The Emily Morgan Hotel - A DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8.8 (961 reviews)
705 East Houston Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from Jessica
Cons:
Poor maintenance
Inconsistent staff service

Categories

Cleanliness
8.13
The building seemed to need updating and was not very well maintained.
Service
9.6
Jessica was repeatedly praised for her exceptional service; however, other staff were noted as unhelpful.
Location
9.64
The central location near attractions like the Riverwalk and Alamo was highly appreciated.
Room Quality
8.09
Concern regarding lack of heat, power outages, and unsatisfactory room views and AC control.
Amenities
8.62
Standard offerings for the hotel tier; cookies and complementary services were highlighted.
Value for Money
9.08
Location and experiences provided reasonable value despite some complaints about room quality.
Food and Beverage
8.13
Breakfast was criticized for not being appealing and not meeting buffet expectations.
Overall Experience
9.1
Highlights included staff interactions (especially with Jessica) but marred by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Luxurious Accommodations
Guests are greeted with a warm cookie upon arrival to this hotel located in the heart of downtown San Antonio, just steps away from the historic Alamo. Each spacious room at The Emily Morgan Hotel - A DoubleTree by Hilton features a flat-screen cable TV, coffee machine, work desk, ironing facilities, and a safety deposit box. Bathrobes and a hairdryer are offered in the en suite bathrooms.

Top-Notch Amenities
A spacious swimming pool, state-of-the-art fitness center, on-site library, valet parking, luggage storage, and concierge services are available to all guests. The hotel also boasts a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in a culinary experience at ORO Restaurant and Bar, offering a rotating seasonal menu with fresh local ingredients. Enjoy breakfast, lunch, and dinner along with a variety of martinis and award-winning margaritas. Explore nearby attractions like La Villita and Ripley’s Believe It or Not! Odditorium.

Book your stay at The Emily Morgan Hotel - A DoubleTree by Hilton for an unforgettable experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.8
Based on 961 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
C
Charlotte • couple • fr
10
2026-03-18 • via Nuitee
C
Christine • couple • us
10
2026-03-18 • via Nuitee
L
Lisa • extended_group • us
6
It was fair not exceptional for the price I paid
Cons:

My pillows were flat n uncomfortable and the comforter was not clean. It had dust and hair on it , thankfully I took my own blanket so I didn't use it.

2026-03-16 • via Nuitee
D
Diana • solo_traveller • us
6
Good location, tiny rooms, pay to park
Pros:

I was able to get a room with no problem.

Cons:

The room was very small. Barely enough room for the bed and TV stand. There was no parking. That was the worst of it all. I had to pay for valet or public parking. Horrible situation in my opinion.

2026-03-16 • via Nuitee
J
José • family_with_children • us
8
Relação custo benefício muito boa.
Pros:

Localização e café da manhã.

Cons:

Hotel um pouco “cansado”.

2026-03-16 • via Nuitee
F
Fawnda • couple • us
8
2026-03-16 • via Nuitee
K
Kelly • couple • us
6
2026-03-16 • via Nuitee
A
Amanda • family_with_children • us
8
Staff was absolutely wonderful and the building is well kept. The pool was all we needed for it to be perfect.
Pros:

The location

Cons:

The pool was not operable.

2026-03-16 • via Nuitee
J
Julia • family_with_children • us
1
Find a better hotel
Pros:

The location. That is all.

Cons:

The filters were filthy like caked on dust and we had to request them to be changed twice for both of the rooms we rented. We had to change one of the rooms because it was super humid and only few outlets worked and the bathroom light was out. The second room no matter what temperature ac was set on it was freezing and it never turned off. The whole family ended up with terrible allergies from the hotel the first night staying there. Do not take a baby to stay there for this reason alone. This hotel used to be better than this. Huge disappointment overall.

2026-03-15 • via Nuitee
W
Wendy • extended_group • us
10
Pros:

The staff is great

2026-03-11 • via Nuitee
W
Wendy • extended_group • us
10
Pros:

Love the location

2026-03-11 • via Nuitee
1
147gretaw • Couples
10
Great Experience- but no ghost 🤣
Pros:

Love the hotel, location and staff. Clean room and a great value. The staff were super friendly and most helpful! Will definitely stay here again.

2026-03-10 • via Tripadvisor
H
Holley • family_with_children • us
10
The hotel was amazing, friendly staff
Pros:

A beautiful clean , relaxing hotel, That is close to everything!!!

Cons:

The bedding was superior

2026-03-09 • via Nuitee
R
Rae • couple • us
10
2026-03-09 • via Nuitee
J
Joshua • extended_group • us
10
Pros:

Everything the place is beautiful

Cons:

Beds were a little too firm

2026-03-09 • via Nuitee
A
Aneta • extended_group • pl
8
2026-03-07 • via Nuitee
D
Diana • couple • us
7
Pros:

The view was great.

Cons:

The queen bed was rock hard. I have stayed in the king room, which was way better.

2026-03-07 • via Nuitee
J
Justin • couple • us
10
Overall our stay was great!
Pros:

Very welcoming staff & pet friendly. Room was clean & comfortable.

Cons:

The bar/restaurant had weird hours. Never knew if they were open or closed.

2026-03-05 • via Nuitee
C
Candace • extended_group • us
8
Spooky!!!
Pros:

Very historical. Great location. Spooky for the ghost hunting!

Cons:

Room was hot. Had to request a fan to be able to get to sleep. There wasn’t anything saying there pool wasn’t available until we got to the pool and found it was closed for renovations. A heads up would have been nice.

2026-03-03 • via Nuitee
M
Monique • couple • us
7
Clean, convenient and historically interesting hotel. Glad we tried it!
Pros:

Great location. We could walk to the event we were attending and a lot to do/see very close to the hotel. Staff were friendly and helpful. Valet parking was good but expensive. Bed was very comfortable. Nice there was a comfy robe but only one and there were two of us. We were able to check out and leave our luggage with reception while we went out for the afternoon.

Cons:

The room was very small, and we thought we would have a view of the Alamo. Someone told us all the rooms did but we did not. We were on the 14th floor so there was a view of the city and the parking lot. There were some weird noises of water running and groaning. These kept my husband awake so he did not get a good night's rest.

2026-03-03 • via Nuitee