Best Western Mason Inn

Hotels
•
Best Western
7.6 (865 reviews)
9665 South Mason Montgomery Rd , Mason , US
+1 513-336-7911

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient, well-located near restaurants/shopping/attractions
Friendly and helpful staff
Indoor pool and hot tub (popular and open late)
Clean rooms and comfortable beds noted by multiple guests
Good value for the price
Cons:
Hallway odors/overpowering air freshener and occasional musty rooms
Slow check-in, keycard/lockouts and some staff communication issues
Noisy guests/families late at night
Small rooms and bathrooms; shower design can cause wet floors
Breakfast inconsistent (monotonous for some, cold eggs or limited assortment)
Occasional issues with TV/remote, AC performance and slow elevator

Categories

Cleanliness
7
Mixed signals: several guests called rooms and breakfast areas clean and praised housekeeping, but there are reports of musty rooms, an unclean room at check-in, and heavily scented hallways masking odors.
Service
8.2
Generally positive: multiple mentions of friendly, helpful staff and good front-desk interactions; isolated issues include slow check-in and occasional communication problems with staff (e.g., reactivating keycards).
Location
9
Consistently praised: many guests cited an excellent, convenient location near restaurants, shopping and local attractions (Kings Island proximity mentioned).
Room Quality
7
Mixed: comfortable, clean beds reported, but rooms and bathrooms described as small; some rooms had shower drainage/design problems that made floors wet; occasional musty rooms and issues with TV/controls and AC performance.
Amenities
8.4
Strong positives: indoor pool and hot tub are frequently praised (hours noted as convenient); limited public/common spaces and missing channels (Tennis) were minor negatives.
Value for Money
8.6
Viewed favorably: several guests explicitly noted good value for the price and would stay again, making value a clear strength for this property.
Food and Beverage
6.6
Mixed to below average: breakfast described variously as decent or delicious by some, but others reported monotonous offerings, limited assortment, cold eggs and only one meat option.
Overall Experience
6
Overall stay is acceptable to good for many guests (comfortable, pleasant, convenient), but noise at night, occasional cleanliness/odor issues, and some room shortcomings lowered the general impression for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Just 20 minutes from downtown Cincinnati, the Best Western Mason Inn in Ohio offers a relaxing retreat with an indoor pool and hot tub.

Modern Amenities
Each room is equipped with satellite cable TV, a microwave, refrigerator, and coffeemaker. Guests can also enjoy free WiFi access and a daily continental breakfast.

On-Site Facilities
Take advantage of the fitness center, mini-market, and 24-hour front desk during your stay. With additional perks like meeting facilities, laundry services, and free parking, we have everything you need for a comfortable visit.

Ready to experience comfort and convenience at the Best Western Mason Inn? Book your stay now and make the most of your trip!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 865 reviews
Cleanliness: 7
Service: 8.2
Location: 9
Room Quality: 7
Amenities: 8.4
Value for Money: 8.6
Food and Beverage: 6.6
Overall Experience: 6
C
Christopher • couple • us
9
2026-11-06 • via Nuitee
B
Bays-Winslow • family_with_children • us
9
Great hotel and very good value. Will stay here again when in town!
Pros:

The rooms were very clean and inviting. Beds were firm and comfortable. The breakfast was really nice with a good variety of food, and the breakfast area was very clean and welcoming. The staff and manager were professional, helpful, and courteous.

2026-11-05 • via Nuitee
J
Joliff • family_with_children • us
9
Pros:

Cleanliness of the hotel. Smelled amazing. Staff friendly.

Cons:

Scrambled eggs were a little weird.

2026-11-03 • via Nuitee
N
Nicole • family_with_children • us
5
Cons:

Check in was slow and could not pull the curtains over the windows so the lights from the street were shining in.

2026-10-31 • via Nuitee
G
Gabriele2810 • family_with_children • de
8
Best Location
Pros:

Best Location ...breakfast waa ok...everyone was nice

Cons:

We been here a few times before..this time a strange oder was all over the hallway like a very very strong potpourri burned our eyes when we walked in..was only in hallways not in rooms

2026-10-31 • via Nuitee
C
Carrie • solo_traveller • us
7
Given t
Pros:

Clean facilities. Comfortable bed. Decent selection of real breakfast foods. Room lighting offered a good range of options - most hotel rooms are far too dimly lit.

Cons:

Given the nearness of Kings Island, it wasn't a big surprise that giggling families were roaming the halls at 2am. But I could have done without the noise.

2026-10-31 • via Nuitee
A
Ashish • solo_traveller • us
8
It was in a good location and clean property with good facilities.
Pros:

My kids enjoyed the indoor swimming pool the most.

Cons:

Found everything good.

2026-10-26 • via Nuitee
S
Stephanie • couple • us
5
It was OK to stay there if it's just one night it was OK
Pros:

It was OK

Cons:

Next time when you're Booking.com, you should list it that you have to take out a security deposit so people don't get caught off guard and you don't mention it

2026-10-25 • via Nuitee
M
Madison • solo_traveller • us
8
My stay was comfortable, relaxing and convenient
Pros:

I liked how close the property was to where I was traveling to. It was comfortable and I felt safe as someone who travels alone.

Cons:

The way the shower is designed made the entire bathroom floor wet. It doesn’t have anything to keep the water from spilling all over the floor.

2026-10-23 • via Nuitee
B
Brandye • solo_traveller • us
10
2026-10-23 • via Nuitee
J
Judy • couple • us
10
It was a very pleasant stay.
Pros:

Was a very nice to stay clean, breakfast was very good. Would stay there again.

Cons:

Bed was comfortable but a little high

2026-10-20 • via Nuitee
A
Alfik_No1 • solo_traveller • cz
7
Pros:

Vynikající poměr cena/výkon. Pro mé účely ideální poloha.

Cons:

Snídaně jsou jednotvárné, týden jsem jedl v podstatě to samé.

2026-10-19 • via Nuitee
C
Cooper • family_with_children • us
6
Pros:

Location was good

Cons:

Got locked out of the room and the keycards had to be reactivated, staff had issues communicating.

2026-10-14 • via Nuitee
J
JEFFREY • couple • us
9
2026-10-11 • via Nuitee
D
Dyck • solo_traveller • ca
7
Cons:

No conditioner supplied and only one meat served for breakfast

2026-10-09 • via Nuitee
V
Velibor • extended_group • ca
10
2026-10-08 • via Nuitee
D
Dylan • solo_traveller • us
10
2026-10-08 • via Nuitee
J
John • couple • us
7
Convenient to our activities
Pros:

The hallways smelled strongly of vanilla air freshener, hallway carpet a bit dirty/ old, lots of clean windows and people cleaning. It would be nice to be able to sit in breakfast area anytime since there are no community spaces. When we checked in we were given a room that had not been cleaned. Musty smelling room. You need to get Tennis Chanel!

Cons:

Friendly staff, nice to see people cleaning things
No Tennis Channel, musty smell in room, over abundance of air freshener masking musty smell of hallway.

2026-10-08 • via Nuitee
R
Rachel • family_with_children • us
10
2026-10-07 • via Nuitee
C
Cynthia • couple • us
10
Excellent hotel with very helpful staff
Pros:

Clean and well located to many restaurants and shopping

2026-10-07 • via Nuitee