Holiday Inn Express Spokane-Downtown by IHG

Hotels
Holiday Inn Express
9 (762 reviews)
North 801 Division Street , Spokane , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.33
Some reviews note issues with cleanliness, particularly regarding the housekeeping details and old rooms.
Service
9.3
Overall, the staff is frequently praised as friendly and helpful.
Location
9.34
The location is repeatedly highlighted as convenient and well-situated.
Room Quality
8.29
There are mentions of saggy mattresses and outdated rooms, which detracts from the overall quality.
Amenities
9.32
The property is noted for good breakfast options and thoughtful amenities.
Value for Money
8.78
Most guests feel they received good value for their stay, despite some room quality issues.
Food and Beverage
9.33
Breakfast options are highlighted as great and well-received by guests.
Overall Experience
9.3
Guests generally enjoyed their stay, reporting positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:25

Property Description

Convenient Location near Spokane Convention Center
Located just an 8-minute walk from the Spokane Convention Center, the Holiday Inn Express Spokane-Downtown offers comfortable and spacious rooms with modern amenities.

Amenities for a Relaxing Stay
Each room is equipped with free Wi-Fi, a flat-screen TV, DVD player, microwave, refrigerator, and a large work desk. Guests can unwind on the large outdoor patio with barbecue facilities or stay active at the on-site gym.

Complimentary Services and Nearby Attractions
Enjoy a daily breakfast, access the business center, and grab snacks from vending machines. With Gonzaga University nearby and The Children’s Museum of Spokane a short drive away, there's something for everyone at this convenient hotel.

Book your stay at the Holiday Inn Express Spokane-Downtown for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 762 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
Manuel extended_group it
9
2026-07-23 via Nuitee
D
Deborah extended_group us
7
Cons:

It was very outdated and could have used some remodeling. The exterior looks very nice, but the interior could use some updating.

2026-07-20 via Nuitee
A
Alicia solo_traveller ca
10
Pros:

All of the completely food was amazing and made our stay extra nice.

2026-07-20 via Nuitee
N
NAVEENKUMAR couple us
1
2026-07-19 via Nuitee
S
Sintique family_with_children us
9
Great stay
Pros:

The overall experience was great

2026-07-18 via Nuitee
J
Justean couple us
8
2026-07-11 via Nuitee
S
Sui-Ying extended_group us
9
2026-07-11 via Nuitee
N
Nichole solo_traveller us
10
2026-07-08 via Nuitee
A
Andreas solo_traveller de
9
Gerne wieder.
Pros:

Schönes Hotel in guter Lage.

2026-07-06 via Nuitee
B
Brandi extended_group us
3
Not worth the price.
Pros:

The location was the only benefit for the price of the stay.

Cons:

The price, the quality of the facilities/aesthetic, the lack of cleanliness, the lack of response when these findings were discovered, the quality of the food and again, the price for sub-par a stay.

2026-07-03 via Nuitee
S
Serena couple us
10
2026-07-03 via Nuitee
H
Heidi solo_traveller us
8
2026-06-29 via Nuitee
A
Arthur solo_traveller us
10
2026-06-19 via Nuitee
J
Jamilah solo_traveller us
9
Pros:

Staff was lovely and it was easy to check in and the room was clean and comfortable, and it was in a convenient location for where I was needing to travel to in the city

2026-06-15 via Nuitee
C
Christine solo_traveller us
8
Pros:

Staff was very friendly.

Cons:

Rooms were dark. Breakfast was scarce and mediocre.

2026-06-11 via Nuitee
H
Heather M solo_traveller us
10
Pros:

The front desk person was personable and helpful. Breakfast was generously appointed and lots of diverse options. Closeness to downtown River Park was great - just a scooter ride away! (If you do rent a scooter - I'd do the monthly rate. Hourly gets really expensive.) The restaurant across the street diagonally has a great happy hour and a deck overlooking the river and trail.

2026-06-08 via Nuitee
E
Erin couple us
7
Great place for short stay close to the park and City Center
Pros:

I love the location and comfort of this hotel. Friendly staff and perfect for traveling with my small dog.

Cons:

The noise level. Honestly this is my favorite place to stay in Spokane (especially off season mid week) it is very noisy however. Thin walls and street noise.

2026-06-08 via Nuitee
O
Obada solo_traveller us
9
Pros:

Location is walking distance from downtown

Cons:

The hotel is older

2026-06-05 via Nuitee
R
Ruthven couple us
6
2026-06-04 via Nuitee
Y
Yadira family_with_children us
7
2026-06-01 via Nuitee