The Mayfair Townhouse

Hotels
8.6 (3102 reviews)
Half Moon Street , London , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
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Review Highlights

Pros:
Excellent staff (many reports of helpful, attentive service)
Consistently praised breakfast
Superb location near Green Park/Mayfair
Well-decorated, comfortable rooms and beds
Stocked mini-fridge and good bar
Clean rooms and reliable housekeeping (majority reports)
Cons:
Occasional poor/unprepared service and billing errors
Value concerns: some guests find price incompatible / bar expensive
Noise issues (rooms near lift, above breakfast room, loud neighbors)
Limited closet/storage in some rooms
WiFi access complaints
Isolated cleanliness issue: dirty carpet reported

Categories

Cleanliness
8.8
Generally praised (perfect hygiene and daily housekeeping reported), though isolated reports of a dirty carpet.
Service
8.6
Mostly very positive — many reviews praise helpful, attentive staff — but there are notable negative reports of unprepared staff, service errors and billing mistakes.
Location
9.5
Consistently highlighted as excellent — near Green Park, Mayfair and quiet street location; repeated praise for convenience.
Room Quality
8.4
Rooms and decor frequently described as lovely, comfortable beds and well appointed, though some guests reported small rooms, limited closet space and occasional noise near lifts/breakfast area.
Amenities
8.2
Good in-room amenities (stocked mini-fridge, easy phone-to-TV casting, attractive bar) but some complaints about wifi access and limited snack offerings at the bar.
Value for Money
7.6
Mixed to negative: several guests felt price was not compatible with experience (extra charges, pricey bar), lowering perceived value.
Food and Beverage
9
Breakfast repeatedly praised as great and fresh; bar and refreshments are good but some guests noted high prices and lack of complimentary snacks.
Overall Experience
8.7
Overall very positive with many repeat guests and recommendations; a few significant negative experiences (service, noise, value) temper the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:23

Property Description

Luxurious Stay in the Heart of Mayfair

Modern Rooms and Elegant Lobby: Enjoy a stay in the elegant Georgian townhouse of The Mayfair Townhouse. The modern rooms with large windows, work desk, and flat-screen TV provide a comfortable retreat. Unwind in the lobby designed for both relaxation and productivity.

The Dandy Bar Experience: Indulge in bespoke cocktails at The Dandy Bar, adding a touch of sophistication to your evenings.

Convenient Location: With Green Park Underground Station just a 3-minute walk away, and Heathrow Airport a quick 45-minute train ride, exploring London is effortless.

Book your stay at The Mayfair Townhouse now for a luxurious and convenient experience.

Important information:

Please note that this is a 100% nonsmoking hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.6
Based on 3102 reviews
Cleanliness: 8.8
Service: 8.6
Location: 9.5
Room Quality: 8.4
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 9
Overall Experience: 8.7
S
S.Hart • solo_traveller • gb
10
Pros:

Love this hotel, location, facilities and the staff, I return each year for an event and it never disappoints.

Cons:

Would like to stay longer next time.

2026-10-17 • via Nuitee
V
van der Wijst • couple • nl
10
Best hotel in Mayfair
Pros:

Beautiful and chic interior, friendly staff, amazing food.

2026-10-17 • via Nuitee
B
Bailey • couple • gb
10
2026-10-17 • via Nuitee
E
Eleana • couple • gb
9
2026-10-17 • via Nuitee
A
Anna • couple • is
9
2026-10-16 • via Nuitee
E
Elisabeth • solo_traveller • ch
9
2026-10-16 • via Nuitee
S
Stephen • couple • de
5
gute Lage, sauber, Zimmer klein - wie in London üblich , Personal freundlich, Zimmer haben noch Luft
Pros:

Die Lage ist zentral und trotzdem ruhig!, Personal ist freundlich

Cons:

Frühstück war eher durchschnitlich, oft fehlten Brötchen, kein Toast beim Toaster, keine angemachten Quarcks, wenig Marmelade. Zimmer hatte im Bad keine Ablagemöglichkeit, ob wohl es leicht gewesen wäre ein Regal zu installieren , Klimaanlage liess sich nicht regulieren - trotz Hinweis an die Rezeption. Fnester nur Spaltweise zu öffnen , aber nicht fest zu stellen. Keine Hacken für Jacken etc. Wenn man mehr als 2 Tage Gepäck dabei hat , zu wenig Stauraum

2026-10-16 • via Nuitee
S
Susan • couple • gb
10
2026-10-16 • via Nuitee
M
Marjorie • extended_group • fr
9
2026-10-16 • via Nuitee
P
paul • couple • gb
6
Not value for money
Pros:

Location

Cons:

The view from our room was unpleasant. No natural lighting the room , making the room claustrophobic. Noisy with underground trains running underneath . Constant noise from outside like someone slamming a door

2026-10-15 • via Nuitee
K
Kougioumtzelis • couple • gr
8
Pros:

Η τοποθεσία

Cons:

Πολύ μικρό δωμάτιο

2026-10-15 • via Nuitee
N
Naomi • couple • us
10
Very helpful staff who just did more
Pros:

Great location, beautiful decor

Cons:

Nothing

2026-10-15 • via Nuitee
Z
Zlatko • solo_traveller • dk
9
Great
Pros:

Location and rooms

Cons:

Staff- I have stayed more then 10 times and they do not store any data in their system

2026-10-15 • via Nuitee
R
Rachel • couple • gb
7
2026-10-15 • via Nuitee
P
Prakash • couple • in
7
2026-10-14 • via Nuitee
M
Marius • couple • ro
7
2026-10-13 • via Nuitee
V
valentina • solo_traveller • ch
10
2026-10-13 • via Nuitee
A
Andrew • family_with_children • au
9
Pros:

Great location. Room was fantastic and a good size. Thank you for the upgrade

2026-10-13 • via Nuitee
M
Mehmed • couple • tr
6
2026-10-13 • via Nuitee
R
rima • solo_traveller • lb
8
It was a perfect stay. Many thanks to all the staff, whether it is the concierge, the doormen, or the breakfast room wai
Pros:

I liked the room's cleanliness, its location, and the helpful, polite staff. I would definitely stay at the same hotel again.

2026-10-12 • via Nuitee