Malmaison Glasgow

Hotels
Frasers Hospitality
8.1 (3172 reviews)
278 West George Street , Glasgow , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and value for price
Cons:
Cleanliness issues
Room size and noise complaints

Categories

Cleanliness
7.26
Some reviews mentioned issues with the cleanliness of the rooms, like dirt and mould.
Service
8.73
Staff received high praise for their attentiveness and hospitality.
Location
8.77
Multiple reviews highlighted the favorable location near central Glasgow.
Room Quality
7.52
Some reviews noted that rooms were cramped or not well soundproofed.
Amenities
7.75
Amenities received mixed feedback; some areas were appreciated while others lacked.
Value for Money
8.21
Reasonable pricing for the location and services provided.
Food and Beverage
8.46
Breakfast and other dining experiences were well-reviewed.
Overall Experience
8.13
Overall feedback indicates it was a solid experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Chic Converted Church Turned 4-Star Hotel in Glasgow City Center

Boutique Style with Original Features
Experience a vibrant boutique stay at Malmaison Glasgow, blending chic modernity with the charm of a converted church. The elegant bedrooms boast luxurious beds, invigorating power showers, and complimentary toiletries, ensuring a comfortable and stylish retreat.

Fine Brasserie and Stylish Bar
Indulge in exquisite dining at the hotel's fine brasserie and unwind at the stylish bar, perfect for enjoying a relaxing evening after exploring the nearby shops on Sauchiehall Street or the city's bustling business district.

Convenient Location for Business and Leisure
Located a short walk from Glasgow's vibrant nightlife and within easy reach of George Square, Malmaison Glasgow offers the ideal base for both business and leisure travelers. Book now for a memorable stay in the heart of the city.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

We have no parking on-site. The nearest car park is on-street parking in front of and around the hotel. On-street parking is available and is paid via yards all days of the week. The nearest multi-story car park to us is The Q Park, 99 Waterloo Street, Glasgow, G2 7DN, where our guests receive a 25%. Please pre-book your parking at least 30 minutes prior to entry here, using code MMQPWS25. You will need to enter your vehicle registration on entry to the car park. £19 per day with the discount applied. We advise guests to drop their luggage off at the hotel before going to the car park, as there is quite a steep hill to climb between us. The car park is approx. a 10 min walk to the hotel.

Please note the discount only applies to guests that park at the Q Park Waterloo Street.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. . Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/ 5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8.1
Based on 3172 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 7.52
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 8.46
Overall Experience: 8.13
E
Eve couple gb
10
Perfect stay and affordable
Pros:

Lovely hotel with great facilities and an exceptional room. Staff fantastic and helpful and excellent food and drink quality including fast room service

Cons:

Nothing!

2026-04-04 via Nuitee
D
Dorothy couple gb
5
We will not be back
Pros:

Reception staff and bar staff were very friendly and helpful.

Cons:

Breakfast was really disappointing. Choice and quality of food poor compared to other hotels we have stayed at in Glasgow. Serving hot food before we had even finished our cereal was not relaxing and the hot food was bland. Room set up not relaxing and noise from outside disrupted sleep.

2026-04-04 via Nuitee
C
Craig solo_traveller gb
5
2026-04-03 via Nuitee
J
Joanne couple gb
10
2026-04-02 via Nuitee
C
Catriona couple gb
7
Pros:

It was very quiet, clean and comfortable. The rooms were large

Cons:

It was too dark for me but my teenage daughter loved it.

2026-04-02 via Nuitee
R
Rupert couple gb
4
Did not live up to expectation; therefore not good value for money.
Pros:

Tiny portions; a single sliced mushroom, a shot glass-sized serving of beans, etc.

Cons:

The room was disappointing; not available at check-in time - the staff had a reason but it was a very much 'their problem that they made our problem' issue. Yes, they offered free breakfast but we needed to get in, showered & changed for a function. Other annoyances: no power sockets near the bed, shower randomly alternating from freezing cold to scalding hot, double glazing full height sliding window dangerously broken, mini-bar not stocked & dazzling spotlights in the ceiling. Staff were friendly enough but obviously unable to resolve any of these issues during our stay.

2026-04-01 via Nuitee
C
Crichton couple gb
8
2026-04-01 via Nuitee
R
Roger couple gb
9
2026-03-31 via Nuitee
G
Gary couple eu
10
2026-03-31 via Nuitee
G
George couple gb
9
Short and sweet
Pros:

Location and price

Cons:

Work be done on frontage .. would have been nice to know

2026-03-30 via Nuitee
D
David couple gb
2
Cons:

Creaking floorboards constantly felt as if someone was walking about in our room and couldn't sleep and on leaving reception was never even asked if we had enjoyed our stay or if everything was ok. Very poor all round

2026-03-30 via Nuitee
J
julie couple gb
9
Pros:

Location was great. Bed was so comfy. Staff were so friendly and very helpful. Room service food was delicious

Cons:

Breakfast lights too dark, tea was cold out of the flask

2026-03-29 via Nuitee
C
catherine couple au
6
Staff were friendly however had to engage with them first, not very welcoming initially. Nice hotel and food and drink w
Pros:

Central so convenient to what we were looking for

Cons:

Room was very smelly, unfortunate works going on and very dusty.

2026-03-29 via Nuitee
D
David Smith 007 couple gb
10
Pros:

Amazing room. Lovely bar. Very Clean

Cons:

Room was too warm 1st night. Issue with aircon/fan was extremely quickly dealt with by reception and engineer.

2026-03-28 via Nuitee
S
STEVEN KLASS couple gb
4
Pros:

The staff was very friendly and helpful.

Cons:

Our room location was terrible. It was on the ground floor behind the front desk and next door to the room was an office in rented by a non-related business. We could hear banging and bumping until they left at close of business. The quality of our rooms have been poor several times when booking through Booking.com. I'm beginning to wonder if it is because we are booking through Booking.com.

2026-03-28 via Nuitee
H
heather couple gb
10
Cons:

No cash payment for drinks

2026-03-28 via Nuitee
A
Annie family_with_children gb
6
It was fine but nothing special
Pros:

Convenient location

Cons:

Felt very dark, not especially wecoming in yterms of decor or staff

2026-03-28 via Nuitee
S
Steven solo_traveller au
9
2026-03-27 via Nuitee
C
claire couple gb
9
Pros:

Fantastic time Hotel perfect

Cons:

Clean and tidy

2026-03-26 via Nuitee
J
justine couple gb
10
2026-03-26 via Nuitee