GreenTree Inn & Suites Phoenix Sky Harbor

Hotels
7.4 (2832 reviews)
4234 South 48th Street , Phoenix , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Breakfast chaos
Lack of airport shuttle
Inconsistent cleaning

Categories

Cleanliness
6.54
Rooms should be cleaned regularly; my room was not cleaned for 5 days.
Service
8.51
Friendly staff and helpful service.
Location
8.05
Convenient location with good transport options.
Room Quality
7
Rooms were comfortable and clean.
Amenities
7.03
Lacked an airport shuttle; however, provided Uber rides.
Value for Money
7.49
Good value for the price paid.
Food and Beverage
6.54
Breakfast was chaotic and items were lacking.
Overall Experience
8.01
Overall a comfortable and enjoyable stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:30

Property Description

Convenient Location
Located adjacent to Tempe Diablo Baseball Stadium and near Phoenix Sky Harbor International Airport, GreenTree Inn & Suites Phoenix Sky Harbor offers easy access to popular attractions like Arizona State University, Arizona Mills Mall, and the Phoenix Zoo.

Amenities Galore
Guests can start their day with a complimentary hot breakfast buffet and stay active at the modern fitness center. The hotel also boasts a heated outdoor pool for relaxation and enjoyment.

Nearby Entertainment
With numerous museums, dining options, and entertainment venues in the vicinity, guests at GreenTree Inn & Suites Phoenix Sky Harbor will have plenty to explore and experience during their stay.

Ready to experience comfort and convenience at GreenTree Inn & Suites Phoenix Sky Harbor? Book your stay now!

Important information:

The airport shuttle service operates on the following schedule:
Hotel to airport: 4:00 AM, 6:00 AM, 8:00 AM, and 10:00 AM daily starting October 1, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 2832 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.05
Room Quality: 7
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 6.54
Overall Experience: 8.01
N
Nataly • family_with_children • mx
2
Cons:

La alfombra estaba muy sucia, se me hizo cargo doble y no me respondieron.

2026-10-13 • via Nuitee
L
Linda • couple • us
9
Good for overnight for a flight
Pros:

close to the airport with transportation included. There were fast food restaurants in walking distance. The hotel was clean and the staff was friendly.

Cons:

I expected a breakfast that was quick and high carb, and it was that. There is a vending machine that had protein options, but there were no prices listed, it was AI and a bit confusing.

2026-10-13 • via Nuitee
M
Mabel • couple • us
3
Got the job done so if that’s the goal then it was met, but it wasn’t a comfortable stay
Pros:

Appliances in the room were there. Bedding was clean. I was glad there was a closet with the luggage rack I could use.

Cons:

Just felt run down. Damage on ceiling, window was damaged so wouldn’t stay open, really muggy in the whole building so our room was really hot when we came in and had a muggy smell. Laundry facilities were closed. Shuttle to the airport didn’t actually exist we were told there were uber and Lyft options…like there always are anywhere.

2026-10-13 • via Nuitee
N
Nidia • couple • fr
6
Assez bon hôtel
Pros:

La localisation

Cons:

Le petit déjeuné
La propreté

2026-10-13 • via Nuitee
R
Ruth • solo_traveller • za
2
Pros:

The carpet was smelling like pee so as the bed sheets.

2026-10-12 • via Nuitee
Érica • solo_traveller • us
9
Pros:

Room was super clean,bed was comfortable.

Cons:

Very limited breakfast. There wasn't eggs, potatoes and sausage like other time I stayed.

2026-10-12 • via Nuitee
F
Franklin S. • couple • us
8
2026-10-12 • via Nuitee
E
Erika • couple • us
6
2026-10-11 • via Nuitee
S
Soto • couple • us
8
2026-10-11 • via Nuitee
R
Raj kumar • solo_traveller • us
5
It can be better with some corrections
Pros:

Location and dollar

Cons:

Quality of staffs

2026-10-10 • via Nuitee
A
Amy • couple • us
3
Won’t stay here again!
Pros:

Convenient to the airport

Cons:

The booking site was outdated. There was no airport shuttle…just an uber. The site said long term parking was free for 5 days and then $12/day but actually the $12 starts on day 1. (a hotel down the street was $7.50/day with a 24 hour shuttle). By the time I found this out, it was too late to cancel the night stay. The carpets were dingy and smelled. The breakfast was a toaster and a waffle maker with a line of 10 kids waiting to use it. The coffee machine was “out of order”. The bed was hard and uncomfortable.

2026-10-10 • via Nuitee
J
Julian • couple • us
5
2026-10-10 • via Nuitee
O
Olivia • extended_group • us
8
Very Good Experience
Pros:

Excellent customer service. The room was more than I expected. And it is located immediately when you exit the freeway.

Cons:

The AC is pretty loud. I used ear plugs to reduce the noise. The surrounding area did not feel safe.

2026-10-09 • via Nuitee
M
Malik • solo_traveller • us
8
2026-10-09 • via Nuitee
E
Ernest • solo_traveller • ca
10
Pros:

I liked everything but the guy working the night shift was helpful. The coffee maker in the room was broken and the guy offered to get me coffee. It was 4 am so too early for breakfast but I found a coffee machine in the lobby.

Cons:

Broken coffee maker in room.

2026-10-08 • via Nuitee
C
CHAOYANG • solo_traveller • us
10
2026-10-08 • via Nuitee
A
Alla • couple • us
6
Pros:

Вразила ціна і також я отримала кредит на UBER, це було приємним бонусом

Cons:

Басейн та зал був брудним

2026-10-07 • via Nuitee
S
Somaly • couple • us
5
Overall, if you need a quick place to crash then this is the place for you, but if you’re looking for a stay for a vacat
Pros:

The fact there’s free breakfast and they give you $20 for Lyft or Uber to and from the airport.

Cons:

I did not like the fact that I was told more than twice that check-in was not available and that I would have to wait and call back. That was very frustrating, especially after already waiting and trying to get an update.

I also called the front desk to request an extra blanket, but no one ever came to bring one. I also requested a late check-out, but around 11:15 AM, a staff member knocked on my door to tell me that it was time to check out. I had to inform her that I had already requested a late check-out.

Another issue was getting ahold of the front desk. I had to call more than four times just to get someone to answer the phone, which was very annoying and inconvenient.

Overall, I was disappointed with the communication and customer service during my stay. I expected better service and follow-through from the staff.

2026-10-07 • via Nuitee
K
Kim • solo_traveller • us
1
Pros:

직원이 친절 했습니다

Cons:

청결 상태 화장실 바닥 먼지 물걸래청소 필요함
침대가 너무 오래됐음

2026-10-07 • via Nuitee
A
Alex Norberto • solo_traveller • mx
10
2026-10-07 • via Nuitee