Soho Grand Hotel

Hotels
9 (496 reviews)
310 West Broadway , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Noisy environment
Cleanliness issues
Expensive food options

Categories

Cleanliness
8.09
Some reviews mentioned dirty rooms and poor hygiene.
Service
9.56
Most reviews praised the helpful and friendly staff.
Location
10
Consistently highlighted as perfect and ideal for visitors.
Room Quality
9.1
Rooms are spacious and comfortable, though noise is an issue for some.
Amenities
8.55
Mixed feedback on amenities; some guests noted lacking services.
Value for Money
8.58
Pricing for breakfast and services perceived as high for some.
Food and Beverage
8.54
Good breakfast options, but some found them too expensive.
Overall Experience
9.59
Overall happiness with stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:43

Property Description

Luxury Hotel in SoHo

City Views and Fine Dining
Situated in SoHo, this luxury hotel offers city views from all rooms and features an outdoor restaurant serving American cuisine and signature cocktails.

Elegant Accommodations
Guest rooms at Hotel Soho Grand are elegantly designed with free Wi-Fi, flat-screen TVs, and designer bathrobes. Enjoy designer toiletries and a cozy atmosphere.

Convenience and Comfort
With a 24-hour gym, business center, and helpful concierge desk, Soho Grand Hotel ensures a convenient and comfortable stay for all guests.

Book now for a luxurious experience in the heart of SoHo!

Important information:

Please Note: Extra beds are only available for the Grand Corner King rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

9
Based on 496 reviews
Cleanliness: 8.09
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
S
Sophie couple ca
8
2026-08-14 via Nuitee
S
Scherrer solo_traveller ch
8
2026-08-13 via Nuitee
C
Christopher solo_traveller us
8
Pros:

The room was clean and quiet

Cons:

My Linux laptop had trouble connecting to the hotel wifi and automatically disconnected from the wifi after some time period, I'd prefer it didn't do that

2026-08-09 via Nuitee
P
Paul solo_traveller us
9
2026-08-09 via Nuitee
M
Matan solo_traveller il
6
Cons:

When I arrived, the staff told me that I have a room on the 4th floor.

Then, they mentioned there is a lot of noise from the club on the Lobby floor, and that if I want to sleep well, I will need to upgrade to a higher floor.

It’s important to note that the noise was NOT mentioned anywhere when I did the booking.

After I paid 50$ extra for an upgrade, they put me in a room which is part of a family room (connecting door), and at the next room there was a crying baby.

After I asked to move to another room, they told me there is nothing they can do, and that I will have to stay there or come back to the 4th floor. All of this after I haven’t slept for 30 hours before arriving at the hotel.

Will not come back again.

2026-08-09 via Nuitee
L
LudNoailly solo_traveller fr
10
Pros:

Le style rétro, l'accueil, les services, le club, le resto tout !

2026-08-06 via Nuitee
J
Jorge family_with_children pe
10
2026-08-06 via Nuitee
J
Jae solo_traveller us
8
Pros:

Rooms are well
Appointed and the Doormen are great.

Cons:

The Diner is no longer good. Very disappointing breakfast.

2026-08-05 via Nuitee
W
William solo_traveller gb
1
Awful.
Pros:

Nothing - tired and dated. Night club downstairs is loud

Cons:

tired and dated. Night club downstairs is loud

2026-07-25 via Nuitee
L
Lee family_with_children au
9
2026-07-21 via Nuitee
A
Ahmad extended_group ca
10
2026-07-20 via Nuitee
O
Olivia couple ch
8
Pros:

Lage top, zimmer auch super

Cons:

Ein bisschen laut

2026-07-17 via Nuitee
A
Ankur couple us
4
2026-07-16 via Nuitee
E
Edward couple us
10
2026-07-16 via Nuitee
M
Maria solo_traveller br
9
2026-07-13 via Nuitee
C
Chagas solo_traveller br
7
2026-07-13 via Nuitee
V
Venus family_with_children nl
8
Prima hotel, personeel kan beter
Pros:

De kamers zijn schoon, fijne bedden. Locatie goed.
Alles ziet er verzorgd uit.

Cons:

Veel personeelsleden hebben moeite om vriendelijk te zijn. Vooral in het restaurant zijn er veel koud en afstandelijk. De airco in het restaurant staat te hoog en in de avond is het er te donker. Er wordt 100 dollar borg gevraagd per nacht per kamer. Er wordt automatisch 20% fooi gerekend voor al het eten en drinken in het hotel. Goed om te weten!

2026-07-12 via Nuitee
A
Adam solo_traveller gb
1
Pros:

Still waiting 2 weeks for my refund from a mistake that the reception said would be easily fixed

Cons:

How its been dealt with

2026-07-11 via Nuitee
C
Chris solo_traveller us
9
2026-07-08 via Nuitee
A
Aviv family_with_children il
5
2026-07-08 via Nuitee