Heathman Hotel

Hotels
9 (1340 reviews)
1001 Southwest Broadway at Salmon , Portland , US
+1 503-241-4100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Food quality
Valet parking
Cons:
Cleanliness issues
Service inconsistencies
Outdated facilities

Categories

Cleanliness
8.25
The review describes the floor as filthy and sheets with hair, indicating poor cleanliness.
Service
9.25
There were multiple complaints about service during the stay, suggesting a below-average experience.
Location
10
The location was specifically mentioned as liked, indicating a strong positive sentiment.
Room Quality
7.25
The room was criticized for being outdated and having an old mattress and TV, reflecting poor room quality.
Amenities
9.25
Amenities like valet parking and breakfast were appreciated, though construction impacted experience.
Value for Money
8.75
The hotel was described as overpriced and outdated, suggesting poor value for money.
Food and Beverage
10
Breakfast and Happy Hour food received favorable comments, indicating good food and beverage options.
Overall Experience
9.25
Overall experience affected by several issues noted, but some positives remain, balancing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:46

Property Description

Luxurious Accommodations
Experience the ultimate luxury at The Heathman Hotel, located just 2 blocks from the Max Light Rail Train in Portland’s vibrant cultural district. Indulge in well-appointed rooms with free Wi-Fi, Bluetooth clock radios, and plush bathrobes. Upgrade to a suite for extra space, 2 TVs, and in-room fitness equipment.

Top-Notch Amenities
Enjoy a variety of amenities including a gym, library, art gallery, and business center. Unwind with in-room massages or explore the city with the help of the concierge. Pet amenities, local-inspired minibars, and custom pillow options ensure a comfortable stay.

Prime Location
Discover Portland's attractions just steps away - from the Portland Art Museum to the Oregon Zoo. With Portland State University and the Japanese Garden nearby, The Heathman Hotel offers the perfect blend of convenience and luxury.

Book your stay at The Heathman Hotel for an unforgettable experience in Portland!

Important information:

The daily guest amenities fee includes:
- Daily Morning Coffee Station (6am-9am)
- Event Calendar for Weekly Programing
- In room Coffee and Tea featuring Stumptown Coffee & Smith Tea
- Complimentary Standard WiFi
- Fitness Center featuring Peloton Bikes & Lululemon Mirror
- Complementary Bike Rentals
- $15 off Food and Beverage at The Tavern
- In room Pet Amenities and Dog Treats at the reception
- Farmer's Market Curated List of Vendors for the local market
- Discounted tickets to Oregon Symphony shows and White Bird Ballet

Please note that pets will incur an additional charge of per $USD50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

9
Based on 1340 reviews
Cleanliness: 8.25
Service: 9.25
Location: 10
Room Quality: 7.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 10
Overall Experience: 9.25
N
Navgeet • solo_traveller • ca
6
Some lack of transparency but overall okay
Cons:

There’s a 30 dollar additional fee and they credit you back 15 dollars if you eat the breakfast there (not from the new restaurant). It was a self serve buffet style very mediocre breakfast. The staff only asked what room I’m in. Coffee was cold. They had ketchup packs which I found ill fitting for the overall vibe of the hotel. There was one piece of bacon left soaked in the sausage grease. Again very mediocre. I checked my receipt when checking out and I saw I was charged 20 dollars for that breakfast and credited 15 and there was a service charge of 4 dollars as well per person which was not mentioned. They say the WiFi is complimentary but it’s in the 30 dollar fee so technically we are paying for it. So I just found it very misleading. Valet was also 58 dollars and there was one person parking the cars and 6 guests waiting for their cars. I also waiting 30 mins when I arrived to have my care retrieved as the worker was away parking other guests cars. He did the best he could being the only one parking the cars. At that rate I feel like they can hire another person. Other than that the stay was comfortable, the bathroom had good products, the library was cool and staff were nice.

