Comfort Inn Santa Fe South

Hotels
Comfort Inn
8.2 (149 reviews)
4312 Cerrillos Rd, Santa Fe, New Mexico, 87507 , Santa Fe , US

Facilities

Free breakfast
Health or beauty spa nearby
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good staff service
Safe location
Cons:
Cleanliness issues (mold, bed bugs)
Unfriendly staff at check-in
Limited housekeeping

Categories

Cleanliness
7.59
Most reviews indicate cleanliness but mentioned issues like mold and bed bugs.
Service
8.56
Mixed reviews - some noted unfriendly staff, but many appreciated the helpfulness of the staff.
Location
8.6
Described as safe and quiet with easy access to restaurants.
Room Quality
8.05
Generally comfortable but mentioned some issues and updates needed.
Amenities
8.58
Good amenities, with the pool being a positive feature, though some were not operational.
Value for Money
8.04
Some reviews noted it was more economical compared to other hotels, but others expected better.
Food and Beverage
8.09
Breakfast was generally enjoyed, but there were issues like missing juice.
Overall Experience
8.06
Overall, guests had a decent experience with notable positives and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:03

Property Description

Indoor Pool and Fireplace
Enjoy a relaxing swim in the indoor pool or cozy up by the fireplace in the lobby.

Complimentary Breakfast and Wi-Fi
Start your day right with a complimentary self-serve breakfast and stay connected with free wireless internet access.

Convenient Amenities
Benefit from a range of amenities including a 24-hour business center, express check-in/check-out, and free onsite parking.

Book your stay at Comfort Inn Santa Fe in Santa Fe (Southside) and experience comfort and convenience just a short drive away from popular attractions.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.2
Based on 149 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.06
G
Gayle family
8
Pros:

Good stay. Good room.

2025-10-11 via Nuitee
M
Mary family
6
Pros:

It was just ok

2025-10-10 via Nuitee
C
Cheryl friends
8
Pros:

We got in about midnight. Check in staff (Ed) was very friendly and helpful. The room and breakfast were ok but the hair dryer didn’t work. Seemed like is was a pretty old facility, not sure if it was worth what we paid.

2025-10-09 via Nuitee
G
Garrett family
2
Pros:

We’ve stayed in Comfort Inns across the whole country. This is by far the worst place we’ve ever stayed. It should not be open. The lobby and hallways smelled bad, garbage was piled up at the entry and the clerk couldn’t care less, she was rude and obnoxious and said there was nothing she could do since the entire staff left at three, this was at 4:30, half the lights in the room didn’t work, the outlets were loose, the tv didn’t work, carpet was dirty and sticky, beds very uncomfortable, the frame had a piece of steel broken and cut my leg, and the luggage cart wheels were nearly falling off making it almost impossible to steer. Definitely not a good stay.

2025-10-07 via Nuitee
C
Carlene
8
Not hypoallergenic
Pros:

Had a rough start. Husband is allergic to down. Call day before to make sure would be down feather free. Got there and was told they had tried to call me back at work that could not do this. I had already left. Went to Walmart for blacker and pillows . Got to room ac would not cool after 4 hours and faucet dripped LOUDLY night clears able to move to new room She was great day clears not so much. After that was great stay

2025-10-05 via Nuitee
D
Deborah
6
Great shower pressure but that's all
Pros:

It looks like they have been trying to update because the room was freshly painted, but the bathroom was a mess. the room had a musty smell to it. my husband would not let me take a shower because the floor was to slippy when wet. While taking his shower he almost fell, and this was the handicap accessible room. The only good thing was the shower pressure he said it was the strongest he's ever had in a hotel. Breakfast was okay, maybe if the three women standing around talking had done there job it could have been better.

2025-10-05 via Nuitee
D
Danielle family
2
Pros:

I cannot encourage anyone enough NOT to stay here. When we walked into our room there was a bug on the desk, and he was half stuck on his back... Still struggling. In the morning there was another on the floor dead. I was traveling with a 10 month old baby that crawls and we could not allow him to get down because I was worried about what he would find. The couch had a huge stain, very noticeable... And there were jolly rancher wrappers throughout on the floor as if someone didn't even try to clean.... They were not hidden either. I'm so disappointed with the price paid for such a dirty room. I have spent less and gotten more from other properties and because I booked through a third party the hotel said they can't refund me ... So I'm still trying to figure out how to get a refund from Expedia. Also breakfast was terrible.. they had frozen omelette egg things and the waffle maker was out of order.

2025-09-29 via Nuitee
M
Maureen family
8
Pros:

Room was clean, bedding was comfy!

2025-09-28 via Nuitee
R
Rodolfo
10
Pros:

Great place to stay

2025-09-27 via Nuitee
J
Jerilyn
8
Pros:

Amazing staff and defintely clean just could use some updates. But wonderful to stay overnight

2025-09-22 via Nuitee
B
Brianna
10
Pros:

The area was safe and quiet, beds were comfortable and breakfast was delicious.

2025-09-22 via Nuitee
C
charles
10
Road Trip
Pros:

Check in was quick but not without problems. Room Key card did not work. Had to go back down get in line. This was a slow process since on 1 person working.
Problem was the wrong room # on key card sleeve.

The room was clean and comfortable.

I would stay here again if price was lower than area hotels.

2025-09-20 via Nuitee
P
Priscilla G family
10
Pros:

Excellent

2025-09-15 via Nuitee
M
monica
10
Santa fe
Pros:

Enjoyed our stay. I’m a light sleeper. I can hear in other places through the walls. I couldn’t hear anything here. After a long night in the ER, the older man recommended an extra hour at check out. Very helpful. We were very blessed. With our stay. Breakfast was great. Pool was very nice and warm. Loved that it was warm. The only down fall. You have to ask if you want your room clean. Which we asked to get our room clean. The girl at front desk I’m sure just didn’t care. So our room didn’t get cleaned. Other than that. We enjoyed our stay.

2025-09-03 via Nuitee
K
Karen
6
So-so
Pros:

The property is in decent condition and was more economical than others in the area. The disappointment was through little things: a very slow elevator, a droopy shower rod that caused the frayed curtain to sag to the middle, water stains (or mold?) on the bathroom ceiling, only two bath towels, no housekeeping unless requested.

2025-09-02 via Nuitee
D
diane family
8
Pros:

Was an ok place. Only stayed one night. Room was clean

2025-08-28 via Nuitee
C
Consuelo family
10
Pros:

My girls and i were excited the pool was heated
We had a great time

2025-08-26 via Nuitee
H
Henry
10
Pros:

All good can’t complain.

2025-08-22 via Nuitee
N
Norma family
10
Pros:

Our stay was great, only little thing was the bathroom had obvious mold stains on the ceiling.

2025-08-21 via Nuitee
V
Verified traveler
8
Best stay
Pros:

Place was excellent and very clean. Staff was nice and helpful.

2025-08-21 via Nuitee