Mercure Hotel Trier Porta Nigra

Hotels
Mercure
8.2 (3242 reviews)
Porta Nigra Platz 1 , Trier , de

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Rooms too warm
High parking cost

Categories

Cleanliness
8.03
The room was clean, but there were concerns about the room being hot.
Service
8.5
Staff were friendly, but there were issues reaching them during temperature control.
Location
9.04
Location was perfect, close to the city centre.
Room Quality
7.79
Rooms were spacious but had temperature issues and some described as dated.
Amenities
8.02
Parking was available, but some amenities like air conditioning need improvement.
Value for Money
7.48
Parking costs were considered high for the services offered.
Food and Beverage
8.53
Breakfast was good with many options, though evening meals were limited.
Overall Experience
8.2
Generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Accommodation
Indulge in modern air-conditioned rooms with satellite TV and Wi-Fi at the Mercure Hotel Trier Porta Nigra. Enjoy the comfort of traditional Rhineland-Palatinate cuisine and breathtaking views of the Porta Nigra Gate from the Porta restaurant.

Dining Experience
Savor regional and international delicacies at the on-site restaurant, complemented by a variety of snacks at the Vis à Vis cocktail bar. Whether it's a hearty meal or a quick bite, our dining options cater to every palate.

Convenient Location
Situated opposite the iconic Porta Nigra Gate and hosting the Spielbank Trier casino, our 4-star hotel offers both leisure and entertainment. With underground parking and proximity to Trier Central Station, seamless travel experiences await you.

Book now for an unforgettable stay at Mercure Hotel Trier Porta Nigra!

Important information:

Pets are not permitted in the restaurant under any circumstances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 17 per day.

Location

Guest Reviews

8.2
Based on 3242 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.2
R
Rob (Sheffield) extended_group gb
8
Good quality hotel in the perfect location for exploring Trier and it's attractions. Good car park.
Pros:

Great hotel, directly across the road from the Porta Nigra itself. The main attractions of the city are within easy reach via the town centre. Rooms were spacious, clean and generally of good quality. Breakfast was expensive but an excellent standard. Lots of easy car parking available at a sensible price on site and very easy to find.

Cons:

Nothing negative comes to mind!

2026-06-27 via Nuitee
F
Franka family_with_children de
7
Für die Durchreise ein Prima Hotel
Pros:

Zimmer groß und geräumig. Frühstück hat bietet alles was man braucht. Zusätzlich einen schönen Blick auf die Porta Nigra

Cons:

Im Badezimmer befinden sich Roststellen, Kalkflecken und Staub.

2026-06-27 via Nuitee
V
Van Charante solo_traveller nl
9
Een verkoelende en fijne plek tijdens een bloedhete week
Pros:

Vriendelijk personeel, prima uitgebreid ontbijtbuffet, prachtige ligging tegenover de historische Romeinse Porta Nigra en nabij het bruisende oude stadscentrum. Ruime kamer

Cons:

Het bed was erg laag.

2026-06-26 via Nuitee
L
leslie family_with_children nl
8
2026-06-26 via Nuitee
T
Theodor couple de
8
2026-06-25 via Nuitee
K
Kevin couple nl
8
2026-06-25 via Nuitee
D
Dirk couple be
6
Verblijf was OK, maar het personeel aan de ontvangstbalie was nors en onvriendelijk
Pros:

Ligging

Cons:

Geen buitenterras

2026-06-24 via Nuitee
H
Haoyu solo_traveller de
9
2026-06-24 via Nuitee
T
Tanya8370 solo_traveller be
10
Pros:

Vriendelijke personeel, locatie is top!

Cons:

Geen frigo in kamer in

2026-06-24 via Nuitee
M
Martin couple ch
3
Schade - so eine tolle Lage - aber das Hotel ist leider nicht 4-Sterne würdig!
Pros:

Das Frühstück war reichhaltig und gut.

Cons:

Die Sauberkeit - im Badezimmer waren die Fugen von der Badewanne schimmlig. Es roch sehr unangenehm im ganzen Zimmer. Einmal wurde unser Zimmer nicht gemacht - wir meldeten das bei der Rezeption. Die Dame sagte uns - sie kümmere sich darum. Als wir um 22.00 Uhr vom Nachtessen gekommen sind - war es immer noch nicht gemacht. Ohne Entschuldigung. Wir reisten dann auch einen Tag früher ab!

2026-06-23 via Nuitee
M
Morgan couple se
6
Visst det är fyrstjärnigt men de stjärnorna delades nog ut på nittiotalet eller när det nu var fiskbensväv och sånt var
Pros:

Läget mitt emot Porta Negra, goa sängar, bra städat och outstanding frukost.

Cons:

Rum 329, inget kylskåp, ingen nyckel till safen, vi la en handduk på golvet för att vatten inte skulle läcka ut i hallen när vi duscha.

2026-06-23 via Nuitee
Y
yifat couple il
6
יקר יחסית לתמורה.מאכזב
Pros:

מיקום מצוין

Cons:

מלון מיושן
מזגן עייף

2026-06-23 via Nuitee
B
Broncobuster couple be
10
Magnificent.
Pros:

Great breakfast. The view from the restaurant/breakfast room across the Porta Nigra could not be better. The hotel is located at the start of all the amazing historic city landmarks. Leave the hotel, cross the main road and take a right follow the original Roman city wall to the Mösel river or enter via the Porta Nigra and walk throuyght he middle of the city. A great visit!

Cons:

Nothing. A pity the hotel closes at the end of the year. Hopefully replaced by another worthy operator. Otherwise the hotel has go NO run down feeling at all and could well stay in operation for a long time ahead.

2026-06-22 via Nuitee
P
Petra extended_group de
8
2026-06-22 via Nuitee
U
Uwe solo_traveller de
7
Schöne zeitHotel liegt zentrale
Pros:

Schnelles Check in nettes Personal

Cons:

Nacch dem Frühstück wollte das clean Personal in unser Zimmer ,da ich nochmal ins Bad musste sagte mein Mann dem Personal das wir noch 10 min .brauchen würden,wir kamen ca 18 uhr von unserem Ausflug zurück das zimmer war leider nicht gemacht .....ich sagte an der Rezeption bescheid der junge man wollte jemanden schicken da wir dus hen wollte und platt waren sagte ich das jetzt am Abend niemand vorbei kommen muss aber das man es doch bitte weiter gibt .....beim auschecken fragte keiner mehr danach oder irgenwiw ne ents Huldigung für den preis wqs man für 2 Nächte zahlt ....schade

2026-06-21 via Nuitee
A
Alexandra solo_traveller de
8
2026-06-19 via Nuitee
D
Dirk solo_traveller de
7
2026-06-19 via Nuitee
F
Fabienne couple fr
7
2026-06-18 via Nuitee
D
Delaram solo_traveller de
6
2026-06-18 via Nuitee
L
Laudy family_with_children nl
8
Heerlijk!
Pros:

Het hotel bevindt zich tegenover de Porta Nigra. Sublieme locatie! Personeel bij receptie en bij de ontbijtzaal is super behulpzaam en vriendelijk.

Cons:

-

2026-06-17 via Nuitee