M Social Hotel New York Times Square

Hotels
•
Millennium
8.8 (337 reviews)
226 W 52nd St, New York, New York, 10019 , New York , US
1-212-315-0100

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Hidden fees
Room quality issues
Dated decor

Categories

Cleanliness
8.08
Rooms are dated and dusty; improvement needed in cleanliness.
Service
9.55
Staff were friendly and addressed issues quickly, though some service staff lacked training.
Location
10
Perfect location in Midtown Manhattan; convenient for accessing Times Square and restaurants.
Room Quality
7.54
Rooms were not as expected; some had poor views.
Amenities
9.07
Great breakfast options and rooftop views, but missing some conveniences like a coffee machine.
Value for Money
8.03
Hidden fees and charges marred the overall value experience.
Food and Beverage
9.58
Daily breakfast buffet was great with tasty options.
Overall Experience
8.57
Overall a positive stay with some issues regarding fees and room views, but would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:41

Property Description

Experience the vibrant energy of New York City at M Social Hotel Times Square, where excitement meets comfort.

Unmatched Location
Nestled in the heart of the city, you’re just steps from iconic attractions like Times Square, Broadway, and the renowned August Wilson Theater.

Exceptional Dining
Savor delicious American cuisine at our Beast & Butterflies bar/lounge, or relax with room service after an eventful day. Start your mornings right with our mouthwatering buffet breakfast available daily.

Modern Amenities
Stay connected with complimentary Wi-Fi, unwind in our fitness center, or enjoy our arcade/game room. With well-appointed guestrooms featuring flat-screen TVs, iPod docking stations, and spa-like bathrooms, your stay is designed for ultimate relaxation.

Don’t miss the chance to immerse yourself in this unforgettable experience; book your stay today at M Social Hotel Times Square!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Guest Reviews

8.8
Based on 337 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 7.54
Amenities: 9.07
Value for Money: 8.03
Food and Beverage: 9.58
Overall Experience: 8.57
P
Pankaj
8
Pros:

Convenient location to Tikes Square.

2025-10-13 • via Nuitee
C
Carla
2
Pros:

SCAMMED by the $500 fee. Staff were rude and avoiding

2025-10-12 • via Nuitee
A
Aliaksandra
4
Pros:

The hotel is very loud and used, overused, plus the rooms are tired, bathrooms are used and problems with cold water pressure. Told reception at least twice about it and nothing was done. Elevators to get first to the lobby and then to the rooms are not really functioning for the number of guests. Great location and walkable to main attractions but the rest is disappointing.

2025-10-12 • via Nuitee
G
Gabriella
8
Pros:

It was a comfortable room, but overpriced even for " Manhattan standards"

2025-10-11 • via Nuitee
D
Denise • friends
10
Pros:

The staff was extremely friendly and helpful. The restaurant food was outstanding. The rooftop deck is amazing!

2025-10-10 • via Nuitee
R
Ryan • family
10
Pros:

Hotel is on Times Square, so yes, there were shops near buy. The roving bands of shop lifters was disco, but they left people alone. I’m not sure with all the dope being smoked that I’d consider New York City family friendly.

2025-10-08 • via Nuitee
M
Michael
10
Pros:

Best location and lobby of all the hotels I use in NYC

2025-10-06 • via Nuitee
D
Darren • partner
10
Pros:

Excellent location and hotel

2025-10-05 • via Nuitee
L
Lisa • family
8
Pros:

Be aware that the rooftop deck and restaurant is not on the roof, it’s on the lobby level.

2025-10-05 • via Nuitee
S
Sheralee • family_with_children
10
Pros:

Great location! Lobby is nice and the balcony is the best!

2025-10-05 • via Nuitee
P
Phyllis
6
Pros:

The breakfast was served cold. The price did not meet the quality of the hotel.

2025-10-04 • via Nuitee
A
Alexander • partner
6
Pros:

Found hotel setting inconvenient! Hotel has two different sets of elevators that are always full, one for the lobby and then another for the actual rooms. The bed was extremely low and not in good condition. The pillows were not comfortable either. I did not enjoy my stay personally. We did have a great view from the city though!

2025-10-04 • via Nuitee
A
Ashley • family
10
Pros:

Great staff and convenient for Broadway shows!

2025-10-02 • via Nuitee
L
Laura
10
Pros:

This is a favorite. Good location. Friendly, helpful staff!

2025-10-02 • via Nuitee
M
Mauricio • family
10
Pros:

Great location and rooftop!

2025-10-02 • via Nuitee
B
Brynn • partner
6
Pros:

This property was not as clean as I would have expected. The elevators were painfully slow. Getting coffee in the morning required a multi step interrogation from staff.

2025-10-01 • via Nuitee
D
Dafna
8
Pros:

The staff at check in was very friendly. The hotel was fair by usual standards, good by NYC hotel standards. The location is very convenient if you are taking meetings in Midtown or if you're looking to hit tourist hotspots. Centrally located to a number of NYC tourist zones.

2025-09-29 • via Nuitee
G
Graham
10
Pros:

The staff were superb... front desk Ian, Alvin and John were so helpful. Dining team with Carlos leading the charge was superb. Front door support was perfect. Thanks all

2025-09-29 • via Nuitee
V
Vivian
10
Pros:

Perfect location in Midtown Manhattan! Our room had incredible views of Times Square. The hotel’s daily breakfast buffet was great, and it offered nice views of Times Square. We’ll be back!

2025-09-26 • via Nuitee
C
Christine • family
10
Pros:

I loved that the hotel was really close to Time Square and it was walking distance to the restaurant we dined at.

2025-09-23 • via Nuitee