M Social Hotel New York Times Square

Hotels
8.4 (16974 reviews)
226 West 52nd Street , New York , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent, central location (Times Square)
Rooftop bar with great views
Rooms described as clean, large and comfortable
Several mentions of exceptional/helpful staff
Good buffet breakfast
Perceived good value by multiple guests
Cons:
Long elevator wait times / crowding
Deposit/refund and reception service complaint
Occasional maintenance issues (cold shower) and bathroom design dislikes
Crowded check-in / long lines
Breakfast considered overpriced by some

Categories

Cleanliness
9
Multiple reviews explicitly state rooms are spotless, housekeeping praised and rooms described as clean and complete; overall very positive cleanliness sentiment.
Service
8
Service is often praised (staff going above and beyond, named staff member assisting), but several reports of poor reception behavior and a serious deposit/refund complaint lower the composite service score.
Location
9.5
Location repeatedly called 'perfect', 'Times Square', 'very central' and is one of the strongest consistent positives across reviews.
Room Quality
8.6
Rooms described as fantastic, large and comfortable beds, with occasional negatives (smaller-than-expected windows, bathroom tile design, occasional cold shower) resulting in a strong but not perfect score.
Amenities
8.7
Rooftop bar and views are repeatedly praised and breakfast/buffet mentioned positively; however elevator wait issues and some operational frustrations temper the amenities score.
Value for Money
8.3
Several guests explicitly note great value for money, though breakfast price complaints and isolated negative experiences slightly reduce the rating.
Food and Beverage
8.1
Breakfast/buffet is praised by multiple guests, but there are mentions of overpriced breakfast and mixed experiences, producing a moderately high score.
Overall Experience
7
Many glowing, 'perfect' stays and strong recommendations are balanced by significant issues for some guests (elevator waits causing moves, deposit/refund dispute, check-in crowding), yielding a mixed overall experience score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-29 06:29

Property Description

Luxurious Stay in the Heart of Manhattan

Modern Amenities: Enjoy a stay at M Social Hotel Times Square New York with a fitness centre, free WiFi, and well-equipped rooms with a work desk, flat-screen TV, and a safe.

Dining Options: Indulge in delicious meals at the on-site restaurant open for breakfast, lunch, and dinner, or grab a coffee at the coffee shop.

Convenience at Your Fingertips: Benefit from concierge services, currency exchange, and easy access to the subway just steps away, making exploring the city a breeze.

Experience the epitome of comfort and convenience at M Social Hotel Times Square New York. Book now for an unforgettable stay!

Important information:

Additional breakfast fee might be applied as below:
Breakfast price is $35 + tax per person.
Breakfast is free of charge for children 5 and under (max 2) sharing a room with guardian.
Children age 6 to 12 year is 50% off breakfast for a max of 2 children sharing room with guardian.
Children age 13 and over is full price.
Use of a debit/credit card to check in a hold may be placed on the account for the full anticipated amount to be owed to the hotel including an estimated amount of $100/day for incidentals through your day of check out.

M Social Hotel Times Square is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by Rest in its rooms. Rest is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.4
Based on 16974 reviews
Cleanliness: 9
Service: 8
Location: 9.5
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 8.1
Overall Experience: 7
A
Antonio Claudio • family_with_children • br
8
2026-10-17 • via Nuitee
A
Ana • extended_group • uy
10
2026-10-17 • via Nuitee
M
Mads • extended_group • dk
8
Et perfekt udgangspunkt for at opleve New York for første gang.
Pros:

Meget central beliggenhed og et rigtigt godt udgangspunkt for at opleve New York. Rigtig mange seværdigheder i gåafstand. Supermarked lige ved siden af,ø. Metro meget tæt på, og det var rigtigt nemt at komme fra lufthavn med tog og Metro. Morgenmaden var god, og det var et rigtigt fint udvalg. Virkelig flot udsigt over byen.

Cons:

Ikke noget nævneværdigt.

2026-10-17 • via Nuitee
E
Eduard • extended_group • de
6
2026-10-17 • via Nuitee
B
Brittney • solo_traveller • us
8
It was ok.
Pros:

Safe, quiet and centrally located. However, I stayed in a hotel in London for less money and much cleaner and upgraded.

Cons:

The elevator took forever. Need more.

2026-10-17 • via Nuitee
E
Ewa Barbara • family_with_children • it
10
Pros:

Vista Spettacolare! Ottima colazione. Camera grande e pulita.

2026-10-17 • via Nuitee
T
Tali • family_with_children • il
8
2026-10-17 • via Nuitee
A
Adrian • couple • il
9
לא זול אבל במסגרת בתי מלון בניו יורק good value for money
Pros:

מיקום המלון. חדר יחסית קטן אך תואם ציפיות במסגרת מה שניתן לקבל עבור מחיר זה בניו יורק. ארוחת בורא באיכות וגיוון בינוני במקרה הטוב. המלצרים בהתיחסות קורקטית.

Cons:

עליה מהכניסה ברחוב לקומת הלובי מאוד לא נוחה ומעליות מאוד איטיות.

2026-10-16 • via Nuitee
S
Sara • couple • us
10
Pros:

The property is clean and beautiful. I love the rooftop area. Location is great too

Cons:

The bartender gave me fermented orange juice.

2026-10-16 • via Nuitee
R
Roberto Isaí • couple • hn
10
2026-10-16 • via Nuitee
A
Annusné Tőzsér • couple • hu
10
2026-10-16 • via Nuitee
R
Rosetta • couple • us
8
Pros:

The location was fabulous. The roof top bar was so nice with great views

Cons:

Whoever stayed above us sounded like an elephant pacing back and forth very late at night The drinks were a bit pricey

2026-10-16 • via Nuitee
N
Neil • couple • au
8
Great location near Times Square and Broadway.
Pros:

The view of Times Square from the room was very good.
The room had plenty of space.
Black out curtains allowed sleep ins.
Hot water and pressure in shower were great.
Small fridge was handy.

Cons:

No tea/coffee making facilities in the room.

2026-10-16 • via Nuitee
N
Nadia • extended_group • us
5
Pros:

Location

Cons:

AC wasn’t cold. Carpet was nasty. No slippers. Bed was not comfortable at all.

2026-10-15 • via Nuitee
L
Lucivania • family_with_children • ch
9
Magnifique
Pros:

L’emplacement

2026-10-15 • via Nuitee
L
Lynette • couple • nz
6
2026-10-15 • via Nuitee
B
Bridget • family_with_children • us
8
Pros:

The location and view was perfect and the staff was friendly.

Cons:

The breakfast wasn't the best especially given the price, it was very expensive. I would recommend the diner across the street for breakfast.

2026-10-15 • via Nuitee
F
Fabio • solo_traveller • it
9
2026-10-15 • via Nuitee
A
Angela • couple • pe
8
Buen hotel y ubicación excelente
Pros:

La ubicación. Créanme que estarán cerca de todo, está sumamente bien ubicado y tiene de todo cerca, no solo la estación de metro.

Cons:

El check in, es un poco largo y la entrada y salida del hotel es poco práctica y la ida hacia los dormitorios. Los ascensores se demoran dms, todo lo demás está súper. Por otro lado, en las fotos parece más moderno/nuevo de lo que es realmente, pero no está mal. Las habitaciones son cómodas, limpias y tienen una hermosa vista de NYC.

2026-10-15 • via Nuitee
N
Nicoló • extended_group • it
9
2026-10-15 • via Nuitee