Wingate by Wyndham Baltimore BWI Airport

Carpet in room

Room was smelly and needs upgrading.

The frigerator was too small and didn't get cold enough.

staff not polite. gave us the farthest room from the entrance

The coffee machine is still broken after several months, I live for coffee several times a day. My phone in the room was broken, they told my boss I would have to switch rooms.

I landed on a late flight, around midnight. The shuttle that supposedly ran every half hour—according to the hotel reception, whom I called to confirm—took an hour to pick me up, so I didn’t get to bed until around 1:30. Instead of being apologetic, the receptionist complained about people (myself included) complaining. The entire hotel smelled faintly of body odor. The breakfast was terrible. Next time, I’ll just sleep in the airport terminal. At least they have decent coffee.

ABSOLUTELY NOWHERE TO PUT YOUR CLOTHES AT! THERE'S NO DRAWERS AT ALL TO PUT YOUR SOCKS OR UNDERWEAR IN! I HAD TO LIVE OUT OF MY SUITCASE THE WHOLE TIME THAT I WAS THERE! IT'S LIKE THIS HOTEL WANTS TO TAKE YOUR MONEY, BUT GIVE YOU THE BARE MINIMUM ON EVERYTHING ELSE! HOW ARE YOU ONLY GOING TO HAVE (1) CHAIR IN YOUR SUITE, BUT THERE'S (2) PEOPLE OCCUPYING THAT SUITE??? THEN ON TOP OF THAT, IF IT WASN'T FOR THE WAFFLES AT BREAKFAST, IT WASN'T WORTH WAKING UP EARLY TO GET ANY BREAKFAST THERE! SO WE HAD TO END UP GOING OUT TO EAT EVERYDAY, BECAUSE THE BREAKFAST WAS HORRIBLE! OUR SUITE WAS CLEAN FOR THE MOST PART, BUT YOU WOULD THINK THAT ANY OF THE CLEANERS WOULD'VE CAME TO OUR SUITE BY US BEING THERE FOR FOUR DAYS, AND OFFERED US MORE WASHRAGS AND TOWELS! I HAD TO CALL DOWN TO THE FRONT DESK FOR THAT! SO ALL IN ALL, I WILL BE SEARCHING FOR ANOTHER HOTEL IN THE FUTURE WHEN I GO DOWN TO THE BALTIMORE AREA! THIS WAS DEFINITELY NOT WORTH THE MONEY I SPENT FOR THE DAYS I WAS THERE FOR THE BASIC "MINIMUM" OF EVERYTHING! AND ON TOP OF THAT, THEY HAD THE NERVE TO CHARGE ME $25.00 FOR A STAIN ON THE PILLOW SHEET THAT A LITTLE BLEACH COULD'VE TAKEN CARE OF!!! OOOOOOOHHHHHH HELL NOOOOOOOOOOOO I WON'T BE BACK!!! AND I WILL TELL ALL MY FRIENDS WHO JOINED ME THERE FOR THE WEEKEND TO GO WITH ME TO ANOTHER HOTEL THAT'S WORTH OUR MONEY! THANK YOU!!!

Excerise room, Equipment outdated
Breakfast not good.

The shuttle service did not come despite being told by staff twice to keep waiting 15-20 minutes. After nearly an hour of waiting, they had a shift change and when we called back a third time, the new lady was incredibly rude. She gave no information,
and just said to hail our own cab. We hitched a ride on the shuttle for the holiday inn, which happened to be nearby the wingate.

When we arrived, it was the same lady behind the front desk. She couldn’t have made us feel more unwelcome and continued to give no information on what happened.

When we got to our room around midnight, we found black mold on the ceiling, and all over the shower and shower door. See pictures.

We went back to the front desk and notified we would not stay in that room. She offered to cancel our stay entirely. That actually was kind that she didn’t try to drag things out, but I think really she was just saving herself the hassle.

She told us that our whole stay was refunded (I’m hoping this actually goes through), and we walked back over to the holiday inn.

none

It’s extremely dirty place, never seen something like this, we changed 3 rooms, and all three were equally disgusting. Very filthy, bath tubes are clogged, floors are dirty.
WiFi doesn’t work at all in the rooms, some signal is only available next to the so called reception.
Their breakfast deserves a separate mention: I suppose eggs were made from the powder, I literally vomited after one bite. Other people said waffles tasted like baking soda powder, bacon looked scary. Honestly, the saddest breakfast I’ve ever seen.