Holiday Inn Express Spokane-Downtown by IHG

Hotels
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Holiday Inn Express
9 (722 reviews)
North 801 Division Street , Spokane , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
8.33
Some reviews note issues with cleanliness, particularly regarding the housekeeping details and old rooms.
Service
9.3
Overall, the staff is frequently praised as friendly and helpful.
Location
9.34
The location is repeatedly highlighted as convenient and well-situated.
Room Quality
8.29
There are mentions of saggy mattresses and outdated rooms, which detracts from the overall quality.
Amenities
9.32
The property is noted for good breakfast options and thoughtful amenities.
Value for Money
8.78
Most guests feel they received good value for their stay, despite some room quality issues.
Food and Beverage
9.33
Breakfast options are highlighted as great and well-received by guests.
Overall Experience
9.3
Guests generally enjoyed their stay, reporting positive experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:25

Property Description

Convenient Location near Spokane Convention Center
Located just an 8-minute walk from the Spokane Convention Center, the Holiday Inn Express Spokane-Downtown offers comfortable and spacious rooms with modern amenities.

Amenities for a Relaxing Stay
Each room is equipped with free Wi-Fi, a flat-screen TV, DVD player, microwave, refrigerator, and a large work desk. Guests can unwind on the large outdoor patio with barbecue facilities or stay active at the on-site gym.

Complimentary Services and Nearby Attractions
Enjoy a daily breakfast, access the business center, and grab snacks from vending machines. With Gonzaga University nearby and The Children’s Museum of Spokane a short drive away, there's something for everyone at this convenient hotel.

Book your stay at the Holiday Inn Express Spokane-Downtown for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 722 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
Y
YULIIA • family_with_children • us
8
Pros:

Good hotel, excellent location in the city center.

2026-03-25 • via Nuitee
M
Mark • family_with_children • us
10
Good hockey hotel
Pros:

Great location

2026-03-24 • via Nuitee
M
Mark • family_with_children • us
10
Pros:

Room

Cons:

Nothing

2026-03-23 • via Nuitee
J
Jamie • family_with_children • us
10
2026-03-17 • via Nuitee
H
Heather • family_with_children • us
9
2026-03-12 • via Nuitee
T
Tori • family_with_children • us
10
2026-03-05 • via Nuitee
A
Angela • family_with_children • us
10
Excellent stay love staying at the castle on the hill
Pros:

It was very good! Definitely filling and good selection.

Cons:

N/A

2026-03-02 • via Nuitee
D
Derek • extended_group • us
10
Clean, beautiful, and pet friendly
Pros:

Beautiful motel close to town. They accommodate pets!- actually have an outside door to the room to take the puppy potty! Breakfast had so many options- a win for everyone. Also, BEST coffee at a motel I've had yet.

Cons:

Signs or help finding/knowing about the puppy area.

2026-02-27 • via Nuitee
D
Diane • family_with_children • us
10
2026-02-27 • via Nuitee
M
Michael • solo_traveller • us
10
2026-02-23 • via Nuitee
P
PORCH • couple • us
10
Great location. Easy walk to restaurants and close to Gonzaga University.
Pros:

Location, restaurants in walking distance along with close location to Gonzaga University...

2026-02-12 • via Nuitee
D
David • extended_group • gb
6
2026-02-09 • via Nuitee
A
Andrea • family_with_children • us
6
Pros:

Comfortable beds. Nice location.

Cons:

We were taking grandson to hockey game and front desk had no information on how much parking would be. Suggested we walk. We are disabled. Asked cleaning staff but none of them spoke English. Breakfast was not great. Elevator was Ricketts. Parking for hotel was a nightmare.

2026-02-09 • via Nuitee
N
Nicole • family_with_children • us
8
Cons:

Parking area is challenging with large trucks/ oversized vehicles

2026-01-31 • via Nuitee
R
Robert • solo_traveller • us
9
2026-01-29 • via Nuitee
L
Loretta • couple • us
10
We really like this place and will stay there again.
Pros:

The large fireplace in the lobby was so nice, we sat down by it for quite a while and we never do that.

Cons:

The WiFi could be better.

2026-01-26 • via Nuitee
M
Matt • solo_traveller • us
9
I enjoyed my stay!
Pros:

Good value, clean and the staff were friendly!

Cons:

It was all good!

2026-01-25 • via Nuitee
B
Brandy • family_with_children • us
10
We really enjoyed ourselves and had great sleep
Pros:

Breakfast was great lots of options
Front desk was so informative and helpful
Housekeeping was great and wonderful

Cons:

No complaints

2026-01-21 • via Nuitee
L
Lisa • family_with_children • us
9
2026-01-21 • via Nuitee
M
Martha • family_with_children • us
9
Pros:

Location was great. Clean rooms, comfy beds.

Cons:

No pool or hot tub

2026-01-20 • via Nuitee