The Mandeville Hotel

Hotels
9 (5599 reviews)
Mandeville Place , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Room issues
Service inconsistency

Categories

Cleanliness
8.39
Generally clean, but some reviews indicated issues with the room condition.
Service
8.86
Mixed feedback with complaints about some staff behavior, but overall service described as friendly.
Location
9.9
Consistently praised for being in an excellent location.
Room Quality
8.35
Rooms described as lovely, though some noise and issues with pillows reported.
Amenities
9.38
Good breakfast and dining options noted; overall amenities satisfactory.
Value for Money
8.84
Value is reasonable, but some guests felt they overpaid.
Food and Beverage
8.89
Breakfast choice was appreciated; general satisfaction with dining experiences.
Overall Experience
9.36
Mostly positive experiences, although some significant complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:15

Property Description

Luxurious Accommodation in the Heart of London

Stylish Rooms and Modern Amenities
Indulge in air-conditioned rooms with safes, flat-screen TVs, and marble bathrooms featuring power showers and premium Etro toiletries.

Award-Winning Dining Experience
Experience culinary excellence at Reform Social and Grill, offering a variety of meals made from the finest ingredients sourced locally. Don't forget to explore the cocktail list at the bar, featuring British classics with spirits distilled in the UK.

To experience luxury and convenience in the heart of London, book your stay at The Mandeville Hotel today!

Important information:

A full English breakfast is available for GBP 22.50.

Please note when booking more than 6 rooms, different deposit and cancelation policies will apply.

The credit card used at the time of booking must be presented upon check-in. If you are making a reservation on behalf of someone else then please contact the property prior to the arrival date to complete a third party credit card form.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for £36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 5599 reviews
Cleanliness: 8.39
Service: 8.86
Location: 9.9
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
7
772charlesn Business Camps Bay, Western Cape
10
Excellent stay
Pros:

Wonderful staff and atmosphere all 3 days from check in (Nikita specifically) through to bar service and room maintenance!

2026-04-18 via Tripadvisor
G
Guy couple gb
8
2026-04-18 via Nuitee
L
Lutgard couple be
9
Netjes, lekker ontbijt
Pros:

De vriendelijkheid van het personeel.

Cons:

Niets eigenlijk

2026-04-18 via Nuitee
A
Adriana couple br
6
Ideal location
Pros:

The hotel is very well located. It’s close to everything. It was perfect! I loved it!

Cons:

The staff member who received us with the luggage was very helpful, eager to carry the bags, very smiley — and I believe it was because of the tip (which he did receive). I even felt he was a bit “fake.”
The next day, I asked him for some information and he almost ignored me. Very rude.

Another negative point was the room we were initially given… tiny.
The bathroom had a glass door, with no sealing, facing the bed, offering no privacy.

2026-04-18 via Nuitee
M
Mark solo_traveller gb
10
2026-04-18 via Nuitee
D
danfotoman Solo travel Florida Keys, Florida
10
wow!
Pros:

loved loved loved this hotel. so many times in london it is a roll of the dice whether your room will be comfy and service first-rate. it has become the new normal, as a frequent traveler to london. i became used to a shoe-box room and limited views; it just motivated me to get out and enjoy the town. this place was very different. it was almost regal, with room size and quietness, huge bath, and the most attentive service that really cared about me. i have stayed at lovely hotels with snobby service (metropolitan, sanderson), and less than regal hotels with truly caring service (karma sanctum, the cumby, ibis shoreditch), but this hotel seemed to hit all the right spots in body, mind , and soul, it was fantastic.
amar welcomed me at the front desk, and was charming. carlos, front doorman, was great- offered neighbourhood highlights for dining and area highlights. i didn't know my plan included breakfast! great bangers and full english spread. after traveling around the UK following gorillaz, i came down with the crud in liverpool. the staff brought hot water with lemon, ginger and honey every morning. area madness just 2 blocks away. where i was had quiet and did i mention charm?
so close to the bond street tube, Selfridge's, and all oxford street has to offer, yet a simple one block walk and you were welcomed into your own quiet paradise.
i rarely give an all-star review, b/c i am kind of picky. but when walking into a hotel transports one into a beautiful sanctuary, it is worth noting, reviewing, and promoting.

2026-04-17 via Tripadvisor
A
ahmadaJ5456QZ Business
10
Great experience
Pros:

One of my best hotel experiences, the reception manager Mr. Amarnath Singh was very welcoming and made sure the check-in was fast and easy. The staff are very friendly and they do their best to make sure that all your needs are met.

The location and cleanliness of the hotel is perfect.

2026-04-17 via Tripadvisor
S
Sinan solo_traveller tr
8
Tekrar kalırım
Pros:

Oda büyüklüğü ve kahvaltı

Cons:

Pencereleri açılmıyordu. Odada bir koku vardı. Halılar eskimiş.

2026-04-17 via Nuitee
D
David Hermann couple ch
7
2026-04-17 via Nuitee
R
rozitam2026 Couples
10
An Exceptional Experience at The Mandeville Hotel
Pros:

My husband and I are extremely pleased with our stay at The Mandeville Hotel two weeks ago. This was our fourth stay at the hotel, and we will definitely return in the summer. The favorable location of the hotel at the heart of London's West End, together with the friendly and courteous staff members and clean and comfortable rooms, has made our stay most pleasant and memorable. We are so happy to have once again chosen The Mandeville Hotel for our stay in London.

2026-04-16 via Tripadvisor
J
Juliana solo_traveller us
10
2026-04-16 via Nuitee
T
travelman solo_traveller gb
8
Pros:

Beautiful presented
Good size room
Spotless

Cons:

Mini bar was extortionate
Lifts ageing and slow
Weird lighting that meant you had to kill the master switch by the door to actually have darkness and then couldn't use the lamp

2026-04-16 via Nuitee
H
Haya couple kw
10
الاقامه كانت جداً مريحه حبيت الموظفين حبيت الغرفه نظيفه حبيت الخدمه
Pros:

المكان جميل والفندق نظيف والموظفين جدا حبوبيين ومساعدين

Cons:

كل شي عجبني

2026-04-16 via Nuitee
I
Ian family_with_children gb
8
Pros:

Excellent location. The staff were very courteous Clean with good facilities.

Cons:

Very good stay only point would be disappointed that there was no alternative to the pork sausage and bacon at breakfast.

2026-04-16 via Nuitee
N
Natapat solo_traveller th
1
Not worth it
Pros:

The location

Cons:

The hotel manager handled problems poorly

2026-04-15 via Nuitee
D
Deborah couple ca
8
2026-04-15 via Nuitee
E
Erdem couple tr
10
2026-04-15 via Nuitee
A
Alex couple gg
9
2026-04-15 via Nuitee
J
Jane couple gb
10
2026-04-14 via Nuitee
Z
Zaure couple kz
10
2026-04-14 via Nuitee