Malmaison Glasgow

Hotels
Frasers Hospitality
8.1 (3502 reviews)
278 West George Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and value for price
Cons:
Cleanliness issues
Room size and noise complaints

Categories

Cleanliness
7.26
Some reviews mentioned issues with the cleanliness of the rooms, like dirt and mould.
Service
8.73
Staff received high praise for their attentiveness and hospitality.
Location
8.77
Multiple reviews highlighted the favorable location near central Glasgow.
Room Quality
7.52
Some reviews noted that rooms were cramped or not well soundproofed.
Amenities
7.75
Amenities received mixed feedback; some areas were appreciated while others lacked.
Value for Money
8.21
Reasonable pricing for the location and services provided.
Food and Beverage
8.46
Breakfast and other dining experiences were well-reviewed.
Overall Experience
8.13
Overall feedback indicates it was a solid experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Chic Converted Church Turned 4-Star Hotel in Glasgow City Center

Boutique Style with Original Features
Experience a vibrant boutique stay at Malmaison Glasgow, blending chic modernity with the charm of a converted church. The elegant bedrooms boast luxurious beds, invigorating power showers, and complimentary toiletries, ensuring a comfortable and stylish retreat.

Fine Brasserie and Stylish Bar
Indulge in exquisite dining at the hotel's fine brasserie and unwind at the stylish bar, perfect for enjoying a relaxing evening after exploring the nearby shops on Sauchiehall Street or the city's bustling business district.

Convenient Location for Business and Leisure
Located a short walk from Glasgow's vibrant nightlife and within easy reach of George Square, Malmaison Glasgow offers the ideal base for both business and leisure travelers. Book now for a memorable stay in the heart of the city.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

We have no parking on-site. The nearest car park is on-street parking in front of and around the hotel. On-street parking is available and is paid via yards all days of the week. The nearest multi-story car park to us is The Q Park, 99 Waterloo Street, Glasgow, G2 7DN, where our guests receive a 25%. Please pre-book your parking at least 30 minutes prior to entry here, using code MMQPWS25. You will need to enter your vehicle registration on entry to the car park. £19 per day with the discount applied. We advise guests to drop their luggage off at the hotel before going to the car park, as there is quite a steep hill to climb between us. The car park is approx. a 10 min walk to the hotel.

Please note the discount only applies to guests that park at the Q Park Waterloo Street.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/ 5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 3502 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.52
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.46
Overall Experience: 8.13
P
Paddy solo_traveller gb
9
2026-07-04 via Nuitee
L
Lisa solo_traveller gb
8
2026-07-04 via Nuitee
L
Lesley couple gb
10
Good hotel and location. Excellent staff
Pros:

The staff were excellent. Over and above to ensure our stay was good

2026-07-03 via Nuitee
K
KA HUNG ROCKY couple hk
10
2026-07-02 via Nuitee
M
Melissa solo_traveller gb
10
Amazing staff & hotel
Pros:

The staff were excellent! My daughter and I stayed 1 night for a concert (k-pop) shes only 7. What an experience they made it for my baby girl. She had an elephant towel, sweeties, a little card and a voucher for a mocktail. Can not thank yous enough. She loved the hotel more than the concert i think 😂😂❤️

Cons:

Not a thing we didnt like!

2026-07-02 via Nuitee
M
Mireia couple es
6
Ubicación excelente y personal muy atento, pero instalaciones mejorables
Pros:

Todo el personal, tanto de recepción como del bar, fue muy amable, profesional y resolutivo. Tuvimos un problema con la habitación inicial y lo gestionaron de forma rápida y eficaz.
También destacaría la ubicación del hotel, muy cómoda para visitar la ciudad. Además, cuenta con un parking Q-Park muy cercano, lo que facilita mucho tanto el aparcamiento como la carga y descarga del equipaje.

Cons:

Las instalaciones del hotel muestran el paso del tiempo y necesitarían una actualización, especialmente en lo que respecta al aislamiento acústico y a los sistemas de climatización.
La primera habitación que nos asignaron estaba situada junto a la sala de máquinas y las condiciones eran poco adecuadas para una estancia confortable. El calor que desprendía la pared contigua era muy intenso y hacía que la habitación resultara especialmente agobiante. Considero que el hotel debería replantearse el uso de esta habitación o, al menos, informar previamente de esta circunstancia.
Afortunadamente, el personal actuó de forma rápida y muy profesional, ofreciéndonos un cambio de habitación. Sin embargo, incluso en la segunda habitación seguía percibiéndose ruido constante procedente de las instalaciones del edificio, especialmente del sistema de climatización y de las tuberías. Es un aspecto que debería mejorarse para garantizar un descanso adecuado a los huéspedes.

2026-07-02 via Nuitee
M
McMahon solo_traveller gb
10
2026-07-02 via Nuitee
S
Susan couple gb
4
Pros:

The rook was very clean

Cons:

There was no air conditioning which wasn’t the best..

2026-07-02 via Nuitee
A
Anna solo_traveller gb
10
2026-07-01 via Nuitee
N
Nicola couple gb
7
Cons:

Getting bit dated now and pricy

2026-07-01 via Nuitee
M
Martin couple gb
10
Short stay but comfortable and clean and quiet
Pros:

Comfortable and clean. In a nice quieter part of the city centre

Cons:

Prices of mini bar!

2026-06-30 via Nuitee
C
Caroline solo_traveller gb
10
Pros:

Fabulous hotel, friendly staff, amazing dinner.

2026-06-30 via Nuitee
A
Alison solo_traveller gb
10
2026-06-30 via Nuitee
M
Michelle solo_traveller gb
10
2026-06-30 via Nuitee
A
Adam solo_traveller gb
7
Nice hotel in a good location but slightly let down with room by noisy bar
Pros:

Staff friendly and welcoming. Location was very good - especially for our visit to the nearby King's Theatre. Bar food was tasty and good selection of drinks. We only had a continental breakfast one morning on the restaurant and was good. We were credited with a voucher to spend in the hotel after an issue with our room. Our standard room was a decent size.

Cons:

Air conditioning in our room had a fault and was very loud but the staff did move us to a different room (next door). The rooms above the bar aren't sound proofed enough and you can hear rowdy groups of people from the room.

2026-06-29 via Nuitee
R
Rebecca solo_traveller gb
5
Pros:

Was clean n comfortable

Cons:

From 630 am there was so much noise outside we were in room 106

2026-06-29 via Nuitee
M
Mark couple gb
8
2026-06-29 via Nuitee
S
Shaun solo_traveller gb
9
Pros:

Cracking hotel, very friendly staff, great shower.

2026-06-29 via Nuitee
M
Meera family_with_children ie
9
2026-06-29 via Nuitee
L
Lorraine extended_group gb
7
2026-06-29 via Nuitee