Hotel De La Pace, Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.2 (1010 reviews)
Via Lamarmora 28 , Florence , IT
+39 055 577343

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent/central location close to attractions and transport
Friendly, helpful staff
Very good, varied breakfast
Comfortable beds and generally spacious rooms
Family-owned/small-hotel atmosphere appreciated
Cons:
Street/tram noise and noisy upper floors reported
Maintenance issues: shower tiles, occasional cleanliness concerns
No on-site evening restaurant or roof terrace as some expected
No in-room iron/steamer by default and unclear minibar policy
No private parking (paid external parking required)

Categories

Cleanliness
7.6
Mixed reports: several guests described rooms and breakfast areas as spotless, while others noted a not-very-clean room floor and general maintenance issues.
Service
9.2
Consistently praised: staff described as very friendly, helpful and charming; multiple mentions of prompt assistance and good service.
Location
8.8
Strong central location and close to main attractions and transport (tram/airport), but several guests noted it requires walking fitness and some rooms suffer street/tram noise.
Room Quality
7.8
Generally comfortable beds and adequately sized rooms, but some issues with noise, shower tiles needing regrouting and occasional maintenance problems.
Amenities
7.4
Basic in-room amenities (kettle, fridge) and good breakfast; missing/inconvenient items noted (no in-room iron/steamer by default, unclear minibar policy, no dinner restaurant or roof terrace, no private parking).
Value for Money
7.9
On balance positive for many guests given location and breakfast, though a few felt facilities/maintenance aligned more with a lower (3-star) standard.
Food and Beverage
8.9
Breakfast repeatedly described as excellent and varied; however guests noted absence of an evening restaurant/limited F&B options on site.
Overall Experience
8
Majority of stays described as pleasant and would return; positives in staff, breakfast and location tempered by noise and some maintenance/amenity gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Historic Center Location

Hotel De La Pace, Sure Hotel Collection by Best Western is nestled in the historic center of Florence, just a short stroll from iconic landmarks like the Accademia Gallery and the magnificent Santa Maria del Fiore Cathedral.

Modern Amenities

The air-conditioned rooms at Hotel De La Pace boast a sleek modern décor, satellite flat-screen TVs, and complimentary Wi-Fi. Enjoy a comfortable stay with a work desk, private bathroom with a hairdryer, and the option of having breakfast served in your room.

Convenient Transportation

With a bus stop right outside the hotel, exploring Florence is a breeze. Easily reach the Santa Maria Novella Train Station and other attractions within a 15-minute walk.

Experience the charm and convenience of Hotel De La Pace - book your stay now!

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

8.2
Based on 1010 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.8
Room Quality: 7.8
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8
J
Jessy • couple • gb
7
Great location as long as you are fit enough to walk good breakfast comfy bed, Tram directly outside to and from airport
Pros:

Thelocation was great for town as long as you like walking. I enjoyed that it was old fashioned

Cons:

One small slow lift, Christmas decorations already on 25 October. The floor in my room was not very clean. Very noisy in my room overlooking street on 3rd floor.

2026-10-30 • via Nuitee
M
Monica • family_with_children • es
8
2026-10-30 • via Nuitee
I
Igor • couple • br
6
2026-10-29 • via Nuitee
K
Konrad • family_with_children • de
5
2026-10-28 • via Nuitee
M
Mary • solo_traveller • us
10
2026-10-25 • via Nuitee
J
Jonathan • family_with_children • gb
8
2026-10-24 • via Nuitee
F
Fiona • couple • gb
9
Would not hesitate to stay in this hotel again
Pros:

Very large comfortable room, bed exceptionally comfortable.
Good choice of breakfast.
Staff very friendly and helpful.
Location was a reasonable walk to main tourist attraction but you had to be fit (25 minutes).

Cons:

Shower was okay, rain shower would be better.
No iron, iron board or steamer provided. You may be able to get these if you ask, but helpful to have in the room.
No information on minibar, if water was free or not.

2026-10-21 • via Nuitee
E
Elaina • solo_traveller • gb
10
Would recommend
Pros:

Bedroom was a good size with all the amenities you require including kettle and fridge. Bed very comfortable. Great breakfast.

Cons:

Bathroom shower tiles need re grouting. Wish there had been a restaurant serving dinner

2026-10-15 • via Nuitee
D
DAVID • family_with_children • au
9
All very good and cheerful
Pros:

Staff

Cons:

Nothing

2026-10-14 • via Nuitee
S
SARA DE LA CINTA • couple • es
9
Excelente.
Pros:

El personal es encantador y el desayuno estupendo. La cama era muy cómoda, al igual que el bala y todo estaba impoluto.

2026-10-13 • via Nuitee
A
Alejandra • couple • es
8
Ha sido una estancia muy agradable
Pros:

La ubicación era excelente , la limpieza , el buffet de desayunos y la atención del personal

Cons:

Que se escuchaba todo el ruido de fuera de la habitación y las pisadas del piso de arriba

2026-10-12 • via Nuitee
E
Elena Nuria • solo_traveller • es
9
2026-10-12 • via Nuitee
N
Nevena • family_with_children • ch
10
Comfortable small hotel with a very kind staff and close to main city attractions.
Pros:

The family room we stayed in was spacious and comfortable for our family. Breakfast was really good with a variety of choices. Staff is very friendly and helpful, the hotel gives away a vibe of a small family-owned business. It is a short walking distance from the Duomo and most attractions.

Cons:

Nothing worth mentioning.

2026-10-10 • via Nuitee
M
Miguel Angel • couple • es
6
Hotel de 3 estrellas
Pros:

El personal muy amable. Nos ayudó en todo momento. Pedí un cambio de habitación y nos la cambiaron al momento.

Cons:

Mi calificación para el hotel seria de 3 estrellas.
Falta mantenimiento en las instalaciones.
- Habitaciones ruidosas. En algunas se oye el transito y el tranvía que pasa por al lado del hotel.
- El desayuno es de un hotel de 3 estrellas.

2026-10-10 • via Nuitee
G
Gabriel • couple • uy
9
2026-10-09 • via Nuitee
J
Joana • family_with_children • pt
8
2026-10-07 • via Nuitee
N
Neill • couple • gb
8
All in all florence in a beautiful city and on balance we were happy with our experience
Pros:

Breakfast was excellent the hotel staff really helpfull. Location was a little further put than expected but the teams were frequent and cheap to get into the centre

Cons:

We were lead to believe from the write up there was a restaurant for evening meals and a roof terrace but neither are available

2026-10-07 • via Nuitee
P
Paula Guadalupe • family_with_children • sv
8
Pros:

Excelente ubicación. Muy céntrico

Cons:

Me dieron habitación en la última planta y había un ruido permanente cerca de la habitacion

2026-09-17 • via Nuitee
R
Ray • couple • nl
8
Prima
Pros:

Mooi hotel

Cons:

Geen eigen parkeerplaats dus voor €30 per dag moeten parkeren

2026-09-13 • via Nuitee
N
Nicky • couple • nl
9
Perfect!
Pros:

Perfecte locatie, mooie kamer en vriendelijk personeel

2026-09-08 • via Nuitee