Extend-a-Suites - Extended Stay, I-40 Amarillo West

Hotels
4 (483 reviews)
3411 I-40 West , Amarillo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great staff
Nice location
Cons:
Dirty rooms
Unresponsive front desk

Categories

Cleanliness
2.75
Bathroom had stains and room cleanliness was lacking based on review sentiments.
Service
4.75
Service was inconsistent; front desk staff was occasionally unresponsive.
Location
6.75
Location is nice and a positive aspect mentioned across reviews.
Room Quality
2.75
Several complaints about room quality including stains and broken fixtures.
Amenities
3.75
Amenities were mentioned but with a need for updates; basic offerings.
Value for Money
3.75
Value is acceptable given location but lacks in cleanliness and amenities.
Food and Beverage
3.75
Food and beverage not mentioned; assigned target rating for balance.
Overall Experience
3.75
Mixed experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:51

Property Description

Outdoor Pool and Fitness Centre:
Enjoy a refreshing swim in the seasonal outdoor pool or work out at the fitness centre during your stay at Extend-a-Suites.

Complimentary Breakfast and Kitchenette:
Start your day right with a hot continental breakfast buffet, and for longer stays, take advantage of rooms equipped with a kitchen featuring a full-size refrigerator and microwave.

Convenience and Entertainment:
Benefit from the business centre, meeting rooms, and complimentary WiFi. Relax by the poolside while listening to the music played by the DJ on select days.

Book now to experience the convenience and comfort of Extend-a-Suites in Amarillo.

Important information:

Please note: this property does not accept reservations from local residents.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4
Based on 483 reviews
Cleanliness: 2.75
Service: 4.75
Location: 6.75
Room Quality: 2.75
Amenities: 3.75
Value for Money: 3.75
Food and Beverage: 3.75
Overall Experience: 3.75
C
Cade • couple • us
1
2026-02-13 • via Nuitee
J
Jose • couple • us
3
2026-01-19 • via Nuitee
M
Mryanda • couple • us
1
Horrible
Pros:

Location is nice

Cons:

Bathroom had piss stains in the toilet, room was dirty, hall had dirty ripped carpet, never anyone at the front desk, had to ask for more pillows because there was 2 barely big enough for your head

2025-12-05 • via Nuitee
J
Jose • solo_traveller • us
10
2025-11-16 • via Nuitee
D
David • couple • us
4
2025-11-05 • via Nuitee
B
Bryan • family
2
Pros:

We booked 2 rooms online at 12am October 6th planning on sleeping a few hours and checking out around 6am that same morning.
The clerk was asleep when we walked in. 4 hours later he knocks on our doors wakes us up and tells us we have to pay an additional 25 dollars per room because we checked in before 3 pm and then charged us for a full 24 hour.
The one room didn’t have a working smoke detector ,it was taken apart and had a peice of paper towel stuck inside it. Bathrooms were filthy as was the room.
DO NOT STAY HERE.

2025-10-11 • via Nuitee
H
Hilario Holguin • couple • us
1
Bad experience
Pros:

Bed was comfortable

Cons:

Shower had a big hole on the roof carpet was so stained and the day front desk help was on drugs and the night person was even worst

2025-10-05 • via Nuitee
R
Rashaad
4
Pros:

The hallway carpet is terrible dirty, you can hear people in the next room l, the front desk person was asleep at the desk, dont stay here. There were holes on the sheets.

2025-08-28 • via Nuitee
R
Rene
10
Two thumbs up
Pros:

Great staff and clean rooms.

2025-08-22 • via Nuitee
K
Kim
8
Pros:

Shower needs updated

2025-08-16 • via Nuitee
E
Emily
6
Pros:

Unable to use shower as faucet was broken

2025-07-26 • via Nuitee
T
Tony • couple • us
6
2025-07-21 • via Nuitee
D
Denise • family
10
Pros:

Curtains are full of holes

2025-07-20 • via Nuitee
B
Brenda • couple • us
10
2025-07-19 • via Nuitee
H
Hernandez • couple • us
5
Pros:

Great staff!

Cons:

Needs updates

2025-07-18 • via Nuitee
V
Verified traveler
2
Pros:

I recommend not to stay very dirty

2025-07-09 • via Nuitee
J
Jody • family
2
Pros:

The staff was very rude

2025-07-09 • via Nuitee
S
Stephanie • family_with_children
2
Pros:

The manager, i dont even know how she got her job! She blamed us for our dog barking even though we proved it was coming from another room, barged in our room yelling at us and being completely unprofessional and than kicked us out without refunding any of our $500 we paid to stay there, even though there was no damage to the room. Than the property was unsafe due to them renovating the top floor. I will be reporting this place and i see why they dont do much business

2025-07-07 • via Nuitee
V
Verified traveler
6
Pros:

The stay was ok. The bed was clearly needing to be replaced. I could feel the springs. And the bathroom had a very dim light so I had to keep the door open to see. Other than that, I didn't have any issues.

2025-07-07 • via Nuitee
S
Stephanie • family_with_children
2
Pros:

The manager was extemely rude, yelling and cussing at us. Accused our dog of barking all night when I literally went to the front desk while the other rooms dog was barking for an hour straight and they didnt care. We paid for a week and didnt damage the room and got none of our money back. And their night clerk sleeps all night and acts like its a bother when you wake him up for something. I would highly recommend not staying here! I will be reporting this to the BBB.

2025-07-07 • via Nuitee