Quality Inn & Suites Airport

Hotels
Quality Inn
7.3 (1931 reviews)
3100 Queen City Drive , Charlotte , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Wheelchair accessible
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient airport location
Friendly shuttle service
Cons:
Cleanliness issues
Outdated room conditions

Categories

Cleanliness
6.55
There were complaints about outdated and unclean conditions in some rooms.
Service
8.55
Shuttle service was praised for efficiency and friendliness.
Location
8.05
Convenient location to the airport and nearby attractions.
Room Quality
6.55
Rooms were outdated, and some had issues with noise and maintenance.
Amenities
7.05
Basic amenities available, though limited food options raised concerns.
Value for Money
8.05
Guests found the hotel reasonably priced for the location and services.
Food and Beverage
6.55
Breakfast options were noted as mediocre with some guests expressing disappointment.
Overall Experience
7.05
Mixed sentiments overall, with some enjoying their stay while others expressed disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:30

Property Description

Convenient Location
Located just 4.8 km from Charlotte Douglas International Airport, the Quality Inn and Suites Charlotte Airport offers easy access to a variety of area attractions.

Complimentary Amenities
Start your day with a complimentary breakfast featuring eggs, sausage, fruit, and coffee. Stay connected with free WiFi and take a dip in the seasonal outdoor pool.

Nearby Attractions
Minutes away from the Charlotte Convention Center and the Bank of America Stadium, the hotel is also surrounded by a plethora of dining, shopping, and entertainment options.

Book your stay at the Quality Inn and Suites Charlotte Airport today for a seamless and enjoyable visit!

Important information:

Please note that guests that reside within 25 miles cannot be accommodated at this property.

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 1931 reviews
Cleanliness: 6.55
Service: 8.55
Location: 8.05
Room Quality: 6.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 7.05
V
Vares family_with_children th
10
2026-04-11 via Nuitee
A
Anthony solo_traveller jm
7
2026-04-10 via Nuitee
E
Edgar family_with_children ec
5
Pros:

La ubicación

Cons:

Pedí una habitación para no fumadores y la habitación olía mucho a tabaco, las camas sonaban cuando me movía y el colchón muy duro, el desayuno pésimo solo carbohidratos es decir ni un huevo, encontré un huevo congelado

2026-04-09 via Nuitee
T
Tamia couple us
8
Pros:

Convenient

Cons:

Near the airport so it’s a little loud but understandable

2026-04-08 via Nuitee
C
Cazandra couple us
7
2026-04-06 via Nuitee
C
Colleen family_with_children us
1
Cons:

I sent an email you cancel. I got no response and was charged.

2026-04-06 via Nuitee
C
Charlotte solo_traveller ar
10
2026-04-06 via Nuitee
S
Sandra extended_group us
10
2026-04-06 via Nuitee
T
Trevor couple us
8
2026-04-05 via Nuitee
A
Anna family_with_children hu
10
Pros:

Nice breakfast

Cons:

I could hear the passing cars under the window and it was a bit noisy

2026-04-05 via Nuitee
P
Paul couple us
6
convenient to airport to pick up traveller
Pros:

good bed

2026-04-03 via Nuitee
couple us
9
2026-04-03 via Nuitee
M
mcbee family_with_children us
10
It was everything i expected and then some.
Pros:

room

Cons:

not applicable

2026-04-03 via Nuitee
I
Izzat solo_traveller ie
8
A good short stay.
Pros:

Near the airport.

2026-04-02 via Nuitee
A
Ashlee couple us
8
2026-04-01 via Nuitee
K
Kellye solo_traveller us
8
Budget stay near airport with free shuttle. I will return.
Pros:

I was looking for a budget place to stay near the airport with a free shuttle to get to my morning flight. Airport shuttle runs 24 hours on the half hour. I was warned that they leave exactly on time and they did. (fantastic!) The room was clean. Outside room door. Everything seemed as expected for a room at this price point and age of the hotel. It is near the airport and the freeway, so noise levels as expected. 4 flight attendants were on my shuttle to the airport. They were definitely repeat customers multiple times. That says to me that the rooms are consistently clean. I will definitely return if I need a room near the airport again!

Cons:

Front desk staff are very efficient and did not seem interested in any small talk. I saw comments before I arrived that they were rude. I did not find them to be at all rude. Just efficient and not necessarily friendly. The lady who was taking care of the breakfast was cheerful and friendly.

2026-03-31 via Nuitee
M
Markeese family_with_children us
8
2026-03-29 via Nuitee
H
Huffman family_with_children us
7
Location is good if you’re flying.
Pros:

The location to the airport is great.

Cons:

The bathroom was not very clean and there were bugs in the room.

2026-03-29 via Nuitee
P
Palmer family_with_children gb
7
Good value for your money
Pros:

5 minutes drive from Airport, try out that Chinese Buffet ICHIBAN nearby about 3 mins walk. Great food and a wide selection to choose from.

Cons:

The openness, anyone could just walk up to my property. No fencing. I guess that's how Suites and Inns are in the USA

2026-03-27 via Nuitee
C
Carlos family_with_children us
8
Cons:

El servicio al cliente no son nada hambres ni cordiales, cobran 50 dólares más al ingresar

2026-03-26 via Nuitee