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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Contemporary Arizona Hotel with On-Site Dining
Luxurious Guestrooms with Modern Amenities
Indulge in spacious accommodations featuring wall-mounted flat-screen TVs, microwaves, and fridges. Each room is elegantly styled with rich colors and modern furnishings, offering a comfortable retreat during your stay.
Dining Options and Relaxation
Savor a craft beer and gourmet burger at Burger Theory or unwind with dinner and cocktails at 44th Street Bistro and Lounge. After a day of exploring Phoenix, relax in the heated outdoor pool, hot tub, or the lush courtyard with a cozy fireplace.
Convenient Location and Additional Amenities
Located just 6.5 miles from the Phoenix Convention Center, our hotel also offers free Wi-Fi, an on-site gym, and easy access to Camelback Mountain and Arizona State University. Experience comfort and convenience at Holiday Inn and Suites Phoenix Airport North. Book now for an unforgettable stay!
Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 10 per day.
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Pets
Pets are not allowed.
Location
Guest Reviews
Comfortable rooms & clean
No help at all with luggage & long way to the rooms
Clean
No dislikes
Conveniently located from Sky Harbor airport. Look at this picture-beautiful, right? Not our room. Uncomfortable and noisy. Shower felt like needles piercing your body.
Look at this picture-beautiful, right? Not our room. Uncomfortable and noisy. Shower felt like needles piercing your body. Elevator did not work and we paid $15 for overnight parking.
It could be a nice facility. It’s pretty
We didn’t have complimentary breakfast
The images of what I booked did not match the room.
The key cards don’t work. Had to get them reset all the time. Also a problem using other entrances with key cards. Room service didn’t make beds. Ran out of toilet paper. Pool had gook on the bottom. Hot tub had stuff on bottom. Elevator by room was broke.
Hey charged us $500 for a smoking fee!!!
I’ve since researched and found multiple complaints from other guests at this hotel ( I have screenshots)and noticed AI says that this is common and can be triggered by as little as a hot shower
I explained to the GM that my daughters and a baby were in that room and had a humidifier, I explained that that would definitely explain the anomaly in a sensor. They never checked when the sensor went off and only assumed it was correct.
Any person in their right mind would check the room before billing someone. She did say there was no signs of any cigarette smoke and that vaping leaves no traces-however, that is the same for a humidifier!
This hotel however chooses to trust a sensor - with proven false positives- instead of checking the room themselves
When I brought it to the attention of IHG and they told the hotel to respond. I only got a notice that if I’d like to stay and give them another try? Who would EVER stay at a hotel that will tack on $500 for MO reason
Beds were amazing! Staff great! Breakfast buffet delicous!
Paid for parking?????
Loved the courtyard and hot tub. Bonus is restaurant on site. Great burgers
The hotel staff were all so friendly. The beds weee really comfy.
The breakfast food had limited options and drinks. The elevator was broken so we had to walk to the other side of the property to use a different one.
The rooms are spacious i love the set up with the extra living room the beds are soft, definitely coming back again
Everything was fine no complaints here
Really terrible location in unsafe area. Everything under lock and key with metal gates that you have to go through from the parking area the pool and the lobby! Lobby and parking some significant distance from room. We tried to do laundry. The room was 95° and they said the air conditioning was not working. In addition, none of the machines worked even though we downloaded their app. It took four staff and a guest over an hour to get one load of laundry working.
Also parking is additional $$ without expressly stating in reservation screen. Not recommended!!
Large clean room
Noise from street
Everything
The cost of staying one night
The location to the airport.
The ice machine was out of order, the treadmills (2 of 3) were out of order, the door didn't line up with the doorframe (it let light in on the bottom of the door, the signs to get to the gym were horribly misleading, the key cards were super easy to de-magnetize, the door to the bathroom didn't lock, they sent a text message asking if we needed anything and when I responded, they didn't say anything, and so many other things.
Just check Google and you'll see that you should avoid this place.
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