Quality Inn & Suites Airport

Hotels
•
Quality Inn
7.3 (2122 reviews)
3100 Queen City Drive , Charlotte , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Convenient airport location
Friendly shuttle service
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
6.55
There were complaints about outdated and unclean conditions in some rooms.
Service
8.55
Shuttle service was praised for efficiency and friendliness.
Location
8.05
Convenient location to the airport and nearby attractions.
Room Quality
6.55
Rooms were outdated, and some had issues with noise and maintenance.
Amenities
7.05
Basic amenities available, though limited food options raised concerns.
Value for Money
8.05
Guests found the hotel reasonably priced for the location and services.
Food and Beverage
6.55
Breakfast options were noted as mediocre with some guests expressing disappointment.
Overall Experience
7.05
Mixed sentiments overall, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:30

Property Description

Convenient Location
Located just 4.8 km from Charlotte Douglas International Airport, the Quality Inn and Suites Charlotte Airport offers easy access to a variety of area attractions.

Complimentary Amenities
Start your day with a complimentary breakfast featuring eggs, sausage, fruit, and coffee. Stay connected with free WiFi and take a dip in the seasonal outdoor pool.

Nearby Attractions
Minutes away from the Charlotte Convention Center and the Bank of America Stadium, the hotel is also surrounded by a plethora of dining, shopping, and entertainment options.

Book your stay at the Quality Inn and Suites Charlotte Airport today for a seamless and enjoyable visit!

Important information:

Please note that guests that reside within 25 miles cannot be accommodated at this property.

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 2122 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 6.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 7.05
J
Joel Alon • solo_traveller • il
8
2026-07-25 • via Nuitee
W
Webster • family_with_children • us
1
Very bad
Pros:

Location

Cons:

The room odor and bed

2026-07-25 • via Nuitee
D
Daniela • extended_group • us
8
2026-07-24 • via Nuitee
I
Ilse • family_with_children • cr
8
2026-07-24 • via Nuitee
P
Patrice • family_with_children • us
7
Okay stay for my visit
Pros:

Location

Cons:

I prefer a balcony. Room had a bit of an odd smell. But after spraying a little Lysol and lighting a candle it as okay

2026-07-24 • via Nuitee
L
Lucinda • solo_traveller • us
10
2026-07-24 • via Nuitee
P
Paolo • solo_traveller • ph
9
Pros:

Location and the price

Cons:

No, all good!

2026-07-22 • via Nuitee
F
Fernando • solo_traveller • pe
8
Pros:

Las habitaciones muy comodas

Cons:

No tienen WhatsApp para comunicarnos con el establecimiento, cuando uno llega y pedir que shuttle nos recoja del aeropuerto.

2026-07-21 • via Nuitee
A
ARIS • solo_traveller • cy
10
Pros:

Receptionist was very professional and kind, help me out with a mistake I made in reservation in no time. Excellent service

2026-07-21 • via Nuitee
R
Rosella • couple • cr
9
Great stay.
Pros:

It was clean and comfortable. The staff was kind.

Cons:

All was good.

2026-07-21 • via Nuitee
R
Robert • couple • us
3
2026-07-21 • via Nuitee
K
Katherine • family_with_children • us
9
It was clean, convenient, and affordable.
Pros:

I liked the ease of the 24/7 airport shuttle to and from the airport. My flight was delayed and I missed my connecting flight and had to get a hotel for one night It was very clean and comfortable. There were snacks in the lobby available for purchase which was good since we got there late in the night.

2026-07-20 • via Nuitee
B
Berthena • solo_traveller • us
5
Pros:

The staff were not friendly

Cons:

Wifi wasn't working front desk wasn't friendly

2026-07-20 • via Nuitee
C
Coffey • couple • us
4
2026-07-20 • via Nuitee
A
Abiegael • couple • us
1
Worst, was ready to leave.
Pros:

Picture looks good but the place is terrible. Dirty and dusty

Cons:

Nothing. It’s a scam

2026-07-20 • via Nuitee
F
Ftan • couple • us
10
2026-07-20 • via Nuitee
N
Nicole • family_with_children • us
3
2026-07-19 • via Nuitee
C
Cassandra • extended_group • us
1
Unclean
Pros:

Somewhere to lay my head

Cons:

Door didn’t lock, they charged me for a night I didn’t even stay.

2026-07-19 • via Nuitee
S
Seevali • couple • au
7
Was pleasent
Pros:

Well maintained room and Courtiers and helpful Staff.

Cons:

Nothing to mention.

2026-07-19 • via Nuitee
L
Leah • solo_traveller • us
9
Great value
Pros:

Price & location

Cons:

Walking 3 flights if stairs

2026-07-19 • via Nuitee