Sure Hotel by Best Western Turin City Centre

Hotels
•
Best Western
8.9 (53 reviews)
Via Assietta 3, Turin, TO, 10128 , Turin , IT

Pets allowed

Facilities

Elevator
Breakfast available (surcharge)
Smoke-free property
Wheelchair accessible parking
Self parking (surcharge)
Banquet hall
Garage
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Free WiFi
See all facilities

Review Highlights

Pros:
Excellent location near train station and downtown
Friendly, attentive staff
Plentiful, good breakfast
Rooms and bathrooms generally clean
Cons:
Ongoing renovation (elevators/works) causing inconvenience
Parking extra cost and confusion; reported as expensive
Some rooms dated; reports of AC leak and thin walls
Area felt somewhat insecure/untidy to some guests

Categories

Cleanliness
9.2
Multiple reviews note rooms and bathrooms as clean and towels/linen in good condition; generally described as 'pulito'/'propreté impeccable'.
Service
9.6
Staff repeatedly described as kind, attentive and helpful (assistance at reception, upgrades and complimentary remedies for issues).
Location
9.8
Very strong positive consensus: excellent location close to the train station and within walking distance of downtown and attractions.
Room Quality
7.6
Mixed: some spacious/modern rooms and a suite upgrade mentioned, but several reports of dated decor, thin walls, an AC leak and noise issues.
Amenities
7.8
Amenities impacted by ongoing renovation (elevators being worked on); parking available for a charge but there is confusion/extra cost reported.
Value for Money
8.4
Mixed impressions: some callers note good value while at least one review described the property as overpriced (especially parking); compensation was offered in one case.
Food and Beverage
9.4
Breakfast repeatedly described as plentiful, abundant and of good selection — a clear positive across reviews.
Overall Experience
9.4
Overall positive experiences dominate (friendly staff, great location, good breakfast and cleanliness), tempered by renovation-related inconveniences and occasional room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access and the option for babysitting services during your stay.

Buffet Breakfast: Start your day right with a delicious buffet breakfast available daily for a fee from 7:30 AM to 10:00 AM.

Featured Amenities: Benefit from a business center, a 24-hour front desk, and luggage storage services during your time at Sure Hotel by Best Western Turin City Centre.

Book a stay at Sure Hotel by Best Western Turin City Centre and experience the heart of Turin, just a short walk from iconic attractions like Piazza San Carlo and the Egyptian Museum Torino.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TRN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in lb is 33

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.9
Based on 53 reviews
Cleanliness: 9.2
Service: 9.6
Location: 9.8
Room Quality: 7.6
Amenities: 7.8
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.4
L
Leandri • family
8
Pros:

bellissima posizione a 3 minuti da Porta Nuova, personale gentile, buona colazione, arredamento un po datato ma comunque pulito

2025-10-03 • via Nuitee
G
Gregory • partner
10
Pros:

Staff very attentive, the vicinity to the main station and downtown is exceptional

2025-10-02 • via Nuitee
A
Antonino
10
Pros:

Comodo

2025-10-01 • via Nuitee
L
Laurent
10
Pros:

Un peu de délai pour avoir la chambre mais surclassement dans une belle suite. Très bon lit confortable. et linge de bain. Personnel sympathique. Hôtel proche de tout. Nous reviendrons.

2025-09-28 • via Nuitee
E
ELOISA
8
Great location
Pros:

The location was perfect, the room was spacious and clean. Breakfast was plentiful. The hotel was under construction so the elevator was not working and we were told parking cost was the same in the hotel and in the city which was not, we paid over twice the amount in the city. We were given a free breakfast and one free night for the inconveniences. So besides the construction it is a great place to stay.

2025-09-26 • via Nuitee
D
David
2
Pros:

The hotel is under going renovation is over priced and in not a nice area .
I use between 80 and 100 hotels a year and this experience was exceptionally poor.

2025-09-23 • via Nuitee
H
HUGO
10
Muy buena opción para conocer
Pros:

Preciosa ciudad. Con mucha historia, lugares excelentes y hermosos edificios antiguos y sus calles

2025-09-21 • via Nuitee
R
Roberto
10
Pros:

.

2025-09-20 • via Nuitee
E
Ellen
8
Great location by train station
Pros:

2nd time here in a week, better this time as far as the room goes. Elevators being worked on, so just one working. Taking the stairs from 2 floor.

2025-09-18 • via Nuitee
A
Anja • partner
10
Pros:

Schönes und modernes Zimmer. Sauberes Bad. Freundliches Personal. Gutes Frühstück mit guter Auswahl.

2025-09-17 • via Nuitee
E
Ellen
8
Ok for a couple night stay. Good location
Pros:

A bit dated but a good value. Our room, 305, had a leak from the AC that ran under the bed to the nightstand. Didn’t see the water u til morning and had a few soaked items. Put a towel down to soak up the water. Put all our personal items up higher for the second night.

2025-09-08 • via Nuitee
W
WATARU
10
Pros:

対応が良かった

2025-09-07 • via Nuitee
D
Dr Selwyn
10
Pros:

The staff were very kind and attentive. I highly recommend this hotel. The location of the hotel is wonderfull as it is close to a train station, supermarket, restaurants, and within walking distance to most tourist attractions

2025-09-06 • via Nuitee
V
Verified traveler
8
Viaggio a Torino
Pros:

Hotel molto buono, con personale gentile e disponibile. La posizione è ideale e la colazione, abbondante e gustosa. Unico aspetto da migliorare, le pareti un po’ sottili, che riducono la sensazione di intimità.

2025-09-02 • via Nuitee
T
Thierry
8
Une bonne base pour visiter Turin
Pros:

Propreté impeccable notamment dans la salle d'eau, les serviettes et les draps.
La salle de petit déjeuner est un peu trop sonore. L'aide au service est de bon niveau.

2025-08-30 • via Nuitee
A
Adriana • family_with_children
10
Pros:

They are undergoing renovation, you can tell the building is really old and it's not in Google maps under the name of Sure Hotel etc etc .But for that same reason you can tell the staff is really trying to share the hotel new vision; super friendly, efficient and attentive. Brand new broom, that works well.

Besides that, the location it's perfect. Close to the station and nice streets for dining.

If you come with a car, they have private parking for extra charge.

Will definitely come back for future journeys

2025-08-29 • via Nuitee
S
Stella • partner
10
Pros:

Hotel in posizione strategica, a un passo dalla stazione e dal centro che può essere raggiunto con una piacevole passeggiata. Apprezzabili la pulizia, l'allestimento della stanza e la colazione.

2025-08-27 • via Nuitee
V
Vic • family
10
Pros:

Fabulous stay in a perfect area

2025-08-27 • via Nuitee
D
Dani • partner
10
Pros:

El hotel y el servicio ofrecido por el personal (recepción, desayuno, limpieza, . . .) ha sido excelente. Han sido en todo momento muy amables y dispuestos a solucionar las dudas.

El único tema a comentar es la ubicación, correcta por su localización para ir al centro, pero en general, la zona daba una cierta sensación de inseguridad y suciedad.

2025-08-26 • via Nuitee
A
Anabel Valeria • family
10
Pros:

Todo bien limpio y accesible

2025-08-23 • via Nuitee