Copthorne Hotel Manchester Salford Quays

Hotels
Copthorne Hotels
7.8 (7874 reviews)
Clippers Quay, Salford Quays , Manchester , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendliness of staff
Quality of breakfast
Cons:
Dated rooms
Inconsistent cleanliness
Limited amenities

Categories

Cleanliness
7.16
Multiple guests noted that rooms are dated and cleanliness was not always satisfactory.
Service
8.63
Guests praised the helpfulness and friendliness of the staff.
Location
9.17
The hotel is conveniently located near Old Trafford, which guests found very appealing.
Room Quality
6.62
Several comments indicated that the rooms are old and require updates.
Amenities
7.65
Amenities were described as lacking in some reviews, with specific complaints about coffee machines.
Value for Money
7.11
Mixed reviews on value; some felt it was not worth the price due to outdated facilities.
Food and Beverage
8.16
Breakfast received positive comments, but issues with coffee machines disappointed some guests.
Overall Experience
7.93
Despite some issues, many guests enjoyed their stay and would like to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 14:39

Property Description

Modern Rooms with Stunning Views
Overlooking Manchester’s Salford Quays, Copthorne Manchester offers spacious rooms with flat-screen TVs and en-suite bathrooms. Some rooms provide picturesque views of the water, creating a serene atmosphere for guests to enjoy.

Convenient Location and Dining Options
With easy access to the city centre via tram and proximity to Old Trafford, guests can explore Manchester effortlessly. The on-site Quays Restaurant serves a delectable array of British and international dishes until 22:00, while the bar offers meals, snacks, and live sports entertainment.

Additional Amenities and Nearby Attractions
Guests can take advantage of 24-hour room service, a business centre, and nearby transportation options such as Exchange Quay and Salford Quays Metrolink tram stations. Plus, the renowned Lowry Centre theatre and gallery are just a short walk away.

Book your stay at Copthorne Hotel Manchester for a memorable experience in the heart of the city.

Important information:

The credit card used to make the booking will need to be processed at check-in and an additional authorization will be taken.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 16 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 7874 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 6.62
Amenities: 7.65
Value for Money: 7.11
Food and Beverage: 8.16
Overall Experience: 7.93
W
Waller solo_traveller gb
10
Great hotel experience
Pros:

Very good location, very friendly and helpful staff. Free parking is always welcome. Breakfast was lovely.

Cons:

You can tell they're updating the hotel, some areas look a little dated.

2026-05-16 via Nuitee
J
Julie family_with_children gb
10
Value for money
Pros:

Location gd if you driving . Tram across the road into city if thats something you'd want to do

Cons:

Not much around locally in the way of restaurants, but nicely positioned for a room with a view of quays

2026-05-16 via Nuitee
E
Emma solo_traveller ie
8
2026-05-15 via Nuitee
D
David solo_traveller gb
6
An average hotel not worth the amount I paid to stay .
Pros:

Friendly staff. Very quiet at night. Comfortable bed.

Cons:

Extremely expensive. Not worth £217 a night. If I’d stayed the following night it would have cost £59! That’s about the right price for this hotel. Would not stay again at a price of over £200 a night! . Quality of food is poor. Couldn’t eat the breakfast.

2026-05-14 via Nuitee
B
Byron solo_traveller gb
10
A wonderful stay with friendly staff, great breakfast, and thoughtful touches
Pros:

This was my first time staying in one of the refurbished rooms, and the upgrade was a very welcome experience.
The staff were exceptionally friendly and helpful, both ladies at check‑in and check‑out made the stay feel even more pleasant.

Breakfast was tasty and had everything needed for a complete and satisfying start to the day.

I also received complimentary refreshment tickets, which I unfortunately didn’t get a chance to use, but it was such a lovely surprise and added an extra touch to an already enjoyable stay.

2026-05-14 via Nuitee
W
Wayne solo_traveller gb
8
Pros:

Staff, location, breakfast, comfort

Cons:

Shame some furniture was so worn in the room, like the table edge

2026-05-14 via Nuitee
E
Esther couple gb
2
Not great
Cons:

The room had cockroaches, told reception and they changed the room. Wasn’t very clean either

2026-05-14 via Nuitee
J
Joanne family_with_children gb
8
Would Ray here again as an ideal location and good value for money
Pros:

Great location to get the tram into Manchester Piccadilly and also concert venue o2 warehouse

Cons:

Didn’t offer a lot of gluten free options

2026-05-13 via Nuitee
Y
Youssef solo_traveller eg
5
2026-05-12 via Nuitee
B
Ben extended_group gb
8
2026-05-12 via Nuitee
L
LorettaManchester Couples
2
Random man entering my room at 0100
Pros:

Gave us a noisy room across from the carpark and main road - police cars etc zooming up and down all night.
Gave us an adjoining room to other guests for some reason .
1.15am a man came into my room as housekeeping had trapped a wire under the door so it wasn’t secure from outside.
Had to demand another room at 01.30am as wasn’t offered.
Could have been assaulted or burgled! Emailed the hotel manager didn’t care less and wasn’t taken seriously!
Massive issue with security in this hotel - i’m sure if this was the hotel managers wife ( Chris Thompson ) in sure he would be interested then!
If you don’t want random men entering your room while your naked in bed choose. somewhere else

2026-05-11 via Tripadvisor
Y
Ysobel couple gb
9
2026-05-11 via Nuitee
L
Liam couple ie
10
Loved it, would recommend!
Pros:

There for a match, it’s was so convenient

Cons:

Staff were very good

2026-05-11 via Nuitee
C
Chris family_with_children gb
8
2026-05-11 via Nuitee
K
Kevin couple gb
8
2026-05-11 via Nuitee
J
Jacob krogfelt solo_traveller dk
7
Pros:

Morgenmaden var fin og værelserne ok. Men hotellet var meget træt flere steder.

Cons:

Jeg er meget skuffet over ledelsen ikke kunne fæytte vores datoer og tog men meget høj betaling for den sidste overnatning. Det dryppede i med vand fra taget i resturanten. Og toiletterne var ikke et hotel værdigt.. plus det lugtede ikke ret godt på gangene og toiletterne.

2026-05-11 via Nuitee
C
Cassie Beau couple gb
10
2026-05-11 via Nuitee
N
Natasha solo_traveller gb
7
Excellent location!
Pros:

Comfortable bed, large TV with lots of choice what to watch.
The breakfast offering was very good with a pleasant dining room overlooking the quay.
Free parking.
Excellent location with good tram links.

Cons:

The decor in the room was tired in places, with the door of the cupboard housing the fridge hanging on by one (instead of 4) screws.
The shower was powerful but badly angled and dripped.
Only one pair of slippers and one dressing gown was provided in the double room.
I had to ask for the drinks vouchers that were mentioned in the booking, as these were not provided on check-in, and only 1 each was given for a 2 night stay.
I wouldn't bother paying extra for a 'club room' again.

2026-05-10 via Nuitee
P
Paul couple gb
9
Cons:

Bar shuts at 12

2026-05-10 via Nuitee
O
olukoya ayotunde solo_traveller ng
9
2026-05-10 via Nuitee