The Emily Morgan Hotel - A DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8.8 (961 reviews)
705 East Houston Street , San Antonio , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from Jessica
Cons:
Poor maintenance
Inconsistent staff service

Categories

Cleanliness
8.13
The building seemed to need updating and was not very well maintained.
Service
9.6
Jessica was repeatedly praised for her exceptional service; however, other staff were noted as unhelpful.
Location
9.64
The central location near attractions like the Riverwalk and Alamo was highly appreciated.
Room Quality
8.09
Concern regarding lack of heat, power outages, and unsatisfactory room views and AC control.
Amenities
8.62
Standard offerings for the hotel tier; cookies and complementary services were highlighted.
Value for Money
9.08
Location and experiences provided reasonable value despite some complaints about room quality.
Food and Beverage
8.13
Breakfast was criticized for not being appealing and not meeting buffet expectations.
Overall Experience
9.1
Highlights included staff interactions (especially with Jessica) but marred by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Luxurious Accommodations
Guests are greeted with a warm cookie upon arrival to this hotel located in the heart of downtown San Antonio, just steps away from the historic Alamo. Each spacious room at The Emily Morgan Hotel - A DoubleTree by Hilton features a flat-screen cable TV, coffee machine, work desk, ironing facilities, and a safety deposit box. Bathrobes and a hairdryer are offered in the en suite bathrooms.

Top-Notch Amenities
A spacious swimming pool, state-of-the-art fitness center, on-site library, valet parking, luggage storage, and concierge services are available to all guests. The hotel also boasts a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in a culinary experience at ORO Restaurant and Bar, offering a rotating seasonal menu with fresh local ingredients. Enjoy breakfast, lunch, and dinner along with a variety of martinis and award-winning margaritas. Explore nearby attractions like La Villita and Ripley’s Believe It or Not! Odditorium.

Book your stay at The Emily Morgan Hotel - A DoubleTree by Hilton for an unforgettable experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.8
Based on 961 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
J
Jennifer • solo_traveller • us
9
Despite the room ac the place was great. Fantastic location. Staff are very friendly and responsive to your needs.
Pros:

Staff were outstanding

Cons:

AC was hard to regulate. It was either hot or too cold.

2026-04-11 • via Nuitee
S
Swift • couple • us
10
Great Hotel.
Pros:

The staff we're all amazing. Everybody went above and beyond to make us feel comfortable. It was raining when we arrived and the gentleman at the front desk offered us an umbrella so we could walk over to the Alamo.

We loved that it was right beside the Alamo and that everything was in walkable distance.

Cons:

Valet was of dingy... they lost our car (attached our car keys to another guest's room as I understand it) they found it without any problems so no harm no foul.

The pool was also closed. We have kids so that was pretty important to us and when we called the book they said they had a pool. They didn't mention that it was down for maintenance. That was kind of disappointing especially since it was raining.

2026-04-10 • via Nuitee
N
Nancy • couple • us
10
2026-04-09 • via Nuitee
E
Enrique • couple • us
10
2026-04-05 • via Nuitee
H
Hicks • couple • us
10
Perfect all around experience!
Pros:

The hotel was very nice, across the street from the Alamo and the customer service was excellent.

Cons:

My entire stay was 5 stars.

2026-04-01 • via Nuitee
G
Graham • solo_traveller • us
10
Pros:

The hotel was close to the sites that we wanted to see.

2026-03-30 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

The historical property but my room was awesome. Great view.

Cons:

Valet parking so expensive!!! Already paying alot for stay.

2026-03-29 • via Nuitee
S
Stanislav • solo_traveller • sk
8
2026-03-28 • via Nuitee
G
Guzman • family_with_children • us
8
Cons:

Room was hot but had fan it made it good

2026-03-22 • via Nuitee
C
Charlotte • couple • fr
10
2026-03-18 • via Nuitee
C
Christine • couple • us
10
2026-03-18 • via Nuitee
K
Kelly • couple • us
6
2026-03-16 • via Nuitee
L
Lisa • extended_group • us
6
It was fair not exceptional for the price I paid
Cons:

My pillows were flat n uncomfortable and the comforter was not clean. It had dust and hair on it , thankfully I took my own blanket so I didn't use it.

2026-03-16 • via Nuitee
F
Fawnda • couple • us
8
2026-03-16 • via Nuitee
J
José • family_with_children • us
8
Relação custo benefício muito boa.
Pros:

Localização e café da manhã.

Cons:

Hotel um pouco “cansado”.

2026-03-16 • via Nuitee
A
Amanda • family_with_children • us
8
Staff was absolutely wonderful and the building is well kept. The pool was all we needed for it to be perfect.
Pros:

The location

Cons:

The pool was not operable.

2026-03-16 • via Nuitee
D
Diana • solo_traveller • us
6
Good location, tiny rooms, pay to park
Pros:

I was able to get a room with no problem.

Cons:

The room was very small. Barely enough room for the bed and TV stand. There was no parking. That was the worst of it all. I had to pay for valet or public parking. Horrible situation in my opinion.

2026-03-16 • via Nuitee
J
Julia • family_with_children • us
1
Find a better hotel
Pros:

The location. That is all.

Cons:

The filters were filthy like caked on dust and we had to request them to be changed twice for both of the rooms we rented. We had to change one of the rooms because it was super humid and only few outlets worked and the bathroom light was out. The second room no matter what temperature ac was set on it was freezing and it never turned off. The whole family ended up with terrible allergies from the hotel the first night staying there. Do not take a baby to stay there for this reason alone. This hotel used to be better than this. Huge disappointment overall.

2026-03-15 • via Nuitee
W
Wendy • extended_group • us
10
Pros:

The staff is great

2026-03-11 • via Nuitee
W
Wendy • extended_group • us
10
Pros:

Love the location

2026-03-11 • via Nuitee