Malmaison Glasgow

Hotels
•
Malmaison
8.1 (3665 reviews)
278 West George Street , Glasgow , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and value for price
Cons:
Cleanliness issues
Room size and noise complaints

Categories

Cleanliness
7.26
Some reviews mentioned issues with the cleanliness of the rooms, like dirt and mould.
Service
8.73
Staff received high praise for their attentiveness and hospitality.
Location
8.77
Multiple reviews highlighted the favorable location near central Glasgow.
Room Quality
7.52
Some reviews noted that rooms were cramped or not well soundproofed.
Amenities
7.75
Amenities received mixed feedback; some areas were appreciated while others lacked.
Value for Money
8.21
Reasonable pricing for the location and services provided.
Food and Beverage
8.46
Breakfast and other dining experiences were well-reviewed.
Overall Experience
8.13
Overall feedback indicates it was a solid experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Chic Converted Church Turned 4-Star Hotel in Glasgow City Center

Boutique Style with Original Features
Experience a vibrant boutique stay at Malmaison Glasgow, blending chic modernity with the charm of a converted church. The elegant bedrooms boast luxurious beds, invigorating power showers, and complimentary toiletries, ensuring a comfortable and stylish retreat.

Fine Brasserie and Stylish Bar
Indulge in exquisite dining at the hotel's fine brasserie and unwind at the stylish bar, perfect for enjoying a relaxing evening after exploring the nearby shops on Sauchiehall Street or the city's bustling business district.

Convenient Location for Business and Leisure
Located a short walk from Glasgow's vibrant nightlife and within easy reach of George Square, Malmaison Glasgow offers the ideal base for both business and leisure travelers. Book now for a memorable stay in the heart of the city.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

We have no parking on-site. The nearest car park is on-street parking in front of and around the hotel. On-street parking is available and is paid via yards all days of the week. The nearest multi-story car park to us is The Q Park, 99 Waterloo Street, Glasgow, G2 7DN, where our guests receive a 25%. Please pre-book your parking at least 30 minutes prior to entry here, using code MMQPWS25. You will need to enter your vehicle registration on entry to the car park. £19 per day with the discount applied. We advise guests to drop their luggage off at the hotel before going to the car park, as there is quite a steep hill to climb between us. The car park is approx. a 10 min walk to the hotel.

Please note the discount only applies to guests that park at the Q Park Waterloo Street.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/ 5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Location

Guest Reviews

8.1
Based on 3665 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.52
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.46
Overall Experience: 8.13
L
Lee • couple • gb
10
Excellent location for city centre & Ovo Hydro arena !
Pros:

Helpful, friendly staff, clean room with comfortable bed & good shower & and excellent breakfast !

2026-10-17 • via Nuitee
D
David • extended_group • gb
5
Cons:

I was in room 258 and the noise from what sounded like an air conditioning unit outside my window made sleeping impossible.
The following day when I raised this I was advised that if I left my details the manager would call me as per my request, this did not happen but I did receive and email from him advising of a 25% discount which did not allow me to fully discuss the issue and was simply advised I should have told reception at the time, at 1am the last thing I would wish to do is move room or discuss with anyone

2026-10-17 • via Nuitee
P
Patricia • couple • gb
6
I expected more from the establishment, as I believed that it was one of the most exclusive places to stay in Glasgow.
Pros:

Lovely bar and breakfast area. Lovely welcome on check in, however staff failed to notice we had opted for room upgrade. We went back and asked and upgraded, however I felt that that was an inconvenience.

Cons:

Upgraded to junior suite. Although it looks appealing on first glance, the room is a little tired as couch was ripped and covered with a throw, radiator had been previously leaking and skirting is water damaged. Floor boards were so squeaky and noisy . The shower pressure was shocking, came in waves.

2026-10-17 • via Nuitee
K
Kathryn • couple • gb
10
So comfortable that we stayed an extra night….
Pros:

Location was spot on for exploring on foot
Hotel was lovely, cosy, clean and friendly
Beds was really comfortable and the pillows bliss

Cons:

Nothing

2026-10-17 • via Nuitee
M
Mirjam • solo_traveller • us
9
Comfortable & would book again
Pros:

Room was beautiful, came with a bathtub which I loved! Bed was comfortable as well! The restaurant was great in the hotel and staff pleasant

Cons:

Location is a bit challenging (walking) from city center in the sense that the hotel is up the hill from the central train station, but a little sport wasn't too bad. I just didn't know to expect it.

2026-10-16 • via Nuitee
W
William • couple • gb
7
2026-10-15 • via Nuitee
O
Oksana • couple • pl
8
2026-10-14 • via Nuitee
H
Helen • couple • gb
2
Less than average. Expected more from Malmaison
Pros:

The bed was comfortable

Cons:

Very tired and in desperate need of a refurbishment. Carpets threadbare and lifting up, towels tatty and discoloured. Communal areas very dirty.

2026-10-13 • via Nuitee
M
Meriel • couple • gb
9
2026-10-13 • via Nuitee
L
Lisa • solo_traveller • gb
8
Would definitely recommend
Pros:

Location, very comfortable bed , good breakfast.

Cons:

Bedroom was quite dark , needed better lighting.

2026-10-13 • via Nuitee
M
Meike • couple • de
8
Pros:

Zimmer recht groß, nette Einrichtung. Zentrale Lage.

Cons:

Die Fenster des Zimmers boten kein nennenswertes Tageslicht, da sie in eine Passage zeigten. Nicht ersichtlich aus der Beschreibung und sehr störend. Wir hätten uns sicher für ein anderes Zimmer entschieden, hätten wir das gewusst!

2026-10-13 • via Nuitee
H
Heather • couple • gb
7
2026-10-13 • via Nuitee
D
Devlin • solo_traveller • gb
1
Pros:

The bed was comfortable and breakfast was enjoyable

Cons:

The staff at reception did not exchange any pleasantries and we're very unprofessional. They called a manager down about a question we had and he stood in front of me and said nothing, didn't introduce himself. Awful

2026-10-13 • via Nuitee
M
Michael Todd • couple • ca
10
Beautiful hotel
Pros:

Location

2026-10-12 • via Nuitee
M
Margaret • extended_group • us
10
2026-10-12 • via Nuitee
E
Ethan • couple • gb
10
Pros:

Great location. Well equipped. Impeccably clean.

2026-10-11 • via Nuitee
G
Gordon • solo_traveller • gb
7
Pros:

Good location

Cons:

Room was small. Some of the decor needed attention

2026-10-11 • via Nuitee
S
Scott • couple • gb
6
comfy bed and good location, hotel in need of a revamp especially in room 152
Pros:

Good location, comfy bed.

Cons:

interior of the room and bathroom in particular was tired and in need of refurbishment.
Bathroom not clean (out side of bath, panelling on bath front not clean), poorly finished, not what you would expect from a Malmaison hotel.
Hotel needs a revamp

2026-10-11 • via Nuitee
N
Neil • couple • gb
10
2026-10-11 • via Nuitee
R
Raimundo Lira M • solo_traveller • cl
7
Pros:

Muy bonito, excelente ubicación

Cons:

Un poco oscura la habitación y me tocó al lado de la.puerta de salida, por lo.que se escuchaba ruido. No había Internet y no tuve clara la hora del desayuno, por lo que lo perdí un dia

2026-10-08 • via Nuitee