Hilton Greenville

Hotels
•
Hilton Hotels & Resorts
7.8 (697 reviews)
45 West Orchard Park Drive , Greenville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Odor in rooms
No hot water

Categories

Cleanliness
6.76
Some complaints about odors and carpet condition.
Service
8.73
Friendly staff, but mixed experiences with problem resolution.
Location
9.27
Great location close to attractions, but some room views were poor.
Room Quality
7.72
Rooms were comfortable, but some had unpleasant odors.
Amenities
7.25
Basic amenities available, but missing pool and seating areas.
Value for Money
8.21
Affordable, but may require improvements in service and cleanliness.
Food and Beverage
5.76
Poor dining experience, with a serious issue reported.
Overall Experience
8.73
Overall, guests had satisfactory experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:20

Property Description

Luxurious Amenities
Experience the epitome of luxury at Hilton Greenville, where every guest is treated to top-notch amenities including a state-of-the-art fitness center, spacious meeting spaces, and elegantly furnished guestrooms with modern comforts.

Culinary Delights
Indulge your taste buds at Cast Iron, the hotel's restaurant offering a delectable menu of breakfast and Southern cuisine. Unwind with a refreshing cocktail at the chic lobby lounge for a perfect ending to your day.

Convenient Location
Situated in the heart of Greenville's business and entertainment district, Hilton Greenville provides easy access to the city's attractions and is just a short distance from the Greenville Convention Centre and the airport.

Book your stay at Hilton Greenville now for an unforgettable and seamless experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 12 per day.

Location

Guest Reviews

7.8
Based on 697 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 5.76
Overall Experience: 8.73
E
Elizabeth • couple • us
6
Pros:

The location

Cons:

The staff on duty when I arrived wasn't knowledgeable of what to do in the event of an injury.

2026-01-26 • via Nuitee
R
Robert • couple • us
5
too expensive
Pros:

i booked hotel for $160 around. final bill was over $300. WHY

Cons:

price

2026-01-21 • via Nuitee
K
Kadence • couple • us
10
2026-01-19 • via Nuitee
S
Secundino • couple • us
10
2026-01-19 • via Nuitee
K
Kevin • solo_traveller • us
10
Great the bar staff especially Calli
Pros:

I’m not a breakfast guy

2026-01-19 • via Nuitee
V
Valencia • couple • us
10
2026-01-19 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-01-16 • via Nuitee
J
Jyna • extended_group • us
10
2026-01-16 • via Nuitee
J
Johnny • couple • us
10
2026-01-15 • via Nuitee
A
Aundre • family_with_children • us
7
Decent place but would not return due to food options and location.
Pros:

Most of the staff were pleasant and friendly. There were constant efforts to keep the facilities clean.

Cons:

The menu was not appetizing, and we had no choice but to have food delivered throughout our stay.

2026-01-12 • via Nuitee
S
Sheila • solo_traveller • us
8
It was comfortable and affordable
Pros:

Location and staff

Cons:

Need new carpet and it smell like pets dog

2025-12-29 • via Nuitee
J
John J • couple • us
10
2025-12-26 • via Nuitee
J
Johnny • solo_traveller • us
6
2025-12-25 • via Nuitee
C
Courtney • couple • us
10
Pros:

Very clean, rooms were spacious, view was nice.

Cons:

N/a

2025-12-16 • via Nuitee
K
Keith • couple • us
8
2025-12-15 • via Nuitee
J
Julio • couple • us
10
2025-12-12 • via Nuitee
D
davidhF7427PG • Family • Asheville, North Carolina
10
Great property and staff!
Pros:

Hilton Greenville, seamless check-in, immaculate rooms, clean to a fault, staff, friendly, professional and welcoming! Special shoutout to Erick B at the front desk, small panic, early flight , lost car keys four travelers all going through luggage with no success. Eric B, cool, calm and collected presented options and possibilities regarding the disposition of our car while traveling and assuring us like the profession he is! Find the keys!
There are too many who whine and complain, too few whe say when it’s right. Greenville Hilton and Erick B are doing it right! Best review says: “we’ll be back!! Great Job!

2025-12-10 • via Tripadvisor
5
542garyr • Family • Princeton, New Jersey
4
Poor planning / offer technology that works!
Pros:

Super disappointing- showed up after 1am for a soccer tournament and there was only one person working the desk so had to wait for 45 minutes. This could have been avoided if my digital key worked - but it did not. If you’re going to offer the technology you should make sure that it works. I was able to “unlock the elevator” but not the room.

2025-12-05 • via Tripadvisor
S
Stacy • family_with_children • us
7
Arrival was great, however, 2 nights in, we were very uncomfortable.
Pros:

The property is nice. Close to our travel destination for the holiday. We have stayed here 2 years ago, and that’s what made me decide to visit back.

Cons:

When we first arrived, customer service was great! Checked in right away. However, we get off the elevator and it was a mix between a mildew/cat urine odor. Addressed the front desk, mentioned it was just an odor “overnight.” No issues the next day. However, our last night there, there was some sort of “pipe burst.” What made me upset, was that I had heard this from other guests staying there. They advised us when we walked in, about “no hot water or heat.” Guests, no recipient at the front desk!. Now I had a 3 year old with me, she needed a bath, and yet alone, it was freezing in the room! Couldn’t adjust the “heat.” I finally went to the front desk around 11:00 PM, the gentlemen said, “I sincerely apologize for the inconvenience, but this isn’t going to be resolved until tomorrow afternoon.” Now at that point, we had to check out at 11:00 AM. So nothing was offered to us, or was there a different scenario.

2025-12-03 • via Nuitee
S
Sandra • couple • co
5
Pros:

Muy bien el personas y áreas comunes

Cons:

3 días sin agua caliente

2025-12-03 • via Nuitee