Heathman Hotel

Hotels
9 (1271 reviews)
1001 Southwest Broadway at Salmon , Portland , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Food quality
Valet parking
Cons:
Cleanliness issues
Service inconsistencies
Outdated facilities

Categories

Cleanliness
8.25
The review describes the floor as filthy and sheets with hair, indicating poor cleanliness.
Service
9.25
There were multiple complaints about service during the stay, suggesting a below-average experience.
Location
10
The location was specifically mentioned as liked, indicating a strong positive sentiment.
Room Quality
7.25
The room was criticized for being outdated and having an old mattress and TV, reflecting poor room quality.
Amenities
9.25
Amenities like valet parking and breakfast were appreciated, though construction impacted experience.
Value for Money
8.75
The hotel was described as overpriced and outdated, suggesting poor value for money.
Food and Beverage
10
Breakfast and Happy Hour food received favorable comments, indicating good food and beverage options.
Overall Experience
9.25
Overall experience affected by several issues noted, but some positives remain, balancing the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:46

Property Description

Luxurious Accommodations
Experience the ultimate luxury at The Heathman Hotel, located just 2 blocks from the Max Light Rail Train in Portland’s vibrant cultural district. Indulge in well-appointed rooms with free Wi-Fi, Bluetooth clock radios, and plush bathrobes. Upgrade to a suite for extra space, 2 TVs, and in-room fitness equipment.

Top-Notch Amenities
Enjoy a variety of amenities including a gym, library, art gallery, and business center. Unwind with in-room massages or explore the city with the help of the concierge. Pet amenities, local-inspired minibars, and custom pillow options ensure a comfortable stay.

Prime Location
Discover Portland's attractions just steps away - from the Portland Art Museum to the Oregon Zoo. With Portland State University and the Japanese Garden nearby, The Heathman Hotel offers the perfect blend of convenience and luxury.

Book your stay at The Heathman Hotel for an unforgettable experience in Portland!

Important information:

The daily guest amenities fee includes:
- Daily Morning Coffee Station (6am-9am)
- Event Calendar for Weekly Programing
- In room Coffee and Tea featuring Stumptown Coffee & Smith Tea
- Complimentary Standard WiFi
- Fitness Center featuring Peloton Bikes & Lululemon Mirror
- Complementary Bike Rentals
- $15 off Food and Beverage at The Tavern
- In room Pet Amenities and Dog Treats at the reception
- Farmer's Market Curated List of Vendors for the local market
- Discounted tickets to Oregon Symphony shows and White Bird Ballet

Please note that pets will incur an additional charge of per $USD50 per stay, per pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

9
Based on 1271 reviews
Cleanliness: 8.25
Service: 9.25
Location: 10
Room Quality: 7.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 10
Overall Experience: 9.25
S
Shrimali • couple • us
8
2026-04-16 • via Nuitee
C
Cheryl • couple • us
5
I won't return
Pros:

Location

Cons:

Thr bathroom was the smallest thing I've ever seen. The bar downstairs? Embarassment.

2026-04-14 • via Nuitee
C
Cody • couple • us
8
2026-04-12 • via Nuitee
J
Jane • solo_traveller • us
10
2026-04-12 • via Nuitee
T
Tom • couple • us
10
2026-04-11 • via Nuitee
O
O6593VUtraceyc • NONE
10
Great Hotel
Pros:

Top-shelf property with a great location. Everything was pitch-perfect and I appreciated that the elevators required a keycard to work.

(Head's up: there is a $30 'resort fee' which niggles me a little bit when there aren't, you know, resort-y amenities.)

2026-04-08 • via Tripadvisor
G
GrandTour23560018279 • NONE
10
Best Hotel in Portland
Pros:

Let me tell you a story that encompasses the Heathman's customer service: I was checking out the new library on the second floor when I encountered THE GENERAL MANAGER picking up small detritus on the floor on her way to a meeting. This sort of dedication to the ambiance of the hotel and its laser-like focus on its guests is why I always stay here and why no where in Portland compares to it. From the front desk, to the waiters, to the cleaners they are a happy bunch of people working hard for their guests. Stay here.

2026-04-07 • via Tripadvisor
J
Jeannie • family_with_children • us
10
The place to stay
Pros:

Loved the location, super helpful valet and clerk, restaurant room service was great. Close to Powell books and the water.

Cons:

Bathroom was a bit small for the toilet and shower area.

2026-04-07 • via Nuitee
J
Jeannie • couple • us
10
2026-04-07 • via Nuitee
J
johnhB1054SH • NONE
6
Nice rooms, not the friendliest
Pros:

This is a great old property in Portland, but a lack of customer service ethos leaves a lot to be desired. The room was nice, with nice amenities - though the television had very few options for streaming, movies, etc. The charm of the old place is missing dearly.

2026-04-06 • via Tripadvisor
B
Bob • couple • us
8
2026-04-04 • via Nuitee
E
Estella • family_with_children • us
10
2026-04-04 • via Nuitee
T
Tami • couple • us
7
Pros:

Location

2026-04-01 • via Nuitee
A
Angie • couple • us
7
Stayed less than 24 hrs. Room was fine we ate down the road at Starbucks as no food is offered without charge so we didn
Pros:

Location

Cons:

The extraordinary high amount to pay for parking

2026-03-31 • via Nuitee
D
dewilli04 • NONE
10
Wonderful Hotel
Pros:

The Heathman is an exceptional hotel nestled in downtown Portland. It's easy access to almost everything makes it a perfect place to stay. The rooms are comfortable and clean and the staff is always so friendly. Definitely my go-to hotel for visiting Portland!

2026-03-29 • via Tripadvisor
H
Hilary • family_with_children • us
10
2026-03-29 • via Nuitee
K
Katherine • couple • us
10
2026-03-28 • via Nuitee
M
Meta • solo_traveller • us
6
Be sure renovations are complete before going
Pros:

Location

Cons:

It was under renovation in main lobby and common areas when I was there and I wasn’t told before my visit. In the past the piano was played and beverages served in the lounge…

2026-03-25 • via Nuitee
B
Brian • solo_traveller • us
10
2026-03-22 • via Nuitee
J
Jareth • couple • us
10
2026-03-21 • via Nuitee