Mercure Hotel Trier Porta Nigra

Hotels
Mercure
8.2 (3286 reviews)
Porta Nigra Platz 1 , Trier , de

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Rooms too warm
High parking cost

Categories

Cleanliness
8.03
The room was clean, but there were concerns about the room being hot.
Service
8.5
Staff were friendly, but there were issues reaching them during temperature control.
Location
9.04
Location was perfect, close to the city centre.
Room Quality
7.79
Rooms were spacious but had temperature issues and some described as dated.
Amenities
8.02
Parking was available, but some amenities like air conditioning need improvement.
Value for Money
7.48
Parking costs were considered high for the services offered.
Food and Beverage
8.53
Breakfast was good with many options, though evening meals were limited.
Overall Experience
8.2
Generally positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:14

Property Description

Luxurious Accommodation
Indulge in modern air-conditioned rooms with satellite TV and Wi-Fi at the Mercure Hotel Trier Porta Nigra. Enjoy the comfort of traditional Rhineland-Palatinate cuisine and breathtaking views of the Porta Nigra Gate from the Porta restaurant.

Dining Experience
Savor regional and international delicacies at the on-site restaurant, complemented by a variety of snacks at the Vis à Vis cocktail bar. Whether it's a hearty meal or a quick bite, our dining options cater to every palate.

Convenient Location
Situated opposite the iconic Porta Nigra Gate and hosting the Spielbank Trier casino, our 4-star hotel offers both leisure and entertainment. With underground parking and proximity to Trier Central Station, seamless travel experiences await you.

Book now for an unforgettable stay at Mercure Hotel Trier Porta Nigra!

Important information:

Pets are not permitted in the restaurant under any circumstances.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 17 per day.

Location

Guest Reviews

8.2
Based on 3286 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.79
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 8.53
Overall Experience: 8.2
K
katty family_with_children be
9
Aangenaam
Pros:

Dicht bij het centrum, heel vriendelijk, netjes

Cons:

Niks

2026-07-11 via Nuitee
J
Justin couple us
9
2026-07-11 via Nuitee
A
Alfred couple de
8
Pros:

Topp Lage, direkt gegenüber der Porta Nigra und Fußgängerzone. Superbequemes Bett

Cons:

Teure Garage und teures Frühstück

2026-07-11 via Nuitee
S
Simone family_with_children de
7
2026-07-11 via Nuitee
S
Sam family_with_children au
10
Perfect location, amazing staff
Pros:

Perfect location and great staff. The hotel is a bit old, well maintained to an extent

2026-07-11 via Nuitee
M
Marco family_with_children it
8
Pros:

Camera spaziosa, ben insonorizata, buona pulizia

2026-07-09 via Nuitee
C
Christian couple de
7
Gutes Hotel in exklusiver Lage, guter Ausstattung und umfangreichem Frühstück.
Pros:

Lage natürlich sehr gut, gegenüber der Porta Nigra und somit am Anfang der Fußgängerzone.
Frühstück außerordentlich umfangreich, alles da, was das Herz begehrt (entspricht Mercure-Standard). Kann man allerdings für einen Preis von 23,50 Euro auch durchaus so erwarten.
Zimmer und Badezimmer sauber und geräumig. Betten gut.

Cons:

Es gab eigentlich nichts zu beanstanden. Laut Info-Blatt haben einige Zimmer eine Minibar (nicht gefüllt, kann man aber als Kühlschrank nutzen). Unser Zimmer hatte leider keinen. Wäre bei den heißen Tagen wünschenswert gewesen, ist jetzt aber kein wirklicher Negativpunkt.

2026-07-09 via Nuitee
M
Mette solo_traveller dk
9
2026-07-08 via Nuitee
A
André couple nl
8
2026-07-07 via Nuitee
C
Christina family_with_children us
6
Good hotel for one overnight stay on a road trip - when it is not too hot.
Pros:

The location of the hotel is excellent and the parking underground with direct elevator access to the hotel is great. Beds were very comfortable and the windows - when closed - provide great sound proofing. View on Porta Nigra was superb - especially at night with lightning. It is nice you can open the windows in multiple settings. Staff was very friendly. Bedroom was nicely appointed - although a bit dated.

Cons:

The terrible smells - in the hallways but especially the bathroom smell was terrible. There is a plumbing issue and that system and the bathroom urgently needs renovation. We covered the drain in the bathroom with a towel and the trashcan which helped dampen the smell somewhat. The airco does not work well and there is no precise thermostat to control the room temperature. Even though we turned it on (and it only works with windows shut which is an issue due to the above mentioned smell) we woke up due to the heat in the middle of the night. The airco system needs work too. I would not stay more than one night.

2026-07-07 via Nuitee
M
Mark extended_group gb
9
Great spot to visit a great city from
Pros:

Perfect Location, easy parking, spacious rooms

Cons:

No fridge in the rooms

2026-07-07 via Nuitee
A
Annette couple de
7
2026-07-06 via Nuitee
R
Roy couple de
8
Ich würde wieder buchen und kann es sehr empfehlen.
Pros:

Top Lage! Geräumiges und gut klimatisiertes Zimmer. Reichhaltiges Frühstück.

2026-07-06 via Nuitee
R
Renate solo_traveller de
8
2026-07-05 via Nuitee
R
Remco solo_traveller nl
6
Het was lekker maar wel verouderd
Pros:

Ligt lekker in het centrum

Cons:

Erg verouderd

2026-07-05 via Nuitee
K
Kerstin solo_traveller de
5
2026-07-05 via Nuitee
B
Benno couple nl
8
Parkeergarage, locatie en airconditioning
Pros:

Parkeergarage, locatie en airconditioning. Kamer best ruim. Eigenlijk een prima formule hotel met alle onpersoonlijke behandelingen die je daarbij kunt verwachten.

Cons:

Onze kamer was half gerenoveerd dus moderner dan op de foto’s . We misten wel een koelkastje. Ontbijt is te gewoontjes voor de prijs.

2026-07-05 via Nuitee
T
Thian solo_traveller nl
8
Pros:

Locatie dicht bij het centrum van de stad

Cons:

Inrichting van de kamer een beetje gedateerd.

2026-07-04 via Nuitee
P
Patricia couple fr
8
Hôtel standard de la chaîne Mercure, facile d'accès et bien situé.
Pros:

Confortable chambre classique, climatisée et bien insonorisée car en étage élevé donnant sur la Porta Nigra.
La situation géographique est pratique pour visiter la zone piétonne sans difficulté.
Un parking payant est disponible derrière l’hôtel

Cons:

Il est dommage que le choix de la décoration intérieure soit si standardisée, une fois la porte fermée on ne peut pas deviner dans quel pays l'on se trouve. Une pointe d'originalité personnaliserait l’hôtel et donnerait un peu de charme à cet hébergement assez ancien.

2026-07-04 via Nuitee
M
Martin extended_group de
6
2026-07-04 via Nuitee