La Réserve Eden au Lac Zurich

Hotels
9.1 (313 reviews)
Utoquai 45 , Zürich , ch

Children allowed
Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Attentive staff
Great views
Cons:
Check-in/check-out issues
Soft pillows

Categories

Cleanliness
9.23
Not explicitly mentioned, but general tidy expectation for a luxury hotel.
Service
9.7
Service was highlighted multiple times as exceptional and attentive.
Location
9.74
Described as ideal with easy access to Old Town and multiple attractions.
Room Quality
8.69
Room quality noted as beautiful but mentioned a small size.
Amenities
8.72
Not explicitly mentioned but expected quality amenities for a five-star hotel.
Value for Money
8.18
Some concerns regarding high price versus value received.
Food and Beverage
9.23
Restaurant experiences noted as amazing with Michelin star quality.
Overall Experience
9.3
General positive feedback and higher ratings across categories suggest a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 07:03

Property Description

Historic Charm with Modern Design
La Réserve Eden au Lac Zurich, established in 1909, seamlessly blends historic charm with modern design by Philippe Starck. The hotel's individual rooms and suites exude perfection and urban lifestyle, offering balconies or terraces with stunning views of Lake Zurich and the Alps.

Gastronomic Delights and Rooftop Bar
Indulge in modern gastronomic experiences at Eden Kitchen & Bar, complemented by a variety of international wines. For a more casual setting, the Bar is perfect for music lovers, serving up cocktails and aperitifs. Don't forget to visit La Muna, the rooftop bar, open during the summer months for a scenic drink experience.

Convenient Location and Access
Located on Zurich's Utoquai, a short stroll from Bahnhofstrasse, the hotel offers easy access to the city's shopping street. With a 24-hour reception and proximity to Zürich Airport and Main Station, La Réserve Eden au Lac Zurich ensures a seamless and enjoyable stay.

Book now to experience the perfect blend of history and modernity at La Réserve Eden au Lac Zurich!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 313 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.74
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 9.23
Overall Experience: 9.3
S
stephanminton NONE Liverpool, Merseyside, England
10
Birthday surprise
Pros:

This is very much a five star experience. The room was excellent with a fantastic view
The staff really made the difference. The reception staff and restaurant staff were absolutely brilliant. They all even addressed us by first and last names. A truly wonderful hotel stay

2026-01-10 via Tripadvisor
T
Traveler19237910091 Couples Sydney, New South Wales
10
A perfect start to our honeymoon
Pros:

Our two-night stay at La Reserve Eden au Lac Zurich was the perfect way to begin our honeymoon.

The location of the hotel is excellent, right on the lake and close to popular restaurants and the city centre, but was surprisingly still quiet.

As soon as we arrived to our room there were treats for celebrating our honeymoon waiting for us, including a bottle of champagne and lovely chocolates (including a chocolate elephant!) - this was a lovely touch by the hotel which made our first day in Switzerland feel even more special.

We stayed in a 'lake view room' and the view from our room was absolutely breathtaking, with both the bed and the bath look out onto the lake - would definitely recommend booking this room. The room was incredibly stylish - mixing exposed red brick walls, black and white marble and wooden floors.

On the first night we had dinner at the hotel's Michelin starred restaurant 'Eden Kitchen' which was excellent - would highly recommend. For the second night, the hotel staff were able to secure us a booking at the popular Lulu Restaurant despite out last minute request, which was very impressive.

Throughout our stay the hotel staff were always very friendly and attentive.

We could not fault this hotel and next time we visit Zurich we will definitely be back at La Reserve Eden au Lac Zurich.

2026-01-05 via Tripadvisor
C
clairekN3459WA NONE
10
Exceptional stay in Zurich
Pros:

This hotel was the highlight of our stay in Switzerland. Lena did a wonderful job welcoming us, while the bellman took care of our luggage and parking the car. Dinner on the sixth floor at the Peruvian-Japanese restaurant is a must! Service was flawless from start to finish, including a welcome bottle of champagne and goodies for our small dog who was treated like royalty!

2025-12-13 via Tripadvisor
K
krzyszt0fk Couples Warsaw, Mazovia Province, Central Poland
10
La Reserve with amazing view (and service)
Pros:

La Reserve is always a promise of quality and style. Zurich one is particularly unique, with great design, Michelin starred restaurant and a view of the lake. My top choice when in Zurich.

