The Mandeville Hotel

Hotels
9 (6167 reviews)
Mandeville Place , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room issues
Service inconsistency

Categories

Cleanliness
8.39
Generally clean, but some reviews indicated issues with the room condition.
Service
8.86
Mixed feedback with complaints about some staff behavior, but overall service described as friendly.
Location
9.9
Consistently praised for being in an excellent location.
Room Quality
8.35
Rooms described as lovely, though some noise and issues with pillows reported.
Amenities
9.38
Good breakfast and dining options noted; overall amenities satisfactory.
Value for Money
8.84
Value is reasonable, but some guests felt they overpaid.
Food and Beverage
8.89
Breakfast choice was appreciated; general satisfaction with dining experiences.
Overall Experience
9.36
Mostly positive experiences, although some significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:15

Property Description

Luxurious Accommodation in the Heart of London

Stylish Rooms and Modern Amenities
Indulge in air-conditioned rooms with safes, flat-screen TVs, and marble bathrooms featuring power showers and premium Etro toiletries.

Award-Winning Dining Experience
Experience culinary excellence at Reform Social and Grill, offering a variety of meals made from the finest ingredients sourced locally. Don't forget to explore the cocktail list at the bar, featuring British classics with spirits distilled in the UK.

To experience luxury and convenience in the heart of London, book your stay at The Mandeville Hotel today!

Important information:

A full English breakfast is available for GBP 22.50.

Please note when booking more than 6 rooms, different deposit and cancelation policies will apply.

The credit card used at the time of booking must be presented upon check-in. If you are making a reservation on behalf of someone else then please contact the property prior to the arrival date to complete a third party credit card form.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for £36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 6167 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
M
Michael • couple • gb
10
A relaxing oasis in the heart if the City of London.
Pros:

Lovely friendly staff and the location of the hotel is perfect for a theatre show and shopping on Oxford Street,

Cons:

A little noise from traffic so ask for a room on a higher floor.

2026-06-27 • via Nuitee
A
Alistair • couple • gb
10
Great stay in the heart of the city
Pros:

Great place to stay in the heart of the city

Cons:

Nothing we did not like about the property.

2026-06-27 • via Nuitee
S
Simone • solo_traveller • us
8
Pros:

Beautiful boutique hotel in great location. The room was tastefully decorated albeit very small - I did book a single room and expected it in a city like London so can’t complain about it. I would definitely return to this property.

2026-06-27 • via Nuitee
G
Gugu • solo_traveller • za
1
Horrible
Pros:

Checked in by a guy who did not sound sober. Gave me room 202 that turned out to be filthy, bed unmade, bottle of alcohol on the table. I called reception and whilst explaining to the gentleman what my problem was, then he dropped the call on me. I called again and spoke to a different person, who offered to change my room. I was carrying two large suitcases and had to go downstairs to get new cards and get back up again. Service was HORRIBLE! I say this as someone that always uses Mandeville Hotel. I will not be coming back anymore!

Cons:

Better trained staff and service

2026-06-27 • via Nuitee
H
Hrbek • couple • cz
9
2026-06-26 • via Nuitee
C
Carmel P • solo_traveller • au
10
A great stay
Pros:

Hotel is in a great location, close to many great restaurants, cafes, and shops including Selfridges & Mark & Spencer department stores. Just a 5 minute walk to Oxford Street & Bond Streets with Underground close by.
Hotel staff were exceptional, especially the breakfast staff who were polite, professional & so very helpful. Breakfast selection was great with personal option of cooked eggs. A big shout out and thank you to the staff.
I will definitely choose this hotel again on my next visit.

Cons:

Nothing.

2026-06-26 • via Nuitee
F
Fabienne • couple • ch
8
2026-06-26 • via Nuitee
P
Philip • couple • gb
9
Excellent experience, perfect location for Wigmore Hall and enjoying the delights of Marylebone High Street.
Pros:

Very clean comfortable smart bedroom

Cons:

The restaurant bar are looked a little tired-excellent staff though!

2026-06-26 • via Nuitee
R
RUTH • solo_traveller • il
8
Pros:

The convenience of being close to the center of the West End., and still being quiet.

2026-06-25 • via Nuitee
R
Ricardo • couple • ar
7
Excelente ubicación, buena actitud del personal, habitacion y baño muy oequño
Cons:

Habitación y baño extremadamente chico

2026-06-24 • via Nuitee
C
Christian • solo_traveller • de
7
2026-06-23 • via Nuitee
F
Francis • family_with_children • fr
8
2026-06-23 • via Nuitee
F
Francis • family_with_children • fr
8
2026-06-23 • via Nuitee
D
Deprost • solo_traveller • fr
10
Pros:

Suite calme et spacieuse avec un wc separe. Petit dejeuner de qualite. Accueil professionnel. Aide pour les taxis. Top

Cons:

Neant

2026-06-22 • via Nuitee
M
Marie • extended_group • gb
7
2026-06-22 • via Nuitee
A
abdelaziz • couple • eg
10
Amazing stay. Great staff. Great location
Pros:

Every thing

Cons:

None

2026-06-22 • via Nuitee
A
Ann • solo_traveller • us
9
Very comfortable, well-stocked rooms, great location, and friendly, helpful staff.
Pros:

The standard rooms aren't huge, but they are efficiently and well laid-out. The desk was functional, there was a ful closet with plenty of hangers, well-stocked bathroom and mini-bar, and bathrobes, which I love. Great location for shopping, eating, and getting around; halfway between Hyde Park and Regents Park for outdoor space/running.

Cons:

There was no way to keep the shower from spraying water onto the bathroom floor (i.e., no shower curtain); it's designed for that (there's a drain in the bathroom floor), but it's a bit annoying. And my room key got demagnetized every day, even without being held near my phone.

2026-06-21 • via Nuitee
A
AHMED • solo_traveller • ca
6
Excellent location and friendly staff
Pros:

Excellent location, friendly staff

Cons:

Tacky carpets, look old and needs refurbishing. Rooms are tiny, barely any amenities in the room.

2026-06-21 • via Nuitee
A
andrew • couple • gb
1
Too much wrong with this faded, unclean bail hostel to fit into one sentence
Pros:

I booked this hotel for my daughter based on location and the booking.com review score of 8.4 but I cannot understand how this ever got above a 5 score and that’s for location only. Her check in staff were rude and unhelpful, The whole place needs a major refurb starting with the room she initially got that stunk of cigarettes. The second room had an air conditioner that sounded like a Boeing 737 taking off and a carpet so unclean she didn’t dare walk on it in bare feet. Atrocious and the last time I’ll be guided by a booking.com score or others reviews which I can only assume have been fabricated from a troll farm somewhere

Cons:

Everything just awful steer clear even a London premier inn is better

2026-06-21 • via Nuitee
C
Claire • couple • gb
9
Great staff, location with a clean comfortable room.
Pros:

Great location. Very helpful friendly staff. Room clean and bed comfortable.

Cons:

Room was good but a little disappointed as did not look like the photos advertised. Didn’t look as luxurious as photos.

2026-06-21 • via Nuitee