Central Plaza

Hotels
8.3 (3571 reviews)
Central 1 , Zürich , ch

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable bed
Noise from trams
Issues with check-in

Categories

Cleanliness
7.99
Clean but some issues with specific room cleanliness mentioned.
Service
8.76
Staff was friendly and helpful, some issues reported with reception staff.
Location
9
Location praised in multiple reviews for being central and convenient.
Room Quality
7.45
Issues reported with bed comfort and noise from trams.
Amenities
8.48
Amenities were adequate; some comments about missing coffee supplies.
Value for Money
7.94
Price considered high for some guests but value perceived through service.
Food and Beverage
8.49
Restaurant and breakfast received positive mentions.
Overall Experience
8.26
Overall experience balanced between positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodations

The Central Plaza Hotel, located at Zurich's Central Square, offers soundproof rooms with free WiFi, a coffee machine, and complimentary gym access. Each room includes a minibar, satellite TV, and a private bathroom with premium toiletries.

Culinary Delights

Indulge in a dining experience at the Kings Cave grill restaurant or the Central 1 restaurant and bar, offering a variety of meals throughout the day. Enjoy live piano music in the evenings and dine al fresco at the Central Garden during the summer.

Prime Location

Situated next to Zurich's main railway station and the famous Bahnhofstraße shopping street, the hotel provides easy access to banks, churches, museums, and galleries. Immerse yourself in the vibrant culture of Zurich during your stay at Central Plaza Hotel.

Book now to experience luxury and convenience at Central Plaza Hotel.

Important information:

Please note that the number of garage parking spaces is limited and they have to be reserved in advance.

As a hotel guest, no Covid19 certificate (“Vaccinated, tested, recovered”) is required.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

Location

Guest Reviews

8.3
Based on 3571 reviews
Cleanliness: 7.99
Service: 8.76
Location: 9
Room Quality: 7.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 8.26
P
pizzino couple br
8
Pros:

Localizacao

Cons:

Nada

2026-05-15 via Nuitee
S
Simon solo_traveller gb
10
2026-05-14 via Nuitee
A
Armando solo_traveller pt
9
Satifaçao plena
Pros:

Limpo e bem localizado

2026-05-12 via Nuitee
G
George solo_traveller gb
8
Pros:

Easy access from the station, staff very helpful, good restaurant downstairs.

Cons:

Nothing in particular

2026-05-11 via Nuitee
M
Mohamed extended_group ma
6
Moyen
Pros:

Le personnel était sympa et la chambre propre

Cons:

La suite au grenier ! Je n’ai pas demandé et je n’ai pas apprécié

2026-05-10 via Nuitee
A
Andrew couple au
10
2026-05-10 via Nuitee
H
Haripersad couple za
9
Lovely stay at a very central location
Pros:

The location was excellent. Really close to train station, old town and Zurich lake. We had an upgrade to a suite which was beautiful

Cons:

The beds were not comfortable.

2026-05-10 via Nuitee
E
Emma-Jane solo_traveller gb
8
2026-05-10 via Nuitee
V
Victoria couple gb
7
The hotel and Zurich grew on us!
Pros:

Location

Cons:

Bar shutting whilst we were enjoying a drink at 10.45pm, building works being our only view from room window.

2026-05-09 via Nuitee
A
Anthony solo_traveller gb
10
Zurich City Centre
Pros:

Words cannot describe the excellent quality of the food. Bedroom and bathroom perfect.

Cons:

When we checked in we were given a small bedroom that had been renovated
It was too small and did not have a wardrobe just a rail with hangers. This is an expensive hotel and we expected better. They gave us an upgrade to compensate.

2026-05-07 via Nuitee
D
Dany couple sk
10
2026-05-07 via Nuitee
H
HIDEKI solo_traveller jp
8
2026-05-05 via Nuitee
A
Andrii solo_traveller ua
10
Pros:

Чистый красивый номер. Учли пожеланиями тишину. Красивый вид на речку . Обязательно приедем еще.

2026-05-02 via Nuitee
C
Colin couple au
10
Great location and breakfast
Pros:

The breakfast is best I've had! And excellent service

Cons:

Nothing

2026-04-30 via Nuitee
J
Jackie couple gb
8
Ideal for short visit to Zurich - centrally located for train station
Pros:

Location was spot on for us, directly in front of the main station.

The room was quiet although it was on the front of the hotel looking onto main street and river.

I enjoyed reading the complimentary book in the room about the history of the hotel and the owners. Fascinating.

For one night hotel was great. Room was a little small but I guess that might be average for Zurich. Close to the river for a pleasant walk and near to a few bars. The hotel bar Central One was very nice and we had a lovely meal - although expensive for what it was - but that's Zurich prices. Bar staff were very nice and there was an entertaining pianoist. Several people were dancing which was nice.

Cons:

It may have been me as I had had a long journey - 11 hours by train from Budapest - but on arrival I found the receptionist over jovial manner a bit irritating, making jokes when I just wanted to check in smoothly and get a shower. He was otherwise very pleasant.

On getting a taxi to airport, be careful. The driver said he was on a meter but what he failed to tell us was they charged a surcharge for luggage - the 10 min journey to the airport ended up costing nearly Euros 80. Just because we had a large suitcase and one carry on between us !

2026-04-29 via Nuitee
N
Naveen solo_traveller gb
6
Pros:

Location

Cons:

The linen were too rough, and the bed and pillow were uncomfortable.

2026-04-27 via Nuitee
T
Takayuki couple jp
7
Expensive but payed off with the perfect location
Pros:

Location

Cons:

Dated interior and room equipments

2026-04-26 via Nuitee
C
Clara couple sg
10
Cozy hotel with central location
Pros:

Clean room with river view and central location near to main train station.

Cons:

Nil

2026-04-26 via Nuitee
R
Robyn couple au
8
Amazing with great connections but hard beds
Pros:

Excellent Location, staff were friendly, Kings Cave Fillet steak was excellent. Had Junior Suite which was spacious

Cons:

We found the beds too hard

2026-04-26 via Nuitee
K
Klaudyna couple pl
9
Very nice hotel in the center of Zürich
Pros:

Świetna lokalizacja, profesjonalna i bardzo miła obsługa. Komfortowo i czysto.

Cons:

Śniadanie trochę zbyt skromne moim zdaniem.

2026-04-25 via Nuitee