2025-11-08 via Tripadvisor
G
Gasper-si Business Ljubljana, Upper Carniola Region
10
Nice location, wonderful hotel
Pros:

Wonderful hotel, attentive staff, beautiful room. High quality breakfast. Bar is also nice, could be busier. Room decoration is modern and warm

2025-11-07 via Tripadvisor
A
ANFNYC NONE New York City, New York
10
Impeccable service
Pros:

No contest best hotel in Zurich. Quintessentially Swiss. From the design to the location to the service La Reserve exudes stealth wealth. Go for the corner room with wrap around terrace facing Lac Zurich -- you won't be disappointed. The service from the moment you step foot on the property to the moment you leave is incredible, genuine, personal. Luxury materials -- dark, sexy mood, cool, textural, opulent. The private gym on 2nd floor is small and well done and you also have access to an incredible full service spa gym in the neighbourhood. Sushi restaurant is worth mentioning on the top floor, too. Breakfast (and waiter) also noteworthy. Overall a five star luxe experience. Highly recommend. I wouldn't stay anywhere else in Zurich.

2025-11-02 via Tripadvisor
C
Carolynne999 NONE Dallas, Texas
10
Amazing!!!!
Pros:

Very beautiful hotel with excellent food and service. Excellent views of the lake! Amazing restaurant and services.

2025-10-28 via Tripadvisor
B
beloslavag2024 Friends getaway
10
We will be back 🫶
Pros:

I’ve been a lot of times on the roof top bar, but first time staying at the hotel. We had a fantastic upgrade to room with a lake view 🤗 fabulous, thank you very much! The front office team all of them were super kind and attentive to our wishes! Highlight for me was also the breakfast, perfect service, the best French toast ever and Kristina was the best ♥️

2025-10-25 via Tripadvisor
couple us
10
2025-10-16 via Nuitee
E
evert ganzeboom couple nl
8
prima hotel
Pros:

geweldig japans restaurant mooie moderne kamers

2025-10-11 via Nuitee
E
Ekrem family_with_children de
10
2025-10-10 via Nuitee
G
goldensandals NONE New York City, New York
8
Beautiful hotel in an ideal location
Pros:

La Reserve is ideally located within easy walking distance of Old Town, multiple transport options and on the River. Service is commensurate with five star properties, and the on-site Michelin star restaurant is an excellent option. Room was small, but beautifully appointed - a bit tight for a work trip with no desk, but we were traveling for leisure staying two nights. We booked through American Express travel platform and received benefits of the Fine Hotels & Resorts offer. We even received a bottle of rather good champagne and chocolates as a welcome gift for the room type we booked.

The main glitch was our checkin/check out experience. Our reservation was erroneously entered into the system on the hotel side (1 night in system versus the 2 nights we'd prepaid). It was rectified at check-in when I showed our original reservation confirmation, but there was also an issue at check-out given the original error when they showed an invoice for the second night. Again, it was rectified when I showed the original prepaid reservation for two nights. For the quality of hotel, I had not anticipated the same issue upon check-out.

Otherwise, service was great and it's a beautiful hotel overall. Hotel is pricey and value for money will heavily depend on what you prioritize/willing to pay extra for.

2025-09-22 via Tripadvisor
W
Walid Shaaban33 couple kw
9
2025-09-20 via Nuitee
H
Hans Henning couple us
10
We will stay there again, for sure.
Pros:

Great location, very friendly and helpful staff, fantastic restaurant and very cool interior design

2025-09-20 via Nuitee
W
Wagner couple br
8
Pros:

Da localização porém para um hotel 5 estrelas estive no trecho anterior em um 4 estrelas melhor

Cons:

Do atendimento no café da manhã

2025-09-19 via Nuitee
J
Jan
10
Pros:

Top Hotel in Zürich und sehr gute Gastronomie

2025-09-12 via Nuitee
K
KATHRYN couple au
9
Absolutely beautiful hotel in a great location with amazing staff
Pros:

Everything

Cons:

Pillows were too soft

2025-09-11 via Nuitee
C
Calin solo_traveller ro
10
2025-09-09 via Nuitee
C
Calin solo_traveller ro
10
2025-09-08 via Nuitee
J
Jaafar couple ch
10
2025-09-04 via Nuitee