Quality Inn & Suites Airport

Hotels
•
Quality Inn
7.2 (1852 reviews)
3100 Queen City Drive , Charlotte , US
+1 980-500-3895

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Laundry
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Review Highlights

Pros:
Close to airport / convenient for overnight layovers
Free airport shuttle (though sometimes one-way)
Comfortable beds mentioned by several guests
Friendly and helpful front desk/reception staff
Good value / inexpensive option for many guests
Accessible room features available for guests who need them
Cons:
Cleanliness issues: roaches, dead insects, dirty walls, persistent odors
Room condition: old/worn furniture, peeling door, noisy beds, poor insulation
Inconsistent or missing advertised breakfast
Safety concerns / sketchy surrounding area reported by some guests
Amenities limitations: few ice machines, no USB ports, small parking
Occasional maintenance failures (non-working AC, noisy fittings)

Categories

Cleanliness
5
Multiple reviews report dirt, dead/crawling roaches, unpleasant odors (several mentions), and generally old/poorly maintained rooms despite some guests noting clean rooms — overall below average cleanliness.
Service
9
Several comments praise friendly, helpful front desk/reception staff and shuttle service; only occasional negative mention about a night staff member with poor attitude — overall strong service impressions.
Location
8.6
Consistently noted proximity to the airport and convenience for short/overnight stays; some guests cited a sketchy surrounding area or safety concerns at night, but airport access is a clear strength.
Room Quality
5.5
Frequent reports of old or worn furniture, noisy beds, peeling doors, poor insulation (traffic/aircraft noise), non-working AC in one case, and general dated facilities — mixed with occasional praise for comfortable beds or accessible rooms.
Amenities
6.8
Free airport shuttle and breakfast are mentioned as amenities, but guests also note inconsistent/missing breakfast, limited ice machines, lack of USB ports, small parking — amenities are present but uneven in execution.
Value for Money
8.1
Multiple guests described the hotel as cheap/good value or fair for the price; a few felt the condition did not justify the cost, but overall perceived as reasonable value, especially for short airport stays.
Food and Beverage
6.5
Breakfast described as 'okay' by some, but there are notable reports of advertised free breakfast being unavailable or inconsistent — average to slightly below average F&B experience.
Overall Experience
8.1
Mixed experiences: many guests found it convenient and suitable for short airport stays (comfortable beds, shuttle), while others reported safety concerns, cleanliness and room issues. Overall leans positive for its intended use (overnight/airport).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location
Located just 4.8 km from Charlotte Douglas International Airport, the Quality Inn and Suites Charlotte Airport offers easy access to a variety of area attractions.

Complimentary Amenities
Start your day with a complimentary breakfast featuring eggs, sausage, fruit, and coffee. Stay connected with free WiFi and take a dip in the seasonal outdoor pool.

Nearby Attractions
Minutes away from the Charlotte Convention Center and the Bank of America Stadium, the hotel is also surrounded by a plethora of dining, shopping, and entertainment options.

Book your stay at the Quality Inn and Suites Charlotte Airport today for a seamless and enjoyable visit!

Important information:

Please note that guests that reside within 25 miles cannot be accommodated at this property.

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 1852 reviews
Cleanliness: 5
Service: 9
Location: 8.6
Room Quality: 5.5
Amenities: 6.8
Value for Money: 8.1
Food and Beverage: 6.5
Overall Experience: 8.1
D
Dixie • family_with_children • us
6
2026-10-31 • via Nuitee
C
clay • extended_group • us
8
n/a
Pros:

n/a

Cons:

n/a

2026-10-30 • via Nuitee
T
Thai Tuan • solo_traveller • de
9
2026-10-29 • via Nuitee
D
Dave • solo_traveller • us
10
Very convenient. Nice place to stay
Pros:

Very nice.

Cons:

Nothing

2026-10-29 • via Nuitee
R
Rosaura • family_with_children • us
8
Es una buena opción
Pros:

Ubicación y atención del personal de recepción, nos ayudó con una habitación de último minuto.

Cons:

Los espacios y distribución del baño algo incómodo cerrar la puerta de ducha y wc, ademas de un mal olor perenne a aguas negras, pero solo en el baño.

2026-10-29 • via Nuitee
L
Ladislav • solo_traveller • cz
8
2026-10-29 • via Nuitee
R
Roque • couple • us
5
Disappointed
Pros:

Bed had loose parts that were extremely noisy with any little movement.
Quite dirty walls..
No tissue paper.
Not enough towels.

2026-10-28 • via Nuitee
J
Jo • couple • us
10
2026-10-28 • via Nuitee
K
Karabo • family_with_children • za
8
2026-10-27 • via Nuitee
F
Faith • couple • us
7
cheap short stay was overall good just wish it had the breakfast like stated.
Pros:

cheap and good for the money

Cons:

it said free breakfast but there was no breakfast and that’s something thats important for me in a place i stay

2026-10-27 • via Nuitee
E
Evelyn • family_with_children • us
10
Pros:

Friendly staff, clean

Cons:

All was great

2026-10-26 • via Nuitee
E
Enoc • family_with_children • co
7
2026-10-26 • via Nuitee
M
Michaell • solo_traveller • hn
1
Not recommended
Pros:

Nothing

Cons:

Didnt feel safe at room

2026-10-26 • via Nuitee
D
Debra • couple • us
7
2026-10-26 • via Nuitee
R
Rajmund • couple • hu
7
2026-10-26 • via Nuitee
N
Natoyia • family_with_children • us
10
2026-10-26 • via Nuitee
R
Rachel • couple • us
8
Nice
Pros:

It was close to the airport and we had a good rate. The room was an accessible room and would have been great for someone wheelchair bound, the closet and the bathroom had low hooks and racks and there was even a shower chair. We just wanted it for the accessible shower. They seemed to be redecorating the insides—furniture, fixtures, floor and walls. There was a free airport shuttle and breakfast.

Cons:

The outside seemed a little shabby, particularly part of our door was peeling off.

2026-10-26 • via Nuitee
P
Patricia • couple • us
5
Poor
Pros:

Breakfast was okay.

Cons:

Area felt very sketchy. People were panhandling at the convenience store. We heard loud people in the parking lot in the middle of the night. They have done a few things to make it look a little more modern but it’s still a very old hotel. Will not stay here again. I didn’t feel safe.

2026-10-25 • via Nuitee
J
Jutta • family_with_children • de
8
Pros:

Very comfortable bed and clean room. Good breakfast.

2026-10-25 • via Nuitee
G
Guadalupe • couple • us
9
2026-10-25 • via Nuitee