Malmaison Glasgow

Hotels
Frasers Hospitality
8.1 (3172 reviews)
278 West George Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and value for price
Cons:
Cleanliness issues
Room size and noise complaints

Categories

Cleanliness
7.26
Some reviews mentioned issues with the cleanliness of the rooms, like dirt and mould.
Service
8.73
Staff received high praise for their attentiveness and hospitality.
Location
8.77
Multiple reviews highlighted the favorable location near central Glasgow.
Room Quality
7.52
Some reviews noted that rooms were cramped or not well soundproofed.
Amenities
7.75
Amenities received mixed feedback; some areas were appreciated while others lacked.
Value for Money
8.21
Reasonable pricing for the location and services provided.
Food and Beverage
8.46
Breakfast and other dining experiences were well-reviewed.
Overall Experience
8.13
Overall feedback indicates it was a solid experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Chic Converted Church Turned 4-Star Hotel in Glasgow City Center

Boutique Style with Original Features
Experience a vibrant boutique stay at Malmaison Glasgow, blending chic modernity with the charm of a converted church. The elegant bedrooms boast luxurious beds, invigorating power showers, and complimentary toiletries, ensuring a comfortable and stylish retreat.

Fine Brasserie and Stylish Bar
Indulge in exquisite dining at the hotel's fine brasserie and unwind at the stylish bar, perfect for enjoying a relaxing evening after exploring the nearby shops on Sauchiehall Street or the city's bustling business district.

Convenient Location for Business and Leisure
Located a short walk from Glasgow's vibrant nightlife and within easy reach of George Square, Malmaison Glasgow offers the ideal base for both business and leisure travelers. Book now for a memorable stay in the heart of the city.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

We have no parking on-site. The nearest car park is on-street parking in front of and around the hotel. On-street parking is available and is paid via yards all days of the week. The nearest multi-story car park to us is The Q Park, 99 Waterloo Street, Glasgow, G2 7DN, where our guests receive a 25%. Please pre-book your parking at least 30 minutes prior to entry here, using code MMQPWS25. You will need to enter your vehicle registration on entry to the car park. £19 per day with the discount applied. We advise guests to drop their luggage off at the hotel before going to the car park, as there is quite a steep hill to climb between us. The car park is approx. a 10 min walk to the hotel.

Please note the discount only applies to guests that park at the Q Park Waterloo Street.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/ 5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 3172 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.52
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.46
Overall Experience: 8.13
L
Luke solo_traveller gb
9
Pros:

Overall great place

2026-03-14 via Nuitee
M
Mandy couple gb
6
Very average quite disappointing
Pros:

It was adequate for a city centre hotel although it's covered in scaffolding and there's a lot of drilling etc. Restaurant was nice.

Cons:

The first room we were given was filthy with hairs in the bath and no heating switched on so it was freezing. Also the window overlooks the bar so we had a very bright light flooding our room till very late and no actual day light.

2026-03-14 via Nuitee
A
Alan couple gb
10
Pros:

Comfort

Cons:

Clean and friendly staff

2026-03-14 via Nuitee
E
Emil Paul solo_traveller ch
6
2026-03-12 via Nuitee
J
Janice couple gb
7
2026-03-11 via Nuitee
L
Lana family_with_children gb
10
Over night stay
Pros:

Friendly staff, so helpful and the lady who served us our afternoon tea was absolutely lovely. Bed was huge as was the room, so comfy.

Cons:

The really dark lighting

2026-03-10 via Nuitee
A
Alexander couple gb
7
Nice place loads of potentially but I likely won’t return.
Pros:

Good location, nice comfy bed.

Cons:

The bar staff in the hotel provided a really poor level of service. I was one of the few people in the bar and it appeared like they deliberately avoided eye contact with me to prevent having to serve me. Eventually when I grabbed one of their attention she asked “what do you want?” And I nearly walked out, really poor service and a bit annoying.

2026-03-07 via Nuitee
F
Fiona couple gb
9
Great stay
Pros:

Lovely hotel, great staff and good location

2026-03-06 via Nuitee
S
Shaw couple gb
8
2026-03-05 via Nuitee
C
Colin couple gb
8
2026-03-05 via Nuitee
R
Remi couple gb
10
2026-03-04 via Nuitee
J
John couple gb
9
One of our favourite city hotels .
Pros:

Room was lovely , comfortable bed . Fabulous breakfast . Really cool bar and lounge area . Staff friendly and helpful .

Cons:

Nothing .

2026-03-04 via Nuitee
J
Jacqueline couple gb
10
2026-03-03 via Nuitee
V
Vicki couple gb
5
Good location, great staff
Pros:

Appreciate old building, good location
Very good staff
Very Good breakfast, an extra treat because it was a special birthday trip

Cons:

Bit dark, decor a bit dated
Machine for coffee at breakfast
Still scaffolding outside building after long time

2026-03-02 via Nuitee
J
Jane couple gb
7
Malmaison Glasgow lets the standards of the chain down
Pros:

The breakfast was very good. Good selection and very tasty.

Cons:

The welcome we received when we arrived was not what we’ve received at other hotels in the Malmaison chain. It felt like the gentleman at reception thought we had wondered in off the street without a booking and changed his attitude slightly when we explained we had a booking. We are in the hospitality and tourism industry ourselves and train our staff to always exceed expectations not just meet them. Unfortunately, on this occasion our expectations weren’t even met.

The hotel itself looked shabby in places and the cleaning standards weren’t the best.

2026-03-02 via Nuitee
D
Damien solo_traveller gb
9
2026-03-02 via Nuitee
G
Gavin couple gb
10
Great room and amazing reception staff
Pros:

The hotel was amazing and the receptionist Aaron or Callum , can’t remember his name was fantastic an asset to the Malmaison team

Cons:

Nothing

2026-03-02 via Nuitee
A
Alexander solo_traveller gb
10
2026-02-26 via Nuitee
J
Jeff couple gb
8
2026-02-26 via Nuitee
W
William Keith couple gb
10
Pros:

An enjoyable hotel experience in an interesting part of Glasgow

Cons:

More lighting in the bedroom would have been better

2026-02-25 via Nuitee