Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Price of room
Polite staff
Cons:
Cleanliness issues
Room quality problems
Lack of amenities and services

Categories

Cleanliness
3.8
Overall, cleanliness was a major concern among guests, with multiple reviews mentioning dirty rooms, sticky floors, peeling showers, stained bedding, and filth on the property.
Service
5.9
While some guests appreciated the staff's politeness and customer service, many others complained about the lack of housekeeping, slow responses to issues, and poor handling of reservations.
Location
8.5
The hotel's location was one of the few positives consistently mentioned by guests, with comments highlighting its proximity to key landmarks and attractions.
Room Quality
4.3
Guests reported numerous room quality issues including broken air-conditioners, malfunctioning TVs, clogged sinks, dusty conditions, and outdated furniture.
Amenities
4.9
A lack of working amenities such as AC, elevators, pool, and washing machines led to a low rating in this category, with multiple guests expressing disappointment.
Value for Money
4.2
Many guests felt that the hotel did not offer good value for the price paid, with complaints about hidden fees, lack of included services, and a general decline in the property's condition.
Food and Beverage
6.3
While some guests enjoyed the available breakfast and restaurant options, others found the lack of variety and missing services disappointing.
Overall Experience
4.7
Despite some positive aspects, the overall experience at the hotel was marred by cleanliness issues, poor room quality, and subpar amenities, resulting in a below-average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 08:48

Property Description

Luxurious Amenities

Vanllee Hotel, nestled in Covina, offers a luxurious stay with an outdoor pool, fitness center, and garden. The rooms are equipped with modern comforts like air conditioning, flat-screen TVs, and coffee machines. Some rooms even boast scenic pool views.

Convenience at Your Fingertips

With free WiFi, private parking, and a 24-hour front desk, Vanllee Hotel ensures convenience for all guests. Enjoy a delicious buffet or American breakfast to kickstart your day. Additionally, a business center and vending machines on-site cater to all your needs.

Prime Location

Located near iconic landmarks like Rose Bowl Stadium and Dodger Stadium, Vanllee Hotel provides easy access to the best of Covina. Book your stay now and experience comfort and convenience like never before at Vanllee Hotel.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6.2
Based on 998 reviews
Cleanliness: 3.8
Service: 5.9
Location: 8.5
Room Quality: 4.3
Amenities: 4.9
Value for Money: 4.2
Food and Beverage: 6.3
Overall Experience: 4.7
A
Anonymous • young couple • us
1
Bad
Pros:

The property is shutdown.

Cons:

Paid and never got my money back even if the place is out of service.

2025-08-01 • via Nuitee
T
Timothy • review category business travellers • us
1
Bad
Pros:

The Hotel was out of business. I booked through Bookings.com they have never refunded my money

2025-08-01 • via Nuitee
M
Maria • young couple • us
1
Bad
Pros:

Property was closed

Cons:

Property was shut down and failure to notify customers

2025-07-27 • via Nuitee
A
Amir • solo traveller • us
1
The property was shut down forever and you were not aware of it
Pros:

nothing!

Cons:

No one was in front desk and I could not check in

2025-07-26 • via Nuitee
D
Diane • young couple • us
1
No Stay - had to find another place to stay
Pros:

arrived to find hotel had a note on door stating "Hotel Closed Out of Business"

Cons:

Trying to get refund from Booking.com

2025-07-25 • via Nuitee
N
Nabil • young couple • us
10
Exceptional
2025-07-24 • via Nuitee
D
David • family with young children • us
1
CLOSED HOTEL
Pros:

HOTEL IS CLOSED! DO NOT BOOK! The good thing is that Booking.com was amazing when it came to getting a refund. They had a process that I needed to complete in order to get my refund which consisted of simply arriving to the hotel after check in time to confirm the hotel was in fact not open.

2025-07-21 • via Nuitee
R
Rachel • family with young children • us
4
Disappointing
2025-07-21 • via Nuitee
D
Danny • group • us
5
Passable
2025-07-20 • via Nuitee
R
Roseli • family with young children • us
1
Bad
Cons:

I went to check in and was told that the vanllee hotel has been permanently closed for 3 weeks already. But I ws charged already in the 3rd party and wasn't known rhat its been closed

2025-07-17 • via Nuitee
V
Vega • young couple • us
1
Bad
2025-07-14 • via Nuitee
E
Emilia • family with young children • us
1
Bad
Cons:

There was nobody there, the hotel was completely closed!! There was no one to answer a phone or a recording saying they were closed....They still have advertising that they are open! I had to call booking.com and they were able to give me my money back. Booking.com was very nice and very professional and answered all my questions!

2025-07-13 • via Nuitee
A
Anonymous • group • us
1
Bad
Cons:

it was. CLOSED

2025-07-13 • via Nuitee
D
Danielle • review category business travellers • us
1
We should up to locked doors and papers taped to the entrance telling us that they were closed worst experience ever. Ha
Pros:

Nothing

Cons:

Nothing

2025-07-08 • via Nuitee
N
Nat • family with young children • us
1
Bad
2025-07-07 • via Nuitee
J
Jose • young couple • us
1
Bad
2025-06-27 • via Nuitee
R
Richard • family with young children • us
1
The worst place
Pros:

Not much

Cons:

First off the place was nothing like the pictures the lighting in the pictures none of it existed jacuzzi wasnt heated vending machines there are none not even ice machines the property was filthy with bags of trash in the hallways graffitie on a lot of things it is. Normally a 200.00 doller room i wouldnt pay 60 but we paid 150.00 booking . Com must not inspect there properties and if they do then they need to do something about it and they want 200.00 doller a night for incedentals by far the worst place i ever stayed

2025-06-25 • via Nuitee
T
Terrones • family with young children • us
5
Passable
Pros:

Front desk are very polite great customer service. The plants around the hotels.

Cons:

No housekeeping, found roaches in the restroom, and the hot tube was green.

2025-06-24 • via Nuitee
A
Aaron • family with young children • us
8
Very good
2025-06-23 • via Nuitee
L
Luciano • young couple • us
7
Good
2025-06-09 • via Nuitee