Quality Inn & Suites Brownsburg - Indianapolis West

Hotels
•
Quality Inn
7.9 (507 reviews)
31 Maplehurst Drive , Brownsburg , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Clean rooms
Convenient location
Good breakfast
Cons:
Unprofessional service
Limited amenities
Room comfort issues

Categories

Cleanliness
8.06
Rooms were generally clean but maintenance issues were observed.
Service
7.53
Mixed experiences; some staff were friendly while others were unprofessional.
Location
8.57
Convenient location right off the highway.
Room Quality
7.52
Rooms were comfortable but some aspects like desk setup needed improvement.
Amenities
7.05
Limited amenities, such as no restaurant or bar nearby.
Value for Money
8.01
Fair value for the price; good deals for room quality.
Food and Beverage
8.56
Good breakfast options but could benefit from greater variety.
Overall Experience
7.93
Overall a pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:27

Property Description

Seasonal Outdoor Pool and Modern Fitness Centre:
Enjoy a refreshing dip in the seasonal outdoor pool or break a sweat in the modern fitness centre at Brownsburg hotel. Stay active and rejuvenated during your stay.

Free WiFi and Comfy Rooms:
Stay connected with free WiFi access and relax in the comfortable rooms featuring a seating area with a desk and cable TV. Additional amenities like ironing facilities ensure a convenient stay.

Delicious Breakfast and Convenient Facilities:
Start your day right with a complimentary breakfast bar offering omelets, cinnamon rolls, and juice. Benefit from 24-hour front desk service, meeting facilities, and free parking during your visit.

Book now to experience the convenience and comfort of Quality Inn Indianapolis-Brownsburg/I-74 West.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 507 reviews
Cleanliness: 8.06
Service: 7.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 7.93
C
Charles • couple • us
10
Excellent
Pros:

Very Nice as indicated above.

Cons:

Everything good.

2026-04-22 • via Nuitee
S
Shellenbarger • couple • us
4
Very good price but I’m not sure I’d stay again unfortunately.
Pros:

It was in a very good location. Nice neighborhood. The property was mostly clean. The room we received was not completely cleaned as it should have been but honestly, the things that were left, were things that I as a normal person would have missed. So, no hate there. The cleaning staff was super nice and so was the front desk people, even when we brought up issues but there was no solutions given for the issues we had.

Cons:

There were cords pulled out of the wall by our bed, a dirty rag up in the cabinet of the kitchen area (unfortunately did not take a photo of this), and the water we filled in the tub was yellow-ish colored. My son had tournaments this weekend and wanted to soak in the tub. He went and showed a picture of the water to the front desk person and they confirmed this is just normal and the water is filtered. I think something needs to be done to alleviate this issue considering this seems to have been going on for a while. The water had an oily feeling to it. Every time I showered, it felt like I was oily, no matter how much I rinsed myself off. I thought at first it was my soap but I brought the soap from home and do not have this trouble at home.

2026-04-20 • via Nuitee
C
Charles • solo_traveller • us
8
Great value
Pros:

Great location near popular food and coffee businesses and easy access to major routes

Cons:

Room had a noticeable musty smell. A/c fan helped.

2026-04-20 • via Nuitee
R
Ruben • couple • us
7
2026-04-13 • via Nuitee
R
Ramsey • solo_traveller • us
10
Pros:

Great place to stay close to everything!!

Cons:

The soda vending machine was out of order.

2026-04-11 • via Nuitee
K
Kadeem • couple • us
10
2026-04-11 • via Nuitee
M
Michele • family_with_children • us
10
2026-04-10 • via Nuitee
C
Clarke • extended_group • us
9
Overall I'd give it a 9 out 10. I do appreciate all that was done to make my stay enjoyable
Pros:

Location was great. Food served was average. Same boring food. Maybe make an omelette station.

Cons:

The overall quality of breakfast could have been better. Wouldn't stop me from staying there but could lead me to go to a restaurant for breakfast

2026-04-04 • via Nuitee
T
Thierry • couple • us
10
2026-04-01 • via Nuitee
L
Lana • family_with_children • us
10
2026-03-29 • via Nuitee
A
Angie • family_with_children • us
5
Find better help because this is such a good place to stay!!
Pros:

Very nice place to stay for the price.

Cons:

The man that checked us in that night was TERRIBLE!!! He was so rude, you could tell he wanted to be doing anything other than checking me into my room. Asked to pay cash for the incidentals and he refused. All he cared about was what he was watching on tv.

2026-03-29 • via Nuitee
L
Lana • family_with_children • us
10
2026-03-29 • via Nuitee
J
Jakob • solo_traveller • us
10
2026-03-21 • via Nuitee
S
Susan • family_with_children • us
10
2026-03-20 • via Nuitee
T
Thierry • couple • us
10
2026-03-20 • via Nuitee
G
Gary • family_with_children • us
8
2026-03-19 • via Nuitee
C
Christian • solo_traveller • us
10
2026-03-18 • via Nuitee
C
Cagle-evitts • couple • us
2
Cons:

Filled our jacuzzi tub and the water came out yellow. And then phone started building up on the surface of the water and the foam was dark brown. They need to do a thorough cleaning of those Jets. It was disgusting! Paid extra just to have a relaxing evening in the jacuzzi and couldn't even do it! Do not recommend and will never stay there again!

2026-03-15 • via Nuitee
D
Dennis • couple • us
8
2026-03-15 • via Nuitee
F
Flores • family_with_children • us
10
Pros:

Very accommodating, we had a very comfortable night's sleep. Great showers and clean rooms.

2026-03-13 • via Nuitee