Jackson Hotel And Convention Center

Hotels
4.9 (536 reviews)
1963 Highway 45 Bypass , Jackson , US
+1 731-668-4100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Location
Value for Money
Friendly Staff
Cons:
Cleanliness
Service Issues
Lack of Amenities

Categories

Cleanliness
2.98
Multiple reviews cited dirty bathrooms and unkempt facilities, significant issues with cleanliness.
Service
5.95
Service noted as friendly by some, but overall handling of reservations was poor.
Location
7.49
Convenient location close to work was mentioned positively.
Room Quality
3.94
Rooms reported as poorly maintained with issues like noise and cleanliness.
Amenities
4.97
Lack of basic amenities such as microwaves and refrigerators noted, but free pet stays appreciated.
Value for Money
7.93
Price was seen as good value despite the other issues.
Food and Beverage
1.98
Complimentary breakfast described as very limited; overall dissatisfaction with food services.
Overall Experience
3.95
Guests expressed disappointment but acknowledged some aspects were satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:47

Property Description

Luxurious Accommodation

Experience comfort and convenience at Jackson Hotel & Convention Center, where every room is equipped with modern amenities including air conditioning, flat-screen TVs, and private balconies offering stunning city views. The property also boasts a spa and wellness centre for ultimate relaxation during your stay.

Outdoor Pool and Free WiFi

Take a dip in the refreshing seasonal outdoor pool or stay connected with complimentary high-speed WiFi available throughout the hotel. Guests can also enjoy free private parking, making it easy to explore nearby attractions such as Casey Jones Village and Rusty's TV and Movie Car Museum.

Convenient Location

Situated just 8.9 km from Cypress Grove Park and with the McKellar-Sipes Regional Airport a short 13 km away, Jackson Hotel & Convention Center offers a prime location for both leisure and business travelers.

Book now and indulge in a memorable stay at Jackson Hotel & Convention Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

4.9
Based on 536 reviews
Cleanliness: 2.98
Service: 5.95
Location: 7.49
Room Quality: 3.94
Amenities: 4.97
Value for Money: 7.93
Food and Beverage: 1.98
Overall Experience: 3.95
C
Crystal D. • family_with_children • us
4
2026-11-07 • via Nuitee
T
Tikindra • couple • us
10
2026-11-05 • via Nuitee
C
Carmon • family_with_children • us
10
Pros:

Everything

Cons:

No breakfast

2026-11-01 • via Nuitee
C
Carmon • family_with_children • us
9
Pros:

Everything was great just wish they had breakfast

2026-11-01 • via Nuitee
W
Warren • solo_traveller • us
8
2026-10-31 • via Nuitee
W
Warren • solo_traveller • us
6
2026-10-31 • via Nuitee
W
Warren • solo_traveller • us
7
2026-10-31 • via Nuitee
M
Merrifield • couple • us
6
2026-10-29 • via Nuitee
R
Robert • couple • us
4
Pros:

Cheap

Cons:

Roaches

2026-10-26 • via Nuitee
T
Tiffany • family_with_children • us
1
Nasty nasty nasty
Pros:

Nothing really this place needs to be shut down

Cons:

The room was really nasty went to Walmart to buy cleaning supplies.

2026-10-26 • via Nuitee
F
Fritz • family_with_children • us
1
2026-10-25 • via Nuitee
M
Mccord • solo_traveller • us
9
Pros:

Staff I wonderful

Cons:

Wifi wouldn't stay connected

2026-10-23 • via Nuitee
M
Mosley • couple • us
1
Pros:

Was my 2nd time there in two weeks. 1st time room had to be switched because there was no microwave or fridge in room. In t be same stay after room was switched. Room was not clean and had bugs. I literally had to put roach poison down. Attendants dont clean properly ,found sex toy and other objects under bed.

2nd stay was last minute resort for work so I gave it another try. Same problems from first stay. Bugs and attendants d I d not clean room and the reason I know because the sheets were still dirty. It's like they just made the bed without changing sheets.

2026-10-20 • via Nuitee
H
Hannah • solo_traveller • us
1
2026-10-17 • via Nuitee
I
IAN • solo_traveller • au
2
A real Shithole
Pros:

Leaving

Cons:

Place is filthy, decayed, run-down, the whole building stinks of cigarettes including the non smoking rooms. I felt uncomfortable touching any surface anywhere in the place. There are a number of other motels within a 100 meters so go there instead. Give this place a miss.

2026-10-14 • via Nuitee
S
Sergei • solo_traveller • ru
10
2026-10-13 • via Nuitee
H
Hope • solo_traveller • us
7
Pros:

I really enjoyed the private balcony and the sizing of the bed.

Cons:

The bathroom was unclean and quite nasty. The workers were a bit standoffish but the kiosk receptionist was pleasant.

2026-10-11 • via Nuitee
L
LaQuentin • solo_traveller • us
9
2026-10-11 • via Nuitee
M
Meghan • family_with_children • us
1
Left immediately.
Pros:

It was disgusting and dirty. The room stunk, had a burn hole in the sheet. The dresser had the door literally hanging off, the tv and stuff wasn’t even plugged in.

Cons:

Everything.

2026-10-10 • via Nuitee
B
Butler • solo_traveller • us
9
Pros:

Comfy room.

Cons:

No coffee machine. No fridge. Hairdryer. And toilet wasn't totally clean.

2026-10-09 • via Nuitee