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Facilities
Property facilities
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Meeting rooms
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Fitness facilities
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Car hire
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Sauna
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Designated smoking area
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Street parking
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Concierge service
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Kids' outdoor play equipment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Fitness facilities
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Free airport transportation
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Breakfast available (surcharge)
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Television in common areas
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Meeting rooms
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Playground on site
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Free airport transportation - drop-off
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Airport transportation - pickup (surcharge)
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Free pool cabanas
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Natural pool
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Swimming nearby
Review Highlights
Categories
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Property Description
Experience the vibrant charm of Ho Chi Minh City at New World Saigon Hotel, where comfort meets convenience in the heart of District 1.
Prime Location
Nestled among bustling restaurants and entertainment venues, our hotel is just a short stroll from markets, museums, and cultural sites, making it the perfect base for your city exploration.
Exceptional Accommodations
With 533 well-appointed guestrooms and luxurious suites, guests can unwind in style. Each room is designed with your comfort in mind, ensuring a restful stay.
Dining & Entertainment
Indulge your palate with an all-day casual dining restaurant, savor authentic flavors at our sophisticated Chinese restaurant, or enjoy a vibrant atmosphere in our lounge, perfect for late-night gatherings.
Don't miss the chance to explore the best of Ho Chi Minh City—book your stay at New World Saigon Hotel today!
Please note that from 1 September 2017 onwards, New World Saigon Hotel applies a strict smoking prohibition. In-house guests and visitors are not allowed to smoke in any areas within the hotel's premises. Smoking will incur a cleaning charge, and may be subject to local legal action if enforced by the authorities.
The credit card used to make booking and payment must be presented upon check-in with a valid photo identification of the same name.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 6 years old to 11 years old stay for VND 794,963 per person per night when using an available extra bed.
People 12 years old and over stay for VND 1,554,667 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location. Food was excellent. Lovely pool and gym.
The room including the bathroom was on a smaller size. The resident club was not exactly exclusive. If you wish to sit inside under AC for dinner, you need to get there early.
Staff were great.
We loved this hotel, has all you need, great breakfast and huge pool. The staff were very friendly and helpful. Close to markets where we spent a lot of time. We had a premier room with residents club access, this was fantastic, after being out in the heat we could go to the 10 floor, grab cold drinks and have a bit of a rest, before heading to the pool for a refreshing swim. Of an evening you could also sit back, relax and enjoy some beverages with delicious snacks. We also had a 4pm check out which worked well for our night flight. Would definitely stay again when back in Ho Chi Minh
Loved everything
Stayed in the club rooms. Club lounge was excellent.
This was a fabulous place to stay .. everything about this hotel was fab..
Nothing
Club room / lounge access. Best I’ve ever had.
I like everything in your hotel and bedroom if bathroom more fully renovations , that's good😍
The bathroom hotel is a bit old
Everything was fantastic. The executive level is a perfect addition also.
Nothing
Residence Club
We expected a much higher standard of service from such a large and well-known hotel. As guests, we spend our hard-earned money hoping for a special and comfortable experience, but unfortunately, that was not the case here.
Some of the staff were quite rude and lacked basic respect towards guests, which was disappointing. When you are travelling across the world, you naturally have high expectations, and this hotel did not meet them.
During our second stay, we were given a room with a bath/shower that was extremely high and difficult to climb into—especially concerning for anyone with leg injuries. Facilities like this should be clearly mentioned on booking platforms so guests can make informed decisions.
We also felt uncomfortable with the pressure from staff to upgrade and pay more for our 1st stay. Even during our first stay in the Residence Club, staff attempted to upsell us to a more expensive room, which took away from the overall experience. It was also concerning to witness another family needing to raise their voices before being offered a free upgrade.
Overall, this experience did not meet our expectations, and we would consider choosing a different hotel on our next visit.
The location was perfect. We loved the pool area. The staff were all so friendly and welcoming, eager to assist whenever possible. The room was very comfortable, and the breakfast was excellent, a wide array of different foods and drink. We loved our stay here.
Nothing
The staff, comfort and cleanliness were all unbeatable - perfect service in a beautiful hotel.
Some minor issues: I'm very sensitive to noise and was woken by people in corridors and doors closing. I went to the spa- initially there was nobody at the desk; then a lady came, ignored me and remained on her phone throughout. I left without making any reservation. I thought the bakery offering at breakfast could be improved to include bread rolls and croissants.
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