New World Makati Hotel

Hotels
•
Rosewood Hotels
9 (201 reviews)
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, 1228 , Makati , PH
63-2-8116888

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
One issue with the manager regarding booking dates

Categories

Cleanliness
8.71
Rooms are clean, and smell fresh.
Service
9.68
The staff is incredible, offering attentive and friendly service.
Location
9.22
The hotel is conveniently located near shopping and dining options.
Room Quality
8.67
The rooms are pleasant and super comfortable.
Amenities
8.7
The hotel offers multiple elevators and other conveniences.
Value for Money
8.66
Standard quality for this hotel tier.
Food and Beverage
9.21
Food was delicious with diverse options.
Overall Experience
9.18
The stay was exceptional and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:45

Property Description

Luxurious Spa and Recreation Amenities

Indulge in relaxation with massages and body treatments at the on-site spa. Unwind further at the sauna and fitness center for a rejuvenating experience.

Culinary Delights and Entertainment Venues

Savor delectable meals at Cafe 1228 or opt for 24-hour room service for convenience. Enjoy drinks at the bars/lounges and grab snacks at the cafe for a delightful culinary experience.

Convenient Features and Event Spaces

Benefit from complimentary Wi-Fi, concierge services, and gift shops. The hotel offers a business center, limo service, and ample event space for gatherings. Book your stay now at New World Makati Hotel for a centrally located retreat in Makati.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 201 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
A
arlyn • family
10
Pros:

Staff were respectful and very accessible to restaurants and stores

2025-10-07 • via Nuitee
B
Brian • partner
10
Pros:

Friendly staffs

2025-10-07 • via Nuitee
J
Jack
10
Pros:

Highly recommended

2025-10-07 • via Nuitee
M
Michael • partner
10
Pros:

5 star

2025-10-06 • via Nuitee
H
Hany
10
Pros:

Great location

2025-10-02 • via Nuitee
F
Farouk
6
Pros:

It has met most of these expectations like clean room, great staff and shops nearby but not the Buffetts or room essentials like selections of drinks to choose from which majority of 5-stars hotel will provide.and if course the gym workout equipment were outdated and especially the free waits.

2025-09-30 • via Nuitee
T
Tet • family
6
Pros:

All good except, lighting controls are not individually zoned. Everything is connected to a single master switch so we can’t turn on night lights only if desired. I prefer to sleep with some dimmed lights on but since everything is controlled by master switch, I had to sleep with all lights on.

2025-09-29 • via Nuitee
B
Brad
10
Pros:

I extended

2025-09-28 • via Nuitee
D
dan • friends
10
Pros:

Hotel staff provides brilliant service the minute you enter until you leave!!

2025-09-27 • via Nuitee
N
Nelson
10
Pros:

Excellent location and service is top notch. Would stay again on next trip to Makati.

2025-09-24 • via Nuitee
M
Mary Jane
10
luxury, comfort and warm hospitality
Pros:

Overall, this hotel delivered exceptional service and quality in every way. I would highly recommend it to anyone looking for a comfortable, luxurious, and memorable stay. I’m already looking forward to returning!

2025-09-23 • via Nuitee
J
Jackie • partner
10
Pros:

First time to stay at this hotel and it did not disappoint. I wish we had more time. The staff are friendly and attentive. It’s nearby a high-end shopping and restaurants. Love this hotel we definitely stay again.

2025-09-21 • via Nuitee
B
Brad
10
Pros:

Very enjoyable

2025-09-21 • via Nuitee
A
Adam • partner
10
Pros:

Having gone to Makati more then any other in Manila, this certainly may be one of my favorite properties. The staff alone is incredible, could not walk more then a meter without someone there offering assistance. Very kind and extremly friendly as well. The location too was great being right across from Greenbelt 3 entrance. Food was delicious along with extremly pleasent rooms. Would stay again. On a side note, if you are foreign to the phillipines, a great hotel for any first timer.

2025-09-20 • via Nuitee
D
DIANA
10
Pros:

I just got back from a 7 night stay at the New World Hotel.

2025-09-19 • via Nuitee
N
Nathan
10
Pros:

2025-09-18 • via Nuitee
M
MARIA CRESSIDA • family
10
Pros:

We have been staying at this hotel for a few times now, very convenient location, staff are amazing. Will surely book again!

2025-09-17 • via Nuitee
E
Edgar
10
Business
Pros:

Great location, convenient for my appointment.

2025-09-13 • via Nuitee
S
Sanford
10
Pros:

The service and hospitality here is exceptional—warm smiles, eye contact, and polite bows made a big impression on me. Rooms are clean, smell fresh, and the beds are super comfortable. The staff’s attentiveness and professionalism made my stay a blessing. Truly, the staff is the hotel’s greatest strength and what sets it apart from the rest.

My verdict: 5/5 STARS

2025-09-12 • via Nuitee
J
Jimy • friends
8
Pros:

Breakfast was great, the staff was amazing and the location was very convenient.

2025-09-11 • via Nuitee