Comfort Inn & Suites Staunton

Hotels
•
Comfort
8 (493 reviews)
1302 Richmond Avenue , Staunton , us
+1 540-324-2727

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable bed
Cons:
Cleanliness issues
Outdated room decor
Limited breakfast options

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues including dirty bathrooms and bugs.
Service
9.5
Staff was friendly and helpful; positive sentiments about service.
Location
9
Convenient location for travelers with easy access to highway.
Room Quality
8
Rooms are described as convenient but some are outdated and have cleanliness issues.
Amenities
7.5
Basic amenities available; some complaints about missing items like hair dryers.
Value for Money
8
Mixed sentiments on pricing relative to quality; some consider it overpriced.
Food and Beverage
7
Complaints about breakfast options and quality.
Overall Experience
8.5
General consensus of satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:31

Property Description

Prime Location and Nearby Attractions
Located in the heart of the Shenandoah Valley and surrounded by the stunning Blue Ridge Mountains, Comfort Inn offers easy access to top attractions like the Frontier Culture Museum and the scenic Blue Ridge Parkway.

Abundant Amenities
Enjoy a comfortable stay with free breakfast, high-speed Internet, and a refreshing outdoor pool. Business travelers will appreciate the convenience of voice mail, fax services, and proximity to local companies.

Cozy Guest Rooms
Relax in spacious rooms equipped with all the essentials, including refrigerators, microwaves, and coffee makers. Plus, the hotel is pet-friendly for your convenience. Experience comfort and convenience at Comfort Inn – book your stay now!

Important information:

Please note local guests from Staunton, VA zip codes cannot be accommodated at this property, except in special circumstances with advance approval.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Location

Guest Reviews

8
Based on 493 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
M
mark • couple • us
4
I will never stay there again.
Pros:

The ladies behind the counter were very helpful in adjusting my room for a pet, BOOKING did not list a pet in my reservation. The room was quiet and the beds were comfortable.

Cons:

The coffee was terrible, the food was ok but nothing to brag about. The TV was stuck on one weather channel from AZ, it reminded me of the 60's the furniture also was from the 60's, the finish was pealing. The State flag was above the American flag, that was totally UNSAT.

2026-08-22 • via Nuitee
C
Claudia • couple • us
6
Pros:

Location is great and staff was good

Cons:

My booking wasn’t listed but I had a reservation with booking.com. Luckily I was able to still get a room despite the booking not being found

2026-08-14 • via Nuitee
F
Francis • solo_traveller • us
6
Pros:

Location

Cons:

Small bathroom and the shower pressure.

2026-08-14 • via Nuitee
K
Kelly • family_with_children • us
5
2026-08-10 • via Nuitee
M
Merri • family_with_children • us
7
Clean, comfortable and good location.
Pros:

Clean, comfortable, right off our route

Cons:

Pool was closed. Tv was not hooked up.

2026-07-19 • via Nuitee
B
Bernard • solo_traveller • us
6
Pros:

The evening staff was very friendly

Cons:

The room had a very musty smell. The beds and surfaces had like a musty feel

2026-07-18 • via Nuitee
C
Cindy • family_with_children • us
9
It was great I would happily stay there again
Cons:

The pillows are too small

2026-07-16 • via Nuitee
C
Claudia • couple • us
8
2026-07-14 • via Nuitee
D
David • couple • us
10
2026-07-13 • via Nuitee
R
Robert • family_with_children • us
10
2026-07-12 • via Nuitee
J
Judi • couple • us
8
Pros:

The breakfast had many delicious choices.

Cons:

Nothing

2026-07-08 • via Nuitee
S
Saadia • solo_traveller • pk
7
2026-07-07 • via Nuitee
M
Matt & Debi • solo_traveller • us
9
Pros:

Location close to interstates

Cons:

Breakfast needed cut fruit selection

2026-07-07 • via Nuitee
J
James • solo_traveller • us
8
2026-07-04 • via Nuitee
L
L M • couple • us
5
It was convenient and it was inexpensive, so it provided us with a night to rest after a long drive
Pros:

The breakfast was average. The staff was extremely pleasant and helpful. They get high grades.

Cons:

The facility certainly needs a makeover, it is dated. Even just a little trim paint in the hallways would be a big improvement.

2026-07-02 • via Nuitee
A
Angela • family_with_children • us
7
2026-07-02 • via Nuitee
R
Rika • couple • us
1
Not recommend at all
Pros:

The receptionist welcomed us in a friendly manner.

Cons:

We stayed at 3 different Comfort Suites in different states, 3 nights in a row. This one was unbelievably disappointing. The worst management. The bed sheet had some holes. There were no shampoo and bar of soup, nothing. There were pieces of hair in the bathtub. The room was very small compared with other two. A cleaning person knocked our door in the morning even though we put the "let us sleep" sign on the doorknob. She was the person who cleaned the room a day before too. So I told her about some amenities were not prepared and how bathroom was uncleaned, but she didn't seem care at all. It was very ironic that they put a farmed cheap art says "Focus on Good" on the bathroom wall.

2026-07-02 • via Nuitee
S
Sherri • solo_traveller • us
10
2026-07-01 • via Nuitee
K
Kaczynski • solo_traveller • us
8
Not as good as expected
Pros:

We have always stayed here when traveling home from vacation in Georgia. This stay was not as good as others...we did like the staff and comfortable beds.

Cons:

I didnt like the fact that bathroom had 2 conditioners and no shampoo. The hairdryer has sticky gunk all over it. The elevator was dirty and the breakfast was not great

2026-06-30 • via Nuitee
A
Alex • solo_traveller • us
9
Pros:

Comfortable beds, decent breakfast, super friendly staff.

Cons:

The bathrooms are a bit small, and the pool was closed.

2026-06-14 • via Nuitee