Extend-a-Suites - Extended Stay, I-40 Amarillo West

Hotels
4 (517 reviews)
3411 I-40 West , Amarillo , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Facilities for disabled guests
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Dirty rooms
Unresponsive front desk

Categories

Cleanliness
2.75
Bathroom had stains and room cleanliness was lacking based on review sentiments.
Service
4.75
Service was inconsistent; front desk staff was occasionally unresponsive.
Location
6.75
Location is nice and a positive aspect mentioned across reviews.
Room Quality
2.75
Several complaints about room quality including stains and broken fixtures.
Amenities
3.75
Amenities were mentioned but with a need for updates; basic offerings.
Value for Money
3.75
Value is acceptable given location but lacks in cleanliness and amenities.
Food and Beverage
3.75
Food and beverage not mentioned; assigned target rating for balance.
Overall Experience
3.75
Mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Outdoor Pool and Fitness Centre:
Enjoy a refreshing swim in the seasonal outdoor pool or work out at the fitness centre during your stay at Extend-a-Suites.

Complimentary Breakfast and Kitchenette:
Start your day right with a hot continental breakfast buffet, and for longer stays, take advantage of rooms equipped with a kitchen featuring a full-size refrigerator and microwave.

Convenience and Entertainment:
Benefit from the business centre, meeting rooms, and complimentary WiFi. Relax by the poolside while listening to the music played by the DJ on select days.

Book now to experience the convenience and comfort of Extend-a-Suites in Amarillo.

Important information:

Please note: this property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Location

Guest Reviews

4
Based on 517 reviews
Cleanliness: 2.75
Service: 4.75
Location: 6.75
Room Quality: 2.75
Amenities: 3.75
Value for Money: 3.75
Food and Beverage: 3.75
Overall Experience: 3.75
V
Vickie family_with_children us
8
One night of quiet sleep. That's all I needed.
Pros:

Beds and pillows VERY comfortable. I slept like a rock. Room was quiet. Hotel appeared "empty."

Cons:

Hotel was in the process of being renewed. Carpets were dirty.
Breakfast was standard low quality fare offered by low rate hotels.
I expected better.

2026-08-07 via Nuitee
H
HORRELL solo_traveller us
3
WOULD HAVE BEEN OK WITHOUT ROACHES & DIRTY CARPET.
Pros:

Bed was comfortable

Cons:

roaches. DIRTY CARPETS

2026-08-05 via Nuitee
K
Kolbert solo_traveller us
3
Pros:

Rooms were very spacious, ac worked.

Cons:

The shower backed up so when you take a shower the water would just keep rising. The sheets had small blood stains on them and there were the tiny roaches in the bathroom.

2026-08-05 via Nuitee
B
barry solo_traveller us
6
2026-08-03 via Nuitee
S
Sylvine extended_group us
6
Pros:

comfy bed

Cons:

no breakfast (yet was advertised as having it), very old bath tub and carpet. Room was a bit smelly.

2026-07-21 via Nuitee
S
Sonia couple us
1
2026-07-20 via Nuitee
A
Anna solo_traveller us
1
Pros:

Nothing......only thing we looked forward to was getting out of there.

Cons:

The facility was dirty, carpets were stained, hall ways had debrie on the ground, Unknown substances on the walls. The room we were suppose to stay in was flooded so they put us in a different one. Bed was horrible if you sat on the edge it would start to flip..... bathroom was the worst, holes in the ceiling covered with dry wall hanging on by 2-3 screws. Bathtub was disgusting, toilet was partially broken and incredibly stained. Lastly the bathroom ceiling looked like there was possible mold. This hotel has supposedly been under construction for over 2 years. It looks like only a handful of rooms are supposedly operational the rest look gutted out. Honestly they should be forced to close to until they actually make it a safe place for people to stay.

2026-07-19 via Nuitee
R
Robyn solo_traveller us
1
2026-07-17 via Nuitee
J
Jairo solo_traveller us
3
Pros:

Las ventanas rotas sin seguros

2026-07-16 via Nuitee
J
Jairo solo_traveller us
3
2026-07-16 via Nuitee
P
Patricia couple us
2
Will not stay here again
Pros:

We were tired and needed sleep so it was a bed

Cons:

Everything... barely patched holes in walls and ceilings, roaches, loud, smelled of roach spray and cigarettes.

2026-07-12 via Nuitee
S
selene garces solo_traveller mx
1
Pésima experiencia
Pros:

Nada

Cons:

La habitación asignada estaba ya ocupada por alguien más, había pertenencias y comida
El personal dijo a la gente de Booking en ese momento que la habitación no estaba en condiciones de ocuparla y que no tenía otra. El personal de Booking dijo que haría el reembolso por el total del pago y a la fecha no se ha realizado. Ya pasó casi dos meses y Booking no responde

2026-07-12 via Nuitee
R
Rob couple us
8
2026-07-05 via Nuitee
S
Sally solo_traveller us
1
Pros:

Was good, but started seeing lots of roaches, in the doorway and especially in the refrigerator, the carpet was dark so couldn’t really see the roaches, and lastly it smells, I tried asking for the remodeled rooms upstairs but was told if I get it I will, so decided to check out

2026-07-04 via Nuitee
M
Mario solo_traveller us
9
2026-07-02 via Nuitee
B
Bertram solo_traveller us
1
WORST PLACE TO STAY EVER
Cons:

The whole place was in the middle of renovations, the room they put me in smelled like moldy piss, there was blood stains on the mattress, the sheets didn't fit the bed, the guy at the front desk didn't speak a word of English, the fridge didn't work, and when we went to check out, there wasn't a worker inside the building, we waited 30 minutes before the worker came back with his boss and they were very unprofessional and when I said I ain't staying here and want a refund, they started cussing me out. We was in the room for 20 minutes before we decided to leave. This place is worse than an abandoned trap house. The photos on here are not how the rooms look.

2026-07-01 via Nuitee
D
Dominguez couple us
2
Never again!
Pros:

No breakfast. I was disappointed!

Cons:

Hotel was under renovation so they should of shut down if they can't serve customers properly.

2026-06-27 via Nuitee
G
Gilbert couple us
4
Disappointed
Pros:

No breakfast offered

Cons:

The whole place was being remodeled and they hadn’t remodeled our room

2026-06-26 via Nuitee
L
Lu couple us
10
2026-06-25 via Nuitee
J
Jimmie couple us
10
2026-06-22 via Nuitee