Quality Inn & Suites Richardson-Dallas

Hotels
Quality Inn
6 (538 reviews)
2458 North Central Expressway , Richardson , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Good location
Cons:
Poor cleanliness
Rude service
Safety concerns

Categories

Cleanliness
5.21
Several reviews mentioned issues with cleanliness, including mold and unclean bathrooms.
Service
7.18
Some reviews noted friendly staff but also mentioned rude behavior and unprofessional management.
Location
7.72
Location was mentioned positively in some reviews, but safety concerns were noted.
Room Quality
5.17
Reviews indicated very small rooms and some discomfort regarding the amenities.
Amenities
5.2
Amenities received mixed reviews, with some comments on lack of breakfast quality.
Value for Money
6.16
Value perception was mixed; some found it reasonable, while others felt it lacked.
Food and Beverage
5.21
Breakfast quality was criticized in multiple reviews, with limited choices.
Overall Experience
6.18
Overall experience was generally negative based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:19

Property Description

Convenient Location in Telecom Corridor
The Quality Inn & Suites Richardson-Dallas hotel is ideally situated in the Telecom Corridor of Dallas, offering easy access to the Richardson Civic Center and Southfork Ranch, known for being the filming location of the iconic television show "Dallas."

Modern Amenities for Comfort
Each guest room at our Richardson hotel is equipped with essential amenities such as hair dryers, irons, ironing boards, refrigerators, and microwaves. Guests can also enjoy complimentary perks like a free continental breakfast, wireless high-speed Internet, and local calls.

Business-Friendly Services
Business travelers will find our hotel accommodating with access to copy and fax services, along with an on-site exercise room for relaxation. Additionally, our proximity to major corporations and airports makes us a convenient choice for corporate stays.

Ready to experience comfort and convenience at Quality Inn & Suites Richardson-Dallas? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 538 reviews
Cleanliness: 5.21
Service: 7.18
Location: 7.72
Room Quality: 5.17
Amenities: 5.2
Value for Money: 6.16
Food and Beverage: 5.21
Overall Experience: 6.18
W
Waylon couple us
8
2026-08-30 via Nuitee
I
Ivan solo_traveller ua
1
Жах
Pros:

Вони не повертають 50ть дол назад. Гроші які ви додатково платите щоб потім поаернути їх вони не повертають!!!

Cons:

Не повертають гроші

2026-08-20 via Nuitee
A
Alice solo_traveller us
5
Pros:

Lots of foot traffic people smoking weed light fixtures not working phone not working bedding well used

Cons:

Everything

2026-08-20 via Nuitee
S
Suzanne solo_traveller us
6
Pros:

The price as my stay was during the soccer games

Cons:

Everything was sticky, loud, had to use a pillow to keep the curtain closed

2026-08-16 via Nuitee
J
Jessie couple us
7
Definitely not luxury stay but it had the essentials and I ended up with with a goodnight’s rest.
Pros:

Location, off 75. Quite within. Staff pleasant

Cons:

Shower a little small but felt smaller with grunginess the caulking was black.

2026-08-10 via Nuitee
B
Benjamin solo_traveller us
10
Pros:

The room was clean and fresh. The bathroom facilities are quite adequate including the shower

Cons:

There was nothing in particular except the people that were kind of rude and let their door slam

2026-08-09 via Nuitee
H
Howard K couple us
8
The hotel is in a good location, and price not bad. We have plans on staying there again.
Pros:

We did not stay for the breakfast. Hotel wasn’t far from event went to.

Cons:

Refrigator was a little noisy

2026-08-08 via Nuitee
P
Paul Clay solo_traveller us
8
2026-08-04 via Nuitee
M
Michael couple us
1
2026-08-02 via Nuitee
L
Lidia couple us
8
2026-08-02 via Nuitee
A
Allami couple us
10
Thanks
Pros:

Good

Cons:

Good

2026-07-25 via Nuitee
F
Faaaaa1 solo_traveller us
10
2026-07-25 via Nuitee
J
JIll Hagood solo_traveller us
5
Wish I had booked somewhere else. Don't Do It!!
Pros:

The bed was super comfy with plenty of pillows.

Cons:

When I got there to check in the staff at the desk was like "ID" with no smile at all. No welcoming words upon arrival and when I went to my room and saw there was only a half of roll of toilet paper. I came down to ask for another one. He looked at me like I was lying about it. but he went and git it, handed it to me, I said "thankyou!" He did not reply. Worst staff member. He is getting the property low scores. Also some of the sockets were coming out of the wall.That can't meet code! The bathroom is so small. Shower and toilet literally 2 feet away from each other. Shower door opening and closing makes it hard to get in and out if the shower. Especially if you are heavy set. There is mold around bottom outside of shower. There's no vent in restroom.

2026-07-22 via Nuitee
M
melissa couple us
7
2026-07-20 via Nuitee
M
melissa couple us
7
2026-07-20 via Nuitee
E
Eric solo_traveller us
8
Good value for a comfortable stay.
Pros:

Good breakfast, clean lobby, good price

Cons:

I killed a roach in my room.

2026-07-18 via Nuitee
O
olivier labezon couple fr
1
Voleurs
Pros:

Ils ont débité ma caution de 50 dollars
Voleurs

Cons:

Voleurs

2026-07-13 via Nuitee
R
Ray solo_traveller us
6
2026-07-07 via Nuitee
M
Martin solo_traveller us
1
Pros:

This is the worse place I ever almost stayed. I lost my money cause I couldn't stay here. It smelled like chlorine very badly and left immediately. I love quality inn and used them for 40 plus years. This place is terrible.

Cons:

Run from this place.

2026-07-06 via Nuitee
A
ABDULRAHMAN family_with_children us
10
2026-06-30 via Nuitee