Soho Grand Hotel

Hotels
9 (351 reviews)
310 West Broadway , New York , us

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Children allowed
Pets allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noisy environment
Cleanliness issues
Expensive food options

Categories

Cleanliness
8.09
Some reviews mentioned dirty rooms and poor hygiene.
Service
9.56
Most reviews praised the helpful and friendly staff.
Location
10
Consistently highlighted as perfect and ideal for visitors.
Room Quality
9.1
Rooms are spacious and comfortable, though noise is an issue for some.
Amenities
8.55
Mixed feedback on amenities; some guests noted lacking services.
Value for Money
8.58
Pricing for breakfast and services perceived as high for some.
Food and Beverage
8.54
Good breakfast options, but some found them too expensive.
Overall Experience
9.59
Overall happiness with stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Luxury Hotel in SoHo

City Views and Fine Dining
Situated in SoHo, this luxury hotel offers city views from all rooms and features an outdoor restaurant serving American cuisine and signature cocktails.

Elegant Accommodations
Guest rooms at Hotel Soho Grand are elegantly designed with free Wi-Fi, flat-screen TVs, and designer bathrobes. Enjoy designer toiletries and a cozy atmosphere.

Convenience and Comfort
With a 24-hour gym, business center, and helpful concierge desk, Soho Grand Hotel ensures a convenient and comfortable stay for all guests.

Book now for a luxurious experience in the heart of SoHo!

Important information:

Please Note: Extra beds are only available for the Grand Corner King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

9
Based on 351 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
A
Adrien • solo_traveller • us
1
2026-02-13 • via Nuitee
D
Deborah W • family_with_children • us
7
2026-02-12 • via Nuitee
S
Scott • couple • us
9
2026-02-12 • via Nuitee
V
Violeta • couple • mx
10
Love it
Pros:

Location and style

2026-02-11 • via Nuitee
I
ISAIAS • solo_traveller • es
7
2026-02-08 • via Nuitee
M
Marion • couple • be
10
2026-02-08 • via Nuitee
E
Eleonora • family_with_children • it
10
Pros:

Posizione

2026-01-31 • via Nuitee
P
Pedro • couple • br
7
2026-01-30 • via Nuitee
M
May • family_with_children • il
10
2026-01-29 • via Nuitee
M
Maria • solo_traveller • us
10
2026-01-28 • via Nuitee
T
thais • extended_group • us
1
THE HOTEL STAFF STOLED MY COUCH , MADE ME LOOK STUPID, GAVE ME THE WORST TIME EVER. THEN THEY MAGICALLY INSIDE MY BATHRO
Pros:

SO DARK

Cons:

THE WORST PLACE EVER

2026-01-28 • via Nuitee
D
Danielle • solo_traveller • us
9
2026-01-27 • via Nuitee
M
Meagen • couple • us
10
We will definitely be back.
Pros:

The staff was phenomenal.

2026-01-26 • via Nuitee
I
IRMAK • couple • tr
10
2026-01-26 • via Nuitee
S
Srdjan • solo_traveller • rs
10
2026-01-26 • via Nuitee
P
Prof Dr Britta • couple • de
7
Good but not great.
Pros:

The bed was comfortable and the room was fine. We had a nice view as we had a room on an upper floor. The lobby is nice and a good place to sit and enjoy a coffee or a drink.

Cons:

The staff in the restaurant, except for one exceptionally good female chief waiter, as well as at the reception was unprofessional, not client-oriented. Unfortunately, we weren't told that there was a jazz concert in the hotel every evening, we found out by chance.

2026-01-24 • via Nuitee
D
DIANA • solo_traveller • us
10
2026-01-23 • via Nuitee
L
Laurence • couple • fr
10
2026-01-21 • via Nuitee
J
Jutta • couple • de
8
2026-01-20 • via Nuitee
L
Lisa • solo_traveller • gb
10
Fabulous hotel.. perfect location for few days in the Big Apple!
Pros:

Great location - close to the subway station and on top on the shops and sights around SoHo. Easy to get uptown or downtown on foot or subway. My room was a good size and extremely comfortable with plenty of storage! Not always available in accommodation in NYC. The lounge and bar areas were both comfortable and welcoming (families and dogs welcome!). with a great buzz without being hectic. I was travelling alone and felt welcome whether enjoying a drink or just relaxing with a good book.

Cons:

Being British I naively showed up without a physical credit card which was required to check in. (Apple Pay is accepted elsewhere in the hotel). Entirely my error and, thankfully, my son lives in NYC and was sent back to his apartment to bring a card back. The very kind concierge gave me vouchers for 2 complimentary cocktails which were gratefully accepted after a long haul flight! The following morning a second concierge suggested that I complete a pre-authorisation form for the required amount which was emailed to me and my sons’s card details were deleted. My only suggestion is that this option could have been made available to me at check in the night before avoiding the unwelcome delay in settling into my lovely room. That said, I will make a note to bring my card with me next time!

2026-01-20 • via Nuitee