The Emily Morgan Hotel - A DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8.8 (1072 reviews)
705 East Houston Street , San Antonio , US
+1 210-225-5100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional service from Jessica
Cons:
Poor maintenance
Inconsistent staff service

Categories

Cleanliness
8.13
The building seemed to need updating and was not very well maintained.
Service
9.6
Jessica was repeatedly praised for her exceptional service; however, other staff were noted as unhelpful.
Location
9.64
The central location near attractions like the Riverwalk and Alamo was highly appreciated.
Room Quality
8.09
Concern regarding lack of heat, power outages, and unsatisfactory room views and AC control.
Amenities
8.62
Standard offerings for the hotel tier; cookies and complementary services were highlighted.
Value for Money
9.08
Location and experiences provided reasonable value despite some complaints about room quality.
Food and Beverage
8.13
Breakfast was criticized for not being appealing and not meeting buffet expectations.
Overall Experience
9.1
Highlights included staff interactions (especially with Jessica) but marred by room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:24

Property Description

Luxurious Accommodations
Guests are greeted with a warm cookie upon arrival to this hotel located in the heart of downtown San Antonio, just steps away from the historic Alamo. Each spacious room at The Emily Morgan Hotel - A DoubleTree by Hilton features a flat-screen cable TV, coffee machine, work desk, ironing facilities, and a safety deposit box. Bathrobes and a hairdryer are offered in the en suite bathrooms.

Top-Notch Amenities
A spacious swimming pool, state-of-the-art fitness center, on-site library, valet parking, luggage storage, and concierge services are available to all guests. The hotel also boasts a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in a culinary experience at ORO Restaurant and Bar, offering a rotating seasonal menu with fresh local ingredients. Enjoy breakfast, lunch, and dinner along with a variety of martinis and award-winning margaritas. Explore nearby attractions like La Villita and Ripley’s Believe It or Not! Odditorium.

Book your stay at The Emily Morgan Hotel - A DoubleTree by Hilton for an unforgettable experience!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Location

Guest Reviews

8.8
Based on 1072 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 8.13
Overall Experience: 9.1
E
Esteban • solo_traveller • us
8
Pros:

Bigger beds

Cons:

Small beds

2026-10-12 • via Nuitee
G
Gigstead • solo_traveller • us
10
Pros:

Friendly staff, beautiful room

2026-10-08 • via Nuitee
S
Sandra • couple • us
7
Overall, I had a pleasant stay. House keeping needs improvement.
Pros:

I really appreciated the check-in staff. They were friendly, welcoming, and very accommodating, which made the check-in process pleasant and easy.

Cons:

I was not completely satisfied with how the beds were made. The bedding did not look very neat or properly tucked in, and it gave the impression that the beds were made somewhat hurriedly. I would have appreciated a little more attention to detail.

2026-09-17 • via Nuitee
M
MICHELLE • solo_traveller • us
7
Pros:

Friendliness of staff

Cons:

Swimming pool not open
No continental breakfast... very expensive
Charge for parking
Beds not very comfortable

2026-09-14 • via Nuitee
K
Kristy • family_with_children • us
6
Pros:

The hotel was nice and in a good location. The staff was friendly

Cons:

The beds were not comfortable at all.

2026-09-14 • via Nuitee
C
Claudia • family_with_children • us
10
2026-09-12 • via Nuitee
D
Daniel • couple • us
10
Good
Pros:

Cleanliness of room

Cons:

Parking

2026-09-10 • via Nuitee
A
amie • couple • us
7
Our stay was relaxing and a great get away for a weekend away from home
Pros:

The staff was insanely friendly, I don’t think I’ve ever stayed in a hotel and was treated and seen by the staff like here 10/10

Cons:

Our room seemed like it hadn’t been cleaned really, and the size is kinda deceiving from pictures online. Nothing crazy but overall good

2026-09-08 • via Nuitee
V
Veronica • solo_traveller • us
10
2026-09-04 • via Nuitee
D
Desiree • family_with_children • us
10
2026-09-03 • via Nuitee
T
Teresa • solo_traveller • us
10
Pros:

Liked

Cons:

N/A

2026-09-03 • via Nuitee
E
Esmeralda • solo_traveller • mx
10
Pros:

El espacio del cuarto

Cons:

Que no tuviera estacionamiento gratuito

2026-09-03 • via Nuitee
R
Rosalinda • couple • us
10
The room was spacious, the bed was comfortable and it was very quiet during the night.
Pros:

Very friendly staff.

2026-09-01 • via Nuitee
I
Ian • family_with_children • gb
6
Fantastic location but facilities not as advertised.
Pros:

Location is brilliant.

Cons:

The pool is no longer available - without any explanation or notice and we chose this hotel for a mixture of location & pool.
The heating/aircon/water infrastructure is very noisy

2026-09-01 • via Nuitee
L
Lori • extended_group • us
8
2026-08-26 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-08-19 • via Nuitee
H
Himura • solo_traveller • us
9
2026-08-07 • via Nuitee
B
Belman • solo_traveller • us
6
Pros:

Location

Cons:

Pay for parking

2026-08-06 • via Nuitee
K
Karla • family_with_children • us
1
Pros:

We were very tired , and once we were there, to check in the system was down . There’s no parking place and is 58$ per parking place just one day . The hotel cancel my reservation .

Cons:

Worse experience ever

2026-08-03 • via Nuitee
A
Adalberto • solo_traveller • us
10
Pros:

Location

2026-08-03 • via Nuitee