Comfort Inn & Suites Staunton

Hotels
•
Comfort
8 (461 reviews)
1302 Richmond Avenue , Staunton , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable bed
Cons:
Cleanliness issues
Outdated room decor
Limited breakfast options

Categories

Cleanliness
6.5
Multiple mentions of cleanliness issues including dirty bathrooms and bugs.
Service
9.5
Staff was friendly and helpful; positive sentiments about service.
Location
9
Convenient location for travelers with easy access to highway.
Room Quality
8
Rooms are described as convenient but some are outdated and have cleanliness issues.
Amenities
7.5
Basic amenities available; some complaints about missing items like hair dryers.
Value for Money
8
Mixed sentiments on pricing relative to quality; some consider it overpriced.
Food and Beverage
7
Complaints about breakfast options and quality.
Overall Experience
8.5
General consensus of satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:31

Property Description

Prime Location and Nearby Attractions
Located in the heart of the Shenandoah Valley and surrounded by the stunning Blue Ridge Mountains, Comfort Inn offers easy access to top attractions like the Frontier Culture Museum and the scenic Blue Ridge Parkway.

Abundant Amenities
Enjoy a comfortable stay with free breakfast, high-speed Internet, and a refreshing outdoor pool. Business travelers will appreciate the convenience of voice mail, fax services, and proximity to local companies.

Cozy Guest Rooms
Relax in spacious rooms equipped with all the essentials, including refrigerators, microwaves, and coffee makers. Plus, the hotel is pet-friendly for your convenience. Experience comfort and convenience at Comfort Inn – book your stay now!

Important information:

Please note local guests from Staunton, VA zip codes cannot be accommodated at this property, except in special circumstances with advance approval.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 461 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8.5
K
Katelyn • family_with_children • us
10
2026-04-15 • via Nuitee
J
James • couple • us
9
Cons:

Soda machines did not work

2026-04-11 • via Nuitee
K
Kelly • couple • us
3
Location was good but property itself was not clean at all.
Pros:

Location

Cons:

Not clean at all

2026-04-06 • via Nuitee
J
James • solo_traveller • us
10
2026-04-03 • via Nuitee
G
Gordon • couple • us
10
Good
Pros:

Good place

Cons:

????????

2026-03-27 • via Nuitee
Y
york • couple • us
7
Pros:

Staff was very friendly and accommodating.

2026-03-23 • via Nuitee
S
syharding • family_with_children • us
8
2026-03-10 • via Nuitee
P
PAandAZ • Couples • Weatherford, Texas
8
Good night's sleep
Pros:

Room was clean, bed comfortable, tv/wifi worked, shower was good. Maybe had a wind storm roll through recently as a chair was in the pool, pool cover torn, broken umbrella lying outside the pool area. Minimal walking areas for dogs. No hot breakfast as advertised--other than waffles. "Waiting for the truck to come" was the excuse (poor planning). Cool coffee maker tho.

2026-03-03 • via Tripadvisor
Z
zhongkaiwu • couple • cn
8
2026-03-03 • via Nuitee
M
Maximilian • couple • us
6
2026-02-26 • via Nuitee
B
Bradley • solo_traveller • us
5
Pros:

The only good thing about it was the handicap equipment in the bathroom.

Cons:

The room was small for it being a suite.

2026-01-31 • via Nuitee
D
David • family_with_children • us
4
Convenient, but definitely wouldn't stay here again
Pros:

Location was convenient to the interstate

Cons:

The hallways and rooms smelled moldy. Very strong, bad smells.

2026-01-19 • via Nuitee
M
melissa • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Ron • solo_traveller • us
6
2026-01-19 • via Nuitee
B
Becky • extended_group • us
2
It was a short stay. Had to switch my room because the first room smelled
Pros:

Convince to route 81

Cons:

The rooms smelled. The carpet was gross. I feel everything needed to be updated with the hotel. Keys didn’t work for a couple of the guest, myself included

2026-01-19 • via Nuitee
E
Edward • solo_traveller • us
8
I did have a comfortable stay and the staff were very pleasant.
Pros:

N/A

Cons:

The duvet cover was a little worn; had some tan stains as if it was slightly worn.

2026-01-19 • via Nuitee
H
Howard • couple • us
7
Pros:

The breakfast was very good and the location was perfect.

Cons:

It was a little worn and could use some updating.

2026-01-19 • via Nuitee
S
Stephen • couple • us
10
2026-01-19 • via Nuitee
R
Robert • couple • us
8
2026-01-19 • via Nuitee
M
Maggie • couple • us
9
Comfy bed
Pros:

Easy on and off to highway

Cons:

Mold in shower and hard/scratchy towels

2026-01-19 • via Nuitee