DoubleTree Suites by Hilton Hotel McAllen

Hotels
•
Hilton Worldwide
8.6 (140 reviews)
1800 S 2nd St, McAllen, Texas, 78503 , McAllen , US
1-956-686-3000

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful property
Cons:
Needs an update

Categories

Cleanliness
8.11
Room was quiet and clean.
Service
9.08
Staff was very friendly and helpful.
Location
9.12
Great location!
Room Quality
8.57
Rooms were large and quiet.
Amenities
8.6
The property is beautiful; enjoyed the pool.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.11
Breakfast was excellent.
Overall Experience
8.68
Everything was great; always a good option.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:02

Property Description

Discover your perfect getaway at DoubleTree Suites by Hilton Hotel McAllen, where comfort meets convenience.

Recreational Bliss
Unwind and rejuvenate with our indoor pool and sauna, or maintain your health regimen in our state-of-the-art 24-hour fitness center.

Culinary Delights
Savor delicious meals at our on-site restaurant or enjoy light snacks at our café. For those cozy nights in, room service is available too, so you can dine in style.

Versatile Event Spaces
With 5759 square feet of flexible conference space, our hotel is the ideal venue for meetings or special occasions. Plus, we offer complimentary shuttle service within 2 miles to explore the local area.

Elevate your stay in McAllen and book your experience today!

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MFE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 140 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.68
M
Marcela • family
6
Pros:

The hotel needs maintenance, renovation ….. fast …. It looks old

2025-10-10 • via Nuitee
P
Pia
10
Pros:

Everything was good

2025-10-01 • via Nuitee
R
Rich • family
10
Pros:

Everything was great.

2025-09-19 • via Nuitee
L
Leticia
10
Pros:

Los XV de mi hija hermoso

2025-09-12 • via Nuitee
L
Leticia • family_with_children
10
Pros:

The pool was great! Rooms were large and quiet.

2025-09-08 • via Nuitee
M
Mauro
4
Pros:

The old hotel needs an update and a refresh.

2025-09-06 • via Nuitee
M
Miguel
10
Pros:

Great location!

2025-08-31 • via Nuitee
G
Gabriel • family
10
Pros:

👍

2025-08-31 • via Nuitee
R
Rigoberto
10
Pros:

Staff was very friendly and helpful, it was quiet and clean

2025-08-24 • via Nuitee
A
Alfredo • partner
10
Pros:

Always a great option when staying in McAllen.

2025-08-16 • via Nuitee
C
Cecilia
10
Pros:

It was very welcoming and safe for me and my family.

2025-08-04 • via Nuitee
V
Veronika • family_with_children
8
Pros:

The property is beautiful and we enjoyed our stay. The breakfast (which is extra) was excellent! The latch to open the cabinet door to the mini fridge was unlatched but I am sure that can fixed easily. They accommodated us with side by side rooms which we really appreciated.

2025-07-29 • via Nuitee
M
Maritza
10
Pros:

The way the room is set up.

2025-07-20 • via Nuitee
V
Vanessa • family
10
Pros:

The only thing we did not like was the breakfast is not free.

2025-07-07 • via Nuitee
T
Tiffany
10
Pros:

Was amazing went there for my daughter birthday she enjoyed it with her lil friends

2025-06-30 • via Nuitee
J
Joseph
10
Pros:

Great hotel and great location.

2025-06-21 • via Nuitee
D
David
10
Pros:

It was a very comfortable stay very enjoyable roomy felt like home away from home

2025-06-09 • via Nuitee
M
melanie
6
Pros:

The hotel has really good potential the rooms were kind of dusty.
I had to be switched to another room because the TV in the master bedroom was broken. However, they did accommodate me and switch me with awesome customer service.
The hotel was very nice in general. Just had a musky smell in the rooms.

2025-06-03 • via Nuitee
J
Jack
10
Pros:

It was a very comforting atmosphere

2025-05-22 • via Nuitee
L
Luis
10
Pros:

Ok

2025-05-10 • via Nuitee