Sofitel Marseille Vieux-Port

Hotels
•
Sofitel
8.6 (1196 reviews)
36 Boulevard Charles Livon , Marseille , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Excellent service
Cons:
High prices for food
Room maintenance issues

Categories

Cleanliness
8.11
Concerns about room maintenance and a leaking shower were mentioned in multiple reviews.
Service
9.58
Numerous reviews highlighted the excellent service and professionalism of the staff.
Location
9.62
The hotel's prime location with great views was frequently praised.
Room Quality
7.57
Reviews noted issues with room conditions, including noise and outdated infrastructure.
Amenities
9.1
Amenities received positive remarks, especially the spa and breakfast.
Value for Money
8.06
Several reviews described the hotel as overpriced relative to its quality.
Food and Beverage
7.61
Guests criticized the high prices of food and dining options.
Overall Experience
9.18
Despite some drawbacks, many guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:06

Property Description

Luxurious Spa and Terraces
Indulge in the ultimate relaxation experience with free access to a spa, sauna, and hammam. Enjoy breathtaking views of Marseille's Old Port from one of the three terraces available at Sofitel Marseille Vieux-Port.

Gourmet Dining and Sky Lounge
Delight your taste buds at Les Trois Forts restaurant, offering gourmet cuisine and a selection of fine wines. Experience panoramic harbor views while savoring your meal. For a more casual setting, visit the brasserie 'Carré Bistromanie' for all-day dining and pastries. Unwind with cocktails at the Dantès Skylounge bar.

Convenient Amenities and Nearby Attractions
Stay connected with modern amenities like a flat-screen TV, iPod docking station, and 24-hour access to the fitness room. Benefit from private underground parking and explore nearby attractions such as Catalans Beach and the Château d’If accessible by ferry.

Book now for an unforgettable stay at Sofitel Marseille Vieux-Port.

Important information:

There are 2 Superior Rooms adapted for wheelchair access. Please contact the property for further details.

• Breakfast may be taken at our restaurant with buffet-plate service, or in your room via Room Service.

• Room Service is available from 6:30am to 11:00pm.

7th floor terrace will be accessible with the brasserie menu from 12 p.m. to 2.30 p.m. and from 7 p.m. to 8.15 p.m. (last order).

• Our Dantès Skylounge Bar is open from 5:00pm to 1am.

Sofitel Spa & hairdresser :• Available by appointment only from Monday to Saturday, 10:00am to 8:00pm, and on Sundays from

10:00am to 7:00pm, in order to limit the number of people present within the Sofitel Spa.

• Reception at the hairdressing salon from 10 a.m. to 7 p.m., by appointment.

• Access to the wet / fitness area is accessible upon appointment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    People 12 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 32 per day.

Location

Guest Reviews

8.6
Based on 1196 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 7.57
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 9.18
S
sandra • couple • fr
3
2026-02-14 • via Nuitee
C
Claire • couple • fr
10
Séjour parfait, tout le personnel est formidable rien à redire
Pros:

Absolument tout!

2026-02-10 • via Nuitee
G
gretel • couple • fr
10
Parfait
Pros:

Tout

Cons:

Rien

2026-02-08 • via Nuitee
M
Metin • couple • be
8
2026-01-31 • via Nuitee
F
FREDERIC • solo_traveller • fr
10
2026-01-31 • via Nuitee
P
pascal • couple • fr
9
Très bien
2026-01-31 • via Nuitee
Z
Zizou • family_with_children • fr
10
Tout était parfait merci
2026-01-27 • via Nuitee
M
Marie-Christine • extended_group • fr
10
Merveilleux
Pros:

Tout et la vue au petit déjeuner et confort drs chambres

2026-01-27 • via Nuitee
K
KEMAL atm • extended_group • fr
5
2026-01-26 • via Nuitee
O
Olivia • couple • fr
10
Parfait
Pros:

Tout

Cons:

Rien

2026-01-22 • via Nuitee
C
Celine • couple • fr
10
2026-01-20 • via Nuitee
J
Jean • family_with_children • fr
8
2026-01-19 • via Nuitee
S
Stephanie • couple • fr
4
Honteux pour un 5 etoiles
Pros:

l'emplacement

Cons:

seche cheveux ne fonctionne qu une fois sur deux, difficile d avoir de l'eau froide j ai failli m'ebouillantee avec la douche, cafetière fonctionne mal. Service au petit dejeuner qui laisse à desirer , du personnel mais inefficace...
Installation vieillissante, de l'eau coule dans le couloir ( fuite du plafond) vraiment pas digne d'un 5 etoiles

2026-01-19 • via Nuitee
S
stephanie • couple • fr
2
une honte!
Pros:

l emplacement

Cons:

une honte pour un 5 etoiles / moquettes couloir sâles, plinthes abîmees, fuite d eau dans le couloir. le sèche cheveux ne fonctionne pas, pas d'eau froide, on manque de s ebouillanter en prenant sa douche . Se laver va les dents à l'eau chaude vous imaginez ! Cafetière défectueuse, chambre qui mériterait d être renovee et personnel incompetent ( petit dejeuner et menage)

2026-01-19 • via Nuitee
M
Mohamed • extended_group • fr
8
2026-01-19 • via Nuitee
G
gabriele • couple • de
8
Pros:

Hôtel groß, nettes Personal, super Bett

Cons:

Alles ok

2026-01-14 • via Nuitee
J
Jacques • couple • fr
8
Pros:

La vue splendide depuis les chambres côté vieux port

Cons:

le spa est sous-dimensionné par rapport à la taille de l'hôtel et le jacuzzi bruyant (appareillage)

2026-01-11 • via Nuitee
I
Irina • couple • au
10
Comfortable, beautifully decorated hotel with friendly staff and stunning view.
Pros:

Beautifully decorated hotel with a stunning panoramic view. Breakfast was average, but the view from the restaurant more than made up for it. Our room was very comfortable, and the staff were friendly, attentive and professional. The view from the property is absolutely stunning, I only wish we'd booked a sea-facing room.

Cons:

The in-room coffee machine didn’t work, and there was no electrical outlet in the bathroom. However, it was not a major issue for us. We would love to come back again.

2026-01-10 • via Nuitee
C
Corporel • family_with_children • fr
10
Pros:

personnel très agréable ,petit déjeuner exceptionnel ,et une vue magnifique sur Marseille

2026-01-07 • via Nuitee
S
sebastien • couple • fr
8
Pros:

vue sur le port exceptionnelle
le personnel compétent aimable
petit déjeuner ok avec effort sur le bio

Cons:

salle de sport désuète peu spacieuse sous équipée indigne d un sofitel
spa à l image de la salle de sport succin vieillot exemple : sauna lattes de bois détériorée avec échardes visibles, connu mais rien est fait

2026-01-05 • via Nuitee