2026-10-29 • via Nuitee
J
Jessica • extended_group • us
9
Would definitely come back to Portland
Pros:

The location was great and a lot of walking distance to spots. The area was nice and felt safe. The staff was really welcoming and friendly (:

2026-10-27 • via Nuitee
K
Koop • family_with_children • us
9
2026-10-18 • via Nuitee
J
James • solo_traveller • ca
9
2026-10-16 • via Nuitee
A
ana • family_with_children • us
10
2026-10-16 • via Nuitee
H
Heidi • couple • us
10
2026-10-15 • via Nuitee
H
HIDEHIRO • solo_traveller • jp
10
2026-10-15 • via Nuitee
B
Brian • couple • us
8
We loved our stay at this historic and beautiful downtown hotel. A few maintenance issues to remedy
Pros:

Excellent location and beautiful decor and very comfortable bed. We loved our stay.

Cons:

These are SMALL things...but not insignificant. The difference between a "10" and an "8":
There is no fan in the bathroom. The blow dryer is exceedingly loud. The showers door slide open on their own. The sink (drain) gurgles for several minutes after use. It is also pretty loud, especially in the middle of the night.
(These may or may not have been remedied if we had called to the desk. They just seemed too small to complain about and complaining isn't our default....)

2026-10-14 • via Nuitee
T
Teresa • solo_traveller • us
8
I did ask for an earlier check in, they said it was approved, I called the day before said that we could, when we got th
Pros:

Location to the Sneitzer

Cons:

Bar was closed at 9, on a night where all of us old timers were seeing Boz Scaggs, which was over around 9. Would have been nice to have a drink or a dessert. Missed opportunity

2026-10-14 • via Nuitee
D
Diane • couple • us
9
2026-10-12 • via Nuitee
D
Diane • couple • us
8
Enjoyed it/ wish the bar and restaurant was open but next time
Pros:

Staff was great, food was good,

Cons:

Would’ve preferred a room with natural light instead of in interior room.

2026-10-12 • via Nuitee
N
Nikki • family_with_children • us
5
Has potential, just not there yet.
Cons:

Poor communication between staff, guests, and booking.com. It would've been good to know that the bar & restaurant isn't open during our stay. They need more attentive staff like Mindy.

2026-10-12 • via Nuitee
M
Mary • couple • us
8
Great location for theater goers in Portland
Pros:

Excellent location for visiting art venues; staff were great

Cons:

No food or drink services while we were there but there are plenty of local places close by, so it was not a problem

2026-10-11 • via Nuitee
D
David • couple • us
10
2026-09-19 • via Nuitee
A
Aaron • couple • ca
9
2026-09-19 • via Nuitee
M
Margaret • couple • us
8
Walk to art, music, and gardens in the heart of downtown Portland
Pros:

We enjoyed the $15 per diem credit that came with our deal, and which we used several times in the tavern. The room was spacious, comfortable and quiet, with good HVAC as well as the option of opening the window for some fresh air. Bedside lighting was nice and bright, great for people who like to read in bed. Coffee was the best I've had in a hotel, brilliant to provide a French press! Never had to wait long for the elevator. Staff was courteous and helpful; Kyle helped us with a ferry reservation printout. Opulent hang-out spaces on the mezzanine were lovely, appreciated tables on which to use laptops as well as lounging-about furniture for sipping drinks. We walked or took public transit to everything, so we'll see about leaving our car at home next time. It would be a nice place to stay if the weather wasn't good, as there is plenty of room to roam indoors.

Cons:

We lingered too long in the room the morning of the second day, overlapping with housekeeping duties, but couldn't make staff understand that we would be out of the room in a few minutes. When I called down to the desk to ask for a fresh couple of coffee cups and a clean French press, we never did receive them. And housekeeping did not freshen our room on the third day, either. Little bit of a disconnect, there. Bathroom lighting was romantic, but dim, so a bit challenging for activities requiring strong light.

2026-09-18 • via Nuitee
E
Eric • couple • gb
10
2026-09-16 • via Nuitee
P
Post • couple • us
5
Great location and staff were great. Facilities were had a slight run down feeling, dusty, hot water issues, and dirty c
Pros:

Close to where we wanted to visit

Cons:

Dirty carpet, dust, low flow water, hot water took a long time to get.

2026-09-14 • via Nuitee
D
daniela • couple • br
9
Pros:

Quartos renovados, muito confortáveis! Banheiro suite king pequeno, mas com ótimo chuveiro e amenities!
Café-da-manhã muito bom, a la carte.
Funcionários muito atenciosos.

2026-09-14 • via Nuitee
J
Jessica • family_with_children • us
5
2026-09-09 • via Nuitee