due to construction, the desk staff quickly booked us another room.

2026-01-30 • via Nuitee
D
drivingfool44 • Solo travel • Sioux Falls, South Dakota
10
Excellent stay
Pros:

Amber and Savannah were incredibly nice and helpful. Hotel was exceptional, clean, elegant and quiet. Happy hour appetizers were great. Taxi service to and from the airport was easy to use and much appreciated!

2026-01-28 • via Tripadvisor
N
Nick • family_with_children • us
9
2026-01-26 • via Nuitee
D
Daymian • extended_group • us
10
Pros:

Everything

2026-01-21 • via Nuitee
R
Regina • solo_traveller • us
10
2026-01-20 • via Nuitee
B
Barbara • extended_group • us
9
We've stayed at many Embassy Suites. Wish there was a hot tub!
Pros:

Nice variety for breakfast. Comfortable dining area

Cons:

Sofa bed is not comfortable at all. Need to update

2026-01-20 • via Nuitee
W
William • family_with_children • us
10
2026-01-19 • via Nuitee
S
Steph • couple • us
8
Fun stay, great breakfast
Pros:

Breakfast was incredible. The omelettes were restaurant quality. Loved the snacks and happy hour.

Cons:

The lobby and atrium felt a little stark/cold. The room could have been a bit cleaner/used some updates.

2026-01-19 • via Nuitee
D
Dyem • solo_traveller • us
10
2026-01-19 • via Nuitee
K
Kristie • couple • us
9
Pros:

The breakfast was very good. Also enjoyed cocktail hour.

Cons:

I didn't like paying to park.

2026-01-19 • via Nuitee
J
Juana • family_with_children • us
10
2026-01-19 • via Nuitee
R
Rodolfo • family_with_children • us
9
Everything was great
Pros:

The breakfast was great! We had plenty of options. Our room was very clean and spacious.

2026-01-19 • via Nuitee
L
LeeAnn • family_with_children • us
8
Overall very good. Would stay again.
Pros:

Breakfast was delicious and more than I expected and the staff was very good. the rooms could be updated but were clean. We weren't there long enough to use the pool or amenities unfortunately. The price was very reasonable compared to others in the area.

Cons:

Rooms were a little outdated but very nice facility.

2026-01-19 • via Nuitee
Y
Youlandra • family_with_children • us
4
Uncomfortable.
Pros:

Lovao

Cons:

The fact that the elevator was out once we arrived back from our visit the first night stay. The elevator was not working my 82yr.old Mother had to walk up four flights of stairs. No one told us what was going on and it was smoke that full the lobby and in the hallway she couldn’t go down to her room and had to stay in my room. At check out. I asked if I could be accommodated in some type of way for the inconvenience and the gentleman was very rude telling me talk to Jason Monday in a very angry. way. The bathroom shower looks extremely tight and was not able to use it the first night, the second night someone came and turned it on due to The elevator being out no one was able to come turn the water on the first night. I’m guessing that was the reason, but never showed up until the second night.

2026-01-19 • via Nuitee
J
jeff • family_with_children • us
7
Other than above mentioned it was a pleasant experience
Pros:

Everything was fine except elevator didn't work on one side wouldn't come to the 4 th floor

Cons:

Elevator and towels weren't replaced daily unless I asked

2026-01-19 • via Nuitee